Hearth Record

Betty’s Child Care & Educational Center LLC

A child day center in Hampton, Virginia 23666

201 Lake Tower Drive, Hampton, Virginia 23666. (757) 224-0139.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 13 deficiencies in 6 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

24 inspections on record, the latest on Oct 15, 2026.

13 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

13 deficiencies in 6 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 5, 2026.

13 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Aug 10, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-780-160-C

    “A tuberculosis (TB) screening is required every two years from the last screening. Staff #1 and Staff #4 updated screenings were due 3 months ago.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-790-600-D-1

    “All staff who work directly with children shall have current certification in CPR appropriate to the ages of children in care. The training shall include an in-person competency demonstration. Staff #1 and Staff #4 certifications expired three months ago.”

    Rule 8VAC20-790-600-D-1.

  • 8VAC20-790-600-D-2

    “All staff who work directly with children shall have current certification in First Aid appropriate to the ages of children in care. Staff #1 and Staff #4 certifications expired three months ago.”

    Rule 8VAC20-790-600-D-2.

Jan 14, 2026: subsidy health and safety inspection4 deficiencies
  • 22.1-289.035-B-4

    “The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. The center did not request a search of the child abuse and neglect registry or sex offender registry from one state for Staff #3.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-160-A

    “Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. Staff #3 TB was dated 5 days after the date of employment.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-380-A

    “There shall be a posted daily schedule. There was no daily schedule posted in one of the classrooms.”

    Rule 8VAC20-780-380-A.

  • 8VAC20-780-70

    “Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment. Staff #3 completed reference verifications on file were dated eight days after date of employment.”

    Rule 8VAC20-780-70.

Aug 19, 2025: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-F

    “Staff who work directly with children are required to annually attend at least 16 hours of training and staff development activities, to include the department’s health and safety update course. The most recent documentation of Health and Safety Update training for Staff #2, Staff #3 and Staff #4 were completed in May 2024 and were overdue by nearly three months.”

    Rule 8VAC20-790-600-F.

Jul 31, 2024: inspection1 deficiency
  • 8VAC20-780-80-A

    “(Repeat Violation) For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. At approximately 10:30 am there were 9 children present in the twos & threes room, but only 6 were marked present on the attendance record and there were 19 children present in the school age room, but only 18 signed in.”

    Rule 8VAC20-780-80-A.

Feb 14, 2024: inspection1 deficiency
  • 8VAC20-780-80-A

    “(Repeat) Based on observation and staff interviews the center did not ensure for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. Evidence: Staff in two out of the three rooms confirmed their attendance sheets had not been filled out documenting the arrival of the children that were already in care at the time of the inspection.”

    Rule 8VAC20-780-80-A.

Feb 14, 2024: complaint inspection1 deficiency
  • Based on staff & collateral witness interviews and documentation review the center did not ensure that children’s records shall be made available to parents on request.

    “Evidence: The director confirmed that on two separate occasions, the center did not make the record for Child #4 available to the parent when they requested it.”

    Rule 8VAC20-780-50-A. From a complaint.

Dec 19, 2023: subsidy health and safety inspection2 deficiencies
  • Based on record review and staff interview the center did not ensure that all staff who work directly with children shall have within 90 days of the date of employment current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. The training shall include an in-person competency demonstration.

    “Evidence: The director confirmed that staff number 3’s current certification (dated 11/7/2023) did not include an in-person competency demonstration.”

    Rule 8VAC20-790-600-D-1.

  • Based on record review and staff interview the center did not ensure that all staff who work directly with children shall have within 90 days of the date of employment current certification in First Aid appropriate to the ages of the children in care.

    “Evidence: The Director confirmed that staff #3?s First Aid certification had expired 6/18/2023.”

    Rule 8VAC20-790-600-D-2.

Jun 21, 2023: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-600-F

    “Based on a review of records, the licensee did not ensure that staff who work directly with children annually complete the health and safety update course. Evidence: The director confirmed the records for two staff contained documentation of the most recent health and safety update course that was dated more than one year ago (Staff #1 5/26/2022; Staff #2 10/4/2021.”

    Rule 8VAC20-790-600-F.

Jun 21, 2023: inspection1 deficiency
  • 8VAC20-780-80-A

    The inspectors’ words, 108 words

    “Based on observation and staff interviews the center did not ensure for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. Evidence: Staff in the following rooms confirmed their attendance sheet did not show the accurate number of children present: 1. Two & Three year old room had 9 children present and only 4 checked in. 2. Four & Five year old room had 12 children present and none checked in. 3. School Age room had 13 children present and 26 were checked in. None had been checked out.”

    Rule 8VAC20-780-80-A.

Mar 30, 2023: inspection8 deficiencies
  • 8VAC20-780-160-C

    “Based on record review in one of two staff records reviewed, the licensee did not ensure that staff shall obtain and submit the results of a follow-up Tuberculosis (TB) screening at least every two years. Evidence: The director confirmed that the TB screening for Staff #1 was more than two years old and was dated 12/15/2020.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-260-B

    “Based on document review and staff interview the provider did not provide annual approval from the health department. Evidence: The director confirmed that the most recent health inspection was dated 3-25-2022”

    Rule 8VAC20-780-260-B.

  • 8VAC20-780-270-A

    “Based on observation and staff interviews, the provider did not ensure areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. Evidence: The director verified the following conditions: 1. On the outdoor playground there was a gate that was broken and unable to be closed. 2. In the girl’s restroom one sink was not operable. The water was turned off at the turn off valve because it continues to run water if the valve is turned on.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-40-M

    “Based on observation and staff interview, the provider did not ensure the center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present. Evidence: The director confirmed that the written list of children’s allergies, sensitivities, and dietary restrictions, hanging in the kitchen was not dated.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-540-C

    “Based on observation and staff interview the provider did not ensure wherever children are in care the required first aid kit includes all required items. Evidence: The director confirmed that the first aid kit on the van was missing two triangular bandages, gloves, and a thermometer.”

    Rule 8VAC20-780-540-C.

  • 8VAC20-780-580-C

    “Based on document review and staff interview the licensee did not ensure required information is in transportation vehicles. Evidence: Staff confirmed that emergency numbers and the center’s name, address, and phone number were not in the documentation on the van used to transport children.”

    Rule 8VAC20-780-580-C.

  • 8VAC20-780-60-A-8

    “Based on record review and staff interview the provider did not ensure a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. Evidence: The director confirmed that Child #3, with a confirmed food allergy, did not have documentation of a written care plan.”

    Rule 8VAC20-780-60-A-8.

  • 8VAC20-780-70

    “Based on record review and staff interview the provider did not ensure staff records shall contain all required items Evidence: The director confirmed the following items were missing from staff files: 1. Staff #1 and Staff #2 were missing documentation to demonstrate that the individual possesses the education required by the job position and information about any health problems that may interfere with fulfilling the job responsibilities. 2. Staff #2 was missing a job title.”

    Rule 8VAC20-780-70.

May 13, 2022: inspection2 deficiencies
  • 8VAC20-780-340-A

    The inspectors’ words, 175 words

    “Based on interviews of staff and written documentation, the licensee did not ensure that when staff are supervising children, they always ensure their care. Protection, and guidance. Evidence: On April 29, 2022, children were gathered in a combined group eating lunch at the front reception area with staff #1 and staff #3. The written report completed by staff #1, stated that child #2 (7 years old) had already eaten lunch and was sent to his cot at the other end of the facility when a five year old child (child #1) asked to use the restroom and was sent, alone, from the front lobby area to the restroom. Staff #1 stated that staff #2 called to her for assistance from the doorway of the boys? restroom at about 12:05. In Staff #2?s written statement, she indicated that at 12:05 p.m. she went to assist another child in the girl’s restroom when she saw that child #1 and child #2 were in the boys restroom and observed that they were inside of a bathroom stall together.”

    Rule 8VAC20-780-340-A.

  • Based on interviews of staff and written documentation, the licensee did not ensure that Children under 10 years of age are always within actual sight and sound supervision of staff, or that staff are able to hear a child who is using the restroom provided that all additional required criteria of the standard are met.

    The inspectors’ words, 207 words

    “Evidence: On April 29, 2022 at approximately 12:00 p.m., children were gathered in a combined group at the front reception area with staff #1 and staff #3 where they were finishing lunch. According to an interview with staff #3, children who have finished eating are sent 2 at a time to each of the two restrooms at the opposite end of the building where a third staff (staff #2) is normally located. Once they are finished in the restroom, the children are supposed to go to their cots which are located in the classroom area just outside of the restrooms and adjacent to the kitchen. Staff #2 stated in a written incident report that she was in the kitchen preparing additional food when at approximately 12:05 p.m. she exited the kitchen to assist another child in the girl’s bathroom. Staff #2 confirmed that she was not aware, until that moment when she saw him, that child #1 (age 5 years old) was in the boy’s restroom and that he was no longer with staff #1 and staff #3 at the front of the building. Child #1 was out of sight and sound supervision between approximately 5 and 10 minutes before staff #2 discovered him in the restroom.”

    Rule 8VAC20-780-340-F.

Feb 22, 2022: inspection3 deficiencies
  • 22.1-289.035-B-2

    The inspectors’ words, 151 words

    “Based on observation, interview and record review, the licensee did not obtain a Criminal History Record Check for every staff prior to their 1st Day of Employment/ Service. Evidence: 1. During the inspection on 2/22/2022, staff #2 was alone in the classroom with 7 children, ages 2 to 3 years old. 2. The record for staff #2, which indicated that staff #2 began service 1/28/2022, did not contain the results of a Criminal Record Search. 3. When the administrator was asked for the Criminal Record Check for staff #2, she stated that this individual was a volunteer, therefore she had not obtained background checks for her. 4. If an individual is counted in the ratio of staff to children they are considered staff and are required to obtain all of the required record documentation of a staff person (including background checks) regardless of whether they are compensated for service or not.”

    Rule 22.1-289.035-B-2.

  • 8VAC20-770-60-C-2

    The inspectors’ words, 151 words

    “Based on observation, interview and record review, the licensee did not obtain Central Registry Results by the end of 30th Day of Employment/Service for every staff. Service Evidence: 1. During the inspection on 2/22/2022, staff #2 was alone in the classroom with 7 children, ages 2 to 3 years old. 2. The record for staff #2, which indicated that staff #2 began service 1/28/2022, did not contain the results of a Central Registry Search. 3. When the administrator was asked for the Central Registry Search results for staff #2, she stated that this individual was a volunteer, therefore she had not obtained background checks for her. 4. If an individual is counted in the ratio of staff to children they are considered staff and are required to obtain all of the required record documentation of a staff person (including background checks) regardless of whether they are compensated for service or not.”

    Rule 8VAC20-770-60-C-2.

  • Based on Observation, Interview, and record review, the licensee was unable to demonstrate that documentation of the results of a Tuberculosis screening was submitted for every staff at the time of employment and prior to coming into contact with children.

    The inspectors’ words, 91 words

    “Evidence: 1. During the inspection on 2/22/2022, staff #2 was working in a classroom with 7 children, ages 2 to 3 years old. 2. The record for staff #2, which indicated that staff #2 began service 1/28/2022, did not contain the results of a Tuberculosis screening. 3. When the administrator was asked for the Tuberculosis screening results for staff #2, documentation was provided which indicated the date that the Tuberculosis test was administered. However, there were no results of the test or screening documented on the form or in the record.”

    Rule 8VAC20-780-160-A-1.

All 24 visits on record
Visits on record
DateVisitWhat the record says
Oct 15, 2026InspectionNo violations cited
Aug 10, 2026Subsidy health and safety inspection3 violations cited
Jan 14, 2026Subsidy health and safety inspection4 violations cited
Aug 19, 2025Subsidy health and safety inspection1 violation cited
Aug 19, 2025InspectionNo violations cited
Mar 10, 2025Subsidy health and safety inspectionNo violations cited
Mar 10, 2025InspectionNo violations cited
Sep 9, 2024Complaint inspectionNo violations cited
Jul 31, 2024Inspection1 violation cited
Jul 31, 2024Subsidy health and safety inspectionNo violations cited
Feb 14, 2024Complaint inspection1 violation cited
Feb 14, 2024Subsidy health and safety inspectionNo violations cited
Feb 14, 2024Inspection1 violation cited
Dec 19, 2023Subsidy health and safety inspection2 violations cited
Dec 19, 2023InspectionNo violations cited
Jun 21, 2023Subsidy health and safety inspection1 violation cited
Jun 21, 2023Inspection1 violation cited
Mar 30, 2023Subsidy health and safety inspectionNo violations cited
Mar 30, 2023Inspection8 violations cited
May 13, 2022Inspection2 violations cited
Feb 22, 2022Subsidy health and safety inspectionNo violations cited
Feb 22, 2022Inspection3 violations cited
Jan 24, 2022Subsidy health and safety inspectionNo violations cited
Jan 24, 2022InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Feb 28, 2028.
  • A current subsidy provider.
  • Ages: 2 years - 12 years 11 months.
  • Capacity: 44 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 2 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 75 child care providers in the City of Hampton, the middle value for violations cited in the last three years was 12; this one had 13.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

12 of the 75 in the City of Hampton, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Betty’s Child Care & Educational Center LLC This child care provider13
Ms. Phyllis Noel35
Faith Church of God8
Childtime Learning Centers 101221
New Mount Olive Baptist Church23
Ms. Tammy Barker6
Betty Bembury2
Hampton Christian Academy5
HRCAP Mallory16
Bethel Temple Church, Inc.20
Alston’s Village Learning Center LLC36
Tiffany Booker5
Pure at Heart Childcare Center, Phase 247

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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