Norma Francis

22.1-289.057-A

“Repeat Violation: The program is required to submit and implement a plan to test potable water for lead to the Virginia Department of Health (VDH). On 09/24/2026, the caregiver stated the potable water testing for lead had not been completed.”

Rule 22.1-289.057-A.

8VAC20-800-60-B

“Children’s records are required to contain name, address and telephone number of two designated persons to contact in case of an emergency if the parent cannot be reached. The record of Child #2 did not contain name, address and telephone number of two designated persons. The child was present during the inspection and had been in care for two months.”

Rule 8VAC20-800-60-B.

8VAC20-800-830-C

“Repeat Violation: Records of emergency evacuation and shelter-in-place drills shall be maintained for one year. During the inspection, the caregiver stated emergency drills had been completed but not documented.”

Rule 8VAC20-800-830-C.

8VAC20-800-90-C

“Documentation of additional immunizations is required once every six months for children under the age of two years. ‘Child #2, 22 months old, last documented immunization was over 12 months ago.”

Rule 8VAC20-800-90-C.

22.1-289.057-A

“The program is required to submit and implement a plan to test potable water for lead to the Virginia Department of Health (VDH). On 04/21/2026, the caregiver stated the potable water testing for lead had not been completed.”

Rule 22.1-289.057-A.

8VAC20-800-830-D

“Records of emergency evacuation and shelter-in-place drills shall be maintained for one year. During the inspection, the caregiver stated emergency drills had been completed but not documented.”

Rule 8VAC20-800-830-D.

8VAC20-790-250-F

“Caregivers who work directly with children shall, in addition to preservice and orientation training required to annually attend at least 16 hours of training, to include the department’s health and safety update course. This training shall be related to child safety, child development, health and safety in the family day home environment, and any required department sponsored training. The Caregiver had not completed the department sponsored annual training.”

Rule 8VAC20-790-250-F.

8VAC20-790-430-B

“The vendor shall maintain a record of the dates of the practice drills for one year. The vendor did not maintain a record of the lockdown drill.”

Rule 8VAC20-790-430-B.

Based on a review of the emergency response drills and an interview with the provider (Staff #1), the provider failed to practice lock down drills annually.

“Evidence: There was no documentation of lock down drills in 2023 or 2024. In an exit interview on 4/08/24, Staff #1 acknowledged that lock down drills had not been conducted annually.”

Rule 8VAC20-790-430-A-3.

Based on a review of the emergency preparedness and response plan and an interview with the provider (Staff #1), the provider failed to review the plan annually and update the plan as needed.

“Evidence: Staff #1 was unable to locate the emergency preparedness and response plan. In an exit interview on 4/08/24, Staff #1 acknowledged that she could not locate the plan and that it had not been reviewed and/or updated annually as required.”

Rule 8VAC20-800-800-B.

Based on a review of the emergency response drills and an interview with the provider (Staff #1), the provider failed to practice shelter in place drills twice per year.

“Evidence: There was no documentation of shelter in place drills in 2023 or 2024. In an exit interview on 4/08/24, Staff #1 acknowledged that shelter in place drills had not been conducted twice per year.”

Rule 8VAC20-800-830-B.

Based on observation and an interview with the provider (Staff #1), the provider failed to post a menu in an area accessible to parents.

“Evidence: There was no menu posted in the Family Day Home. In an exit interview on 4/08/24, Staff #1 acknowledged that she hadn’t posted the menu as required.”

Rule 8VAC20-800-920.

Based on review of two children’s records and interview, the provider did not obtain the parents written acknowledgement of the receipt of the information regarding whether or not the there is liability insurance and the policies for the administration o medications.

“Evidence: 1. The record of child #1 (enrolled 03/15/2023) and child #2 (enrolled 04/05/2023), did not contain the written acknowledgement of the receipt of the statement of liability insurance and the policies for administration of medication. 2. The provider stated the information had been provided to the parents, but she did not have the written acknowledgement.”

Rule 8VAC20-800-70-B.

Based on observation and interview, the provider did not maintain an operable thermometer to monitor refrigerator and freezer compartment temperatures.

“Evidence: 1. The refrigerator and freezer being used to store food for the children in care did not contain a thermometer to monitor the temperature. 2. The provider stated she had purchased the new mini refrigerator to use for the children’s food. The refrigerator in use for the household contained a built in thermometer and could not be moved to the new refrigerator.”

Rule 8VAC20-800-940-B.

Based on observation, the applicant did not ensure all areas of the home, inside and outside, were maintained in a clean, safe and operable condition.

“Evidence: The wooden shelfing unit in the room to be used by children had a loose shelf on the bottom of the unit. The shelf was not attached on one end exposing two nails.”

Rule 8VAC20-800-240-A.

Based on observation and interview, the applicant did not obtain a landline telephone, excluding a cordless or cell phone that is available, operable and accessible during the family day home’s hours of operation. An operable landline telephone is one that does not require electricity to operate.

“Evidence: A landline cordless phone was observed. The applicant stated she did not have a phone that did not require electricity to operate.”

Rule 8VAC20-800-330-A.

Based on inspection of the first aid kit, the provider did not ensure the kit contained all required items.

“Evidence: The first aid kit did not include triangular bandages as required”

Rule 8VAC20-800-760-A-1.

Based on interview, the applicant did not obtain a working portable battery-operated weather band radio, and extra batteries that shall be kept in a designated area and available to caregivers at all times.

“Evidence: The applicant stated she did not have a working portable battery-operated weather band radio.”

Rule 8VAC20-800-770.