Hearth Record

Young Men’s Christian Association of Greater Richmond - Tuckahoe

A child day center in Henrico, Virginia 23229

9211 Patterson Avenue, Henrico, Virginia 23229. (804) 350-0647.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 21 deficiencies in 5 months of the last 36. Last cited Apr 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

22 inspections on record, the latest on Oct 7, 2026.

29 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

21 deficiencies in 5 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 5, 2026.

21 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Apr 16, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-780-240-B

    “Prior to working alone with children and within seven days of the first day of employment, staff shall complete orientation training required by 8VAC20-780-240-C. Orientation form documented this training for S3 outside of seven days of employment.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-245-I

    “The center is required to provide training on the center’s emergency preparedness plan annually and each time the plan is updated. There was no documentation of the annual review of the emergency preparedness plan since 02/21/2025.”

    Rule 8VAC20-780-245-I.

  • 8VAC20-780-70

    “Repeat Violation The center shall maintain records for staff that contains all the required information. The center did not maintain at the center information for S3 about any health problems that may interfere with fulfilling the job responsibilities and an emergency contact.”

    Rule 8VAC20-780-70.

Feb 25, 2026: complaint inspection2 deficiencies
  • 8VAC20-780-350-B-5

    “The required ratio for children school age eligible up to 9 years old is 1 staff per 18 children. During the inspection licensing inspector observed 1 staff supervising 19 children alone in the day care room when the second staff, S1, left the room to take several children to another activity in the YMCA.”

    Rule 8VAC20-780-350-B-5. From a complaint.

  • 8VAC20-780-550-P

    The inspectors’ words, 140 words

    “8VAC20-780-550-P The center shall maintain a written record of children’s injuries in which entries are made the day of occurrence. 1. Character Development Assistance for dated 11/03/2025 documented that C1 ?bit a friend, scratched another on the face leaving a mark both times.? No injury reports were located for the injuries noted on the Character Development Assistance for the children that were scratched and bitten. 2. A Let’s Chat Sheet was completed on 11/20/2025 documenting that C1 ?hit two children aggressively and pulled another’s glasses off and threw them.? No injury reports were located for the two children hit aggressively. 3. A Let’s Chat Sheet was completed 12/04/2025 documenting that C1 was involved in a physical altercation with another child and C1 ?punched another child in the face.? No injury report was located for the child punched in the face.”

    Rule 8VAC20-780-550-P. From a complaint.

Jan 5, 2026: inspection7 deficiencies
  • 8VAC20-780-270-A

    “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. The ceiling tile at the exterior door of the center used by children was falling out of the metal frame.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-550-D

    “Evacuation drills procedures shall be practiced monthly. Drill record did not document a drill being completed in 07/2025.”

    Rule 8VAC20-780-550-D.

  • 8VAC20-780-550-E

    “Shelter in place procedures shall be practiced a minimum of twice a year. The drill record for 08/2024 ? 06/2025 documented only one practice.”

    Rule 8VAC20-780-550-E.

  • 8VAC20-780-550-P

    “The center shall maintain written records of children’s injuries that contain all of the required information. Injury reports dated 10/6, 14, 20, 23, 24,/2025 , 11/6, 10/2025 and 12/10/2025 did not document the time of parental notification.”

    Rule 8VAC20-780-550-P.

  • 8VAC20-780-70

    “8VAC20-780-70 The center shall maintain records for staff that contains all the required information. 1. The record for S4 did not document the education, certification, or education required for the position. 2. The center did not maintain at the center information for S2 and S3 about any health problems that may interfere with fulfilling the job responsibilities. The element on the form was blank.”

    Rule 8VAC20-780-70.

  • 8VAC20-790-600-D-1

    “Staff who work directly with children shall have within 90 days of the date of employment current certification in cardiopulmonary resuscitation. The record for S5 did not contain the certification due by 9/02/2025. The certification was completed 12/07/2025.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “8VAC20-790-600-D-2 Staff who work directly with children shall have within 90 days of the date of employment current certification in first aid. The record for S5 did not contain the certification due by 9/02/2025. The certification was completed 12/07/2025.”

    Rule 8VAC20-790-600-D-2.

Jul 30, 2025: inspection2 deficiencies
  • 8VAC20-780-340-A

    “When staff are supervising children, they shall always ensure their care, protection and guidance. On 07/11/2025 the center self-reported an incident that involved two campers engaging in inappropriate actions with each other. Based on interviews, document review, and observations, S1 and S2 failed to ensure the care, protection, and guidance of C1 and C2.”

    Rule 8VAC20-780-340-A.

  • 8VAC20-780-40-E

    “The operational responsibilities of the licensee include ensuring that the center’s activities, services, and facilities are maintained in compliance with their own policies and procedures that are required by these standards. The center did not follow its own policies by allowing a child to leave the program with an unauthorized person.”

    Rule 8VAC20-780-40-E.

Dec 3, 2024: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-F

    “Staff are to complete annually the VDOE health and safety update course. S3 employed for over two years has not completed the health and safety update course.”

    Rule 8VAC20-790-600-F.

Dec 3, 2024: inspection6 deficiencies
  • 8VAC20-780-160-A

    “Repeat Violation Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. S2 TB was dated 4 months prior to date of employment.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-160-C

    “Repeat Violation A tuberculosis (TB) screening is required every two years from the last screening. S1 updated screening was due 7 months ago and the updated screening has not yet been completed. The updated screening for S3 was due in June 2024 and was completed 3 months later.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-280-B

    “Hazardous substances must be in a locked place that prevents access by children. In the school age building, cleaning solutions were observed in the unlocked kitchen area.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-510-G

    “Repeat Violation Medication shall be labeled with the child’s name, the name of the medication, the dosage amount, and the time or times to be given. Medication for C6 did not have the pharmacy label that provided this information.”

    Rule 8VAC20-780-510-G.

  • 8VAC20-780-70

    The inspectors’ words, 144 words

    “Repeat Violation Each center shall keep staff records for each staff that contains all the required information. The record for S1 did not contain documentation to demonstrate that the individual possesses the education and experience required to be a lead teacher, information about any health problems that may interfere with fulfilling the job responsibilities, and an emergency contact. The record for S2 did not contain documentation to demonstrate that the individual possesses the education and experience required to be a lead teacher and orientation and training required by 8VAC20-780-240-C. The record for S3 did not contain documentation to demonstrate that the individual possesses the education and experience required to be a lead teacher. The record for S5 did not contain documentation to demonstrate that the individual possesses the education and experience required to be a lead teacher and orientation and training required by 8VAC20-780-240-C.”

    Rule 8VAC20-780-70.

  • 8VAC20-780-80-B

    “The center shall inform the department’s representative as soon as practicable, but not to exceed two business days, of any injury to a child that occurs while the child is under the supervision of the center and requires outside medical attention. Injury report for C7 dated 11/05/2024 documented the child requiring outside medical treatment. The center failed to inform the department of the injury.”

    Rule 8VAC20-780-80-B.

Nov 30, 2023: subsidy health and safety inspection2 deficiencies
  • 8VAC20-790-600-D-1

    “Based on record review, the vendor did not ensure that one of five staff who work directly with children shall have within 90 days of the date on employment current certification in cardiopulmonary resuscitation (CPR) and first aid. Evidence: The record for S4, employed 01/20/2023 did not document certification in CPR and first aid.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-F

    “Based on staff record review, the provider failed to ensure that staff working directly with children shall complete the department’s health and safety update course annually. Evidence: Staff record for S3, employed 08/24/2022 did not document completion of the department’s health and safety update course.”

    Rule 8VAC20-790-600-F.

Nov 30, 2023: inspection6 deficiencies
  • 8VAC20-770-60-B

    “Based on staff record review, the provider failed to ensure that one of five staff records contained a Sworn Statement completed prior to the first day of employment. Evidence: The record for S4, employed 01/20/2023 contained a Sworn Statement signed 02/27/2023.”

    Rule 8VAC20-770-60-B.

  • 8VAC20-770-60-C-2

    “Based on staff record review, the provider failed to ensure that two of five staff records contained central registry findings within 30 days of employment. Evidence: The record for staff, S1, employed 08/07/2023 contained results of a central registry finding dated 09/26/2023. The record for staff, S4, employed 01/20/2023 contained results of a central registry finding dated 08/03/2023.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-240-A

    “Based on record review, the provider did not ensure that one of five staff completed the Virginia Department of Education (VDOE) sponsored orientation course within 90 calendar days of employment. Evidence: The record for S3, employed 08/24/2022 did not document completion of the 10-hour VDOE orientation course within 90 days. The course was completed 06/06/2023.”

    Rule 8VAC20-780-240-A.

  • Based on observation, the center failed to ensure that all medications shall be labeled with the child’s name, the name of the medication, the dosage amount and the time or times to be given.

    “Evidence: Medication identified by staff to be for C6, failed to have the pharmacy label with the child’s name, the name of the medication, the dosage amount and the time or times to be given.”

    Rule 8VAC20-780-510-G.

  • 8VAC20-780-580-B

    “Based on observation, the provider failed to ensure that any vehicle used by the center for transportation of children shall be kept in a satisfactory condition to assure the safety of children. Evidence: Licensing inspector observed a large crack across the entire front window shield of the bus (Virginia plate VRJ-6708) used to transport children enrolled in the after-school program at the center.”

    Rule 8VAC20-780-580-B.

  • Based on observation and interview, the provider failed to ensure that a list of the names of the children being transported were in the vehicle.

    “Evidence: Licensing inspector interviewed S4 (bus driver) and requested see the notebook and the child transportation sheets used by the YMCA document the list of children being transported to the after-school program. She reported not having the list in the bus notebook and was working from a picture on her phone. The program director reported that list of children to be transported is updated weekly and that it the policy to use a paper list to document this information.”

    Rule 8VAC20-780-580-C.

May 4, 2023: complaint inspection1 deficiency
  • Based on child record review the provider failed to ensure that six of seven records contained the required information for each child enrolled.

    The inspectors’ words, 184 words

    “Evidence: The record for C2 did not contain the work phone numbers of the parents and the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached. The record for C3 did not contain the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached and immunizations within the required time frame. The record for C4 did not contain the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached and immunizations. The record for C5 did not contain the name, address, and phone number of a second designated person to call in an emergency if a parent cannot be reached. The record for C6 did not contain the name, address, and phone number of two designated people to call in an emergency if a parent cannot be reached and signed parental agreements, verification of identity, immunizations, and physicals within required timeframes. The record for C7 did not contain any information required by 8VAC20-780-(2)-60-A.”

    Rule 8VAC20-780-60-A. From a complaint.

Apr 25, 2023: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-D-1

    “Based on record review, the vendor did not ensure that one of five staff who work directly with children shall have within 90 days of the date on employment current CPR and first aid training. Evidence: The record for S1, employed 10/06/2022 did not document completion CPR and first aid training.”

    Rule 8VAC20-790-600-D-1.

Apr 25, 2023: inspection5 deficiencies
  • 22.1-289.058

    “Based on observation, provider failed to ensure the center was equipped with at least one carbon monoxide detector. Evidence: No carbon monoxide was located in the area used by the program.”

    Rule 22.1-289.058.

  • 8VAC20-780-160-C

    “Based on staff record review, the provider failed to ensure that one of five shall obtain and submit the results of a follow-up tuberculosis (TB) screening at least every two years or more frequently if recommended. Evidence: The TB screenings for S5 were dated 08/28/2020 and 12/13/2022.”

    Rule 8VAC20-780-160-C.

  • Based on record review, the provider did not ensure that two of five staff completed the Virginia Department of Education (VDOE) sponsored orientation course within 90 calendar days of employment.

    “Evidence: The record for S1, employed 10/06/2022 did not document completion of the 10-hour VDOE orientation course. The record for S2, employed 06/07/2022 did not document completion of the 10-hour VDOE orientation course.”

    Rule 8VAC20-780-240-A.

  • 8VAC20-780-540-B

    “Based on observation, the provider failed to ensure that each first aid kit was not accessible to children. Evidence: The wall mounted first aid kit located in the Clubhouse was not locked to prevent access by children.”

    Rule 8VAC20-780-540-B.

  • 8VAC20-780-70

    “Based on staff record review, the provider failed to ensure that one of five records contained required information. Evidence: The record for S3, employed 11/07/2022 did not document: the educational requirement to serve as a program director; two employment references; and orientation and training required by 8VAC20-780-240.”

    Rule 8VAC20-780-70.

Oct 27, 2022: inspection9 deficiencies
  • 22.1-289.058

    “Based on observation, provider failed to ensure the center was equipped with at least one carbon monoxide detector. Evidence: No carbon monoxide was located in the area used by the licensed program.”

    Rule 22.1-289.058.

  • 8VAC20-770-60-B

    “Based on staff record review, the provider failed to ensure that one of eight staff records contained a Sworn Statement completed prior to the first day of employment. Evidence: The record for S8, employed 10/01/2021 contained a Sworn Statement signed 10/18/2021.”

    Rule 8VAC20-770-60-B.

  • 8VAC20-770-60-C-2

    The inspectors’ words, 139 words

    “Based on staff record review, the provider failed to ensure that four of eight staff records contained central registry findings within 30 days of employment. Evidence: The record for staff, S2, employed 6/2/2022 did not contain documentation of a central registry finding. S2 has been employed more than 30 days. The center did not have any documentation of contact to follow up on the status of the central registry finding. The record for S3, employed 06/03/2022 contained results of a central registry finding dated 07/31/2022, exceeding 30 days from the date of employment. The record for S4, employed 12/07/2021 contained results of a central registry finding dated 01/24/2022, exceeding 30 days from the date of employment. The record for S8, employed 10/01/2021 contained results of a central registry finding dated 12/06/2022, exceeding 30 days from the date of employment.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-540-B

    “Based on observation, the provider failed to ensure that each first aid kit was not accessible to children. Evidence: The wall mounted first aid kit located in the Clubhouse was not locked to prevent access by children.”

    Rule 8VAC20-780-540-B.

  • 8VAC20-780-540-E

    “Based on observation, the provider failed to ensure that nonmedical emergency supplies (battery-operated flashlight and radio) were available in each building that is used by children. Evidence: The Clubhouse used by children did not have a battery-operated flashlight and radio.”

    Rule 8VAC20-780-540-E.

  • 8VAC20-780-550-I

    “Based on observation, the provider failed to ensure that 911, fire, and emergency medical services and the number of the regional poison control center were posted in a visible place at each telephone. Evidence: Emergency numbers were not posted in a visible place at the Program Office telephone.”

    Rule 8VAC20-780-550-I.

  • 8VAC20-780-550-K

    “Based on interview, the provider failed to ensure the document kept in a vehicle used to transport children contained routes frequently driven by center staff. Evidence: During the inspection of Bus #2, Program Director reported that the document kept in the vehicle used to pick up and drop off children to schools was missing three of six routes to school sites.”

    Rule 8VAC20-780-550-K.

  • 8VAC20-780-60-A

    The inspectors’ words, 183 words

    “Based on child record review, the provider failed to ensure that seven of eight records contained all the required information. Evidence: 1. C1 enrolled 08/30/2022 did not have a record to review containing the requirements of 8VAC20-780-60-A. 2. The record for C3 enrolled 08/30/2022 did not contain: parent name, address, and phone number; parent work phone numbers; name of child’s physician and phone number; emergency contacts; child day care and schools previously attended; proof of identity; immunizations; and physical. 3. The record for C4 enrolled 08/30/2022 did not contain: parent work phone numbers; one of two emergency contacts; and allergies and health problems. 4. The record for C5 enrolled 08/30/2022 did not contain documentation of allergies and health problems. 5. The record for C6 enrolled 08/30/2022 did not contain emergency contacts for the child if the child’s parent could not be located. 6. The record for C7 enrolled 08/30/2022 did not contain documentation of allergies and health problems. 7. The record for C8 enrolled 08/30/2022 did not contain a second emergency contact for the child if the child’s parent could not be located.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    The inspectors’ words, 174 words

    “Based on staff record review, the provider failed to ensure that 6 of 8 records contained required information. Evidence: Record for S1, employed 08/26/2019 did not contain health information required by 8VAC20-780-160.C and documentation 16 hours of annual trainings for 08/26/2021-08/26/2022. Record for S2, employed 06/2/2022 did not contain First Aid and CPR training orientation and completion of the 10-hour Pre-Service training. Record for S3, employed 06/03/2022 did not contain: health information required by 8VAC20-780-160.A; orientation and training required by 8VAC20-780-240; and completion of the 10-hour Pre-Service training. Record for S5, employed 10/6/2022 did not contain documentation of First Aid and CPR training orientation. Record for S6, employed 09/13/2021 did not contain information about any health problems that may interfere with filling the job responsibilities or emergency contacts and documentation of the annual 3 hour refresher training after completion of the 10 hour pre-service training. Record for S7 employed 06/07/2022 did not contain: documentation demonstrating the individual possessing an educational degree; orientation and training required by 8VAC20-780-240; and completion of the 10-hour Pre-Service training.”

    Rule 8VAC20-780-70.

Jun 21, 2022: inspection10 deficiencies
  • 22.1-289.035-B-4

    The inspectors’ words, 133 words

    “Based on a review of records and interview on June 23, 2022, the center did not obtain results of a check of the out-of-state sex offender registry prior to employment for each employee and did not request an out-of-state search of the child abuse and neglect registry or equivalent by the end of the 30th day of employment for each employee who has resided in any other state in the preceding five years. Evidence: 1. The record of staff #2 (hired 4/25/22) did not contain documentation of an out-of-state sex offender registry search and did not contain documentation of an out-of-state search of the child abuse and neglect registry. Staff #2 indicated living out-of-state in the previous five years on the staff’s sworn disclosure statement. 2. Administration confirmed these searches were not completed.”

    Rule 22.1-289.035-B-4.

  • 22VAC40-185-270-A

    “Based on observation on June 21, 2022, the center did not ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Evidence: The fence that runs along an embankment had two broken boards that were down and not attached to the fence post which left an opening that would be passable by children.”

    Rule 22VAC40-185-270-A.

  • 8VAC20-770-60-B

    “Based on a review of staff records on June 23, 2022, the center did not ensure to obtain a Sworn Statement from each staff prior to employment. Evidence: 1. The record of staff #1 (hired 5/27/22), staff #5 (hired 6/15/22), staff #8 (hired 6/7/22), and staff #10 (hired 5/6/22) did not contain documentation of a sworn disclosure statement. 2. Administration acknowledged they were not done.”

    Rule 8VAC20-770-60-B.

  • 8VAC20-770-60-C-2

    “Based on a review of staff records and interview on June 23, 2022, the center did not ensure that each staff record reviewed contained a central registry finding within 30 days of employment. Evidence: 1. The record of staff #1 (hired 5/19/22) and staff #10 (hired 5/6/22) did not contain documentation of a central registry finding. 2. Administration acknowledged the findings were not complete.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-130-A

    “Based on a review of records on June 21, 2022, the center did not ensure to obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. Evidence: The record of child #3 (enrolled 6/20/22) did not contain documentation of immunizations.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-160-A

    “Based on a review of staff records on June 23, 2022, the center did not ensure that each staff submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. Evidence: The record of staff #8 (hired 6/7/22) did not contain documentation of a tuberculosis screening.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-240-I

    “Based on a review of staff records and interview, on June 23, 2022, the center did not ensure to maintain documentation of orientation training for staff. Evidence: 1. The record of staff #1 (hired 5/27/22), staff #4 (hired 6/2/22), staff #8 (hired 6/7/22), staff #9 (hired 6/13/22), and staff #10 (hired 5/6/22) did not contain documentation of orientation. 2. Administration confirmed there was not documentation of orientation.”

    Rule 8VAC20-780-240-I.

  • 8VAC20-780-540-D

    “Based on a review of records and interview on June 21, 2022, the center did not ensure to implement a monthly practice evacuation drill. Evidence: There was no documentation of a fire drill being practiced in April 2022. Administration stated a fire drill was not conducted in April 2022.”

    Rule 8VAC20-780-540-D.

  • 8VAC20-780-60-A

    The inspectors’ words, 117 words

    “Based on a review of records on June 21, 2022, the provider did not ensure that each child’s record contained the required information. Evidence: 1. The records of child #1, child #9, and child #10, each enrolled 6/20/22, contained documentation of one person to contact in an emergency. 2. The records of child #3, and child #4. each enrolled 6/20/22, did not contain documentation of two people to contact in an emergency. 3. The records of child #1, child #4, child #5, child #6, child #7, and child #10, each enrolled 6/20/22, did not contain documentation of the work phone number and place of employment for each parent who has custody. 4. Administration acknowledged the missing documentation.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    The inspectors’ words, 110 words

    “Based on a review of staff records and interview on June 21, 2022, the center did not ensure the name, address, and phone number of a person to be notified in an emergency and information about any health problems that may interfere with fulfilling the job responsibilities are kept at the center. Evidence: 1. The records of staff #1, staff #2, staff #6, staff #8, staff #9, and staff #10 did not contain documentation of an emergency contact person and health statement. 2. The record of staff #3 did not contain documentation of a health statement. 3. Administration confirmed the center did not have the requested documentation at the center.”

    Rule 8VAC20-780-70.

Aug 23, 2021: complaint inspection2 deficiencies
  • 22VAC40-185-350-E-5

    The inspectors’ words, 102 words

    “Based on observation and interview on August 24, 2021, the center did not ensure when children are regularly in ongoing mixed age groups, the staff-to-children ratio applicable to the youngest child in the group shall apply to the entire group. Evidence: 1. At the morning opening there were 88 children observed with 2 staff members supervising. 2. A staff member reviewed the attendance record and confirmed there were 88 children in attendance, with the youngest being 5 years old. 3. Administration acknowledged they were out of ratio. 4. The applicable staff to child ratio was 1 staff member for every 18 children.”

    Rule 22VAC40-185-350-E-5. From a complaint.

  • 22VAC40-185-500-A

    “Based on observation, the center did not ensure that children wash their hands with soap and running water or disposable wipes after eating meals or snacks. Evidence: 1. There were two children observed eating snack in camp edge. The children then directly transitioned to another building without washing their hands after snack. 2. The staff acknowledged the children did not wash their hands after eating snack.”

    Rule 22VAC40-185-500-A. From a complaint.

All 22 visits on record
Visits on record
DateVisitWhat the record says
Oct 7, 2026Subsidy health and safety inspectionNo violations cited
Apr 16, 2026Subsidy health and safety inspection3 violations cited
Feb 25, 2026Complaint inspection2 violations cited
Jan 5, 2026Inspection7 violations cited
Jul 30, 2025Inspection1 violation cited
Jul 30, 2025Inspection1 violation cited
May 20, 2025Subsidy health and safety inspectionNo violations cited
May 20, 2025InspectionNo violations cited
Dec 3, 2024Subsidy health and safety inspection1 violation cited
Dec 3, 2024Inspection6 violations cited
Jul 26, 2024InspectionNo violations cited
Jul 26, 2024Complaint inspectionNo violations cited
Nov 30, 2023Subsidy health and safety inspection2 violations cited
Nov 30, 2023Inspection6 violations cited
May 4, 2023Complaint inspection1 violation cited
Apr 25, 2023Subsidy health and safety inspection1 violation cited
Apr 25, 2023Inspection5 violations cited
Oct 27, 2022Subsidy health and safety inspectionNo violations cited
Oct 27, 2022Inspection9 violations cited
Jun 21, 2022Subsidy health and safety inspectionNo violations cited
Jun 21, 2022Inspection10 violations cited
Aug 23, 2021Complaint inspection2 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Nov 23, 2026.
  • A current subsidy provider.
  • Ages: 4 years 9 months - 12 years 11 months.
  • Capacity: 320 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 4 complaint inspections on record.
  • 3 complaint allegations published with Virginia’s findings, 3 of them found valid.
On record, newest first
DateWhatDetail
Apr 29, 2026ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.
May 28, 2023ComplaintAllegation: Records. Virginia’s finding: Reported/Valid.
May 28, 2023ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 29.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

12 of the 232 in Henrico County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Young Men’s Christian Association of Greater Richmond - Tuckahoe This child care provider29
West Richmond Church of the Brethren0
Welborne United Methodist Church3
Grove Avenue Baptist Church9
River Road United Methodist Church1
Trinity Lutheran Church9
Three Chopt Presbyterian Church1
Richmond Montessori SchoolNot given
West End Montessori School7
West End Assembly of God3
Ridge Baptist Church0
Starling International Child Care and Learning Complex13
West End Presbyterian Church1

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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