Hearth Record

Sophronia Twyman

A family day home in Richmond, Virginia 23237

3700 Gleaming Drive, Richmond, Virginia 23237. (804) 888-1558.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 14 deficiencies in 5 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 inspections on record, the latest on Aug 4, 2026.

14 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

14 deficiencies in 5 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 2, 2026.

14 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Aug 4, 2026: inspection2 deficiencies
  • Poisonous materials shall be stored in an area inaccessible to children.

    “A can of Febreze Air Mist spray was stored on the counter near the sink that is accessible to children.”

    Rule 8VAC20-800-280.

  • (Repeat violation) Annually, the provider shall review with the parent the emergency contact information required in 8VAC20-800-60 B 2 to ensure the information is correct and obtain the parent’s signed acknowledgment of the review.

    “The record of Child #2 did not contain documentation of the parent’s signed annual review which was seven months overdue. The record of Child #3 did not contain documentation of the parent’s signed annual review which was one month overdue.”

    Rule 8VAC20-800-780-B.

Mar 9, 2026: inspection4 deficiencies
  • Children’s immunization records are to contain the dates immunizations were received and shall be signed by a licensed physician, the designee, or an official of a local health department. All required information.

    “The updated immunization record for Child #2 was not dated or signed by the physician’s signature. Child #2 has been in care for one year and three months.”

    Rule 8VAC20-800-110-B.

  • (Repeat Violation) A tuberculosis (TB) screening is required every two years from the last screening.

    “An updated TB screening for household member #1 was not completed and was overdue by 12 months.”

    Rule 8VAC20-800-180-A.

  • Caregivers shall ensure that children’s hands are washed with liquid soap and warm running water before eating.

    “Children’s hands were not washed with liquid soap and warm running water before eating lunch.”

    Rule 8VAC20-800-680-B.

  • (Repeat Violation) The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care.

    “The emergency evacuation procedures for the month of February 2026 were not completed. Caregiver #1 confirmed that the December emergency evacuation drill was not completed.”

    Rule 8VAC20-800-830-A.

Sep 9, 2025: inspection4 deficiencies
  • A tuberculosis (TB) screening is required every two years from the last screening.

    “An updated TB screening for Household member #1 was not completed and was overdue by five months.”

    Rule 8VAC20-800-180-A.

  • Children’s records are required to contain the required information.

    “The records for Child #1 and Child #2 were missing the policy number of the children’s medical insurance. The children were not present during the inspection. Child #1 has been in care for two weeks and child #2 has been in care for four months. The record for child #2 was missing a second emergency contact.”

    Rule 8VAC20-800-60-B.

  • Annually, the provider shall review with the parent the emergency contact information required in each child’s record to ensure the information is correct and shall obtain the parents signed acknowledgment of the review.

    “Records for Child #3 and Child #5 did not have the parent’s signature for annual review of the emergency contact information. Child #3 and Child #5 had been in care for over a year without any annual review.”

    Rule 8VAC20-800-780-B.

  • The emergency evacuation procedures shall be practiced monthly.

    “There was no documentation of practiced emergency evacuation drill procedures for August 2025.”

    Rule 8VAC20-800-830-A.

Apr 30, 2025: inspection3 deficiencies
  • The provider is required to obtain a complete sworn statement prior to the employee’s first day of employment.

    “The sworn statement for caregiver #2, who is currently working, was not completed.”

    Rule 22.1-289.035-B-1.

  • The program is required to submit to VDH and implement a plan to test potable water for lead.

    “The program did not have evidence of a testing plan submitted to VDH.”

    Rule 22.1-289.057-A.

  • A tuberculosis (TB) screening is required every two years from the last screening.

    “An updated TB screening for Caregiver #1 was not completed and was overdue by four months.”

    Rule 8VAC20-800-180-A.

Aug 8, 2024: inspection1 deficiency
  • Based on record review and interview, the provider did not ensure that emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care.

    “Evidence: 1. There was no documentation of an emergency evacuation drill practiced for July 2024. The last documented emergency evacuation drill was dated for 6/13/2024. 2. The provider was aware that an emergency evacuation drill was not conducted for July 2024.”

    Rule 8VAC20-800-830-A.

Mar 15, 2023: inspection2 deficiencies
  • 8VAC20-800-290

    “Based on observation, the provider did not ensure sharp kitchen utensils and other sharp objects shall be inaccessible to children unless being used by the caregiver or with children under close supervision. Evidence: 1. The provider’s sharp kitchen utensils were not inaccessible to children. The utensils were kept in an unlocked drawer within a child’s reach.”

    Rule 8VAC20-800-290.

  • 8VAC20-800-760-A-1

    “Based on observation and interview, the provider did not ensure that the required first aid kits contained the required items. Evidence: 1. The first aid kit did not contain one of the two triangle bandages.”

    Rule 8VAC20-800-760-A-1.

All 9 visits on record
Visits on record
DateVisitWhat the record says
Aug 4, 2026Inspection2 violations cited
Mar 9, 2026Inspection4 violations cited
Sep 9, 2025Inspection4 violations cited
Apr 30, 2025Inspection3 violations cited
Aug 8, 2024Inspection1 violation cited
Mar 26, 2024InspectionNo violations cited
Sep 21, 2023InspectionNo violations cited
May 11, 2023InspectionNo violations cited
Mar 15, 2023Inspection2 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Sep 30, 2028.
  • Ages: 5 months - 7 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 165 child care providers in Chesterfield County, the middle value for violations cited in the last three years was 9; this one had 14.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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