Hearth Record

Twila Childcare Center LLC

A child day center in Norfolk, Virginia 23513

1128 Bland Street, Norfolk, Virginia 23513. (757) 937-5141.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 20 deficiencies in 4 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

5 inspections on record, the latest on Mar 31, 2026.

20 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

20 deficiencies in 4 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 5, 2026.

20 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Mar 31, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-780-140-A

    “Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance. There were no physical examinations in the record of Child #1 and Child #2, both of whom had been enrolled for two months.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-350-B-1

    “The required ratio for children ages birth up to 16 months is one staff per four children. Staff 1 was observed supervising five children (youngest child 12 months) during nap time.”

    Rule 8VAC20-780-350-B-1.

  • 8VAC20-780-520-C

    “If diaper ointment or cream is used, it shall be inaccessible to children. In a classroom, diaper ointment was stored in a drawer that was accessible to children.”

    Rule 8VAC20-780-520-C.

Oct 29, 2025: inspection3 deficiencies
  • 8VAC20-780-210-A-4-a

    “Program leaders shall have within six months before being promoted or one month after being promoted a minimum of 24 hours of training related to the care of children. Staff #1, employed for seven weeks, had documentation of only 17 of the 24 hours of required training.”

    Rule 8VAC20-780-210-A-4-a.

  • 8VAC20-780-240-B

    “Repeat Violation Staff shall complete orientation training prior to working alone with children and no later than seven days of the date of assuming job responsibilities. The record for Staff #1, employed for more than seven weeks, did not contain documentation that orientation was completed. The staff member was working alone with children.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-340-D

    “Repeat Violation Each grouping of children shall have at least one staff regularly present who meets lead teacher qualifications. Staff #1, who did not meet lead teacher qualifications was alone with a group of preschool children during morning activities.”

    Rule 8VAC20-780-340-D.

Jul 21, 2025: inspection13 deficiencies
  • 22.1-289.035-B-1

    “The center is required to obtain a completed sworn statement prior to the employee’s first day of employment. Staff #2, who is currently working, does not have a sworn statement in the record.”

    Rule 22.1-289.035-B-1.

  • 22.1-289.035-B-3

    “The center must request a search of the central registry prior to the employee’s first day of employment. Staff #2, who had been employed for seven weeks, did not have documentation that a central registry search had been requested. Staff #2 was working alone with children.”

    Rule 22.1-289.035-B-3.

  • 8VAC20-780-130-A

    “The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. Child #3, who began attending 6 weeks ago, did not have documentation of an immunization record on file.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-140-A

    “Physical examinations completed by a physician shall be obtained prior to the first day of attendance or within 30 days after the first day of attendance. There was no physical examination in the record for child #3, who had been enrolled for 6 weeks..”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-150-B

    “Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization record for child #4 was not signed.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-160-A

    “Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. The TB results for staff #2 was dated five months prior to the date of employment.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-240-B

    “Staff shall complete orientation training prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities. Staff #2, who had been employed for 7 weeks, did not have documentation of orientation training. Staff #2 was alone with children.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-340-D

    “In each grouping of children at least one staff member who meets the qualifications of a program leader or program director shall be regularly present. Staff #1 and staff #2 were each supervising group of children alone prior to nap time. The records for staff #1 and staff #2 did not contain the required documentation to demonstrate program leader qualifications.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-340-F

    “Children under 10 years of age shall always be within actual sight and sound supervision of staff. During the inspection two children, ages six and seven year’s old were unsupervised, when staff #1 left the classroom.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-500-A

    “Children’s hands shall be washed with soap and running water after toileting, or any contact with blood, feces or urine. In the infant room, staff # 2 changed a child’s diaper and did not wash the child’s hands with soap and water.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The records for child #1, child #2, child #3, child #4 and child #5 was missing the required information.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “Staff records shall be kept for each staff person and contain all the required information. The records for staff #1 and staff #2 did not contain all the required information.”

    Rule 8VAC20-780-70.

  • 8VAC20-780-90-A

    “There shall be a written agreement between the parent and the center in each child’s record by the first day of the child’s attendance. The agreement shall be signed by the parent and include an authorization for emergency medical care should an emergency occur when the parent cannot be located immediately. The records for child #2 and child #3 did not include a signed emergency medical authorization.”

    Rule 8VAC20-780-90-A.

May 8, 2025: inspection1 deficiency
  • 8VAC20-780-270-A

    “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. The ceiling vent cover in classroom #2 was not secure. The screw was pulling out and the corner of the vent cover was pulling away from the ceiling. The rain gutter on the playground was broken and had jagged edges.”

    Rule 8VAC20-780-270-A.

All 5 visits on record
Visits on record
DateVisitWhat the record says
Mar 31, 2026Subsidy health and safety inspection3 violations cited
Oct 29, 2025Subsidy health and safety inspectionNo violations cited
Oct 29, 2025Inspection3 violations cited
Jul 21, 2025Inspection13 violations cited
May 8, 2025Inspection1 violation cited

Is it licensed?

  • Child Day Center: Two Year license, expires Nov 29, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 143 child care providers in the City of Norfolk, the middle value for violations cited in the last three years was 13; this one had 20.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

12 of the 143 in the City of Norfolk, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Twila Childcare Center LLC This child care provider20
Elizabeth Kaminski10
Oakwood Chapel Academy35
Phillis Combo1
Rosemary Everette1
Katrina Briggs10
Dionne Wright6
Bank Street Memorial Baptist Church26
HRCAP Oakmont North8
KCE Champions @ Coleman Place Elementary School6
Ms. Tina Stokes15
KCE Champions LLC @ Tanners Creek Elementary6
Jaquetta Kershaw5

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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