Dawn Lauro
A family day home in Roanoke, Virginia 24012
1007 Hershberger Road NW, Roanoke, Virginia 24012. (540) 238-1587.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 19 deficiencies in the last three years
- Aug 242026 the latest visit on record
- 12 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
16 inspections on record, the latest on Aug 24, 2026.
19 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
When those deficiencies happened
19 deficiencies in 3 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
Aug 24, 2026: inspection1 deficiency
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The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care.
“There were no monthly drills recorded since May of 2026.”
Jul 15, 2024: inspection1 deficiency
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Based on inspection, the Licensee failed to keep areas and furnishings of the family day home, inside and outside maintained in a clean, safe, and operable condition.
“EVIDENCE: In the back yard play area Licensing Inspector observed: various tripping hazards (tree stump in the middle of the play area, a 30-40 foot water hose scattered throughout the yard, multiple metal poles laying in the yard in various locations); trash scattered throughout the yard; fallen tree branches; broken play unit (unassembled) and trampoline equipment pieces unassembled equipment..”
Apr 17, 2024: complaint inspection17 deficiencies
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22.1-289.035-B-2
“Providers must ensure that no person shall supervise children prior to the facility obtaining a completed fingerprint background check. Caregiver 2 did not have a completed fingerprint background check. Caregiver 2 provided care to the children beginning March 18, 2024.”
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8VAC20-770-40-D-5
“Household members 14 years of age and older must obtain the results of a central registry search by the end of the 30th day of residence. Household Member 1 did not have central registry results during the inspection of 4/17/2024. Household Member 1 moved in on March 2, 2024.”
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8VAC20-770-60-B
“A caregiver must not supervise children until the provider has the caregiver’s completed sworn statement or affirmation. Caregiver 2 did not have a completed sworn statement available for review. Caregiver 2 provided care to the children beginning March 18, 2024.”
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8VAC20-770-60-C-2
“Providers must obtain the results of a central registry search for a caregiver within 30 days of service. Caregiver 2 provided care to the children beginning March 18, 2024. There were no central registry search results during the 4/29/2024 inspection.”
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Systemic violation
“The provider shall obtain documentation of a physical examination prior to a child’s attendance or within 30 days after the first day of attendance. There were no physical exam records available for 5 children who were provided care in March 2024.”
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Systemic violation
“Providers must maintain a record for each caregiver. Caregiver 2 provided care to the children on multiple days in March 2024 and April 2024. There was no record for Caregiver 2.”
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8VAC20-800-170-A
“Providers must obtain a current tuberculosis screening from a caregiver at the time of hire or service. Caregiver 2 provided care to the children on multiple days in March 2024 and April 2024. There was no tuberculosis screening for Caregiver 2.”
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8VAC20-800-200-A
“The provider must orient assistants by the end of their first week of assuming job responsibilities. Caregiver 2 provided care to the children on multiple days in March 2024 and April 2024. There was no documentation that Caregiver 2 completed orientation.”
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8VAC20-800-280
“Poisonous materials shall be stored in an area inaccessible to children. On 4/17/2024, cleaning chemicals were on the staircase and the ledge at the staircase that children use to enter the home.”
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Complaint related systemic violation
“Providers shall ensure the total number of children receiving care at any one time does not exceed the maximum licensed capacity of the home. The provider is licensed for 5 children. On 18 days in March 2024 and 5 days in April 2024, the provider exceeded capacity by as many as 7 children.”
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Systemic violation
“Providers must keep a written record of children in attendance each day. There were no attendance records available for review on 4/17/2024. On 4/18/2024, the provider did not have attendance records for April 8 ? 13, 2024. Provider stated they were not completed that week.”
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Systemic violation
“Records and reports on children shall be maintained and made accessible to the department’s representative for two years from the date of termination of services for a child. There were no records available for two children who previously had records viewed on 7/10/2023. The provider stated they no longer receive care and records no longer exist.”
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Systemic violation
“The provider must maintain an up-to-date record for each enrolled child. There were no children’s records available for 5 children who were provided care in March and April 2024.”
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Systemic violation
“A child’s record must contain all information required by the standards. The record for Child 5 did not show the child’s full name. The record for Child 9 did not show the first date of attendance.”
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Systemic violation
“The provider shall obtain the parent’s written acknowledgement of the receipt of the information regarding family day home operations and administration. There were no parent acknowledgements available for 5 children who were provided care in March and April 2024.”
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Systemic violation
“Within seven business days of the child’s first day of attendance, the provider shall obtain from the parent verification of the identity and age of the child and name and location of previous day care programs. There were no records available for 5 children who were provided care in March and April 2024.”
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Systemic violation
“Before a child may attend, the provider shall obtain documentation that the child has been adequately immunized. There were no immunization records available for 5 children who were provided care in March and April 2024.”
Jul 10, 2023: inspection2 deficiencies
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Based on child record review, the provider failed to have a completed physical exam form in a child’s record.
“EVIDENCE: The record for child 3, who began attendance 3/23/2023, did not have documentation to show a physical exam had been completed before the first date of attendance. The record had no physical exam documentation.”
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Based on child record review, the provider failed to have some required information in a child’s record.
“EVIDENCE: The record for Child 1 did not show who was allowed to pick up the child.”
Jan 31, 2023: inspection2 deficiencies
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Based on observation and interview, the provider failed to have one part of the house in a safe condition.
“EVIDENCE: One of the cellar windows was broken with jagged glass and it would be accessible to a child in the backyard. The provider stated she contacted the landlord about it.”
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Based on observation and interview, the provider failed to have an operable landline telephone.
“EVIDENCE: The house had no landline phone during the inspection. The provider stated the old phone broke and a new phone is on order.”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 24, 2026 | Inspection | 1 violation cited |
| Jan 6, 2026 | Subsidy health and safety inspection | No violations cited |
| Sep 18, 2025 | Subsidy health and safety inspection | No violations cited |
| Sep 18, 2025 | Inspection | No violations cited |
| Jan 14, 2025 | Subsidy health and safety inspection | No violations cited |
| Jan 14, 2025 | Inspection | No violations cited |
| Jul 15, 2024 | Inspection | 1 violation cited |
| Jun 7, 2024 | Inspection | No violations cited |
| Apr 17, 2024 | Complaint inspection | 17 violations cited |
| Feb 2, 2024 | Subsidy health and safety inspection | No violations cited |
| Jan 29, 2024 | Inspection | No violations cited |
| Jul 10, 2023 | Subsidy health and safety inspection | No violations cited |
| Jul 10, 2023 | Inspection | 2 violations cited |
| Apr 6, 2023 | Subsidy health and safety inspection | No violations cited |
| Apr 6, 2023 | Inspection | No violations cited |
| Jan 31, 2023 | Inspection | 2 violations cited |
Is it licensed?
- Family Day Home: One Year license, expires Jan 7, 2027.
- A current subsidy provider.
- Ages: 1 month - 12 years 11 months.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.
Has Virginia acted against it?
- 1 complaint inspection on record.
- 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 2, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| May 14, 2024 | Complaint | Allegation: Terms of License. Virginia’s finding: Reported/Valid. |
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 71 child care providers in the City of Roanoke, the middle value for violations cited in the last three years was 5; this one had 19.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Parkway Wesleyan Church | 1 |
| Jacqueline Joyce | 3 |
| Creative Kids | 25 |
| HoneyTree Learning LLC - Belle | 24 |
| Young Men’s Christian Assoc of Virginia’s Blue Ridge - Monterey | 14 |
| Dawn Lauro This child care provider | 19 |
| New Generation Church | 0 |
| Jo Ann Hall | 0 |
| Smith Mountain Lake Christian Academy | Not given |
| EnCompassed Early Learning Center | Not given |
| Ashley Burnopp | 2 |
| Honeytree Early Learning Center- 460 | 35 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.