Hearth Record

Ms. Letitia Paige

A family day home in Portsmouth, Virginia 23704

2216 Parker Avenue, Portsmouth, Virginia 23704. (757) 397-1100.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 17 deficiencies in 4 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 inspections on record, the latest on Mar 18, 2026.

17 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

17 deficiencies in 4 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 5, 2026.

17 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Mar 18, 2026: subsidy health and safety inspection5 deficiencies
  • Caregivers who work directly with children shall, in addition to preservice and orientation training required in subsections A through D of this section, annually attend at least 16 hours of training, to include the department’s health and safety update course.

    “Assistant provider #2 did not complete the department’s annual health and safety update course.”

    Rule 8VAC20-790-250-F.

  • The provider shall orient the substitute provider and assistant by the end of their first week of assuming job responsibilities.

    “There was no documentation of the assistant provider #2 receiving orientation training.”

    Rule 8VAC20-800-200-A.

  • 8VAC20-800-60-B

    “Children’s records are required to contain the parents contact information, the name, phone number, and address of two emergency contacts, and medical insurance policy information. The record for Child #1 was missing one of the two required emergency contacts. The record for child #4 did not contain the mother’s contact information and the medical insurance policy for the child.”

    Rule 8VAC20-800-60-B.

  • Emergency telephone numbers are to be posted in a visible area close to the phone.

    “The emergency numbers had been moved and were not posted during this inspection.”

    Rule 8VAC20-800-790.

  • Documentation of additional immunizations is required every six months until a child is two years of age.

    “The records for child #3 and #5 did not contain updated immunization documentation. Both of the updates were overdue by at least six months.”

    Rule 8VAC20-800-90-C.

Aug 27, 2025: inspection5 deficiencies
  • The center is required to have employees undergo a background check every five years.

    “The most recent central registry check for staff #2 was overdue by three months.”

    Rule 22.1-289.035-A.

  • Providers shall have current certification in cardiopulmonary resuscitation (CPR), as appropriate to the age of the children in care.

    “Staff #2 did not have current certification in cardiopulmonary resuscitation. Their certification had been expired for four months.”

    Rule 8VAC20-800-140-B-3.

  • Providers shall have current certification in first aid.

    “Staff #2 did not have current certification in first aid. Their certification had been expired for four months.”

    Rule 8VAC20-800-140-B-4.

  • The record for each child should contain all of the required information.

    “The record for child #2 did not contain the contact information for their mother’s employer and medical insurance policy number. The record for child #4 did not contain the medical insurance policy number and one of the two emergency contacts. The record for child #5 did not contain the contact information for their parent(s), the contact information for their parent’s employer, medical insurance policy number, the address for one of the two emergency contacts. All three children above were in care during this inspection.”

    Rule 8VAC20-800-60-B.

  • Before attendance, documentation of immunizations is to be obtained for each child.

    “There was no documentation of immunizations for child #1, who was in care during the inspection and had been in care for two weeks.”

    Rule 8VAC20-800-90-A.

Apr 8, 2025: inspection3 deficiencies
  • The license and any other documents required shall be posted in a conspicuous place on the licensed premises.

    “The findings from the most recent inspection, dated 8/20/2024, were not posted in a conspicuous place on the premises.”

    Rule 22.1-289.011-F.

  • Children’s records are required to contain the policy number of the child’s medical insurance and the name, address and telephone number of two designated persons to contact in case of an emergency if the parent cannot be reached.

    The inspectors’ words, 103 words

    “The record for Child #1 was missing the policy number of the child’s medical insurance and one of the two emergency contacts. The child was present during the inspection and had been in care for one year and five months. The record for Child #2 was missing the policy number of the child’s medical insurance. The child was present during the inspection and had been in care for four months. The record for Child #3 was missing the policy number of the child’s medical insurance. The child was present during the inspection and had been in care for one year and six months.”

    Rule 8VAC20-800-60-B.

  • When meals or snacks are provided by the family day home, the menu for the current one-week period shall be posted.

    “There was no menu posted during this inspection.”

    Rule 8VAC20-800-920.

Aug 20, 2024: inspection4 deficiencies
  • 22.1-289.035-B-4

    The inspectors’ words, 98 words

    “Based on record review and interview it was determined the center did not request a search of the child abuse and neglect registry or equivalent registry from any state in which staff had resided in the preceding five years. Evidence: 1. Assistant provider #2 (hired 7/25/23) reported on their signed sworn statement that they had lived in Texas within the past five years. There was no documentation of a criminal history, central registry search, and sex offender search from Texas in the record for assistant provider #2. 2. Staff confirmed this documentation was not available during this inspection.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-800-120-B

    “Based on record review and interview it was determined the provider did not ensure that the assistant’s record contained all of the required information. Evidence: 1. The record for assistant #2 did not contain documentation of two references being checked prior to hire. 2. Staff confirmed that this documentation was not available during this inspection.”

    Rule 8VAC20-800-120-B.

  • 8VAC20-800-200-A

    “Based on record review and interview it was determined the provider did not ensure the assistant provider completed orientation by the end of their first week of assuming job responsibilities. Evidence: 1. The record for assistant provider #2 (hired 7/25/23) did not contain documentation of completing orientation. 2. Assistant #2 present during inspection confirmed they had not completed orientation.”

    Rule 8VAC20-800-200-A.

  • 8VAC20-800-530-A

    “Based on observation and interview it was determined the provider did not ensure that cots when being used for sleeping or napping by children other than infants had linens consisting of a top cover and a bottom cover or a one-piece covering that is open on three edges. Evidence: 1. The cots being utilized by children during this inspection did not have bottom covers. 2. Provider confirmed that they had not been using bottom covers.”

    Rule 8VAC20-800-530-A.

Jul 19, 2023: inspection1 deficiency
  • 8VAC20-800-570-A

    “Based on observation and interview it was determined the provider exceeded the 16 points per caregiver. Evidence: 1. There were 10 napping children in care with the substitute provider totaling 22 points at the time of the inspector’s arrival. 2. The provider confirmed that there were 22 points in care with the substitute until her return.”

    Rule 8VAC20-800-570-A.

Mar 24, 2023: inspection6 deficiencies
  • 22.1-289.058

    “Based on observation and interview it was determined the provider did not ensure the home had at least one carbon monoxide detector. Evidence: 1. There was no carbon monoxide detector in the home. 2. Provider confirmed that there was no carbon monoxide detector present during this inspection.”

    Rule 22.1-289.058.

  • 8VAC20-800-140-B-3

    “Based on record review and interview it was determined the provider did not ensure that the assistant provider had current certification in cardiopulmonary resuscitation (CPR), as appropriate to the age of the children in care. Evidence: 1. The record for assistant provider did not contain documentation of current certification in cardiopulmonary resuscitation (CPR). The documentation available expired 10.23.21 2. The assistant provider confirmed that their certification had expired.”

    Rule 8VAC20-800-140-B-3.

  • 8VAC20-800-140-B-4

    “Based on record review and interview it was determined the provider did not ensure that the assistant provider had current certification in first aid, as appropriate to the age of the children in care. Evidence: 1. The record for assistant provider did not contain documentation of current certification in first aid. The documentation available expired 10.23.21 2. The assistant provider confirmed that their certification had expired.”

    Rule 8VAC20-800-140-B-4.

  • 8VAC20-800-240-A

    “Based on observation it was determined the provider did not ensure that all areas and furnishings of the family day home, inside and outside, were maintained in a clean, safe, and operable condition. Evidence: 1. There are small of broken, exposed plaster and peeling paint in the main childcare room. 2. One of the components of the play kitchen rocked when pulled on, presenting a potential tip hazard.”

    Rule 8VAC20-800-240-A.

  • 8VAC20-800-430-A

    “Based on observation and interview it was determined the provider did not ensure that children under two years of age and children over two years of age who are not developmentally ready to climb or descend stairs without supervision shall not have access to stairs. Evidence: 1. There was no barrier preventing access to the stairs to the second floor. 2. Provider confirmed that they had not installed the gate to prevent access to the stairs.”

    Rule 8VAC20-800-430-A.

  • 8VAC20-800-830-C

    “Based on record review and interview it was determined the provider did not ensure that documentation of emergency evacuation and shelter-in-place drills was maintained. Evidence: 1. The last shelter in place drill recorded was July 2021. 2. Provider and assistant reported that the drill had been completed but not recorded.”

    Rule 8VAC20-800-830-C.

Aug 1, 2022: inspection2 deficiencies
  • 8VAC20-800-180-A

    “Based on record review and interview it was determined the provider did not obtain an updated Report of Tuberculosis Screening form, in accordance with the requirements in 8VAC20-800-170, every two years from the date of the first screening or more frequently as recommended by a physician or the local health department. Evidence: 1. The TB screening documentation available for the provider and assistant provider was dated 12/15/19 and 9/23/19 respectively. 2. The provider confirmed updated TB screening forms were not available during this inspection.”

    Rule 8VAC20-800-180-A.

  • 8VAC20-800-830-A

    “Based on record review and interview it was determined the provider did not ensure emergency evacuation procedures were practiced monthly with all caregivers and children in care during all shifts that children are in care. Evidence: 1. The emergency evacuation drill log did not contain documentation for July 2022. 2. Provider confirmed an emergency evacuation drill was not practiced in July.”

    Rule 8VAC20-800-830-A.

Mar 29, 2022: inspection4 deficiencies
  • 8VAC20-800-100-A

    “Based on record review and interview it was determined the provider did not obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. Evidence: 1. The record for child #2(enrolled 4/6/21) did not contain documentation of a physical exam. 2. Provider confirmed that this documentation was not available during this inspection.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-140-B-3

    “Based on record review and interview it was determined the provider and assistant provider did not have current certification in cardiopulmonary resuscitation (CPR), as appropriate to the age of the children in care. Evidence: 1. The documentation available showed that the provider’s certification in CPR expired 6/24/20 and the assistant provider’s expired 10/23/21. 2. The provider and assistant provider confirmed they did not have current certification in CPR.”

    Rule 8VAC20-800-140-B-3.

  • 8VAC20-800-140-B-4

    “Based on record review and interview it was determined the provider and assistant provider did not have current certification in in first aid. Evidence: 1. The documentation available showed that the provider’s certification in first aid expired 6/24/20 and the assistant provider’s expired 10/23/21. 2. The provider and assistant provider confirmed they did not have current certification in first aid.”

    Rule 8VAC20-800-140-B-4.

  • 8VAC20-800-320-E

    “Based on observation it was determined the provider did not ensure that portable electric heaters in areas accessible to children had barriers. Evidence: There was an electric heater in use in the childcare area with no barrier.”

    Rule 8VAC20-800-320-E.

All 17 visits on record
Visits on record
DateVisitWhat the record says
Mar 18, 2026Subsidy health and safety inspection5 violations cited
Aug 27, 2025Subsidy health and safety inspectionNo violations cited
Aug 27, 2025Inspection5 violations cited
Apr 8, 2025Subsidy health and safety inspectionNo violations cited
Apr 8, 2025Inspection3 violations cited
Aug 20, 2024Subsidy health and safety inspectionNo violations cited
Aug 20, 2024Inspection4 violations cited
Mar 19, 2024Subsidy health and safety inspectionNo violations cited
Mar 19, 2024InspectionNo violations cited
Jul 19, 2023Subsidy health and safety inspectionNo violations cited
Jul 19, 2023Inspection1 violation cited
Mar 24, 2023Subsidy health and safety inspectionNo violations cited
Mar 24, 2023Inspection6 violations cited
Aug 1, 2022Subsidy health and safety inspectionNo violations cited
Aug 1, 2022Inspection2 violations cited
Mar 29, 2022Subsidy health and safety inspectionNo violations cited
Mar 29, 2022Inspection4 violations cited

Is it licensed?

  • Family Day Home: Two Year license, expires May 12, 2027.
  • A current subsidy provider.
  • Ages: 1 month - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 88 child care providers in the City of Portsmouth, the middle value for violations cited in the last three years was 12; this one had 17.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 88 in the City of Portsmouth, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Children’s Harbor - Olde Towne25
Effingham Street Family YMCA32
Denise Godfrey7
Ms. Letitia Paige This child care provider17
Lisa Brooks28
AlphaBEST @ Park View Elementary18
Zion Baptist Church4
Jump’n Jellybeans Daycare and Learning Center20
Gentle Touch Learning Center 220
Monchel Stallins9
Tantania Brown0
Kenya Vinson-Sawyer47

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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