Hearth Record

Akaisia Phillips

A family day home in Newport News, Virginia 23602

192 Colony Road, Newport News, Virginia 23602. (757) 217-7891.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 17 deficiencies in 4 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

5 inspections on record, the latest on Aug 3, 2026.

17 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

17 deficiencies in 4 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 2, 2026.

17 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Aug 3, 2026: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-170-G

    “The vendor shall maintain, in a way that is accessible to all caregivers, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential. The allergy list was not confidential and it was not dated.”

    Rule 8VAC20-790-170-G.

Feb 9, 2026: subsidy health and safety inspection8 deficiencies
  • 22.1-289.035-B-1

    “The center is required to obtain a completed sworn statement prior to the employee’s first day of employment. There was no sworn statement for Caregiver #2.”

    Rule 22.1-289.035-B-1.

  • 8VAC20-800-100-A

    “The provider shall obtain documentation of a physical examination prior to a child’s attendance or within 30 days after the first day of attendance. There were no physical exam records available for Child #3, #4, & #5.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-120-B

    “Assistants’ and substitute providers’ records shall contain all required information. The record for caregiver #2 was missing the name, address, and telephone number of an emergency contact; documentation of two or more references as to character and reputation; and training regarding the emergency preparedness plan and procedures.”

    Rule 8VAC20-800-120-B.

  • 8VAC20-800-170-A

    “Providers must obtain a current, negative, tuberculosis screening from a caregiver at the time of hire and prior to coming into contact with children. There was no tuberculosis screening for Caregiver 2.”

    Rule 8VAC20-800-170-A.

  • 8VAC20-800-60-B

    The inspectors’ words, 131 words

    “A child’s record shall contain all required information. The record for Child #3 was missing the address for both parents; address and telephone number of each parent’s place of employment; name and phone number for the child’s physician; first date of attendance; and proof of the child’s age and identity. The record for Child #4 was missing the name, address, and telephone number for one parent’s place of employment; name and phone number for the child’s physician; name, address, and phone number for two emergency contacts; names of persons other than the custodial parents who are authorized to pick up the child; and the first date of attendance. The record for Child #5 was missing the name, address, and phone number for one emergency contact; and the first date of attendance.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-70-A

    “Before the child’s first day of attendance, parents shall be provided in writing all required information and shall obtain the parent’s written acknowledgement of the receipt of the information. Child #3 was missing all 19 required information items. Child #4 was missing the family day home’s emergency preparedness and response plan. Child #5 was missing the family day home’s emergency preparedness and response plan and policies for the administration of medications.”

    Rule 8VAC20-800-70-A.

  • 8VAC20-800-830-A

    “The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care. There were no drills practiced for November 2025, December 2025, or January 2026.”

    Rule 8VAC20-800-830-A.

  • 8VAC20-800-940-A

    “Temperatures shall be maintained at or below 40?F in refrigerator compartments and at or below 0?F in the freezer compartments. The temperature in the freezer was 11 degrees.”

    Rule 8VAC20-800-940-A.

Oct 14, 2025: inspection2 deficiencies
  • 8VAC20-800-60-B

    The inspectors’ words, 122 words

    “A child’s record shall contain all required information. The records for Child #1, Child #2, and Child #3 were missing the following information: 1. Name, address and telephone number of each custodial parent’s place of employment; 2. The address for the 2nd emergency contact; 3. Names of persons other than the custodial parents who are authorized to pick up the child; 4. First date of attendance; 5. Proof of the child’s age and identity and the names and addresses of previously attended child day care and schools; 6. Written authorization for emergency medical care should an emergency occur and the parent cannot be located immediately unless the parent presents a written objection to provision of medical treatment on religious or other grounds;”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-70-A

    The inspectors’ words, 198 words

    “Before the child’s first day of attendance, parents shall be provided in writing all required information and shall obtain the parent’s written acknowledgement of the receipt of the information. Child #1, #2, and #3 were not provided the following information: 1. Policies for the administration of medications; 2. Whether or not there is liability insurance; 3. Requirement for the family day home to notify the parent when the child becomes ill; 4. Requirement for paid caregivers to report suspected child abuse or neglect; 5. Custodial parent’s right to be admitted to the family day home any time the child is in care; 6. Presence of a pet or animal in the home; 7. Amount of time per week that an adult assistant or substitute provider instead of the provider is scheduled to care for the child and the name of the adult assistant or substitute provider; 8. Provisions of the family day home’s emergency preparedness and response plan; 9. Parental notifications required in 8VAC20-800-650; 10. Address of the website of the department, with a note that a copy of this chapter and additional information about the family day home may be obtained from the website, including compliance history.”

    Rule 8VAC20-800-70-A.

Aug 14, 2025: inspection6 deficiencies
  • 8VAC20-800-280

    “Poisonous materials shall be stored in an area inaccessible to children. Poisonous cleaning chemicals were in a cabinet below the sink in the kitchen, accessible to children.”

    Rule 8VAC20-800-280.

  • 8VAC20-800-330-A

    “A landline telephone, excluding a cordless or cell phone, shall be available, operable, and accessible during the family day home’s hours of operation. An operable landline telephone is one that does not require electricity to operate. Cordless or cell phones may be used in addition to the landline telephone. There was no landline telephone available.”

    Rule 8VAC20-800-330-A.

  • 8VAC20-800-350-E

    “Hot water at taps available to children shall be maintained within a range of 105?F to 120?F. The hot water temperature at the sink in the bathroom registered at 122 F.”

    Rule 8VAC20-800-350-E.

  • 8VAC20-800-460-D

    “The provider shall maintain documentation of the current rabies vaccination. One of the family pets rabies vaccination was past due by two months.”

    Rule 8VAC20-800-460-D.

  • 8VAC20-800-760-A-1

    “A first aid kit shall be in the family day home and contain all required items. There were no triangular bandages.”

    Rule 8VAC20-800-760-A-1.

  • 8VAC20-800-800-A

    “The family day home shall have a written emergency preparedness and response plan that includes a emergency relocation site.”

    Rule 8VAC20-800-800-A.

All 5 visits on record
Visits on record
DateVisitWhat the record says
Aug 3, 2026Subsidy health and safety inspection1 violation cited
Feb 9, 2026Subsidy health and safety inspection8 violations cited
Oct 15, 2025Subsidy health and safety inspectionNo violations cited
Oct 14, 2025Inspection2 violations cited
Aug 14, 2025Inspection6 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Feb 24, 2028.
  • A current subsidy provider.
  • Ages: 1 year - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 82 child care providers in the City of Newport News, the middle value for violations cited in the last three years was 9.5; this one had 17.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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