Hearth Record

HRCAP Robert Ayers

A child day center in Newport News, Virginia 23602

14357 Deloice Crescent, Newport News, Virginia 23602. (757) 833-7700.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 15 deficiencies in 6 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

18 inspections on record, the latest on Sep 29, 2026.

15 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

15 deficiencies in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

15 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Sep 29, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-780-240-B

    “Staff shall complete orientation training no later than seven days from the date of assuming job responsibilities. Staff #4 has been employed for more than 22 months and does not have documentation of a completed orientation.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-245-A

    “Staff shall complete annually a minimum of 16 hours of training appropriate to the age of children in care. Staff #4 was missing 13 hours of documented annual training.”

    Rule 8VAC20-780-245-A.

  • 8VAC20-780-580-C

    The inspectors’ words, 112 words

    “The center shall ensure that during transportation of children the following information is in vehicles. 1. A 911 or local dial number for police, fire and emergency medical services and the number of the regional poison control center, bus #56 was missing the required numbers and bus #58 was missing all others except poison control. 2. A document containing local emergency contact information, potential shelters, hospitals, evacuation routes, etc., that pertain to each site frequently visited or of routes frequently driven by center staff for center business such as field trips or pick up or drop off of children to or from schools etc. Both buses did not contain the required documentation.”

    Rule 8VAC20-780-580-C.

Apr 20, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-780-280-B

    “Hazardous substances must be in a locked place that prevents access by children. In room A, containers of sanitizer spray were observed in an unlocked cabinet”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-550-P

    “A 911 or local dial number for police, fire and emergency medical services and the number of the regional poison control center shall be posted in a visible place at each telephone.”

    Rule 8VAC20-780-550-P.

  • 8VAC20-780-60-A

    “Repeat Violation Each center shall maintain and keep at the center a separate record for each child enrolled which shall contain the required information. The following records were missing information. 1.Child #1 was missing the home address for one parent listed 2.Child #1, #2 and #5 were missing previous child day care and schools attended”

    Rule 8VAC20-780-60-A.

Oct 6, 2025: inspection1 deficiency
  • 8VAC20-780-60-A

    “Repeat Violation Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. Child #1 was missing the home address for both emergency contacts listed. Child #3 was missing one parents employment location and phone number and the complete address for one emergency contact listed.”

    Rule 8VAC20-780-60-A.

May 6, 2025: inspection3 deficiencies
  • 8VAC20-780-245-A

    “Staff shall complete a minimum of 16 hours of training annually, appropriate to the age of children in care. Staff #2 had only 14 hours documented and Staff #3 only had 12 hours documented”

    Rule 8VAC20-780-245-A.

  • 8VAC20-780-270-A

    The inspectors’ words, 94 words

    “Repeat Violation Areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. Unsafe conditions shall include, but not be limited to, splintered, cracked or otherwise deteriorating wood; chipped or peeling paint; visible cracks, bending or warping, rusting or breakage of any equipment; head entrapment hazards; and protruding nails, bolts or other components that could entangle clothing or snag skin. On the playground composite pieces there are areas of rust and on the metal airplane spring bouncer there are areas of rust and chipped and peeling paint.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-60-A

    The inspectors’ words, 96 words

    “Repeat Violation Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. Child #1 was missing one parent’s home address Child #2 was missing the home address for an emergency contact Child #3 was missing one parent’s home address, phone number and the employment location and phone number for both parents Child #4 was missing both parent’s home address and one parents employment location and phone number Child #5 was missing one parent’s home address, phone number and employment location and phone number.”

    Rule 8VAC20-780-60-A.

Nov 12, 2024: subsidy health and safety inspection2 deficiencies
  • 8VAC20-790-600-D-1

    “All staff who work directly with children shall have within 90 days of the date of employment or 90 days from subsidy vendor approval a current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The training shall include an in-person competency demonstration. Staff #5 was been working in the center working for more than 26 years and does not have CPR certification.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “Current certification in first aid appropriate to the ages of children in care. Staff #5 was been working in the center working for more than 26 years and does not have first aid certification.”

    Rule 8VAC20-790-600-D-2.

Nov 12, 2024: inspection2 deficiencies
  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. On the playground 1 and playground 2 there we areas of rust, chipping and peeling paint on the metal playground pieces.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-60-A

    The inspectors’ words, 105 words

    “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. 1. The records for Child #1, #2, #3 did not have employment location and phone numbers for one of the parents listed. 2. The record for Child #2 did not have home address, employment location and phone numbers for one of the parents listed. 3.The record for Child #3 and it did not have home address, employment location, employment phone number for one of the parents listed and the physicians phone number. These children have been enrolled for more than 5 weeks.”

    Rule 8VAC20-780-60-A.

Feb 15, 2024: inspection1 deficiency
  • Based on observation and interview, the center did not ensure to obtain an annual approval from the health department.

    “Evidence: The center’s last annual health inspection was dated 12/07/2022. Interview with staff confirmed the documentation available for review during the inspection.”

    Rule 8VAC20-780-260-B.

All 18 visits on record
Visits on record
DateVisitWhat the record says
Sep 29, 2026Subsidy health and safety inspection3 violations cited
Apr 20, 2026Subsidy health and safety inspection3 violations cited
Oct 6, 2025Subsidy health and safety inspectionNo violations cited
Oct 6, 2025Inspection1 violation cited
May 6, 2025Subsidy health and safety inspectionNo violations cited
May 6, 2025Inspection3 violations cited
Nov 12, 2024Subsidy health and safety inspection2 violations cited
Nov 12, 2024Inspection2 violations cited
Feb 15, 2024Subsidy health and safety inspectionNo violations cited
Feb 15, 2024Inspection1 violation cited
Oct 2, 2023Subsidy health and safety inspectionNo violations cited
Oct 2, 2023InspectionNo violations cited
May 1, 2023Subsidy health and safety inspectionNo violations cited
May 1, 2023InspectionNo violations cited
Sep 22, 2022Subsidy health and safety inspectionNo violations cited
Sep 22, 2022InspectionNo violations cited
Feb 15, 2022Subsidy health and safety inspectionNo violations cited
Feb 15, 2022InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Jun 5, 2027.
  • A current subsidy provider.
  • Ages: 2 years 11 months - 5 years 11 months.
  • Capacity: 72 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 82 child care providers in the City of Newport News, the middle value for violations cited in the last three years was 9.5; this one had 15.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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