Hearth Record

Terrell James

A local ordinance approved FDH in Norfolk, Virginia 23513

975 Avenue G, Norfolk, Virginia 23513. (323) 514-7551.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 10 deficiencies in 2 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

2 inspections on record, the latest on Jul 2, 2026.

10 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

10 deficiencies in 2 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 5, 2026.

10 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Jul 2, 2026: subsidy health and safety inspection6 deficiencies
  • 8VAC20-790-190-A

    “Vendors shall maintain, and keep at the family day home, written or electronic information for each enrolled child that contains all the required information. The records for Child 1, Child 2, and Child 3 did not contain the following components: 1.Verification that the provider viewed proof of the child’s identity. 2.The address of at least one person, designated by the parent to contact in case of an emergency if the parent cannot be reached.”

    Rule 8VAC20-790-190-A.

  • 8VAC20-790-210-B

    “Caregivers shall undergo tuberculosis (TB) screening every two years from the date of the initial screening. The updated TB screening for Caregiver 1 was due 4 months ago.”

    Rule 8VAC20-790-210-B.

  • 8VAC20-790-430-A-1

    “Emergency evacuation drills shall be practiced monthly. There was no documentation to demonstrate that emergency evacuation drills had been practiced July 2025 through April 2026.”

    Rule 8VAC20-790-430-A-1.

  • 8VAC20-790-430-A-2

    “Shelter-in-place procedures shall be practiced twice a year. There was no documentation to demonstrate that two shelter in place drills had been practiced in the past 12 months.”

    Rule 8VAC20-790-430-A-2.

  • 8VAC20-790-430-A-3

    “Lockdown procedures shall be practiced at least annually. There was no documentation to demonstrate that a lockdown drill had been practiced in the past 12 months.”

    Rule 8VAC20-790-430-A-3.

  • 8VAC20-790-430-B

    “The vendor shall maintain a record of the dates of the practice drills for one year. The vendor did not have record of the practice drills conducted prior to May 2026.”

    Rule 8VAC20-790-430-B.

Jul 3, 2025: subsidy health and safety inspection4 deficiencies
  • 8VAC20-790-190-B

    “Children’s records shall include all of the required information. The records for child #1, child #2 and child #3 did not contain the following components: proof of child’s identity; address of the emergency contact; written statement that the vendor will notify the parent when the child is ill and the parent will arrange to have the child picked up as soon as possible. The records for child #1 and child #3 did not include the work phone number of a parent.”

    Rule 8VAC20-790-190-B.

  • 8VAC20-790-210-A

    “Each caregiver must be evaluated by a health professional and be issued a statement that the individual is determined to be free of communicable tuberculosis (TB). The documentation of a TB screening or test did not contain a statement that the provider was free of communicable TB.”

    Rule 8VAC20-790-210-A.

  • 8VAC20-790-260-A

    “Areas and equipment inside and out shall be maintained in a safe and operable condition. There was a broken fence board in the backyard.”

    Rule 8VAC20-790-260-A.

  • 8VAC20-790-280-A-3

    “Each bathroom area provided for children shall have sinks that are supplied with running warm water that does not exceed 120F. The water temperature of the bathroom sink used for washing hands registered as 133F when measured with a thermometer.”

    Rule 8VAC20-790-280-A-3.

All 2 visits on record
Visits on record
DateVisitWhat the record says
Jul 2, 2026Subsidy health and safety inspection6 violations cited
Jul 3, 2025Subsidy health and safety inspection4 violations cited

Is it licensed?

  • Local Ordinance Approved FDH: Local Ordinance Approved FDH, expires Jul 1, 2027.
  • A current subsidy provider.
  • Capacity: Not given.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 10.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

12 of the 143 in the City of Norfolk, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Terrell James This child care provider10
Elizabeth Kaminski10
Oakwood Chapel Academy35
Phillis Combo1
Rosemary Everette1
Katrina Briggs10
Dionne Wright6
Bank Street Memorial Baptist Church26
HRCAP Oakmont North8
KCE Champions @ Coleman Place Elementary School6
Ms. Tina Stokes15
KCE Champions LLC @ Tanners Creek Elementary6
Jaquetta Kershaw5

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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