Hearth Record

EL ROI Child Care, LLC

A child day center in Hampton, Virginia 23666

1017 Todds Lane, Hampton, Virginia 23666. (757) 593-1883.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 19 deficiencies in 6 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

19 inspections on record, the latest on Jul 14, 2026.

19 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

19 deficiencies in 6 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 5, 2026.

19 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Jul 14, 2026: complaint inspection1 deficiency
  • 8VAC20-780-350-M

    “Complaint Related One staff member shall not supervise more than one room or area during rest time. On May 26, 2026 2 staff (staff #1 and #2) were supervising 3 classrooms during rest period.”

    Rule 8VAC20-780-350-M. From a complaint.

May 5, 2026: subsidy health and safety inspection5 deficiencies
  • 8VAC20-780-210-A

    “Program leaders shall have fulfilled a high school program completion or the equivalent,. Staff #4, a designated as program leader and does not have in their record documentation of high school program completion or the equivalent.”

    Rule 8VAC20-780-210-A.

  • 8VAC20-780-550-D

    “The center shall implement a monthly practice evacuation drill. There was not documentation of drills conducted in April 2026.”

    Rule 8VAC20-780-550-D.

  • 8VAC20-780-550-E

    “Shelter in place procedures shall be practiced a minimum of twice per year. Only one shelter in place drill was documented for 2025.”

    Rule 8VAC20-780-550-E.

  • 8VAC20-780-600-F

    “Staff who work directly with children shall obtain the departments health and safety update course. Staff #4?s annual updated course is overdue by 4 months.”

    Rule 8VAC20-780-600-F.

  • 8VAC20-780-70

    “The provider shall keep for each staff person all the required information. Staff #1 and Staff #4 were missing information related to any health issues that may interfere with the job and an emergency contact name, address and telephone number.”

    Rule 8VAC20-780-70.

Sep 8, 2025: inspection5 deficiencies
  • 8VAC20-780-130-A

    “The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. The record for Child #1, who had been attending for 1 day, did not have documentation of immunizations.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-340-D

    “Repeat Violation Each grouping of children shall have at least one staff regularly present who meets lead teacher qualifications. Staff #4, does not have documentation to meet lead teacher qualifications, and was the designated lead teacher to work with the children in Room #1 on 9-8-2025. There were 4 children observed in care.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-40-M

    “The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present. The list in Room #1 was not posted in a confidential manner and the public could view it.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all the required information. 1.The record for Child #2 and Child #4, who had been enrolled for a week, did not have documentation of the complete address (city, state and zip code) for both required emergency contacts. 2. The record for Child #3, who had been enrolled for 1 day, did not have documentation of the employment number for both parents listed and the location for one parent listed.”

    Rule 8VAC20-780-60-A.

  • 8VAC20-780-70

    “The provider shall keep for each staff person all the required information. Staff #3 was missing one out of two reference checks required prior to employment. Staff #3 has been working for approximately 1 week.”

    Rule 8VAC20-780-70.

Mar 17, 2025: inspection6 deficiencies
  • 22.1-289.057-A

    “The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

    Rule 22.1-289.057-A.

  • 8VAC20-780-270-A

    The inspectors’ words, 102 words

    “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. Unsafe conditions shall include, but not be limited to, splintered, cracked or otherwise deteriorating wood; chipped or peeling paint; visible cracks, bending or warping, rusting or breakage of any equipment; head entrapment hazards; and protruding nails, bolts or other components that could entangle clothing or snag skin. In Room #1 a portion of the metal baseboard cover was missing exposing the metal vent and one electrical outlet plate cover was broken and it exposing a portion of electrical outlet.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-340-D

    “Repeat Violation Each grouping of children shall have at least one staff regularly present who meets lead teacher qualifications. Staff #2, who did not meet lead teacher qualifications, was the only staff designated to work with the children in Room #1 on 3-17-2025. There were 6 children observed in care with Staff #2 during the inspection.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-40-J

    “The center is required to update at least annually the injury prevention procedures based on documentation of injuries and a review of the activities and services. There was not an updated injury plan.”

    Rule 8VAC20-780-40-J.

  • 8VAC20-780-500-A

    “Staff hands and children’s hands shall be washed with soap and running water after toileting, or any contact with blood, feces or urine. Staff # 2 changed two children’s diapers and did not wash their hands or the child’s hands with soap and water after the diaper change.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-500-B

    “The diapering surface shall be cleaned with soap and at least room temperature water and sanitized after each use. Staff #2 was observed diapering two children and did not wash or sanitize the diaper pad.”

    Rule 8VAC20-780-500-B.

Jul 16, 2024: inspection1 deficiency
  • Based on record review, observation and staff interviews, the licensee did not ensure there shall be in each grouping of children at least one staff member who meets the qualifications of a program leader or program director.

    “Evidence: Staff #4 was observed as the only staff supervising 7 children, age 3. Center Director confirmed Staff #4 was designated as the program leader, however there was not documentation available to support the qualifications.”

    Rule 8VAC20-780-340-D.

Apr 29, 2024: inspection1 deficiency
  • Based on review and observation, the facility did not ensure 1 of 4 staff have documentation of a negative TB test or screening within the past two years.

    “Evidence: The record for staff #5 had a most recent TB screening dated 9/17/2021. Staff was observed present during inspection preparing lunch for the children.”

    Rule 8VAC20-780-160-C.

Oct 11, 2023: inspection5 deficiencies
  • Based on review, facility did not ensure 1 of 5 child records have a physical examination within 30 days after first day of attendance.

    “Evidence: The record for child #2 (start date 7/1/2022) did not have a physical examination.”

    Rule 8VAC20-780-140-A.

  • Based on interview, facility did not ensure parents are provided written information about their child’s development, behavior, adjustment and needs at least semi-annually.

    “Evidence: Provider stated that they regularly talk with parents and give updates regarding their child however they have not provided a written update to parents about their child’s development, behavior, adjustment and needs.”

    Rule 8VAC20-780-420-E-3.

  • Based on review, facility did not ensure 2 of 3 injury reports have documentation of required information.

    “Evidence: The record for child #1 had documentation of two injury reports. One report completed on 4/13/2023 did not have date parent was notified. One report on 7/26/2023 did not have date and time parent was notified.”

    Rule 8VAC20-780-550-P.

  • Repeat Violation Based on review, facility did not ensure 4 of 5 child records have documentation of required information.

    “Evidence: The following was found during review of child records: 1. The record for child #1 (start date 8/23/2022) did not have father’s home address. 2. The records for child #2 (start date 7/1/2022), child #3 (start date 10/19/2022), and child #5 (start date 9/19/2023) did not have mother’s employment phone number.”

    Rule 8VAC20-780-60-A.

  • Repeat Violation Based on review, facility did not ensure 3 of 5 staff records have documentation of required information.

    “Evidence: The records for staff #1 (start date 3/6/2023), staff #2 (start date 5/11/2023) and staff #4 (start date 10/6/2022) are designated at a ?teacher? (program leader) and there is not documentation of qualifications for the position.”

    Rule 8VAC20-780-70.

Apr 18, 2023: inspection6 deficiencies
  • Based on review, facility did not ensure out of state background checks are completed when a staff has lived outside of the state of Virginia within the past 5 years.

    “Evidence: The record for staff #1 (start date 3/6/2023) had documentation of living in two additional states within the past 5 years and there were not completed background checks for those states to include criminal history search and child abuse/neglect search.”

    Rule 22.1-289.035-B-4.

  • Based on observation, facility did not ensure there is resilient surfacing in required fall zones under and around climbing equipment or equipment with moving parts on the outside playground.

    The inspectors’ words, 110 words

    “Evidence: The following was observed on the outside playground: 1. There is 2’ of fall zone between the plastic cube slide and the wooden border of the playground when there should be at least 6’. 2. There is 4’ of fall zone between the first climbing caterpillar and the wooden border of the playground when there should be at least 6’. 3. There is 3’ of fall zone between a second plastic climbing caterpillar and the wooden border of the playground when there should be at least 6’. 4. There is 4’ of fall zone between the plastic slide and the brick building when there should be at least 6’.”

    Rule 8VAC20-780-330-B.

  • Based on observation, facility did not ensure during designated rest period children have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on all three edges.

    “Evidence: The following was observed during naptime: 1. In the 2’s room, 3 of 7 children did not have a bottom cover. 2. In the 3’s room, 4 of 9 children did not have a bottom cover.”

    Rule 8VAC20-780-450-A.

  • Based on observation, facility did not ensure that when pillows are used that they are assigned for individual use and covered with pillow cases.

    “Evidence: In the 3’s classroom, 3 children were observed napping on pillows that were not covered with a pillow case.”

    Rule 8VAC20-780-450-D.

  • Based on review, facility did not ensure 2 of 5 children’s records have documentation of required information.

    “Evidence: The following was found during record review: 1. The record for child #3 did not have first date of attendance and a second emergency contact. 2. The record for child #5 (start date 11/3/2022) did not have an address for one of the emergency contacts and physician information (name and phone number).”

    Rule 8VAC20-780-60-A.

  • Based on review, facility did not ensure staff record contains required information.

    “Evidence: The record for staff #1 (start date 3/6/2023) did not have a second reference check.”

    Rule 8VAC20-780-70.

Feb 13, 2023: inspection7 deficiencies
  • Based on record review and staff interview the center did not ensure to obtain a copy of the results of a search of the child abuse and neglect registry or equivalent registry from any state in which the individual has resided in the preceding five years.

    “Evidence: Staff #1 confirmed that Staff #2?s first date of employment was 4-26-2022 and they had not obtain an out of state child abuse and neglect record check for Florida where they had lived within the last five years.”

    Rule 22.1-289.035-B-4.

  • Based on record review and staff interview the center did not ensure documentation of the Tuberculosis screening shall be submitted at the time of employment and prior to coming into contact with children.

    “Evidence: Staff #1 confirmed that Staff #4?s TB screening was dated 11-1-2022 and the first date of employment was 10-6-2022.”

    Rule 8VAC20-780-160-A.

  • Based on observation and Staff interview the center did not ensure stationary equipment with climbing or moving parts on the playground had six feet on all sides of the equipment.

    “Evidence: Staff #1 confirmed the following items did not have six feet between them 1. There was approximately 3 feet between 2 caterpillar tunnels that the children climb through and on top of. 2. There was approximately 3 ? feet between a little tykes slide and the fence. 3. There was approximately 2 feet between a little tykes slide and the fence.”

    Rule 8VAC20-780-330-B.

  • Based on observation and staff interview, the licensee did not ensure the center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present.

    “Evidence: Staff #1 confirmed that the list of children’s names listing their allergies and food sensitivities (in the 4-5 year old room) was dated 2021. She further stated additional information has been added since that time but she has not added the current date.”

    Rule 8VAC20-780-40-M.

  • Based on observation and staff interview the center did not ensure there shall be at least 12 inches of space between occupied cots, beds, and rest mats.

    “Evidence: Staff #1 confirmed there were only approximately 2-4 inches between 3 children in the 3 year old classroom and only 2-4 inches between 2 children in the 2 year old classroom.”

    Rule 8VAC20-780-440-E.

  • Based on observation and Staff interview the center did not ensure Cribs, cots, mats and beds used by children other than infants during the designated rest period or during evening and overnight care shall have linens consisting of a top cover and a bottom cover or a one-piece covering which is open on three edges. Cribs when being used by infants shall have a bottom cover.

    “Evidence: Staff #1 confirmed that one child in the 2-year-old room did not have a bottom cover and that one child in the 4-5 year old room did not have a top or bottom cover.”

    Rule 8VAC20-780-450-A.

  • Based on observation and staff interviews the center did not ensure for each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs.

    “Evidence: Staff #5, in the 2-3 year old room and Staff #4, in the 4-5 year old room both confirmed their attendance sheets were not accurate at the time of inspection.”

    Rule 8VAC20-780-80-A.

Apr 21, 2022: inspection6 deficiencies
  • Based on observation, facility did not ensure areas and equipment of the center are maintained in a clean, safe and operable manner.

    “Evidence: In the 3’s room, there is peeling paint on the baseboards, lower door frame and window sill.”

    Rule 8VAC20-780-270-A.

  • Based on observation, facility did not ensure hazardous substances are kept locked.

    “Evidence: Spray Disinfectant labeled “Caution....keep out of reach of children” was stored on the sink counter in the hall women’s restroom that is used by children.”

    Rule 8VAC20-780-280-B.

  • Based on observation, facility did not ensure there is at least one staff for every eight children that are two years old.

    “Evidence: At approximately 12:15 PM, one staff was present with eleven children in the 2’s classroom. Child #3, age two years, was the youngest in the group.”

    Rule 8VAC20-780-350-B-3.

  • Based on observation, facility did not ensure all requirements are met in the diapering area.

    “Evidence: The following was observed: 1. A child’s lunch box and a piece of child art was laying on the diapering surface in the play room. 2. The diaper disposal system in the two year old room required staff to push the button to open the lid.”

    Rule 8VAC20-780-500-B.

  • Based on observation, facility did not ensure first aid kits are accessible to staff but not accessible to children.

    “Evidence: While children were outside playing, the first aid kit was stored on the outside steps used to enter the building. A child was observed picking up the first aid kit. The kit was accessible to children.”

    Rule 8VAC20-780-540-B.

  • Based on observation and review, facility did not ensure there is a written record of children in attendance that documents the arrival and departure of each child as it occurs.

    “Evidence: At approximately 12:15 PM, twenty-eight children were observed present and twenty-two children were noted on the attendance sheet.”

    Rule 8VAC20-780-80-A.

All 19 visits on record
Visits on record
DateVisitWhat the record says
Jul 14, 2026Complaint inspection1 violation cited
May 5, 2026Subsidy health and safety inspection5 violations cited
Nov 24, 2025Complaint inspectionNo violations cited
Sep 8, 2025Inspection5 violations cited
Sep 8, 2025InspectionNo violations cited
Mar 17, 2025Subsidy health and safety inspectionNo violations cited
Mar 17, 2025Inspection6 violations cited
Jul 16, 2024Subsidy health and safety inspectionNo violations cited
Jul 16, 2024Inspection1 violation cited
Apr 29, 2024Subsidy health and safety inspectionNo violations cited
Apr 29, 2024Inspection1 violation cited
Oct 11, 2023Subsidy health and safety inspectionNo violations cited
Oct 11, 2023Inspection5 violations cited
Apr 18, 2023Subsidy health and safety inspectionNo violations cited
Apr 18, 2023Inspection6 violations cited
Feb 13, 2023Subsidy health and safety inspectionNo violations cited
Feb 13, 2023Inspection7 violations cited
Apr 21, 2022Subsidy health and safety inspectionNo violations cited
Apr 21, 2022Inspection6 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires May 24, 2028.
  • A current subsidy provider.
  • Ages: 2 years - 12 years 11 months.
  • Capacity: 33 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 2 complaint inspections on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
Jul 20, 2026ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 75 child care providers in the City of Hampton, the middle value for violations cited in the last three years was 12; this one had 19.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

12 of the 75 in the City of Hampton, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
EL ROI Child Care, LLC This child care provider19
Ms. Phyllis Noel35
Faith Church of God8
Childtime Learning Centers 101221
New Mount Olive Baptist Church23
Ms. Tammy Barker6
Betty Bembury2
Hampton Christian Academy5
HRCAP Mallory16
Bethel Temple Church, Inc.20
Alston’s Village Learning Center LLC36
Tiffany Booker5
Pure at Heart Childcare Center, Phase 247

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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