Hearth Record

Bundle of Joy - Glen Allen

A child day center in Glen Allen, Virginia 23059

9700 Bundle of Joy Lane, Glen Allen, Virginia 23059. (804) 553-1366.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 40 deficiencies in 8 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 inspections on record, the latest on Oct 16, 2026.

40 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

40 deficiencies in 8 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 5, 2026.

40 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Oct 16, 2026: inspection2 deficiencies
  • Repeat Violation Systemic Violation

    The inspectors’ words, 110 words

    “Over-the-counter skin products shall not be kept or used beyond the expiration date of the product. In the infant classroom, Child #1 had a diaper ointment that expired over one year ago. In a two year old classroom, Child #2 had a diaper ointment that expired over three years ago, and Child #3 had a diaper ointment that expired over seven months ago. In a second two year old classroom, Child #4 had a diaper ointment that expired over one year ago, Child #5 had a diaper ointment that expired approximately one year ago, and an additional unlabeled tube of diaper ointment was located that expired approximately 11 months ago.”

    Rule 8VAC20-780-520-A.

  • If diaper ointment or cream is used, products shall be in the original container and labeled with the child’s name.

    “In a two year old classroom, a tube of diaper ointment was located in the diaper station area that was not labeled with the child’s name. The supervising staff that were present were not aware which child it belonged to. The tube had been opened and partially used.”

    Rule 8VAC20-780-520-C.

Aug 10, 2026: subsidy health and safety inspection3 deficiencies
  • Over-the-counter skin products shall not be kept or used beyond the expiration date of the product.

    “Child #11 had a diaper cream that had expired 10 months ago. Child #12 had a diaper cream that expired last month. Child #13 had two expired diaper creams, one that expired two months ago and one that expired over one year ago. Child #14 had a diaper cream that expired over one year ago.”

    Rule 8VAC20-780-520-A.

  • Repeat violation/systemic deficiency

    “At least one staff in each classroom or area where children are present shall have current certification in both CPR and first aid. Staff #1, Staff #4, Staff #5, Staff #6, Staff #7, Staff #8, Staff #9 and Staff #10 not have a current CPR and first aid certification. Administration stated that all eight staff worked alone with children at different points during the day to include supervising nap time.”

    Rule 8VAC20-780-530-A.

  • Repeat violation

    The inspectors’ words, 100 words

    “Staff who work directly with children shall annually complete the department’s health and safety update course. The 2026 annual health and safety update for Staff #6 was not completed at the time of the on site inspection and overdue by over two months. The 2026 and 2025 annual health and safety updates for Staff #7 were missing from the record during the inspection. Administration stated that the current update had not been completed. The 2026 annual health and safety update for Staff #8 was not completed at the time of the on site inspection and was overdue by one month.”

    Rule 8VAC20-790-600-F.

Jul 2, 2026: inspection2 deficiencies
  • Repeat violation

    “Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Child #1 sustained an injury to their leg from a metal support anchor on the playground that was missing the protective cover.”

    Rule 8VAC20-780-270-A.

  • The center shall notify the parent immediately if a child sustains a serious injury.

    “On 6/18/2026 Child #1, age 7 years, sustained an injury that resulted in emergency medical treatment. The parent was not notified immediately by the center.”

    Rule 8VAC20-780-550-N.

Mar 3, 2026: subsidy health and safety inspection6 deficiencies
  • A tuberculosis (TB) screening is required every two years from the last screening.

    “The updated screening’s for Staff #6, Staff #8, and Staff #10 were due over 1 week ago and the updated screening for Staff #9 was due 3 weeks ago. The updated screenings have not yet been completed.”

    Rule 8VAC20-780-160-C.

  • Staff are to complete the VDOE sponsored online orientation course within 90 days of hire.

    “Staff #5, employed for 5 months, did not complete the online orientation course.”

    Rule 8VAC20-780-240-A.

  • Repeat violation

    “Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. In the school age classroom, three bottles of unlocked sanitizers were located on the lower shelves in unlocked cabinets. One bottle of sanitizer was located on top of a cabinet, out of the reach of children.”

    Rule 8VAC20-780-280-B.

  • Repeat violation

    “The operational responsibilities of the licensee shall include ensuring that the center’s services are maintained in compliance with the center’s own policies and procedures that are required by these standards. The center did not follow their methods to prevent use of outdated medication policy. The written policy states that the center will review medication expiration dates to ensure they have not expired. Child #11 had an as needed emergency medication with a current authorization located on site. The medication had expired over one month ago.”

    Rule 8VAC20-780-40-E.

  • A record must be kept for each staff person that contains the required information.

    “The record of staff #1, employed for over 4 months, did not have Information, to be kept at the center, about any health problems that may interfere with fulfilling the job responsibilities. The record of Staff #5, employed for over 5 months, did not contain health information, and documentation of the two reference checks.”

    Rule 8VAC20-780-70.

  • Repeat violation

    The inspectors’ words, 107 words

    “All staff who work directly with children shall have within 90 days of the date of employment, current certification in cardiopulmonary resuscitation (CPR) and first aid appropriate to the ages of children in care. Staff #1 and Staff #2, employed for over four months, did not have current CPR and first aid certifications. Staff #5, employed for over 5 months, did not have a current CPR and first aid certification. The records of Staff #6, Staff #7, Staff #8, Staff #9, and Staff #10 contained expired certifications. Administration stated that the staff with expired CPR and first aid were scheduled to recertify and working alongside certified staff.”

    Rule 8VAC20-790-600-D-1.

Sep 2, 2025: subsidy health and safety inspection2 deficiencies
  • Repeat violation

    “All staff who work directly with children shall have within 90 days of the date of employment, current certification in cardiopulmonary resuscitation (CPR) and first aid appropriate to the ages of children in care. Staff #1, employed for over five months, did not have a current CPR and first aid certification on file. Staff #9, employed for over one year, had a CPR and first aid certification that expired over 5 months ago.”

    Rule 8VAC20-790-600-D-1.

  • Repeat violation

    “Staff who work directly with children shall annually complete the department’s health and safety update course. Staff #6, Staff #8, and Staff #9 did not annually complete the department’s health and safety update course.”

    Rule 8VAC20-790-600-F.

Sep 2, 2025: inspection9 deficiencies
  • Repeat violation

    “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The center did not have the results of the child abuse and neglect registry from one state for Staff #2 and Staff #3, who have been employed for over two months. Administration stated that Staff #2 and Staff #3 had worked alone with children.”

    Rule 22.1-289.035-B-4.

  • Staff are to complete the VDOE sponsored online orientation course within 90 days of hire.

    “Staff #1, employed for over five months, did not have a completed VDOE sponsored online orientation course certificate on file.”

    Rule 8VAC20-780-240-A.

  • Repeat violation

    “Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. In two, two-year old classrooms and one school-age classroom, spray bottles of sanitizing spray and cannisters of sanitizing wipes were located in unlocked cabinets out of the reach of children.”

    Rule 8VAC20-780-280-B.

  • Repeat violation

    The inspectors’ words, 108 words

    “The operational responsibilities of the licensee shall include ensuring that the center’s services are maintained in compliance with the center’s own policies and procedures that are required by these standards. The center did not follow their methods to prevent use of outdated medication policy. The written policy states that the center will review medication expiration dates to ensure they have not expired. Child #10 had an as needed emergency medication with a current authorization located on site. The medication had expired over three months ago. Child #11 had an as needed emergency medication with a current authorization located on site. The medication had expired over one week ago.”

    Rule 8VAC20-780-40-E.

  • The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The list must be dated and kept confidential.

    “The allergy list in the classroom of child #7, enrolled for over three months, was not current. It did not contain the child’s diagnosed food allergy information.”

    Rule 8VAC20-780-40-M.

  • Prescription and nonprescription medication shall be given to a child only with written authorization from the parent.

    “Child #12 had a medication on site. The medication administration log indicated that the medication had been administered one time. The center did not have a written authorization from the parent on file.”

    Rule 8VAC20-780-510-B.

  • At least one staff in each classroom or area where children are present shall have current certification in both CPR and first aid.

    “Staff #2 did not have a current CPR and first aid certification on file. Administration stated that Staff #2 is a program leader who supervises children alone at times.”

    Rule 8VAC20-780-530-A-1.

  • A written care plan is required for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction.

    “Child #7, who has been enrolled for over three months, has a diagnosed food allergy and did not have a written care plan in their file.”

    Rule 8VAC20-780-60-A-8.

  • Repeat violation

    “Records shall be kept for each staff person that includes documentation to demonstrate that the individual possesses the education, certification, and experience as required by the job position. Staff #2, employed for over two months, was identified as a program leader and did not have documentation of the required education on file. Administration stated that the staff member had the educational qualifications but a copy had not been obtained.”

    Rule 8VAC20-780-70.

Mar 7, 2025: subsidy health and safety inspection3 deficiencies
  • All staff who work directly with children shall have within 90 days of the date of employment or 90 days from subsidy vendor approval: 1. Current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The training shall include an in-person competency demonstration.

    “Staff #3, who has been employed for over 6 months, did not have a current CPR certification. Staff #9, who has been employed for over 1 year, did not have a current CPR certification.”

    Rule 8VAC20-790-600-D-1.

  • All staff who work directly with children shall have within 90 days of the date of employment or 90 days from subsidy vendor approval: Current certification in first aid appropriate to the ages of children in care.

    “Staff #3, who has been employed for over 6 months, did not have a current first aid certification. Staff #9, who has been employed for over 1 year, did not have a current first aid certification.”

    Rule 8VAC20-790-600-D-2.

  • Staff who work directly with children shall annually complete the department’s health and safety update course.

    “Staff #7, staff #8, and staff #9, all employed for over 1 year, did not annually complete the health and safety update course.”

    Rule 8VAC20-790-600-F.

Mar 7, 2025: inspection6 deficiencies
  • The center is required to obtain background checks from any state in which the individual has resided in the preceding five years.

    “Staff #5, employed for over 1 month, did not have documentation of requesting a sex offender name check and a central registry check from one state. Staff #10, employed for over 9 months, did not have documentation of requesting a central registry check from one state.”

    Rule 22.1-289.035-B-4.

  • The center is required to obtain documentation of a negative tuberculosis (TB) screening at the time of employment.

    “Staff #1’s tuberculosis screening was received one day after the start of employment.”

    Rule 8VAC20-780-160-A.

  • The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition.

    “In the bike area of a preschool playground, areas of chipped and peeling paint were observed on the fence and ground level wooden valve boxes. Two rusted and protruding nails were observe on one of the valve boxes.”

    Rule 8VAC20-780-270-A.

  • Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

    “In a three year old classroom, a bottle of floor cleaner was on an unlocked shelf, out of the reach of children. In a twos/threes classroom, Clorox cleaner was in an unlocked cabinet, out of the reach of children.”

    Rule 8VAC20-780-280-B.

  • The operational responsibilities of the licensee shall include ensuring that the center’s services are maintained in compliance with the center’s own policies and procedures that are required by these standards.

    “The center did not follow their methods to prevent use of outdated medication policy. The written policy states that the center will review medication expiration dates to ensure they have not expired. An expired as-needed- medication with a current authorization was located on site. The medication had been expired for over 1 month.”

    Rule 8VAC20-780-40-E.

  • Records shall be kept for each staff person that contain the required information.

    The inspectors’ words, 109 words

    “Records shall contain the name, address, and telephone number of a person to be notified in an emergency. Staff #2, employed for over 1 year, did not have emergency contact information in their record. Records shall be kept for each staff person that includes documentation to demonstrate that the individual possesses the education, certification, and experience required by the job position, and orientation and training as required. Staff #10, employed for over 9 months, did not contain documentation of orientation, the department sponsored orientation, (preservice) and the training required for program leaders. Administration stated that the trainings had been completed but not documented and were missing from the record.”

    Rule 8VAC20-780-70.

Jul 17, 2024: inspection2 deficiencies
  • Based on a review of 10 staff records and interview, the center did not ensure to request within 30 days of employment, an out of state child abuse and neglect search for one staff that resided outside of Virginia within the preceding five years as required.

    “Evidence: 1. The record of staff #8 (date of employment: 3/6/2024) contained a sworn statement that indicated that the staff had resided outside of Virginia within the preceding 5 years. The record did not contain a request for the out of state child abuse and neglect search. 2. Administration acknowledged that the check had not been requested.”

    Rule 22.1-289.035-B-4.

  • Based on observation and interview, the center did not ensure that hazardous substances such as cleaning materials, were kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: 1. A bottle of Clorox disinfectant was observed in an unlocked cabinet in a twos/threes room. 2. Administration acknowledged that the hazardous substance was not locked.”

    Rule 8VAC20-780-280-B.

Jul 17, 2024: complaint inspection2 deficiencies
  • Based on a review of documentation and interview, the center did not ensure that behavioral guidance was constructive in nature, age and stage appropriate, and intended to redirect children to appropriate behavior and resolve conflicts.

    “Evidence: 1. In interview, staff reported that on 7/12/2024, two children were told they were not getting a cupcake at a class birthday party due to reported behavioral issues. One child reportedly left for the day before the cupcakes were served and the other child was present when the cupcakes were served and was denied one. 2. Administration acknowledged that the actions taken by the staff were not constructive in nature or intended to redirect the children.”

    Rule 8VAC20-780-400-B. From a complaint.

  • Based on a review of documentation and interviews, the center did not ensure that the action of withholding food was forbidden.

    “Evidence: 1. On July 12, 2024, staff reported that there was a classroom birthday party for a child. They stated that during the classroom celebration, cupcakes that were provided by a parent were served to the class. Child #1 was denied a cupcake. 2. Administration acknowledged that food was withheld from child #1.”

    Rule 8VAC20-780-410-5. From a complaint.

Apr 15, 2024: inspection3 deficiencies
  • Based on a review of 10 child records and interview, the center did not ensure that if a child had a physical examination prior to attendance, it was within the required time period.

    “Evidence: 1. The record of child #10 (date of attendance: 2/23/24/ age 4) contained a physical dated 2/25/2022. Physicals are required to be within 12 months prior to attendance for children two years of age through five years of age. 2. Administration acknowledged that the physical record was over 12 months old.”

    Rule 8VAC20-780-140-B.

  • Based on a review of documentation and interview, the center did not ensure to obtain written authorization for one diaper cream as required.

    “Evidence: 1. Diaper cream authorizations were reviewed in the infant classroom. Staff stated they did not have an authorization for one child’s diaper cream. They acknowledged that the cream had been applied to the child. 2. Administration acknowledged that the authorization was missing.”

    Rule 8VAC20-780-520-C.

  • Based on a review of injury reports and interview, the center did not ensure to maintain a record of children’s minor injuries that contained the required information.

    “Evidence: 1. Nine injury reports were reviewed. Six of the nine reports were missing the time when parents were notified of the minor injury. 2. Administration acknowledged that the reports were incomplete.”

    Rule 8VAC20-780-550-P.

All 16 visits on record
Visits on record
DateVisitWhat the record says
Oct 16, 2026Inspection2 violations cited
Aug 10, 2026Subsidy health and safety inspection3 violations cited
Jul 2, 2026Inspection2 violations cited
May 22, 2026Complaint inspectionNo violations cited
Mar 3, 2026Subsidy health and safety inspection6 violations cited
Mar 3, 2026Complaint inspectionNo violations cited
Sep 2, 2025Inspection9 violations cited
Sep 2, 2025Subsidy health and safety inspection2 violations cited
Mar 7, 2025Inspection6 violations cited
Mar 7, 2025Subsidy health and safety inspection3 violations cited
Jul 17, 2024Complaint inspection2 violations cited
Jul 17, 2024Subsidy health and safety inspectionNo violations cited
Jul 17, 2024Inspection2 violations cited
Jun 11, 2024Complaint inspectionNo violations cited
Apr 15, 2024Inspection3 violations cited
Feb 15, 2024InspectionNo violations cited

Is it licensed?

  • Child Day Center: Provisional license, expires Feb 22, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 255 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 4 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 40.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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