Hearth Record

Creative Kids

A child day center in Roanoke, Virginia 24012

1631 Blue Hills Drive NE, Roanoke, Virginia 24012. (540) 344-0370.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 25 deficiencies in 6 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

22 inspections on record, the latest on Sep 28, 2026.

25 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

25 deficiencies in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.

25 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Sep 28, 2026: subsidy health and safety inspection4 deficiencies
  • Hazardous substances, such as cleaning materials, shall be kept in a locked place using a safe locking method that prevents access by children.

    “The disinfectant wipes in Classroom 1 were accessible to the children and did not have a safe locking method.”

    Rule 8VAC20-780-280-B.

  • At least one staff in each classroom or area where children are present shall have current certification in CPR and First Aid.

    “Staff 2 and Staff 3 (both working in Classroom 6) did not have current certification in CPR or First Aid.”

    Rule 8VAC20-780-530-A.

  • All staff who work directly with children shall have within 90 days of the date of employment current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care.

    “Staff 1 (employed 90 days) worked directly with children and did not have current certification in cardiopulmonary resuscitation (CPR).”

    Rule 8VAC20-790-600-D-1.

  • All staff who work directly with children shall have within 90 days of the date of employment current certification in first aid appropriate to the ages of children in care.

    “Staff 1 (employed 90 days) worked directly with children and did not have current certification in first aid.”

    Rule 8VAC20-790-600-D-2.

Apr 22, 2026: subsidy health and safety inspection2 deficiencies
  • The center must obtain results of a central registry search prior to the employee’s first day of employment.

    “Staff #5, who has been employed since October, 2025, did not have a completed central registry search in their file.”

    Rule 22.1-289.035-B-3.

  • Hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children.

    “A cabinet located under the sink in the Preschool Classroom was found to be unlocked and contained cleaning materials.”

    Rule 8VAC20-780-280-B.

Nov 6, 2025: inspection7 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The findings from the most recent inspection, dated 2/27/2025, were not posted in a conspicuous place on the premises.”

    Rule 22.1-289.011-F.

  • 8VAC20-780-160-A

    “The center is required to obtain documentation of a negative tuberculosis (TB) screening at the time of employment and prior to coming into contact with children that is signed by a physician. Staff #1, employed for 1 month, TB screening was not signed by a physician.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-260-A

    “The center shall provide an annual fire inspection. The annual fire inspection was overdue by 3 weeks.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-270-A

    “REPEAT VIOLATION The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a safe and operable condition. Two tricycles were observed on the playground with holes in the back of the seats with sharp edges.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-330-B

    “Where playground equipment is provided, resilient surfacing shall comply with minimum safety standards. The resilient surfacing around the fall zones of both playground structures measured 1 inch.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-510-B

    “Nonprescription medication shall be given to a child only with written authorization from the parent. Medication for Child 2, age 7 months, was administered on 11/4/25 and 11/5/25 without written authorization from the parent.”

    Rule 8VAC20-780-510-B.

  • 8VAC20-780-80-A

    “For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. On 11/6/2025, there were 14 children present in the Pre K class, but only 12 were marked present on the attendance record.”

    Rule 8VAC20-780-80-A.

Feb 24, 2025: inspection2 deficiencies
  • 8VAC20-780-150-B

    “Immunization records and physical records are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization record and physical record for child #1 was not signed.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-270-A

    “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a safe and operable condition. Three tricycles were observed on the playground with holes in the back of the seats with sharp edges. Children were in the area and using the equipment.”

    Rule 8VAC20-780-270-A.

Jul 17, 2024: inspection4 deficiencies
  • 8VAC20-770-60-C-2

    “Employees must have a Central Registry check by end of the 30th day of employment. Staff #2 was hired on 6/1/2024 and did not have Central Registry check results during the inspection on 7/17/2024.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-330-B

    “Where playground equipment is provided, fall zones shall not include barriers for resilient surfacing. There was a small wooden table located approximately two feet from the triangle climbing structure and was within the fall zone during the inspection on 7/17/24.”

    Rule 8VAC20-780-330-B.

  • 8VAC20-780-440-B

    “Cribs, cots, rest mats and beds shall be identified for use by a specific child. Licensing inspector observed 11 cots not labeled in the 2-3 year old classroom during the inspection on 7/17/24.”

    Rule 8VAC20-780-440-B.

  • 8VAC20-780-500-B

    “Disposable diapers shall be disposed of in a leakproof or plastic lined storage system that is either foot-operated or used in such a way that neither the staff member’s hand nor the soiled diaper touches an exterior surface of the storage system during disposal. Licensing inspector observed a foot operated trashcan in the 16-24 month room that would not open by pressing the foot pedal. Staff confirmed diapers were disposed of in a trash can under the sink where the cabinet door had to be opened by hand.”

    Rule 8VAC20-780-500-B.

Feb 1, 2024: subsidy health and safety inspection2 deficiencies
  • Based on the review of two staff’s records, the center failed to ensure that all staff who work directly with children shall have within 90 days current certification in CPR appropriate to the ages of children in care.

    “Evidence: Staff #2 was hired on 10/23/2023 and on the day of the inspection did not have training in CPR.”

    Rule 8VAC20-790-600-D-1.

  • Based on the review of two staff’s records, the center failed to ensure that all staff who work directly with children shall have within 90 days current certification in first aid appropriate to the ages of children in care.

    “Evidence: Staff #2 was hired on 10/23/2023 and on the day of the inspection did not have training in first aid.”

    Rule 8VAC20-790-600-D-2.

Feb 1, 2024: inspection4 deficiencies
  • Based on the review of three staff records, the provider failed to ensure that staff shall complete orientation training prior to the staff member working alone with children and no later than seven days of the date of assuming job responsibilities.

    “Evidence: Staff #2 start date was 10/23/2023 and on the day of the inspection did not have staff orientation completed.”

    Rule 8VAC20-780-240-B.

  • Based on observation, the center failed to ensure that areas and equipment shall be maintained in a clean, safe and operable condition.

    “Evidence: 1. The toilet tank lid in the Toddler room bathroom was broken on the back left corner and sharp edges were exposed. No children were observed in the area but it was accessible to children. 2. The brown plastic storage box by the fence closest to the parking lot on the small playground is broken and has a metal bracket at the front and rear right corners exposed with sharp edges. No children were observed in the area but it was accessible to children.”

    Rule 8VAC20-780-270-A.

  • Based on observation and discussion with staff, the center failed to ensure that there shall be a posted daily schedule that allows for flexibility as children’s needs require.

    “Evidence: Licensing staff observed that no daily schedule was posted in the Two’s room located next to the large playground. Staff stated that ?they are not normally in that room and were not sure where the schedule was at?.”

    Rule 8VAC20-780-380-A.

  • Repeat violation

    “Based on observation, the center failed to ensure that the required nonabsorbent surface for diapering was used. Evidence: The changing pad in the Waddler’s classroom had a tear in the material approximately 2 inches long in the middle and the padding was exposed.”

    Rule 8VAC20-780-500-B.

Aug 10, 2023: inspection5 deficiencies
  • Based on the review of five children’s records, the center failed to ensure that each physical examination shall be signed by a physician, his designee, or an official of the local health department.

    “Evidence: Child 3 start date was 8/7/2023 and on the day of the inspection did not have the physical examination signed by a physician.”

    Rule 8VAC20-780-150-B.

  • Based on observation and discussion with staff, the center failed to ensure that an annual fire inspection report from the appropriate fire official was obtained.

    “Evidence: The annual fire inspection was dated 6/14/2022 and on the day of the inspection a current annual fire inspection was not documented.”

    Rule 8VAC20-780-260-A.

  • Based on observation, the center failed to ensure that hazardous substances, such as cleaning materials, were kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: The counter with the sink in the two’s classroom had a bottle of Dawn dish detergent sitting on the left side of the counter at the front edge. No children were observed in the area but it was accessible to children.”

    Rule 8VAC20-780-280-B.

  • Based on observation, the center failed to ensure that the required amount of resilient surfacing was maintained throughout the playground.

    “Evidence: Licensing staff observed approximately 4 to 6 inches of resilient surfacing around the fall zones of the 4 foot tall green triangle shaped climbing structure.”

    Rule 8VAC20-780-330-B.

  • Based on observation, the center failed to ensure that the required nonabsorbent surface for diapering was used.

    “Evidence: The changing pad in the two’s classroom had a tear in the material approximately 1/4 inch long at the right, front corner and the padding was exposed.”

    Rule 8VAC20-780-500-B.

Feb 28, 2023: inspection1 deficiency
  • Based on observation, the center failed to ensure that areas and equipment, inside and outside, shall be maintained in a clean, safe and operable condition.

    “Evidence: The wall at the back left corner of the preschool classroom near the double door closet had a hole approximately 1.5 inches in diameter near the right door of the closet and insulation in the wall was exposed. There were no children observed at the closet but the area is accessible to children.”

    Rule 8VAC20-780-270-A.

Jul 12, 2022: inspection5 deficiencies
  • 22.1-289.035-B-4

    “Based on review of five staff’s records, the center failed to ensure that an employee was not employed until the center had the person’s out of state criminal history results. Evidence: 1. Staff #3 was hired on 6/20/2022 and on the day of the inspection did not have the required out of state criminal history check completed. 2. Interview of staff #7 confirmed out of state criminal history check was not completed prior to the first day of employment.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-140-A

    “8VAC20-780-140 A A1 Based on review of five children’s records, the center failed to ensure that all physical examination records were obtained before the child’s attendance or within 30 days after attendance. Evidence: Child #5 first date of attendance was 10/18/2021 and on the day of the inspection did not have the required physical examination record.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-150-B

    “Based on review of five children’s records, the center failed to ensure that all physical examination and immunization records obtained were signed by a physician. Evidence: 1. Child #3 first date of attendance was 6/1/2021 and on the day of the inspection the physical examination that was in the child’s record was not signed by a physician. 2. Child #5 first date of attendance was 10/18/2021 and on the day of the inspection the immunization form that was in the child’s record was not signed by a physician.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-500-B

    “Based on observation and interview, the center failed to ensure that diapering surfaces shall be cleaned with soap and water and sanitized after each use. Evidence: Observed back to back diaper changes in the two year old room and there was no observation of cleaning and sanitizing the diaper pad in between changes. Staff #6 stated ?I didn’t use soap and water and bleach water?.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-500-B

    “Based on observation, the center failed to ensure that the required nonabsorbent surface for diapering was used. Evidence: The changing pad in the 2 year old room was cracked and the padding was exposed.”

    Rule 8VAC20-780-500-B.

All 22 visits on record
Visits on record
DateVisitWhat the record says
Sep 28, 2026Subsidy health and safety inspection4 violations cited
Apr 22, 2026Subsidy health and safety inspection2 violations cited
Nov 6, 2025Subsidy health and safety inspectionNo violations cited
Nov 6, 2025Inspection7 violations cited
Feb 24, 2025Subsidy health and safety inspectionNo violations cited
Feb 24, 2025Inspection2 violations cited
Jan 8, 2025Complaint inspectionNo violations cited
Jul 17, 2024Subsidy health and safety inspectionNo violations cited
Jul 17, 2024Inspection4 violations cited
Feb 26, 2024Complaint inspectionNo violations cited
Feb 14, 2024Complaint inspectionNo violations cited
Feb 1, 2024Subsidy health and safety inspection2 violations cited
Feb 1, 2024Inspection4 violations cited
Aug 10, 2023Subsidy health and safety inspectionNo violations cited
Aug 10, 2023Inspection5 violations cited
Feb 28, 2023Subsidy health and safety inspectionNo violations cited
Feb 28, 2023Inspection1 violation cited
Oct 28, 2022Complaint inspectionNo violations cited
Jul 12, 2022Subsidy health and safety inspectionNo violations cited
Jul 12, 2022Inspection5 violations cited
Feb 14, 2022InspectionNo violations cited
Oct 29, 2021Complaint inspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Mar 4, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 110 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 5 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 71 child care providers in the City of Roanoke, the middle value for violations cited in the last three years was 5; this one had 25.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

11 of the 71 in the City of Roanoke, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Parkway Wesleyan Church1
Jacqueline Joyce3
Creative Kids This child care provider25
HoneyTree Learning LLC - Belle24
Young Men’s Christian Assoc of Virginia’s Blue Ridge - Monterey14
Dawn Lauro19
New Generation Church0
Jo Ann Hall0
Smith Mountain Lake Christian AcademyNot given
EnCompassed Early Learning CenterNot given
Ashley Burnopp2
Honeytree Early Learning Center- 46035

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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