KinderCare Learning Centers-385
A child day center in Hampton, Virginia 23666
406 Big Bethel Road, Hampton, Virginia 23666. (757) 838-4978.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 18 deficiencies in the last three years
- Apr 202026 the latest visit on record
- 99 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
16 inspections on record, the latest on Apr 20, 2026.
18 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
18 deficiencies in 4 months of the last 36. Last cited Apr 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
Apr 20, 2026: inspection3 deficiencies
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8VAC20-780-510-M
“Medication, shall be kept in a locked place using a safe locking method that prevents access by children. If a key is used, the key shall not be accessible to the children. In room B, the key used to lock the storage cabinet containing children’s medication was observed in the cabinet key lock and was accessible to children.”
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8VAC20-780-550-E
“Shelter in place procedures shall be practiced a minimum of twice per year. There was documentation of only one drill conducted in 2025.”
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8VAC20-780-550-P
“The center shall maintain a written record of children’s serious and minor injuries in which entries are made on the day of occurrence. Injury reports were reviewed and 3 out of 5 were missing information regarding the time or how a parent was notified of the injury.”
Aug 20, 2025: inspection4 deficiencies
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8VAC20-780-270-A
The inspectors’ words, 105 words
“Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Unsafe conditions shall include, but not be limited to, splintered, cracked or otherwise deteriorating wood; chipped or peeling paint; visible cracks, bending or warping, rusting or breakage of any equipment; head entrapment hazards; and protruding nails, bolts or other components that could entangle clothing or snag skin. 1.The wooden boarder around the older children’s playground has areas of deteriorating, cracking and splintering wood and there ae protruding bolts. 2. In Classrooms A, E and F there were areas of chipping and peeling paint on the windowsills.”
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8VAC20-780-500-A
“Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks. Snack time was observed for 14 children in classroom F and none of the children washed their hands or used a disposable wipe before eating”
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8VAC20-780-60-A
“A written care plan is required for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. Child #4, who has a diagnosed food allergy and did not have a written care plan in their file.”
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8VAC20-780-80-A
“For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. 1.In classroom A at approximately 1:55 p.m. on 8/20/2025, there were 18 children present but only 17 were marked present on the attendance record. 2.In classroom B at approximately 1:55 p.m. on 8/20/2025, there were 19 children present but only 17 were marked present on the attendance record.”
Aug 6, 2024: subsidy health and safety inspection1 deficiency
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(Repeat Violation) Based on staff record review and staff interviews, the vendor did not ensure staff completed who work directly with children shall have completed the departments health and safety update course.
“Evidence: The record for Staff #7 did not include the required annual 3-hour health and safety update course. .”
Aug 6, 2024: inspection3 deficiencies
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Based on observation and staff interviews, the licensee did not ensure the required first aid kits shall include all required items.
“Evidence: The first aid kit used for field trips did not include a thermometer and a first aid instructional manual.”
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Based on observation and staff interviews, the licensee did not ensure emergency supplies shall be required at the center and be available on field trips.
“Evidence: There was not a an ice pack or cooling agent available on the bus the children use for fieldtrips.”
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Based on observation and staff interviews, the licensee did not ensure that when centers choose to provide meals or snacks, they shall have a menu listing the food to be served for meals and snacks during the current one-week period.
“Evidence: The menu posted for the current week did not include lunch and center director confirmed they serve lunch daily.”
Feb 27, 2024: subsidy health and safety inspection1 deficiency
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Repeat Based on staff record review and staff interviews, the vendor did not ensure staff completed who work directly with children shall have completed the departments health and safety update course.
“Evidence: The record for Staff #2 did not include the required annual 3-hour health and safety update course. .”
Feb 27, 2024: inspection6 deficiencies
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Based on record review and provider interview, the licensee did not ensure the physical examination and dates of immunizations shall include the signature of a physician, his designee, or an official of a local health department
“Evidence: The immunization for Child #1 did not include a physician or designated individual’s signature.”
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Based on record review and staff interviews, the licensee did not ensure that each staff member shall submit documentation of a negative tuberculosis screening prior to employment and coming in contact with children.
“Evidence: Staff #2 began working on 6-28-2023 and TB screening was dated 9-30-2022. Staff #2 did not have a negative TB screening prior to employment.”
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Based on observation, staff interview and record review, the licensee did not ensure to follow the required ratio of 1 staff for every 4 infants in care.
“Evidence: On 2-27-2024, in the toddler room, there were 8 children (ages 14 months to age 20 months) with only 1 staff.”
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Based on observation and provider interviews, the licensee did not ensure that tables shall be sanitized before and after each use for feeding.
The inspectors’ words, 112 words
“Evidence: The following feeding tables were not sanitized as required; 1. In the Pre K room, staff were observed working at a table and then snack was immediately served at the same table and it was not sanitized prior to feeding. After snack the table was sprayed with a sanitizing solution and then immediately wiped down with a paper towel. 2 .In the 2?s and 3?s room the snack tables were sprayed with a disinfectant solution and then immediately wiped down with a paper towel. The tables were not sanitized as sanitized is defined as sprayed with a disinfectant /sanitizing solution and allowed to air dry or wiped down after two minutes.”
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Repeat Based on record review and staff interviews, license did not ensure that children’s records contained all required information.
“Evidence: The record for Child #1 did not include a second emergency contact (name, address and phone number), the proof of identity.”
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Based on record review and staff interviews, license did not ensure that children’s records contained a written agreement between the parent and the center that shall be in each child’s record by the first day of the child’s attendance.
The inspectors’ words, 153 words
“Evidence: The record for Child #1 (first date of attendance 2-5-24) did not include a signed agreement between the center and the parent. The agreements include the following 1.An authorization for emergency medical care should an emergency occur when the parent cannot be located immediately unless the parent states in writing an objection to the provision of such care on religious or other grounds. 2. A statement that the center will notify the parent when the child becomes ill and that the parent will arrange to have the child picked up as soon as possible if so requested by the center. 3. A statement that the parent will inform the center within 24 hours or the next business day after his child or any member of the immediate household has developed any reportable communicable disease, as defined by the State Board of Health, except for life threatening diseases which must be reported immediately.”
Aug 16, 2023: subsidy health and safety inspection1 deficiency
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Based on staff record review and staff interviews, the vendor did not ensure staff completed who work directly with children shall have completed the departments health and safety update course.
“Evidence: The record for Staff #3 did not include the required annual 3-hour health and safety update course. The most recent was dated 2-24-2020.”
Aug 16, 2023: inspection4 deficiencies
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Based on observation and staff interviews, the licensee did not ensure the center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present.
“Evidence: In the Preschool classroom, Child #1 has a food allergy (milk) and was observed in care. Child #1 was not listed on the food allergy/ sensitivity list in the preschool classroom.”
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Based on observation and staff interview, the licensee did not ensure cots/mats used by children other than infants during the designated rest period shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges.
“Evidence: In the Preschool Room 3 out of 14 children did not have a bottom cover on their cot.”
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Repeat Based on record review and staff interviews, license did not ensure that children’s records contained all required information.
“Evidence: The following records were missing information as listed below; 1.Child #1, Child #3 and Child 4 were missing the employment location and phone numbers for both parents listed. 2.Child #1 has a diagnosed food allergy (milk) and there was not a written care plan, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction.”
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Based on a record review and staff interviews, the licensee did not ensure that staff have all required documentation in their record
“Evidence: 1.The record for Staff #5 did not include documentation to demonstrate the individual possesses the education and certification required by the job position. 2.The record for Staff #1 did not have documentation of the required 16 hours of annual training as there was only 6 hours of training available for review.”
Mar 16, 2023: inspection5 deficiencies
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Based on record review and staff interview the licensee did not ensure to obtain a copy of the results of a criminal history record information check, and a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years.
“Evidence: Center Director confirmed that they had not obtained an out of state criminal history check or an out of state child abuse and neglect record check for South Carolina where staff #4 (hire date 2-1-2021) had lived within the last five years.”
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Based on documentation review and staff interviews, the licensee did not ensure to obtain an annual approval from the health department.
“Evidence: Center Director confirmed the most recent copy of the health inspection available for review was date 7-16-2021.”
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Based on document review and staff interview the licensee did not ensure injury prevention procedures shall be updated at least annually based on documentation of injuries and a review of the activities and services.
“Evidence: Center Director confirmed they did not have an annual updated injury prevention plan.”
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Based on review of center documentation and staff interviews, the licensee did not ensure the center shall develop written procedures for abusive head trauma.
“Evidence: Center Director confirmed there was not a written abusive head trauma policy available for review.”
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Based on record review, 2 out of 5 children’s records did not contain all required information.
“Evidence: The Center Director confirmed the records listed below are missing the following information; 1.The record for child #1 did not include one parent’s employment location and phone number. 2.The records for children #1 through #5 did not include previous childcare information.”
Jan 18, 2023: inspection4 deficiencies
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22.1-289.035-A
“Based on record review and provider interview, the licensee did not ensure, all staff had obtained updated background checks as required every 5 years. Evidence: Staff records were reviewed and 1 out of 7 did not have an updated Sworn Statement. The most recent Sworn Statement for Staff #5 was dated 12-19-2017. Staff #5 was observed working during the inspection.”
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8VAC20-780-140-A
“Based on record review and provider interview, the licensee did not ensure to obtain documentation that each child has received a physical examination by or under the direction of a physician, before the child’s first day of attendance; or within 30 days after the first day of attendance. Evidence: The record for child #1, (first date of attendance 11-8-2022) did not include documentation of a physical.”
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Based on record review and provider interview, the licensee did not ensure the physical examination included the signature of a physician, his designee, or an official of a local health department
“Evidence: The record for child #6, (first date of attendance 8-1-2022) did not include a physicians or designated individuals signature.”
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8VAC20-780-60-A
The inspectors’ words, 101 words
“Based on record review and provider interview, the provider did not ensue to maintain an up-to-date record for each enrolled child with all the required information. Evidence: The provider confirmed the following items were missing from 3 out of 7 of the children’s records reviewed. 1. The records for child #2 and child #4 did not include the address, telephone # and place of employment for one of the parents listed or the employment phone # for the other parent listed 2. The record for child 7 ? did not include the employment phone # for one of the parents listed”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Apr 20, 2026 | Inspection | 3 violations cited |
| Aug 20, 2025 | Subsidy health and safety inspection | No violations cited |
| Aug 20, 2025 | Inspection | 4 violations cited |
| Feb 27, 2025 | Subsidy health and safety inspection | No violations cited |
| Feb 27, 2025 | Inspection | No violations cited |
| Aug 6, 2024 | Inspection | 3 violations cited |
| Aug 6, 2024 | Subsidy health and safety inspection | 1 violation cited |
| Feb 27, 2024 | Subsidy health and safety inspection | 1 violation cited |
| Feb 27, 2024 | Inspection | 6 violations cited |
| Aug 16, 2023 | Subsidy health and safety inspection | 1 violation cited |
| Aug 16, 2023 | Inspection | 4 violations cited |
| Mar 16, 2023 | Inspection | 5 violations cited |
| Jan 18, 2023 | Subsidy health and safety inspection | No violations cited |
| Jan 18, 2023 | Inspection | 4 violations cited |
| Jun 13, 2022 | Subsidy health and safety inspection | No violations cited |
| Jun 13, 2022 | Inspection | No violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Mar 20, 2027.
- A current subsidy provider.
- Ages: 1 month - 12 years 11 months.
- Capacity: 99 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 0 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 75 child care providers in the City of Hampton, the middle value for violations cited in the last three years was 12; this one had 18.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| KinderCare Learning Centers-385 This child care provider | 18 |
| Ms. Phyllis Noel | 35 |
| Faith Church of God | 8 |
| Childtime Learning Centers 1012 | 21 |
| New Mount Olive Baptist Church | 23 |
| Ms. Tammy Barker | 6 |
| Betty Bembury | 2 |
| Hampton Christian Academy | 5 |
| HRCAP Mallory | 16 |
| Bethel Temple Church, Inc. | 20 |
| Alston’s Village Learning Center LLC | 36 |
| Tiffany Booker | 5 |
| Pure at Heart Childcare Center, Phase 2 | 47 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.