Hearth Record

Lisa Brooks

A family day home in Portsmouth, Virginia 23704

717 Graystone Way, Portsmouth, Virginia 23704. (757) 399-2292.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 28 deficiencies in 6 months of the last 36. Last cited Oct 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

19 inspections on record, the latest on Oct 7, 2026.

28 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

28 deficiencies in 6 months of the last 36. Last cited Oct 2026. The last 3 years, to Nov 5, 2026.

28 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Oct 7, 2026: subsidy health and safety inspection3 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required by the Superintendent shall be posted in a conspicuous place on the licensed premises. The results of the most recent inspection were not posted, as required.”

    Rule 22.1-289.011-F.

  • 8VAC20-800-90-C

    “The family day home shall obtain documentation of additional immunizations once every six months for children under the age of two years. Additional documentation of immunizations for Child #1 (18 months old) were not received every six months, which is required for children under the age of two.”

    Rule 8VAC20-800-90-C.

  • 8VAC20-800-940-A

    “Repeat Violation Temperatures shall be maintained at or below 40?F in refrigerator compartments and at or below 0?F in the freezer compartments. At the time of the inspection, the temperature reading for the freezer was 4?F. The temperatures was not at or below the requirement.”

    Rule 8VAC20-800-940-A.

Apr 22, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-800-110-B

    “Each physical examination report shall be signed by a licensed physician, the physician’s designee, or an official of a local health department. The physical examination documentation reviewed for Child #2 did not contain a signature by a licensed physician, the physicians designee, or an official of a local health department, which is required.”

    Rule 8VAC20-800-110-B.

  • 8VAC20-800-90-C

    “The family day home shall obtain documentation of additional immunizations once every six months for children under the age of two years. Additional documentation of immunizations for Child #1 were not received every six months, which is required for children under the age of two.”

    Rule 8VAC20-800-90-C.

  • 8VAC20-800-940-A

    “Repeat Violation Temperatures shall be maintained at or below 40?F in refrigerator compartments and at or below 0?F in the freezer compartments. At the time of the inspection, the temperature reading for the refrigerator was 42?F and 6?F in the freezer. Both temperatures were not at or below the requirement.”

    Rule 8VAC20-800-940-A.

Oct 6, 2025: inspection2 deficiencies
  • 8VAC20-800-530-B

    “Cribs when being used by infants shall have a tight-fitting bottom cover. An infant crib reviewed on the day of the inspection did not have a bottom cover.”

    Rule 8VAC20-800-530-B.

  • 8VAC20-800-940-A

    “Temperatures shall be maintained at or below 40?F in refrigerator compartments. At the time of the inspection, the temperature reading for the refrigerator was 46?F, which is not maintained at the required temperature.”

    Rule 8VAC20-800-940-A.

Apr 14, 2025: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-180-B

    “Repeat Violation The vendor shall maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. On the day of the inspection, one child was not signed in on the daily attendance. All children are required to be signed in as they arrive.”

    Rule 8VAC20-790-180-B.

Apr 14, 2025: inspection5 deficiencies
  • 22.1-289.057-A

    “The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH and/or the program did not have evidence of the implementation of the required testing plan.”

    Rule 22.1-289.057-A.

  • 8VAC20-800-240-A

    “Areas and furnishings of the family day home, inside and outside, shall be maintained in a safe condition. The safety straps of a highchair were broken, making the highchair unsafe to use.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-680-B

    “Caregivers shall ensure that children’s hands are washed with liquid soap and warm running water before eating. The children did not wash their hands prior to eating lunch, which is required.”

    Rule 8VAC20-800-680-B.

  • 8VAC20-800-770

    “Repeat Violation A working portable battery-operated weather band radio and extra batteries shall be kept in a designated area and be available to caregivers at all times. On the day of the inspection, the radio at the home was not operable and there were no extra batteries, which is required.”

    Rule 8VAC20-800-770.

  • 8VAC20-800-800-B

    “The provider shall review the emergency plan at least annually and update the plan as needed. The provider shall document in writing each review and update to the emergency plan. The emergency preparedness plan was not reviewed and updated annually, which is required. The last review and update was documented in 2020.”

    Rule 8VAC20-800-800-B.

Oct 4, 2024: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-180-B

    “The vendor shall maintain a written hard copy record of daily attendance that documents the arrival and departure of each child in care as it occurs. There were four children in care at the time of the inspection; however zero of four children were signed in for the day.”

    Rule 8VAC20-790-180-B.

Oct 4, 2024: inspection3 deficiencies
  • 22.1-289.058

    “Repeat Violation Each building that was built before 2015 and that houses a child day program that serves preschool-age children shall be equipped with at least one carbon monoxide detector. During the time of the inspection, there was not a carbon monoxide detector equipped in the home.”

    Rule 22.1-289.058.

  • 8VAC20-800-280

    “Repeat Violation Potentially poisonous substances, materials and supplies such as, but not limited to, cleaning agents, disinfectants, deodorizers, plant care chemicals, pesticides, and petroleum distillates shall be in areas inaccessible to children. There was laundry detergent and multi-purpose cleaner in the laundry area, which is in an area that is accessible to children. The manufacturer’s labels stated, ?Keep Out of Reach of Children.?”

    Rule 8VAC20-800-280.

  • 8VAC20-800-940-A

    “Temperatures shall be maintained at or below 0?F in the freezer compartments. At the time of the inspection, the temperature reading for the freezer was 10?F, which is not maintained at the required temperature.”

    Rule 8VAC20-800-940-A.

May 1, 2024: inspection10 deficiencies
  • 22.1-289.058

    “Based upon observation and provider interview, the provider has not ensured that there is at least one working carbon monoxide detector. Evidence: The provider had a carbon monoxide detector but it was not taken it from the packaging and installed it.”

    Rule 22.1-289.058.

  • 8VAC20-800-100-A

    “Based upon review of children’s records, the provider has not ensured that documentation of a physical examination by or under the direction of a physician is obtained within 30 days after the child’s first day of attendance. Evidence: The record for child 2 indicated a start date of 11/6/2023. The physical examination was not obtained until 12/13/2023”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-250-B

    “Based upon observation, the provider has not ensured that children are protected from materials that could be swallowed or present a choking hazard. Evidence: There were two pennies on the floor of the kitchen, an area to which the children have access.”

    Rule 8VAC20-800-250-B.

  • 8VAC20-800-280

    “Repeat violation Based upon observation, the provider has not ensured that potentially poisonous substances are stored in areas inaccessible to children. Evidence: There was a jug of laundry detergent with a warning label on top of the dryer which is in an open area across from the bathroom used by the children.”

    Rule 8VAC20-800-280.

  • 8VAC20-800-530-A

    “Based upon observation, the provider has not ensured that cots being used for napping by children have linens consisting of a top cover and a bottom cover or a one-piece covering that is open on three edges. Evidence: The children were observed being placed on cots and then covered by a blanket for nap time. The cots did not have a bottom cover.”

    Rule 8VAC20-800-530-A.

  • 8VAC20-800-60-B

    The inspectors’ words, 149 words

    “Based upon review of children’s records, the provider has not ensured that the records for each enrolled child contain all required documentation/information. Evidence: 1. The parent did not sign authorization for the provider to obtain emergency medical treatment for child 4. 2. The parent of child 4 did not sign the required Information for Parents document indicating that the information was received. 3. The liability insurance document in the records for child 1, 2, 3, 4 and 5 was not completed correctly indicating whether or not the provider has liability insurance. 4. The Decision to Administer Medication forms in the records of child 1, 4 and 5 were not signed by the parents. 5. The decision to Administer Medication forms in the records of child 1, 2, 3, 4 and 5 indicated that the provider would not administer medications, however the provider stated that emergency medications would be administered.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-760-A-2

    “Based upon review of the first aid kit supplies, the provider has not ensured that the first aid supplies include an ice pack. Evidence: The first aid kit did not include an ice pack.”

    Rule 8VAC20-800-760-A-2.

  • 8VAC20-800-770

    “Based upon provider interview, the provider has not ensured that there is a working battery operated weather band radio. Evidence: The provider did not have a battery operated weather band radio and batteries.”

    Rule 8VAC20-800-770.

  • 8VAC20-800-830-D

    “Based upon review of records, the provider has not ensured that the records of emergency evacuation and shelter-in-place drills are maintained for one year. Evidence: The provider had records of emergency drills for 2024 but was unable to produce records for the entire past year.”

    Rule 8VAC20-800-830-D.

  • 8VAC20-800-880

    “Based upon observation and review of the menu, the provider has not ensured that the most recent USDA food serving requirements are being met. Evidence: The children were observed eating a lunch of fish sticks, corn crackers, corn and milk. There was no fruit component. The posted menu did not include a fruit component for lunch on two days this week.”

    Rule 8VAC20-800-880.

Oct 12, 2023: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-220-B

    “Based upon provider interview, the provider failed to inform the department’s representative of any injury to a child under the vendor’s supervision when a referral is made for treatment from a medical professional. Evidence: According to the provider (vendor), child 1 was injured while in care on 10/02/2023 and was taken to the emergency room. The child has a fractured arm. The provider did not notify the department’s representative or complete an online serious injury report.”

    Rule 8VAC20-790-220-B.

Oct 12, 2023: inspection1 deficiency
  • 8VAC20-800-280

    “Based upon observation, the provider has not ensured that potentially poisonous substances are stored away from food in areas inaccessible to the children. Evidence: 1. There was a spray container of insecticide and a can of disinfecting spray on the window sill above the sink in the kitchen, Both containers had warning labels. 2. There was a large jug of laundry detergent on the dryer in the open laundry closet. The detergent had a warning label. 3. The kitchen and laundry area was accessible to the child in care.”

    Rule 8VAC20-800-280.

Oct 12, 2023: complaint inspection1 deficiency
  • 8VAC20-800-850-A

    “Based upon investigation, the provider failed to report to the department within 24 hours of the circumstances surrounding the serious injury to a child while under the family day home’s supervision. Evidence: 1. The provider acknowledged that child 1 suffered a broken arm while under the care of the family day home provider. The provider did not notify the department of the child’s serious injury requiring a physician’s care. 2. The injury was discovered by the department when reported by the complainant.”

    Rule 8VAC20-800-850-A. From a complaint.

Mar 15, 2023: inspection2 deficiencies
  • 8VAC20-800-100-A

    “Based upon review of children’s records, the provider has not ensured that they obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attending or within 30 days after the first day of attendance. Evidence: The record provided for child 1 documented the first date of attendance as 8/15/2022. The child’s record did not include the results of a physical examination.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-280

    “Based upon observation, the provider has not ensured that potentially poisonous substances are stored in areas inaccessible to children. Evidence: there were cleaning fluids with warning labels stored in an unlocked cabinet under the sink in the bathroom used by the children.”

    Rule 8VAC20-800-280.

Dec 13, 2022: inspection2 deficiencies
  • 8VAC20-800-100-A

    “Based upon review of children’s records and provider interview, the provider has not ensured that documentation of a physical examination is obtained within 30 days after the first day of attendance. Evidence: 1. According to the record, child 3 began attending on 11/13/2022. The record did not include the results of a physical examination. 2. The provider acknowledged that the results of a physical examination had not been obtained for the record .”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-60-B

    “Based upon review of children’s records and provider interview, the provider has not ensured that each child’s record includes all required documentation or information. Evidence: 1. The record provided for child 1 did not include documentation that the record has been updated since August 2021. 2. The record provided for child 3 included only 1 person to be contacted in an emergency if a parent cannot be reached. 3. The provider acknowledged the above noted missing information.”

    Rule 8VAC20-800-60-B.

All 19 visits on record
Visits on record
DateVisitWhat the record says
Oct 7, 2026Subsidy health and safety inspection3 violations cited
Apr 22, 2026Subsidy health and safety inspection3 violations cited
Oct 6, 2025Subsidy health and safety inspectionNo violations cited
Oct 6, 2025Inspection2 violations cited
Apr 14, 2025Subsidy health and safety inspection1 violation cited
Apr 14, 2025Inspection5 violations cited
Oct 4, 2024Subsidy health and safety inspection1 violation cited
Oct 4, 2024Inspection3 violations cited
May 1, 2024Inspection10 violations cited
May 1, 2024Subsidy health and safety inspectionNo violations cited
Oct 12, 2023Complaint inspection1 violation cited
Oct 12, 2023Subsidy health and safety inspection1 violation cited
Oct 12, 2023Inspection1 violation cited
Mar 15, 2023Inspection2 violations cited
Mar 15, 2023Subsidy health and safety inspectionNo violations cited
Dec 13, 2022Inspection2 violations cited
Dec 13, 2022Subsidy health and safety inspectionNo violations cited
Mar 2, 2022Subsidy health and safety inspectionNo violations cited
Mar 2, 2022InspectionNo violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires Apr 23, 2027.
  • A current subsidy provider.
  • Ages: 6 months - 12 years.
  • Capacity: 5 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 28.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 88 in the City of Portsmouth, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Children’s Harbor - Olde Towne25
Effingham Street Family YMCA32
Denise Godfrey7
Ms. Letitia Paige17
Lisa Brooks This child care provider28
AlphaBEST @ Park View Elementary18
Zion Baptist Church4
Jump’n Jellybeans Daycare and Learning Center20
Gentle Touch Learning Center 220
Monchel Stallins9
Tantania Brown0
Kenya Vinson-Sawyer47

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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