Hearth Record

The Meet Up, LLC DBA Our Kids Can

A child day center in Portsmouth, Virginia 23707

3706 Winchester Drive, Suite 200, Portsmouth, Virginia 23707. (757) 956-6586.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 17 deficiencies in 5 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

19 inspections on record, the latest on Aug 26, 2026.

17 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

17 deficiencies in 5 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 5, 2026.

17 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Aug 26, 2026: subsidy health and safety inspection1 deficiency
  • 8VAC20-780-130-E

    “The center shall obtain documenatation of additional immunization once every six months for children under the age of two years. Documentation of additional immunizations for child 1 (age 1 year) is overdue by three months.”

    Rule 8VAC20-780-130-E.

Oct 21, 2025: inspection1 deficiency
  • 8VAC20-780-80-A

    “For reach group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. There was no attendance record in the two’s/three’s classroom for 10/20/25 or 10/21/25.”

    Rule 8VAC20-780-80-A.

Apr 14, 2025: inspection5 deficiencies
  • Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

    “There were two cans of sanitizing spray in an unlocked cabinet in the hallway bathroom used by children. The cleaning materials were accessible to children in care.”

    Rule 8VAC20-780-280-B.

  • The required ratio for children ages 16 to 24 month is one staff per five children.

    “Staff 1 was observed alone in the classroom supervising seven children (youngest child 16 months old) during the transition period between lunch and nap time.”

    Rule 8VAC20-780-350-B-2.

  • The diapering surface shall be cleaned with soap and at least room temperature water and sanitized after each use.

    “Staff 2 cleaned the diaper changing surface a soap and water solution but did not sanitize the surface.”

    Rule 8VAC20-780-500-B.

  • Documentation of lockdown drills shall be maintained by the center.

    “There was no documentation of a lockdown drill being practiced for the year 2024.”

    Rule 8VAC20-780-550-G.

  • Staff shall sit with children during meal times.

    “There were 3 childen in the Tots classroom eating lunch at a table and there was no staff sitting with them.”

    Rule 8VAC20-780-560-L.

Sep 4, 2024: inspection2 deficiencies
  • Repeat Violation Based on observation and interview, it was determined the center did not ensure that where playground equipment is provided, resilient surfacing shall comply with minimum safety standards when tested in accordance with the procedures described in the American Society for Testing and Materials F1292-99 (Compressed Loose Fill Synthetic Materials Depth Chart) and shall be under equipment with moving parts or climbing apparatus to create a fall zone free of hazardous obstacles.

    The inspectors’ words, 115 words

    “Evidence: 1. On the playground, there is a Step 2 Up and Down Roller Coaster that has a ride-on car that travels down the track. The distance from the track to the ground is 13 inches, therefore six inches of resilient surfacing is required. There was less than 2 inches of resilient surfacing surrounding the track. 2. On the playground, there is a Toddler Slide and Swing Set with less than 2 inches of resilient surfacing on all four sides of the fall zones, where 6 inches is required. 3. The center owner confirmed that there was less than 6 inches of resilient surfacing surrounding the fall zones of the play equipment on the playground.”

    Rule 8VAC20-780-330-B.

  • Repeat Violation Based on record review and interview, the center did not ensure that children’s records contain all the required information.

    “Evidence: 1. The record for child 1 (date of enrollment: 8/13/24) does not contain the addresses of the two designated people to call in an emergency if a parent cannot be reached. 2. The record for child 2 (date of enrollment: 12/27/22) doe not contain annual documentation of child updates and up-to-date information. 3. The center owner confirmed that the records for child 1 and child 2 are lacking all required information.”

    Rule 8VAC20-780-60-A.

Jun 11, 2024: inspection8 deficiencies
  • 8VAC20-780-160-C

    “Based on a record review and interview, it was determined the center did not ensure that at least every two years from the date of the initial screening or testing, staff members shall obtain and submit the results of a follow-up tuberculosis screening. Evidence: 1.The most recent Tb screening for staff #2 was dated 3/18/2022 and was therefore over two years old. 2.The Assistant Director confirmed the updated screening had not been completed at the time of the inspection.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-270-A

    The inspectors’ words, 133 words

    “Based on observation and interviews, it was determined that the facility did not ensure all areas and equipment of the center shall be maintained in a safe condition. 1.In room 209 there were two tables laying in a manner that created a tip and fall hazard. Children from the 3?4-year-old classroom walked past both unstable tables as they went to and from the bathroom. a.Table #1 was tipped on the curved edge of the side of the table. It was leaning against the wall with all 4 table legs jutting out into the room. b.Table #2 was tipped on the curved edge of the side of the table and was next to table #1. Two of the table legs jutted out into the room and the side of two legs touched the floor.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-330-B

    The inspectors’ words, 252 words

    “Based on observation and interview, it was determined the center did not ensure that where playground equipment is provided, resilient surfacing shall comply with minimum safety standards when tested in accordance with the procedures described in the American Society for Testing and Materials F1292-99 (Compressed Loose Fill Synthetic Materials Depth Chart) and shall be under equipment with moving parts or climbing apparatus to create a fall zone free of hazardous obstacles. Evidence: 1.The resilient surface (rubber mulch) around the climbing and slide equipment on the preschool playground was less than the required minimum depth of 6 inches. a.There was a Step 2 Up and Down Roller Coaster on the playground. The equipment had a ride on car that traveled down a track. The distance from the track to the ground was 13 inches, therefore 6 inches of mulch was required. There was no mulch on the right side of the track. There was less than 2 inches of mulch on the left side of the track. There was less than 1 inch of mulch in front of the track. b.There was a Freestanding Toddler Slide and Climber Swing Set with less than 3 inches of mulch on all four sides of the fall zones. c.There was a plastic slide with steps to climb up. There was less than 1 inch of mulch in front of the slide and less than 2 inches of mulch on both sides of the slide. d.The Assistant Director confirmed there was less than 6 inches of mulch.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-440-E

    “Repeat Violation Based on observation and interviews it was determined that the facility did not ensure that there was at least 12 inches of space between occupied cots, beds, and rest mats. Evidence: 1. In the two-year-old classroom, there were 3 children napping on cots that were not spaced at least 12 inches apart. 2. Staff in the two-year-old room confirmed that the occupied cots did not have at least 12 inches of space between them.”

    Rule 8VAC20-780-440-E.

  • 8VAC20-780-550-D

    “Based on record reviews and interviews, it was determined the center did not ensure that the facility implemented a monthly practice evacuation drill. Evidence: There was no documentation that an emergency evacuation drill was practiced in May 2024.”

    Rule 8VAC20-780-550-D.

  • 8VAC20-780-550-E

    “Based on observation and interviews, it was determined that the center did not ensure that shelter in place procedures were practiced a minimum of twice per year. Evidence: 1.There was one shelter in place practice drill documented in 2023 therefore the minimum of two annual shelter in place drills were not conducted.”

    Rule 8VAC20-780-550-E.

  • 8VAC20-780-550-F

    “Based on observation and interviews, it was determined that the center did not ensure that lockdown procedures shall be practiced at least annually. 1.There was no documentation of lockdown drill conducted in 2023. 2. The Assistant Director confirmed a lockdown drill was not documented.”

    Rule 8VAC20-780-550-F.

  • 8VAC20-780-60-A

    “Repeat Violation Based on a review of children’s records and interviews, it was determined that the center did not ensure that each child’s record contains all required information. 1.The records for child #2 and child #5 were missing parent work phone numbers.”

    Rule 8VAC20-780-60-A.

Jul 19, 2023: complaint inspection4 deficiencies
  • Based on observation, the center did not ensure that there shall be at least 12 inches of space between occupied cots.

    “Evidence: 1.In the toddler classroom, there were 7 children napping on cots that were not spaced at least 12 inches apart. 2. Staff in the toddler classroom confirmed that the occupied cots did not have at least 12 inches of space between them.”

    Rule 8VAC20-780-440-E. From a complaint.

  • Based on interview and record review, the center did not ensure that cribs shall be used for children under 12 months of age.

    The inspectors’ words, 100 words

    “Evidence: 1. On 6/5/23, child 1 (age 16 months at the time) was napping in a crib in the infant classroom, according to information provided by child 1’s parent and center staff. 2. Child 1 was developmentally able to stand up in his crib and jump up and down enough to move his crib over to the crib next to his and reach through the crib and pull child 2’s (age 14 months at the time) hair. 3. Center management confirmed that children over the age of 12 months routinely are placed in cribs during nap time instead of cots.”

    Rule 8VAC20-780-440-G. From a complaint.

  • Based on observation and interview, the center did not ensure that there shall be at least twelve inches of space between the sides and ends of occupied cribs.

    “Evidence: 1. On 6/5/23, child 1 (age 16 months at the time) and child 2 (age 14 months at the time) were placed in cribs close enough together for child 1 to be able to reach over and pull child 2’s hair, according to child 1’s parent and center staff. 2. During the on-site inspection on 7/19/23, there were two occupied cribs in the infant classroom that had only three inches of space between the ends of the cribs, where at least twelve inches of space are required.”

    Rule 8VAC20-780-440-J. From a complaint.

  • Based on observation, the center did not ensure that children’s hands shall be washed with soap and running water after toileting and that staff shall wash their hands with soap and running water before and after a diaper change.

    “Evidence: During the inspection, the licensing inspectors observed staff 1 changing a child’s diaper in the infant classroom. Staff 1 did not wash the child’s hands or her own hands after the diaper change was complete and was observed immediately touching the top of another child’s head and touching other items in the classroom.”

    Rule 8VAC20-780-500-A. From a complaint.

Aug 15, 2022: inspection1 deficiency
  • Based on record review and interview, the center did not ensure that children’s records contain all the required information.

    “Evidence: 1. The records for child 1 (date of enrollment: 8/8/22) and child 2 (date of enrollment: 3/10/22) do not contain documentation of viewing proof of the child’s identity and age. 2. The center owner confirmed that the records for child 1 and child 2 are lacking documentation of viewing proof of the children’s identity and age.”

    Rule 8VAC20-780-60-A.

May 12, 2022: inspection3 deficiencies
  • Based on record review and interview, the center did not ensure that documentation that each child has received the immunizations required by the State Board of Health is obtained before the child can attend the center.

    “Evidence: 1. The records for child 1 (date of enrollment: 5/2/22) and child 2 (date of enrollment: 4/4/22) do not contain documentation of immunizations. 2. The center director confirmed that the records for child 1 and child 2 are lacking documentation of immunizations.”

    Rule 8VAC20-780-130-A.

  • Based on record review and interview, the center did not ensure that each child shall have a physical examination by or under the direction of a physician before the child’s attendance or within one month after attendance.

    “Evidence: 1. The record for child 2 (date of enrollment: 4/4/22) does not contain documentation of a physical examination. 2. The center owner confirmed that the record for child 2 is lacking documentation of a physical examination.”

    Rule 8VAC20-780-140-A.

  • Based on record review and interview, the center did not ensure that staff records contain all the required information.

    The inspectors’ words, 107 words

    “Evidence: 1. The records for staff 1 (date of hire: 3/7/22), staff 2 (date of hire: 4/4/22), staff 3 (date of hire: 4/4/22), staff 4 (date of hire: 2/28/22) and staff 5 (date of hire: 4/4/22) do not contain the name, address and telephone number of a person to be notified in an emergency or documentation that two or more references as to character and reputation as well as competency were checked before employment or volunteering. 2. The center owner confirmed that the records for staff 1, staff 2, staff 3, staff 4 and staff 5 are lacking an emergency contact and documentation of two reference checks.”

    Rule 8VAC20-780-70.

All 19 visits on record
Visits on record
DateVisitWhat the record says
Aug 26, 2026Subsidy health and safety inspection1 violation cited
Mar 25, 2026Complaint inspectionNo violations cited
Mar 25, 2026Complaint inspectionNo violations cited
Mar 25, 2026Subsidy health and safety inspectionNo violations cited
Oct 21, 2025Complaint inspectionNo violations cited
Oct 21, 2025Subsidy health and safety inspectionNo violations cited
Oct 21, 2025Inspection1 violation cited
Apr 14, 2025Subsidy health and safety inspectionNo violations cited
Apr 14, 2025Inspection5 violations cited
Sep 4, 2024Subsidy health and safety inspectionNo violations cited
Sep 4, 2024Inspection2 violations cited
Jun 11, 2024Inspection8 violations cited
Jun 11, 2024Subsidy health and safety inspectionNo violations cited
Jul 19, 2023Complaint inspection4 violations cited
Aug 15, 2022Subsidy health and safety inspectionNo violations cited
Aug 15, 2022Inspection1 violation cited
May 12, 2022Subsidy health and safety inspectionNo violations cited
May 12, 2022Inspection3 violations cited
Feb 2, 2022InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Aug 31, 2028.
  • A current subsidy provider.
  • Ages: Birth - 12 years.
  • Capacity: 38 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 4 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 17.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 88 in the City of Portsmouth, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Terry Landy0
JUMPSTART CREATIVE CHILD DEVELOPMENT CENTER2
Patricia Bly27
The Meet Up, LLC DBA Our Kids Can This child care provider17
Gifted Minds Education Inc18
Keisha Medina7
Coleman Love Learning Center, LLC34
AlphaBEST @ Westhaven Operated by AlphaBEST Education, Inc0
Tiffara Jones3
La Petite Academy #713920
Children’s Harbor - Olde Towne25
Effingham Street Family YMCA32

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.