Hearth Record

Coleman Love Learning Center, LLC

A child day center in Portsmouth, Virginia 23707

3001 High Street, Suite B, Portsmouth, Virginia 23707. (757) 739-2895.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 34 deficiencies in 3 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

4 inspections on record, the latest on Sep 1, 2026.

34 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

34 deficiencies in 3 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 5, 2026.

34 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Sep 1, 2026: subsidy health and safety inspection18 deficiencies
  • 8VAC20-780-140-A

    “Each child shall have a physical examination by or under the direction of a physician before the child’s attendance or within 30 days after the first day of attendance. a. Child 2, who has been in care for approximately 5 months, lacks documentation of a physical exam. b. Child 3, who has been in care for approximately 2 months, lacks documentation of a physical exam.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-160-A

    “Each staff member and individual from an independent contractor shall submit documentation of a negative tuberculosis screening. There was no documentation of a TB screening for staff 1. Staff 1 was observed caring for children during the inspection. Administrative staff stated that staff 1 has been working at the facility for approximately 3 weeks.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-260-A

    “The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. The most record fire inspection for the facility was conducted on 4/25/2025. Administrative staff stated that an annual fire inspection had not been requested.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-260-B

    “After the first license, annual approval from the health department shall be provided. The most recent inspection from the City of Portsmouth health department was conducted on 06/11/2025. Administrative staff stated that an annual inspection from the health department had not been requested.”

    Rule 8VAC20-780-260-B.

  • 8VAC20-780-340-A

    The inspectors’ words, 99 words

    “When staff are supervising children, they shall always ensure their care and protection. Child 4, age 11 months, was sitting in a stationary activity center. A child pushed the activity center causing child 4 to fall forward onto the floor. Child 4’s face made contact with the floor. The child remained inside the activity center, which was now on top her. This piece of equipment has a warning label affixed stating close adult supervision shall be maintained when in use. The two staff present were not near child 4 as they were attending to other duties in the classroom.”

    Rule 8VAC20-780-340-A.

  • 8VAC20-780-340-D

    “In each grouping of children at least one staff member who meets the qualifications of a program leader or program director shall be regularly present. Staff 1 and staff 2 were observed functioning in a program leader position for two groups of children ranging in age from toddler through young school age. Neither staff had documentation on file to demonstrate that they met program leader qualifications.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-340-F

    “Children under 10 years of age always shall be within actual sight and sound supervision of staff. Child 2 was observed lying on the floor under a table in the preschool classroom. No staff were present in this classroom. This classroom were not within sight and sound of the adjacent classroom where staff 2 and staff 3 were caring for 12 infant, toddler and preschool age children.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-350-C

    “When children are in ongoing mixed age groups, the staff-to-children ratio applicable to the youngest child in the group shall apply to the entire group. Two staff were present with a total of 13 children when the inspector arrived at 9:56 am. The youngest children in this group were under the age of 16 months which requires a ratio of one staff for four (4) children. The ratio for this group remained out-of-compliance until approximately 10:27 am.”

    Rule 8VAC20-780-350-C.

  • 8VAC20-780-380-A

    “Repeat Violation There shall be a posted daily schedule that allows for flexibility as children’s needs require. There was no daily schedule posted in the classrooms for toddlers, two’s and preschool age children.”

    Rule 8VAC20-780-380-A.

  • 8VAC20-780-40-M

    “The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions documented in the allergy plan required in 8VAC20-780-60 A 8. This list shall be dated and kept confidential in each room or area where children are present. The enrollment record for child 1 indicated a dietary restriction however, the facility lacked any type of written list to alert staff to this restriction or sensitivity.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-510-G

    “Medication shall be labeled with the child’s name, the name of the medication, the dosage amount, and the time or times to be given. A prescription bottle of medication lacked a legible prescription label to indicate the name of the medication, dosage amount, and the times to be given.”

    Rule 8VAC20-780-510-G.

  • 8VAC20-780-510-L

    “Medication, except for those prescriptions designated otherwise by written physician’s orders, including refrigerated medication and staff’s personal medication, shall be kept in a locked place using a safe locking method that prevents access by children. A prescription medication, for child 5, was not stored in a locked place. The prescription bottle, containing 7 pills, was observed placed on the table/cubby area were children’s backpacks and lunch containers were stored in the hallway entry area of the facility.”

    Rule 8VAC20-780-510-L.

  • 8VAC20-780-550-C

    “Repeat Violation Emergency evacuation and shelter-in-place procedures or maps shall be posted in a location conspicuous to staff and children on each floor of each building. The posted emergency evacuation map did not indicate the location for shelter-in-place.”

    Rule 8VAC20-780-550-C.

  • 8VAC20-780-550-D

    “The center shall implement a monthly practice evacuation drill. No fire drills were documented on the facility emergency log. Administrative staff stated no fire drills had been conducted.”

    Rule 8VAC20-780-550-D.

  • 8VAC20-780-550-I

    “A 911 or local dial number for police, fire and emergency medical services and the number of the regional poison control center shall be posted in a visible place at each telephone. Administrative staff stated that phone numbers for 911 or local police and fire and poison control were not posted near any phone within the facility.”

    Rule 8VAC20-780-550-I.

  • 8VAC20-780-560-G

    “Repeat Violation When food is brought from home, the container shall be clearly dated and labeled in a way that identifies the owner. A sample size of 6 lunch containers reviewed noted that 3 lacked a name label and none were dated.”

    Rule 8VAC20-780-560-G.

  • 8VAC20-780-570-E

    “Repeat Violation Prepared infant formula shall be refrigerated, dated and labeled with the child’s name. Three bottles of infant formula were not dated or labeled with the child’s name. None of these bottles were refrigerated.”

    Rule 8VAC20-780-570-E.

  • 8VAC20-780-70

    “Staff records shall contain all required elements. a. The record for staff 1 and staff 2 lacked documentation of a hire date, job title and two written reference checks. b. There was no documentation for any of the staff present of the name, address and phone number for a designated emergency contact. c. The record for staff 1 and staff 2 lacked documentation of completion of orientation training required prior to working alone with children. Both staff were observed, alone, caring for children during the inspection.”

    Rule 8VAC20-780-70.

Apr 20, 2026: subsidy health and safety inspection15 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The results of the most recent inspection were not posted in a conspicuous place on the premises.”

    Rule 22.1-289.011-F.

  • 8VAC20-780-330-B

    The inspectors’ words, 119 words

    “Where playground equipment is provided, resilient surfacing shall comply with minimum safety standards when tested in accordance with the procedures described in the American Society for Testing and Materials standard for Compressed Loose Fill Synthetic Materials Depth Chart and Use Zones for Equipment, and shall be under equipment with moving parts or climbing apparatus to create a fall zone free of hazardous obstacles. Fall zones are defined as the area underneath and surrounding equipment that requires a resilient surface. A fall zone shall encompass sufficient area to include the child’s trajectory in the event of a fall while the equipment is in use. There is a two foot tall plastic sliding board on the playground without any resilient surfacing.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-340-A

    “When staff are supervising children, they shall always ensure their care, protection, and guidance. Staff 1 was observed leaving the facility in a vehicle and was gone for 12 minutes, leaving staff 2 alone in the facility with 6 children of whom 2 children were under the age of 12 months. Neither of the two staff on duty with the children had access to the children’s records to include persons authorized to pick up, emergency contact information and child health information.”

    Rule 8VAC20-780-340-A.

  • 8VAC20-780-340-C

    “During the stated hours of operation, there always shall be on the premises and on field trips when one or more children are present one staff member who meets the qualifications of a program leader or program director and an immediately available staff member, volunteer or other employee who is at least 16 years of age, with direct means for communication between the two of them. Staff 2 was on duty alone with six children for 12 minutes.”

    Rule 8VAC20-780-340-C.

  • 8VAC20-780-350-B-1

    “The child to staff ratio for children from birth to 16 months is no more than four children per staff person. Staff 2 was on duty alone with six children of which two children were under the age of 16 months.”

    Rule 8VAC20-780-350-B-1.

  • 8VAC20-780-370-5

    “Staff shall provide awake infants not playing on the floor or ground a change in play space at least every 30 minutes or more often as determined by the individual infant’s needs. Child 1 was awake and in her crib for 30 minutes with no stimulation, interaction or toys.”

    Rule 8VAC20-780-370-5.

  • 8VAC20-780-380-A

    “There shall be a posted daily schedule that allows for flexibility as children’s needs require. There was no daily schedule posted in the classroom with the three and four year old children.”

    Rule 8VAC20-780-380-A.

  • 8VAC20-780-430-L

    “Infant walkers shall not be used. There was a broken infant walker with wheels in the infant classroom.”

    Rule 8VAC20-780-430-L.

  • 8VAC20-780-500-B

    “The diapering area shall include a leakproof or plastic lined storage system that is either foot operated or operated in a way that staff member’s hands nor the soiled diaper touches the exterior surface of the storage system during disposal. The lid to the diaper disposal system was not attached to the can so neither a diaper nor a staff persons’ hands could properly dispose of a soiled diaper.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-520-C

    “If diaper ointment or cream is used, it shall be in the original container and labeled with the child’s name. There was a healing ointment in a drawer in the infant room. The ointment was not labeled with a name. Staff 1 stated that the ointment was for child 3.”

    Rule 8VAC20-780-520-C.

  • 8VAC20-780-550-C

    “Emergency evacuation and shelter-in-place procedures or maps shall be posted in a location conspicuous to staff and children on each floor of each building. The posted emergency procedures and maps and did not indicated that shelter-in-place location(s).”

    Rule 8VAC20-780-550-C.

  • 8VAC20-780-560-G

    “When food is brought from home, the container shall be clearly dated and labeled in a way that identifies the owner. There were four children’s lunch containers of which none were dated or labeled with the children’s names. There were infant food pouches in the refrigerator that were not dated or labeled with children’s names.”

    Rule 8VAC20-780-560-G.

  • 8VAC20-780-570-A

    “High chairs, infant carrier seats, or feeding tables shall be used for children under 12 months who are not held while being fed. Staff 1 placed child 2 in a wooden high chair without the safety strap engaged. Staff 1 stated that she didn’t know how to use the safety belt and moved child 2 to the plastic high chair.”

    Rule 8VAC20-780-570-A.

  • 8VAC20-780-570-B

    “Bottle fed infants who cannot hold their own bottles shall be held when fed. Bottles shall not be propped or used while the child is in his designated sleeping location. Child 1 was placed in the crib with a bottle.”

    Rule 8VAC20-780-570-B.

  • 8VAC20-780-570-E

    “Prepared infant formula shall be refrigerated, dated and labeled with the child’s name. Child 1 was given a bottle in her crib. The bottle was not labeled with the date or the child’s name. Child 2 was given a bottle in the high chair. The bottle was not dated or labeled with the child’s name. None of the prepared infant bottles in the refrigerator were dated or labeled with the child’s name.”

    Rule 8VAC20-780-570-E.

Mar 10, 2026: inspection1 deficiency
  • 8VAC20-780-270-A

    The inspectors’ words, 132 words

    “Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Unsafe conditions shall include, but not be limited to, splintered, cracked or otherwise deteriorating wood; chipped or peeling paint; visible cracks, bending or warping, rusting or breakage of any equipment; head entrapment hazards; and protruding nails, bolts or other components that could entangle clothing or snag skin. There are long accessible electrical cords hanging from the wall mounted television in the infant classroom. There is an area of accessible electrical cords along the top of the cove base in the two year old classroom. There is a broken outlet cover with sharp edges low to the floor in the infant classroom. There is peeling wood along the cove base in the infant classroom.”

    Rule 8VAC20-780-270-A.

All 4 visits on record
Visits on record
DateVisitWhat the record says
Sep 1, 2026Subsidy health and safety inspection18 violations cited
Apr 20, 2026Subsidy health and safety inspection15 violations cited
Mar 10, 2026Inspection1 violation cited
Feb 5, 2026InspectionNo violations cited

Is it licensed?

  • Child Day Center: Provisional license, expires Mar 23, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 32 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 34.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 88 in the City of Portsmouth, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Terry Landy0
JUMPSTART CREATIVE CHILD DEVELOPMENT CENTER2
Patricia Bly27
The Meet Up, LLC DBA Our Kids Can17
Gifted Minds Education Inc18
Keisha Medina7
Coleman Love Learning Center, LLC This child care provider34
AlphaBEST @ Westhaven Operated by AlphaBEST Education, Inc0
Tiffara Jones3
La Petite Academy #713920
Children’s Harbor - Olde Towne25
Effingham Street Family YMCA32

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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