First Steps Children Learning Center LLC
A child day center in Newport News, Virginia 23602
13780 Warwick Blvd, Newport News, Virginia 23602. (757) 772-6097.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 20 deficiencies in the last three years
- Aug 192026 the latest visit on record
- 24 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
8 inspections on record, the latest on Aug 19, 2026.
20 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
When those deficiencies happened
20 deficiencies in 6 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
Aug 19, 2026: subsidy health and safety inspection4 deficiencies
-
8VAC20-780-40-M
“The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The list must be dated and kept confidential. The list in the infant room was not confidential and was not dated.”
-
8VAC20-780-560-F
“When centers choose to provide meals or snacks, they shall follow the most recent, age-appropriate nutritional requirements of the Child and Adult Care Food Program of the United States Department of Agriculture (USDA). The breakfast menu was missing two components and the snack menu was missing one component.”
-
8VAC20-790-600-D-1
“All staff who work directly with children shall have within 90 days of date of employment current certification in CPR appropriate to the ages of children in care. Staff # 2 was not certified and was approximately one month past the 90 day required timeframe. Staff # 4 certification was expired by seventeen days.”
-
8VAC20-790-600-D-2
“All staff who work directly with children shall have within 90 days of date of employment current certification in First Aid appropriate to the ages of children in care. Staff # 2 was not certified and was approximately one month past the 90 day required timeframe. Staff # 4 certification was expired by seventeen days.”
Jan 12, 2026: subsidy health and safety inspection2 deficiencies
-
22.1-289.035-B-1
“The center is required to obtain a completed sworn statement prior to the employee’s first day of employment. The sworn statement for Staff #1 was dated nine days after their first day of employment. The sworn statement for Staff #2 was dated 4 days after their first day of employment.”
-
8VAC20-780-500-B
“The diapering surface shall be used only for diapering or cleaning children. There were several items sitting on top of the diapering surface in one of the classrooms.”
Aug 11, 2025: inspection8 deficiencies
-
22.1-289.035-B-2
“Providers must obtain a completed national criminal background check prior to the employee’s first day of employment. Staff #3, who had been employed for seven days, criminal background check was dated a day after the date of employment.”
-
8VAC20-780-160-A
“Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. Staff #2 TB was dated four days after the date of employment and Staff #3 had no documentation and had been employed for seven days.”
-
8VAC20-780-260-A
“The center shall provide to the licensing representative an annual fire inspection report from the appropriate fire official having jurisdiction. The fire inspection report was overdue two months.”
-
8VAC20-780-260-B
“Annual approval from the health department shall be provided. The health approval provided was overdue by more than a month.”
-
8VAC20-780-430-K
“Provision shall be made for an individual place for each child’s personal belongings. Individual space for each child’s personal belongings was not provided.”
-
8VAC20-780-560-G
“When food is brought from home, the food container shall be sealed and clearly dated and labeled in a way that identifies the owner. The food containers were not dated.”
-
8VAC20-780-60-A
The inspectors’ words, 128 words
“Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child #1, enrolled for five months, was missing the name, address, home phone number, place of employment, and employment phone number for one of the parents. The record for Child #2, enrolled for two months, was missing the physician’s phone number. The record for Child #3, enrolled for five months, was missing the name, address, home phone number, place of employment, and employment phone number for one of the parents, the physician’s phone number, and the address for the second emergency contact. The record for Child #5, enrolled for six months, was missing the home phone number for one of the parents.”
-
8VAC20-780-70
“Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment. Staff #3, who has been actively working at the center for the past 7 days, did not have any completed reference verifications on file.”
Apr 17, 2025: inspection2 deficiencies
-
8VAC20-780-330-B
“Playground equipment with moving parts or climbing apparatus must have appropriate fall zones that encompass sufficient area to include the child’s trajectory in the event of a fall. The fall zone behind the swing set measured to be seven feet six inches when it required at least ten feet eight inches of a fall zone.”
-
8VAC20-780-60-A
“Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child #1, enrolled for three days, was missing a second emergency contact and the file for Child #2, enrolled for 7 days, was missing the required documentation of health information (immunizations).”
Jan 28, 2025: inspection1 deficiency
-
8VAC20-780-540-C
“An ice pack or cooling agent is required at the center. There was no ice pack or cooling agent at the center.”
Oct 29, 2024: inspection3 deficiencies
-
22.1-289.058
“Each building that houses a child day program that is licensed, that serves preschool-age children, shall be equipped with at least one carbon monoxide detector. There was no carbon monoxide detector in the building.”
-
8VAC20-780-280-B
“Hazardous substances shall be kept in a locked place that prevents access by children. Hand soap marked warning, keep out of reach of children, was on the sink in the children’s bathroom and on the sink in the 1 year old classroom.”
-
8VAC20-780-540-E
“One working, battery-operated flashlight and one working, battery-operated radio in each building used by children are required non medical emergency supplies. There was no battery operated flashlight or battery operated radio in the building.”
All 8 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 19, 2026 | Subsidy health and safety inspection | 4 violations cited |
| Jan 12, 2026 | Subsidy health and safety inspection | 2 violations cited |
| Aug 11, 2025 | Subsidy health and safety inspection | No violations cited |
| Aug 11, 2025 | Inspection | 8 violations cited |
| Apr 17, 2025 | Subsidy health and safety inspection | No violations cited |
| Apr 17, 2025 | Inspection | 2 violations cited |
| Jan 28, 2025 | Inspection | 1 violation cited |
| Oct 29, 2024 | Inspection | 3 violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires May 6, 2027.
- A current subsidy provider.
- Ages: 1 month - 5 years 11 months.
- Capacity: 24 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.
Has Virginia acted against it?
- 0 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 2, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 82 child care providers in the City of Newport News, the middle value for violations cited in the last three years was 9.5; this one had 20.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| First Steps Children Learning Center LLC This child care provider | 20 |
| Warwick River Mennonite Church | 30 |
| Newport News Parks and Recreation-Youth Programs-Kiln Creek | 2 |
| First Baptist Church Denbigh Child Development Center andAcademy | 52 |
| HRCAP Robert Ayers | 15 |
| Reformation Lutheran Church | 3 |
| The Peninsula Pentecostals | 23 |
| Denbigh Baptist Church | 1 |
| Hampton Roads Academy | 25 |
| Beginnings Academy of Learning, LLC | 5 |
| HRCAP Denbigh | 23 |
| First Discovery Academy | 1 |
| Los Pentecostales De La Peninsula Church | 24 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
-
Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.