Hearth Record

Jaquetta Kershaw

A family day home in Norfolk, Virginia 23513

6625 Glenoak Drive, Norfolk, Virginia 23513. (757) 559-5668.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 5 deficiencies in 4 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 inspections on record, the latest on Jul 28, 2026.

5 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

5 deficiencies in 4 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 5, 2026.

5 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Jul 28, 2026: subsidy health and safety inspection1 deficiency
  • 8VAC20-800-940-A

    “Temperatures shall be maintained at or below 40?F in refrigerator compartments. The temperature reading on the digital thermometer in the refrigerator read 42 degrees F.”

    Rule 8VAC20-800-940-A.

Jan 27, 2026: subsidy health and safety inspection1 deficiency
  • 8VAC20-800-70-A

    “Parents shall be provided in writing the name of the assistant or substitute provider and the amount of time per week the assistant or substitute, instead of the provider, is scheduled to care for the child. The records for Child #1, #2, #3, and #4 did not contain the names of the current assistant staff and the hours they provide care instead of the provider.”

    Rule 8VAC20-800-70-A.

Jan 14, 2025: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-430-A-3

    “Lockdown procedures shall be practiced at least annually. There was no documentation of a lockdown drill practiced in 2024.”

    Rule 8VAC20-790-430-A-3.

Jan 14, 2025: inspection1 deficiency
  • 8VAC20-800-90-C

    “The family day home shall obtain documentation of additional immunizations for a child who is not exempt from the immunization requirements once every six months for children under the age of two years. Child #4 did not have immunization updates on file. The update was due 2 months ago. Child #5 did not have immunization updates on file. The update was due 3 months ago. Both children were under the age of two years at the time of the inspection.”

    Rule 8VAC20-800-90-C.

Sep 4, 2024: inspection1 deficiency
  • 8VAC20-800-350-E

    “Based on observation and measurements, it was determined the provider did not ensure that hot water at taps available to children were maintained within a range of 105?F to 120?F. Evidence: 1. When measured with a thermometer, the hot water in the bathroom sink was 136?F. a. The provider confirmed the hot water temperature had not been turned down.”

    Rule 8VAC20-800-350-E.

Oct 17, 2023: inspection1 deficiency
  • 8VAC20-800-100-A

    The inspectors’ words, 91 words

    “Based on record review and interview, it was determined the provider did not ensure that documentation of a physical examination by or under the direction of a physician prior to a child’s attendance is obtained prior to the child/s attendance or within 30 days after the first day of attendance. Evidence: 1. The record provided for child #2 indicated an attendance start date of 9/5/2023. Documentation of a physical examination was not in the child’s file. 2. The provider verified that she did not have documentation of the child’s physical examination.”

    Rule 8VAC20-800-100-A.

All 12 visits on record
Visits on record
DateVisitWhat the record says
Jul 28, 2026Subsidy health and safety inspection1 violation cited
Jan 27, 2026Subsidy health and safety inspection1 violation cited
Jul 24, 2025InspectionNo violations cited
Jul 24, 2025Subsidy health and safety inspectionNo violations cited
Jan 14, 2025Subsidy health and safety inspection1 violation cited
Jan 14, 2025Inspection1 violation cited
Sep 4, 2024Subsidy health and safety inspectionNo violations cited
Sep 4, 2024Inspection1 violation cited
Jan 11, 2024Subsidy health and safety inspectionNo violations cited
Jan 11, 2024InspectionNo violations cited
Oct 17, 2023Inspection1 violation cited
Aug 9, 2023InspectionNo violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Feb 21, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 9 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 5.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 143 in the City of Norfolk, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Elizabeth Kaminski10
Oakwood Chapel Academy35
Phillis Combo1
Rosemary Everette1
Katrina Briggs10
Dionne Wright6
Bank Street Memorial Baptist Church26
HRCAP Oakmont North8
KCE Champions @ Coleman Place Elementary School6
Ms. Tina Stokes15
KCE Champions LLC @ Tanners Creek Elementary6
Jaquetta Kershaw This child care provider5

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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