Phillis Combo
A family day home in Norfolk, Virginia 23513
1124 Greenwood Street, Norfolk, Virginia 23513. (757) 288-0328.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 1 deficiency in the last three years
- Apr 212026 the latest visit on record
- 9 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
17 inspections on record, the latest on Apr 21, 2026.
1 violation cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
1 deficiency in 1 month of the last 36. Last cited Jan 2024. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
Jan 24, 2024: inspection1 deficiency
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8VAC20-800-100-A
“Based upon review of children’s records, the provider has not ensured that documentation of a physical examination by or under the direction of a physician is obtained prior to a child’s attending or within 30 days after the first day of attendance. Evidence: The record provided for child 1 indicated that child 1 began attending on 7/27/2023. The record did not include the results of a physical examination.”
Apr 18, 2023: inspection3 deficiencies
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22.1-289.036-B-2
“Based upon review of caregivers records and provider interview, the provider has not ensured that the results of fingerprinting are obtained for all caregivers. Evidence: 1. The provider was unable to find the results of fingerprinting for caregiver 2 during the inspection. 2. The provider acknowledged that the results of fingerprinting for caregiver 2 were not in the records.”
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8VAC20-800-280
The inspectors’ words, 98 words
“Based upon observation, the provider has not ensured that potentially poisonous substances such as cleaning agents, sanitizers and pesticides are stored away from food in areas inaccessible to children. Evidence: 1. There was a container of Raid pesticide on the counter in the kitchen. 2. After diapers were changed, there was a container of disinfectant left on a dresser inside a bedroom door beside where the diapers had been changed in the hallway. 3. There was a plug-in liquid air freshener in an electrical outlet that was approximately 1 foot from the floor in the child care room.”
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8VAC20-800-560-A
The inspectors’ words, 117 words
“Based upon observation and provider interview, the provider has not ensured the direct care and supervision of each child including the awareness of and responsibility for each child in care in order to intervene, if needed. Evidence: 1. Child 1, two years old, was observed running around the child care room and climbing on furniture during the entire inspection. She climbed up the outside of a high chair and onto the serving tray three times during the inspection. She was also observed running around and over other children while pushing them out of her way. 2. The provider acknowledged child 1’s behavior and the challenge presented in ensuring her safety and the safety of the other children.”
May 3, 2022: subsidy health and safety inspection1 deficiency
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8VAC20-790-430-A-3
“Based upon review of documentation, the provider has not ensured that lockdown drills are practiced at least annually. Evidence: The documentation of drills conducted did not have a lockdown drill conducted within the past year.”
May 3, 2022: inspection2 deficiencies
-
8VAC20-800-280
“Based upon observation, the provider has not ensured that potentially poisonous substances are stored in areas inaccessible to children. Evidence: There was an aerosol container of Raid insect spray in the unlocked cabinet under the sink in the bathroom used by the children.”
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8VAC20-800-830-C
“Based upon review of the documentation of emergency drills and provider interview, the provider has not ensured that documentation is maintained of all emergency drills with the required information. Evidence: 1. The provided documentation of emergency drills ended in December 2021. No drills have been documented in 2022. 2. The provider verified that the drills conducted since December 2021 have not been documented.”
All 17 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Apr 21, 2026 | Subsidy health and safety inspection | No violations cited |
| Dec 9, 2025 | Subsidy health and safety inspection | No violations cited |
| Dec 9, 2025 | Inspection | No violations cited |
| Dec 7, 2025 | Inspection | No violations cited |
| Jun 2, 2025 | Subsidy health and safety inspection | No violations cited |
| Jun 2, 2025 | Inspection | No violations cited |
| Jan 7, 2025 | Inspection | No violations cited |
| Jan 7, 2025 | Subsidy health and safety inspection | No violations cited |
| Apr 11, 2024 | Inspection | No violations cited |
| Apr 11, 2024 | Subsidy health and safety inspection | No violations cited |
| Jan 24, 2024 | Subsidy health and safety inspection | No violations cited |
| Jan 24, 2024 | Inspection | 1 violation cited |
| May 10, 2023 | Complaint inspection | No violations cited |
| Apr 18, 2023 | Inspection | 3 violations cited |
| Apr 18, 2023 | Subsidy health and safety inspection | No violations cited |
| May 3, 2022 | Inspection | 2 violations cited |
| May 3, 2022 | Subsidy health and safety inspection | 1 violation cited |
Is it licensed?
- Family Day Home: Two Year license, expires May 18, 2028.
- A current subsidy provider.
- Ages: 1 year - 12 years 11 months.
- Capacity: 9 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 1 complaint inspection on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 1.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Elizabeth Kaminski | 10 |
| Oakwood Chapel Academy | 35 |
| Phillis Combo This child care provider | 1 |
| Rosemary Everette | 1 |
| Katrina Briggs | 10 |
| Dionne Wright | 6 |
| Bank Street Memorial Baptist Church | 26 |
| HRCAP Oakmont North | 8 |
| KCE Champions @ Coleman Place Elementary School | 6 |
| Ms. Tina Stokes | 15 |
| KCE Champions LLC @ Tanners Creek Elementary | 6 |
| Jaquetta Kershaw | 5 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.