Hearth Record

Gwendolen Phelps

A family day home in Woodstock, Virginia 22664

403 Epard Lane, Woodstock, Virginia 22664. (540) 459-3185.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 13 deficiencies in 5 months of the last 36. Last cited Jul 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 inspections on record, the latest on Jul 23, 2026.

13 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

13 deficiencies in 5 months of the last 36. Last cited Jul 2026. The last 3 years, to Nov 5, 2026.

13 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Jul 23, 2026: subsidy health and safety inspection4 deficiencies
  • 8VAC20-800-100-A

    “The provider shall obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. Child #3 has been in care for over two months and does not have a physical.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-110-B

    “Each immunization report shall include the dates of the immunizations and shall be signed by a licensed physician, the physician’s designee, or an official of a local health department. The record for child # 3 has immunization records not signed.”

    Rule 8VAC20-800-110-B.

  • 8VAC20-800-40-A

    “The provider shall ensure that the total number of children receiving care at any one time does not exceed the maximum licensed capacity of the home. The license capacity is 12. The provider had 19 children in care and had been over capacity for four days.”

    Rule 8VAC20-800-40-A.

  • 8VAC20-800-830-C

    “Documentation shall be maintained of emergency evacuation. The emergency evacuation drill for June was not documented.”

    Rule 8VAC20-800-830-C.

Feb 25, 2026: subsidy health and safety inspection3 deficiencies
  • 8VAC20-800-280

    “Potentially poisonous substances, materials and supplies shall be stored in areas inaccessible to children. The laundry room door was unlocked and contained several potentially poisonous substances.”

    Rule 8VAC20-800-280.

  • 8VAC20-800-60-B

    The inspectors’ words, 108 words

    “A child’s record shall contain all of the required information. Child #1?s record was missing the following required information: name, address and telephone number for each custodial parent’s place of employment; name, address and phone number of a second designated person to contact in case of an emergency and parents cannot be reached; and proof of the child’s age and identity. Child #2?s record was missing the following required information: name and policy number of the child’s medical insurance and name, address and telephone number for the second custodial parent’s place of employment. Child #4?s record was missing the following required information: proof of child’s age and identity.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-780-B

    “REPEAT VIOLATION Annually, the provider shall review with the parents the emergency contact information, ensure the information is correct and obtain the parent’s signed acknowledgement of the review. Child #5?s annual review was one year past due.”

    Rule 8VAC20-800-780-B.

Jul 10, 2025: inspection2 deficiencies
  • 8VAC20-800-780-B

    “Annually, the provider shall review with the parent the emergency contact information to ensure the information is correct and obtain the parent’s signed acknowledgement of the review. Child #3, who had been enrolled for almost 2 years, did not have a parent’s signed acknowledgement on file of an annual review of emergency contact information. Child #4, who had been enrolled for almost 2 years, did not have a parent’s signed acknowledgement on file of an annual review of emergency contact information.”

    Rule 8VAC20-800-780-B.

  • 8VAC20-800-90-C

    “The family day home shall obtain documentation of additional immunizations once between each child’s fourth and sixth birthdays. Child # 5, age 8 and enrolled for more than seven years, did not have documentation of documentation of additional immunizations between the child’s fourth and sixth birthdays.”

    Rule 8VAC20-800-90-C.

Nov 6, 2024: inspection3 deficiencies
  • 8VAC20-800-100-A

    “REPEAT VIOLATION The provider shall obtain documentation of a physical examination prior to a child’s attendance or within 30 days after the first day of attendance. Child #4 had been in care for about two months before documentation of a physical examination was obtained.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-110-B

    “Physical examination records and immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization record for Child #1 was not signed and dated.”

    Rule 8VAC20-800-110-B.

  • 8VAC20-800-90-A

    “REPEAT VIOLATION Before attendance, documentation of immunizations is to be obtained for each child. Child #4 had been in care for about two months before the immunization record was obtained.”

    Rule 8VAC20-800-90-A.

May 9, 2024: inspection1 deficiency
  • 8VAC20-800-780-B

    “Based on review of record and interview, the provider failed to review the parent emergency contact information and obtain the parent’s signed acknowledgment of the review at least annually. Evidence: 1. Child #3, Child #4 and Child #5?s record did not have documentation of an annual review of the emergency contact information. Staff #1 confirmed that the emergency information had not been reviewed annually.”

    Rule 8VAC20-800-780-B.

Nov 2, 2023: inspection2 deficiencies
  • 8VAC20-800-100-A

    “Based on review of records, the provider failed to obtain documentation of a physical examination prior to the child’s attendance or within 30 days of attendance. Evidence: 1. The provider confirmed that Child #5?s first day of attendance was 09/01/2023. 1. The physical examination on file was dated 11/02/2023.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-90-A

    “Based on review of records, the provider failed to obtain documentation that a child had been adequately immunized before the child attended the family day home. Evidence: 1. The provider confirmed that Child #5?s first day of attendance was 09/01/2023. 2. The immunization documentation in file was dated 11/02/2023.”

    Rule 8VAC20-800-90-A.

May 17, 2022: inspection1 deficiency
  • Based on record review, program did not ensure that a person living in an applicant’s home received a central registry check within 30 days of turning 14 years old.

    “Evidence: 1. Date of birth for household member #1 is 12/21/2007. Thee were no central registry check results in the file. 2. Provider confirmed it had not been requested and would do so.”

    Rule 8VAC20-770-40-D-5-a.

All 17 visits on record
Visits on record
DateVisitWhat the record says
Jul 23, 2026Subsidy health and safety inspection4 violations cited
Feb 25, 2026Subsidy health and safety inspection3 violations cited
Jul 10, 2025Subsidy health and safety inspectionNo violations cited
Jul 10, 2025Inspection2 violations cited
Dec 17, 2024InspectionNo violations cited
Nov 6, 2024Subsidy health and safety inspectionNo violations cited
Nov 6, 2024Inspection3 violations cited
May 9, 2024Subsidy health and safety inspectionNo violations cited
May 9, 2024Inspection1 violation cited
Nov 2, 2023Inspection2 violations cited
Nov 2, 2023Subsidy health and safety inspectionNo violations cited
May 17, 2023Subsidy health and safety inspectionNo violations cited
May 17, 2023InspectionNo violations cited
Oct 18, 2022Subsidy health and safety inspectionNo violations cited
Oct 18, 2022InspectionNo violations cited
May 17, 2022Subsidy health and safety inspectionNo violations cited
May 17, 2022Inspection1 violation cited

Is it licensed?

  • Family Day Home: Two Year license, expires Feb 2, 2027.
  • A current subsidy provider.
  • Ages: 1 year 1 month - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 0 complaint inspections on record.
  • No complaint allegations published with findings.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 24 child care providers in Shenandoah County, the middle value for violations cited in the last three years was 2; this one had 13.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

11 of the 24 in Shenandoah County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Woodstock United Methodist Church9
Woodstock Presbyterian Church6
Antioch Church1
Gwendolen Phelps This child care provider13
KidzRec WW Robinson0
The Growing Tree School0
Sandra Pennington2
Estella Ann McClanahan1
Sons & Daughters, Inc.20
Learning Paths Academy at Woodstock (#80)1
Mount Calvary Lutheran Church15
Deborah Plaugher25

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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