Hearth Record

Child Development Center at Wyndham

A child day center in Glen Allen, Virginia 23059

11601 Nuckols Road, Glen Allen, Virginia 23059. (804) 360-8400.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 20 deficiencies in 7 months of the last 36. Last cited May 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 inspections on record, the latest on May 11, 2026.

20 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

20 deficiencies in 7 months of the last 36. Last cited May 2026. The last 3 years, to Nov 5, 2026.

20 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

May 11, 2026: inspection3 deficiencies
  • Staff are to complete the VDOE sponsored online orientation course within 90 days of hire.

    “The record of Staff #1, employed for approximately 11 months did not contain a completed VDOE sponsored online orientation course certificate. Administration were unable to verify if Staff #1 had completed the course.”

    Rule 8VAC20-780-240-A.

  • When staff are supervising children, they shall always ensure their care, protection, and guidance.

    “On 4/30/2026, Staff #1 struck Child #1, age 5 years, on the cheek. Witnesses stated that the child sustained a small red mark as a result of the incident.”

    Rule 8VAC20-780-340-A.

  • The following acts are forbidden: physical punishment, striking a child, roughly handling or shaking a child, restricting movement through binding or tying, forcing a child to assume an uncomfortable position, or exercise as punishment.

    “On 4/30/2026 at approximately 5:30 pm, Staff #1 struck Child #1 (age 5 years) on the left cheek while the child was seated at a table in the classroom.”

    Rule 8VAC20-780-410-1.

Mar 5, 2026: inspection3 deficiencies
  • The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center.

    “The immunization record for Child #7 was received one day after the start of attendance.”

    Rule 8VAC20-780-130-A.

  • Over-the-counter skin products shall not be kept or used beyond the expiration date of the product.

    “In the infant classroom, Child #11 had a diaper cream that expired over one year ago. In the two year old classroom, Child #12 had a diaper cream that expired over two months ago, Child #13 had a diaper cream that expired over 5 months ago, and Child #14 had a diaper cream that expired one week ago.”

    Rule 8VAC20-780-520-A.

  • A record shall be kept for each staff member that contains the required information.

    “Documentation of a current repeat tuberculosis screening was missing from the record of Staff #9. Administration acknowledged that the screening was completed but misplaced.”

    Rule 8VAC20-780-70.

Dec 3, 2025: complaint inspection2 deficiencies
  • Complaint related

    The inspectors’ words, 144 words

    “The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with these standards, the center’s own policies and procedures that are required by these standards, and the terms of the current license issued by the department. The center’s discipline policy states that employees are required to use positive forms of behavioral modification and discipline to stop unwanted behaviors and encourage desired behaviors. Employees are to be direct with children, proving clear descriptions of unwanted behaviors and then explain and model appropriate and desired behaviors. On or around 10/15/2025, Staff #1 did not follow the center’s policy when they removed Child #1’s shirt in response to the child’s continued undesired behavior of lifting the garment up and down. Administration acknowledged that the actions were inappropriate and not in line with their policies, procedures, and training.”

    Rule 8VAC20-780-40-E. From a complaint.

  • Complaint related

    The inspectors’ words, 103 words

    “Behavioral guidance shall be constructive in nature, age and stage appropriate, and shall be intended to redirect children to appropriate behavior and resolve conflicts. On or around October 15, 2025, Child #1 (age 2) was sitting at a table while pulling their shirt up and down. Staff #1 asked the child to wear the shirt correctly or it would be taken. When the child continued the behavior, Staff #1 removed their shirt for a period of less than 5 seconds. Staff #1 asked Child #1 if they were going to wear it the right way before helping their child back into their shirt.”

    Rule 8VAC20-780-400-B. From a complaint.

Oct 6, 2025: inspection4 deficiencies
  • Hazardous substances must be in a locked place that prevents access by children.

    “In three classrooms, bottles of sanitizing solution were observed in unlocked cabinets, out of reach of children.”

    Rule 8VAC20-780-280-B.

  • The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The list must be dated and kept confidential.

    “The lists in each classroom were not dated.”

    Rule 8VAC20-780-40-M.

  • When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medications that are not picked up by the parent within 14 days will be disposed of by the center by either dissolving the medication down the sink or flushing it down the toilet.

    “The medication authorization for child #1 expired over two months ago and the medication was kept on site.”

    Rule 8VAC20-780-510-P.

  • Staff records must contain documentation of a tuberculosis screening that was completed prior to employment.

    “Staff #3, employed for over one month, completed a TB screening. The center did not have documentation of the screening in the staff member’s record.”

    Rule 8VAC20-780-70.

Apr 17, 2025: inspection3 deficiencies
  • Repeat violation

    “The center must request a search of the central registry prior to the employee’s first day of employment. Staff #8’s central registry was requested over 2 weeks after the start of employment.”

    Rule 22.1-289.035-B-3.

  • Repeat violation

    “A tuberculosis (TB) screening is required every two years from the last screening. Staff #5’s updated screening was 13 days overdue.”

    Rule 8VAC20-780-160-C.

  • Staff are to complete the VDOE sponsored online orientation course within 90 days of hire.

    “Staff #8 completed the course over one month late.”

    Rule 8VAC20-780-240-A.

Sep 26, 2024: inspection3 deficiencies
  • The center is required to obtain a completed sworn statement prior to the employee’s first day of employment.

    “The record of staff #4, who had been employed for approximately 53 days, did not contain a current sworn statement.”

    Rule 22.1-289.035-B-1.

  • The center must request a search of the central registry prior to the employee’s first day of employment.

    “The record of staff #4, who had been employed for approximately 53 days, did not have a central registry search requested.”

    Rule 22.1-289.035-B-3.

  • A tuberculosis (TB) screening is required every two years from the last screening.

    “Staff #8, staff #9, and staff #10’s required updated screenings were due approximately one month ago. The updated screenings have not yet been completed.”

    Rule 8VAC20-780-160-C.

Jan 11, 2024: inspection2 deficiencies
  • Based on observation, the center did not ensure all areas of the center, inside and outside, were maintained in a clean, safe, and operable condition.

    “Evidence: A light switch cover in the bathroom in the Avenues, was cracked and missing a corner piece leaving a sharp edge and exposure to the interior of the light switch.”

    Rule 8VAC20-780-270-A.

  • Based on observation, the center did not ensure when a child was placed in an infant seat, the protective belt was fastened securely.

    “Evidence: On January 11, 2023, the licensing agents observed one infant sitting in infant seats at the feeding table. The infant did not have the protective belt fastened. Staff sitting at the feeding table with the infant acknowledged the belt was not fastened.”

    Rule 8VAC20-780-570-A.

Jun 27, 2023: inspection2 deficiencies
  • Based on a review of thirteen staff records and interview, the center did not ensure two staff member completed a national fingerprint check prior to the first day of employment and within the required time frame.

    “Evidence: 1. The national fingerprint check for Staff #10, employed 07/05/2022, was dated 07/12/202 exceeding the date of employment. 2. The national fingerprint check for staff #12, employed 06/14/2023, was dated 02/27/2023, exceeding 90 days prior to employment. 3. National fingerprint background checks are required to be obtained prior to employment and cannot precede the employment date by more than 90 days.”

    Rule 22.1-289.035-A.

  • Based on review of thirteen staff records and interview, the center did not obtain the results of the central registry background report within 30 days of employment.

    “Evidence: 1. The record of staff #1, employed 04/10/2023, did not contained the results of a central registry report exceeding 30 days from employment. The director stated a follow-up to the status of the central registry was conducted however the original request was made on 05/03/2023 exceeding seven days from employment. 2. The record of staff #10, employed 07/05/2022, contained a central registry check dated 09/27/2022 exceeding 30 days from the date of employment.”

    Rule 8VAC20-770-60-C-2.

Jan 4, 2023: inspection2 deficiencies
  • Based on review of seven staff records and interview, the center did not obtain the results of the central registry background report within 30 days of employment.

    “Evidence: The record of staff #1, employed 08/30/2022, contained the results of a central registry background report dated 11/08/2022 exceeding 30 days from employment. Documentation showed the request for the central registry had been made on 09/06/2022. The director stated she did not have documentation of a follow up as to the status of the request after 30 days from employment when the results had not been received.”

    Rule 8VAC20-770-60-C-2.

  • Based on review of seven staff records, the center did not obtain all required documentation for one staff record.

    “Evidence: The record of staff #3, employed 08/31/2022, did not contain documentation of a second reference as to the character and reputation that was checked before employment. Two or more references are required to be check before employment.”

    Rule 8VAC20-780-70.

Mar 10, 2022: inspection1 deficiency
  • Based on interview, the center was not equipped with at least one carbon monoxide detector in each building that was built before 2015.

    “Evidence: The director stated that a carbon monoxide detector had not yet been purchased and installed in either of the two buildings.”

    Rule 22.1-289.058.

All 12 visits on record
Visits on record
DateVisitWhat the record says
May 11, 2026Inspection3 violations cited
Mar 5, 2026Inspection3 violations cited
Dec 3, 2025Complaint inspection2 violations cited
Oct 6, 2025Inspection4 violations cited
Apr 17, 2025Inspection3 violations cited
Sep 26, 2024Inspection3 violations cited
Mar 20, 2024InspectionNo violations cited
Jan 11, 2024Inspection2 violations cited
Jun 27, 2023Inspection2 violations cited
Jan 4, 2023Inspection2 violations cited
Mar 10, 2022Inspection1 violation cited
Nov 24, 2021InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Mar 24, 2028.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 447 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
Dec 9, 2025ComplaintAllegation: Structured Program. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 20.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 232 in Henrico County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Child Development Center at Wyndham This child care provider20
Mount Vernon Baptist Church14
Young Mens Christian Association of Greater Richmond-Shady Grove22
Shady Grove United Methodist Church5
Christ Church Episcopal2
LeafSpring School at Wyndham3
The Village at LeafSpring School at Wyndham3
The Learning Experience26
Tiffany Harris12
Lori Johnson13
Cary Frye2
Building Blockz, LLC22

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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