Hearth Record

Dawn Lauro

A family day home in Roanoke, Virginia 24012

1007 Hershberger Road NW, Roanoke, Virginia 24012. (540) 238-1587.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 19 deficiencies in 3 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

16 inspections on record, the latest on Aug 24, 2026.

19 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

19 deficiencies in 3 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 2, 2026.

19 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Aug 24, 2026: inspection1 deficiency
  • The emergency evacuation procedures shall be practiced monthly with all caregivers and children in care during all shifts that children are in care.

    “There were no monthly drills recorded since May of 2026.”

    Rule 8VAC20-800-830-A.

Jul 15, 2024: inspection1 deficiency
  • Based on inspection, the Licensee failed to keep areas and furnishings of the family day home, inside and outside maintained in a clean, safe, and operable condition.

    “EVIDENCE: In the back yard play area Licensing Inspector observed: various tripping hazards (tree stump in the middle of the play area, a 30-40 foot water hose scattered throughout the yard, multiple metal poles laying in the yard in various locations); trash scattered throughout the yard; fallen tree branches; broken play unit (unassembled) and trampoline equipment pieces unassembled equipment..”

    Rule 8VAC20-800-240-A.

Apr 17, 2024: complaint inspection17 deficiencies
  • 22.1-289.035-B-2

    “Providers must ensure that no person shall supervise children prior to the facility obtaining a completed fingerprint background check. Caregiver 2 did not have a completed fingerprint background check. Caregiver 2 provided care to the children beginning March 18, 2024.”

    Rule 22.1-289.035-B-2. From a complaint.

  • 8VAC20-770-40-D-5

    “Household members 14 years of age and older must obtain the results of a central registry search by the end of the 30th day of residence. Household Member 1 did not have central registry results during the inspection of 4/17/2024. Household Member 1 moved in on March 2, 2024.”

    Rule 8VAC20-770-40-D-5. From a complaint.

  • 8VAC20-770-60-B

    “A caregiver must not supervise children until the provider has the caregiver’s completed sworn statement or affirmation. Caregiver 2 did not have a completed sworn statement available for review. Caregiver 2 provided care to the children beginning March 18, 2024.”

    Rule 8VAC20-770-60-B. From a complaint.

  • 8VAC20-770-60-C-2

    “Providers must obtain the results of a central registry search for a caregiver within 30 days of service. Caregiver 2 provided care to the children beginning March 18, 2024. There were no central registry search results during the 4/29/2024 inspection.”

    Rule 8VAC20-770-60-C-2. From a complaint.

  • Systemic violation

    “The provider shall obtain documentation of a physical examination prior to a child’s attendance or within 30 days after the first day of attendance. There were no physical exam records available for 5 children who were provided care in March 2024.”

    Rule 8VAC20-800-100-A. From a complaint.

  • Systemic violation

    “Providers must maintain a record for each caregiver. Caregiver 2 provided care to the children on multiple days in March 2024 and April 2024. There was no record for Caregiver 2.”

    Rule 8VAC20-800-120-A. From a complaint.

  • 8VAC20-800-170-A

    “Providers must obtain a current tuberculosis screening from a caregiver at the time of hire or service. Caregiver 2 provided care to the children on multiple days in March 2024 and April 2024. There was no tuberculosis screening for Caregiver 2.”

    Rule 8VAC20-800-170-A. From a complaint.

  • 8VAC20-800-200-A

    “The provider must orient assistants by the end of their first week of assuming job responsibilities. Caregiver 2 provided care to the children on multiple days in March 2024 and April 2024. There was no documentation that Caregiver 2 completed orientation.”

    Rule 8VAC20-800-200-A. From a complaint.

  • 8VAC20-800-280

    “Poisonous materials shall be stored in an area inaccessible to children. On 4/17/2024, cleaning chemicals were on the staircase and the ledge at the staircase that children use to enter the home.”

    Rule 8VAC20-800-280. From a complaint.

  • Complaint related systemic violation

    “Providers shall ensure the total number of children receiving care at any one time does not exceed the maximum licensed capacity of the home. The provider is licensed for 5 children. On 18 days in March 2024 and 5 days in April 2024, the provider exceeded capacity by as many as 7 children.”

    Rule 8VAC20-800-40-A. From a complaint.

  • Systemic violation

    “Providers must keep a written record of children in attendance each day. There were no attendance records available for review on 4/17/2024. On 4/18/2024, the provider did not have attendance records for April 8 ? 13, 2024. Provider stated they were not completed that week.”

    Rule 8VAC20-800-50-A. From a complaint.

  • Systemic violation

    “Records and reports on children shall be maintained and made accessible to the department’s representative for two years from the date of termination of services for a child. There were no records available for two children who previously had records viewed on 7/10/2023. The provider stated they no longer receive care and records no longer exist.”

    Rule 8VAC20-800-50-E. From a complaint.

  • Systemic violation

    “The provider must maintain an up-to-date record for each enrolled child. There were no children’s records available for 5 children who were provided care in March and April 2024.”

    Rule 8VAC20-800-60-A. From a complaint.

  • Systemic violation

    “A child’s record must contain all information required by the standards. The record for Child 5 did not show the child’s full name. The record for Child 9 did not show the first date of attendance.”

    Rule 8VAC20-800-60-B. From a complaint.

  • Systemic violation

    “The provider shall obtain the parent’s written acknowledgement of the receipt of the information regarding family day home operations and administration. There were no parent acknowledgements available for 5 children who were provided care in March and April 2024.”

    Rule 8VAC20-800-70-B. From a complaint.

  • Systemic violation

    “Within seven business days of the child’s first day of attendance, the provider shall obtain from the parent verification of the identity and age of the child and name and location of previous day care programs. There were no records available for 5 children who were provided care in March and April 2024.”

    Rule 8VAC20-800-80-A. From a complaint.

  • Systemic violation

    “Before a child may attend, the provider shall obtain documentation that the child has been adequately immunized. There were no immunization records available for 5 children who were provided care in March and April 2024.”

    Rule 8VAC20-800-90-A. From a complaint.

Jul 10, 2023: inspection2 deficiencies
  • Based on child record review, the provider failed to have a completed physical exam form in a child’s record.

    “EVIDENCE: The record for child 3, who began attendance 3/23/2023, did not have documentation to show a physical exam had been completed before the first date of attendance. The record had no physical exam documentation.”

    Rule 8VAC20-800-100-A.

  • Based on child record review, the provider failed to have some required information in a child’s record.

    “EVIDENCE: The record for Child 1 did not show who was allowed to pick up the child.”

    Rule 8VAC20-800-60-B.

Jan 31, 2023: inspection2 deficiencies
  • Based on observation and interview, the provider failed to have one part of the house in a safe condition.

    “EVIDENCE: One of the cellar windows was broken with jagged glass and it would be accessible to a child in the backyard. The provider stated she contacted the landlord about it.”

    Rule 8VAC20-800-240-A.

  • Based on observation and interview, the provider failed to have an operable landline telephone.

    “EVIDENCE: The house had no landline phone during the inspection. The provider stated the old phone broke and a new phone is on order.”

    Rule 8VAC20-800-330-A.

All 16 visits on record
Visits on record
DateVisitWhat the record says
Aug 24, 2026Inspection1 violation cited
Jan 6, 2026Subsidy health and safety inspectionNo violations cited
Sep 18, 2025Subsidy health and safety inspectionNo violations cited
Sep 18, 2025InspectionNo violations cited
Jan 14, 2025Subsidy health and safety inspectionNo violations cited
Jan 14, 2025InspectionNo violations cited
Jul 15, 2024Inspection1 violation cited
Jun 7, 2024InspectionNo violations cited
Apr 17, 2024Complaint inspection17 violations cited
Feb 2, 2024Subsidy health and safety inspectionNo violations cited
Jan 29, 2024InspectionNo violations cited
Jul 10, 2023Subsidy health and safety inspectionNo violations cited
Jul 10, 2023Inspection2 violations cited
Apr 6, 2023Subsidy health and safety inspectionNo violations cited
Apr 6, 2023InspectionNo violations cited
Jan 31, 2023Inspection2 violations cited

Is it licensed?

  • Family Day Home: One Year license, expires Jan 7, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
May 14, 2024ComplaintAllegation: Terms of License. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 71 child care providers in the City of Roanoke, the middle value for violations cited in the last three years was 5; this one had 19.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.