Hearth Record

Deborah Plaugher

A family day home in Strasburg, Virginia 22657

267 N. Massanutten Street, Strasburg, Virginia 22657. (540) 465-8339.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 25 deficiencies in 7 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

22 inspections on record, the latest on Mar 9, 2026.

25 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

When those deficiencies happened

25 deficiencies in 7 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 2, 2026.

25 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

Mar 9, 2026: subsidy health and safety inspection2 deficiencies
  • 8VAC20-800-210-A

    “In addition to satisfactory completion of first aid and CPR training, caregivers shall obtain a minimum of sixteen clock hours of training annually in areas relevant to their job responsibilities. Caregiver #1 completed nine clock hours of training in addition the first aid and CPR in 2025.”

    Rule 8VAC20-800-210-A.

  • 8VAC20-800-280

    “Potentially poisonous substances, materials and supplies such as, but not limited to, cleaning agents and deodorizers, shall be stored in areas inaccessible to children. The bathroom cabinet was unlocked and contained deodorizers. The laundry room door, which contains cleaning agents and other potentially poisons substances, was unlocked.”

    Rule 8VAC20-800-280.

Oct 21, 2025: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-250-F

    “Caregivers shall annual complete the department’s health and safety update course. The health and safety update course was nine months past due and had not been completed.”

    Rule 8VAC20-790-250-F.

Jul 22, 2025: inspection7 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The findings from the most recent inspection, dated 05/14/2025, were not posted in a conspicuous place on the premises.”

    Rule 22.1-289.011-F.

  • 22.1-289.023-A

    “Notice of the Superintendent’s intent to take any of the actions shall be posted in a prominent place at each public entrance of the licensed premises to advise consumers of serious or persistent violations. The Notice of Intent dated 01/30/2025 and the Violation Notice attached to the Notice of Intent were not posted.”

    Rule 22.1-289.023-A.

  • 8VAC20-800-280

    “REPEAT VIOLATION Potentially poisonous substances, materials and supplies such as but not limited to cleaning agents, shall be stored in areas inaccessible to children. The laundry room, which contained numerous cleaning agents within reach of the children, was unlocked and the door was open.”

    Rule 8VAC20-800-280.

  • 8VAC20-800-560-A

    “A caregiver shall be physically present on site and provide direct care and supervision of each child at all times. On July 22, 2025, Child #5 and Child #6 (ages ten and twelve years old) were dropped off at the home by another program. Caregiver #1 was not on the premises at the time and approximately fifteen minutes passed before Caregiver #1 arrived.”

    Rule 8VAC20-800-560-A.

  • 8VAC20-800-730-D

    “REPEAT VIOLATION SYSTEMIC VIOALTION Medication shall be kept in a locked place using a safe locking method that prevents access by children. The kitchen cabinet where numerous medications were being stored and within reach of the children was unlocked. The locking device on the cabinet was broken.”

    Rule 8VAC20-800-730-D.

  • 8VAC20-800-920

    “REPEAT VIOALTION SYSTEMIC VIOALTION When meals and snacks are provided by the family day home, the menu for the current one-week period shall be given to parents or posted or placed in an area accessible to parents. The caregiver confirmed that the weekly menu is not given to parents. The menu for the week was not posted or placed in an area accessible to parents.”

    Rule 8VAC20-800-920.

  • 8VAC20-820-120-E-6

    “A copy of any special order issued by the department shall be posted in a prominent place at each public entrance of the licensed premises to advise consumers of serious or persistent violations. The Special Order dated 03/12/2025 was not posted.”

    Rule 8VAC20-820-120-E-6.

May 14, 2025: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-250-F

    “Caregivers shall annually attend the department’s health and safety update course. Caregiver #1?s health and safety update training was four months past due and had not been completed.”

    Rule 8VAC20-790-250-F.

May 14, 2025: inspection4 deficiencies
  • 22.1-289.057-A

    “The program is required to submit to VDH and implement a plan to test potable water for lead. The program did not have evidence of a testing plan submitted to VDH.”

    Rule 22.1-289.057-A.

  • 8VAC20-800-280

    “Potentially poisonous substances, materials and supplies such as but not limited to cleaning agents, shall be stored in areas inaccessible to children. The laundry room, which contained several cleaning agents with in reach of the children, was unlocked and the door was open.”

    Rule 8VAC20-800-280.

  • 8VAC20-800-730-D

    “REPEAT VIOLATION Medication shall be kept in a locked place using a safe locking method that prevents access by children. Several prescription and non-prescription medications were within reach of the children on the kitchen counter, the side table in the living room and the entertainment center.”

    Rule 8VAC20-800-730-D.

  • 8VAC20-800-920

    “REPEAT VIOLATION When meals or snacks are provided, the menu shall list any substitutions. The snack substitution was not noted on the menu.”

    Rule 8VAC20-800-920.

Dec 10, 2024: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-180-B

    “The vendor shall maintain a written hard copy record of the daily attendance that documents the arrival and departure of each child in care as it occurs. There was no record of the arrival and departure times for the morning of December 10, 2024, nor for the arrival times for the afternoon of December 10, 2024.”

    Rule 8VAC20-790-180-B.

Dec 10, 2024: inspection3 deficiencies
  • 8VAC20-800-460-H

    “Psittacine birds (birds of the parrot family) shall not be in an area accessible to the children. The provider’s pet bird was in a cage in the living room and was accessible to the children.”

    Rule 8VAC20-800-460-H.

  • 8VAC20-800-730-D

    “Medication shall be kept in a locked place using a safe locking method that prevents access by children. There were several bottles of prescription medication and over the counter medication on the kitchen counter. The bottles of medication were accessible to the children.”

    Rule 8VAC20-800-730-D.

  • 8VAC20-800-920

    “When meals or snacks are provided by the family day home, the menu for the current one-week period shall be dated and list any substituted food. The menu posted for snacks did not list the substituted food for the December 9, 2024 nor for December 10, 2024.”

    Rule 8VAC20-800-920.

Oct 25, 2024: complaint inspection3 deficiencies
  • 8VAC20-800-60-B

    The inspectors’ words, 269 words

    “REPEAT VIOLATION SYSTEMIC VIOLATION Each child’s record shall contain the required information. Child #1?s record was missing the school the child attends. Child #2?s record was missing an address for one designated person to be contacted in case of an emergency and the parents cannot be reached. Child #3?s record was missing the office address of the child’s physician and documentation of an annual review of the child’s emergency contact information. The only telephone number of the only parent listed had been disconnected. Child #5?s record was missing the telephone number for the parent’s place of employment and documentation of an annual review of the child’s emergency contact information. The only telephone number of the only parent listed had been disconnected. Child #6?s record was missing the work address for the guardian, the office address of the child’s physician, an address for one of the designated persons to be contacted in case of an emergency and the parents cannot be reached, and documentation of an annual review of the child’s emergency contact information. The last review being over two years ago. Child #7?s record was missing a second designated person to be contacted in case of an emergency and the parents cannot be reached, the office address of the child’s physician and documentation of an annual review of the child’s emergency contact information. The only telephone numbers list for the only parent were not in service. Child #8?s record was missing the school the child attends and the complete telephone number for one parent’s place of employment. The home phone number listed for both parents was the wrong number.”

    Rule 8VAC20-800-60-B. From a complaint.

  • 8VAC20-800-640-1

    “COMPLAINT RELATED VIOLATION Physical punishment, including striking a child, shall be forbidden. The caregiver struck Child #1 (age 9) with a flyswatter on 09/19/2024 resulting in Child #1 crying.”

    Rule 8VAC20-800-640-1. From a complaint.

  • 8VAC20-800-640-5

    “COMPLAINT RELATED VIOLATION Verbal remarks that are demeaning to the child are forbidden. On 09/19/2024, the caregiver told Child #1 (age 9) that their hair was dirty, they had an ugly face and the kids will make fun of them resulting in Child #1 crying.”

    Rule 8VAC20-800-640-5. From a complaint.

Apr 15, 2024: inspection3 deficiencies
  • 22.1-289.011-F

    “Based on observation and interview, the provider failed to post the most recent violation notice and inspection summary. Evidence: 1. The violation notice and inspection summary from the last inspection was not posted. The provider confirmed that the documents were not posted.”

    Rule 22.1-289.011-F.

  • 8VAC20-770-60-B

    “REPEAT VIOLATION Based on review of records and interview, the provider failed to ensure that the children’s records contained the required information. Evidence: 1. Child #1?s record was missing an address for both emergency contacts. The provider confirmed that the addresses were missing for both emergency contacts.”

    Rule 8VAC20-770-60-B.

  • 8VAC20-800-800-B

    “Based on interview and review of records, the provider failed to review the emergency plan at least annually and document in writing each review. Evidence: 1. The date of the last review of the emergency plan was 05/24/2022. There was no documentation that the emergency plan had been reviewed at least annually.”

    Rule 8VAC20-800-800-B.

Oct 24, 2023: subsidy health and safety inspection1 deficiency
  • 8VAC20-790-250-F

    “Based on review of records and interview, the provider failed to complete the department’s health and safety update course annually. Evidence: 1. There was no documentation that the provider had completed the department’s health and safety update. 2. The provider confirmed that they had not completed the department’s health and safety update.”

    Rule 8VAC20-790-250-F.

Oct 24, 2023: inspection6 deficiencies
  • 8VAC20-800-100-A

    The inspectors’ words, 121 words

    “Based on review of records and interview, the provider failed to obtain documentation of a physical examination prior to the child’s attendance or within 30 days after the first day of attendance. Evidence: 1. Child #2?s record did not contain documentation of a physical examination. The provider confirmed that Child #2 had been in attendance for more than 30 days. 2. Child?3?s first day of attendance was 08/21/2023 and did not contain documentation of a physical examination. 3. Child #4?s first day of attendance was 08/21/2023 and did not contain documentation of a physical examination. 4. The provider was unable to provide documentation of a physical examination for Child #2, Child #3 and Child #4 at the time of the inspection.”

    Rule 8VAC20-800-100-A.

  • 8VAC20-800-110-B

    “Based on review of records and interview, the provider failed to ensure that each immunization report was signed by a physician. Evidence: 1. Child #1?s immunization report did not contain a signature from the physician. 2. The provider confirmed that the immunization report did not contain a signature from the physician”

    Rule 8VAC20-800-110-B.

  • 8VAC20-800-60-B

    “8VAC20-800-60-B: B2 Based on review of records and interview, the provider failed to maintain a record for each child that contained the required information. Evidence: 1. Child #1?s file was missing the first day of attendance, emergency contacts, information on allergies and food intolerances, name, address and phone number of each custodial parent and employment information for each parent. 2. Child #2?s file was missing the first day of attendance. 3. The provider was unable to provide documentation of the required at the time of the inspection.”

    Rule 8VAC20-800-60-B.

  • 8VAC20-800-70-B

    “REPEAT VIOLATION Based on review of records and interview, the provider failed to obtain the parent’s written acknowledgement of the receipt of the required parent information. Evidence: 1. Child #3 and Child #4?s file did not contain the parent’s written acknowledgement of the receipt of the required parent information. 2. The provider confirmed that there was no parent’s written acknowledgement of the receipt of the required parent information.”

    Rule 8VAC20-800-70-B.

  • 8VAC20-800-80-A

    The inspectors’ words, 121 words

    “Based on review of records and interview, the provider failed to obtain documentation of a physical examination prior to the child’s attendance or within 30 days after the first day of attendance. Evidence: 1. Child #2?s record did not contain documentation of a physical examination. The provider confirmed that Child #2 had been in attendance for more than 30 days. 2. Child?3?s first day of attendance was 08/21/2023 and did not contain documentation of a physical examination. 3. Child #4?s first day of attendance was 08/21/2023 and did not contain documentation of a physical examination. 4. The provider was unable to provide documentation of a physical examination for Child #2, Child #3 and Child #4 at the time of the inspection.”

    Rule 8VAC20-800-80-A.

  • 8VAC20-800-830-A

    “Based on review of records and interview, the provider failed to practice monthly evacuation drills. Evidence: 1. There was no documentation of a monthly evacuation drill for the month of August and September.”

    Rule 8VAC20-800-830-A.

May 15, 2023: inspection4 deficiencies
  • 22.1-289.036-A

    “Based on review of records and interview, the provider failed to repeat background checks every five years. Evidence: 1. The provider’s background check was dated 11/28/2017. The provider confirmed that there was not an updated background check on file. 2. Household Member #1?s background check was dated 11/18/2017. The provider confirmed that there was not an updated background check on file for Household Member #1.”

    Rule 22.1-289.036-A.

  • 8VAC20-800-60-A

    “Based on review of records and interview, the provider failed to maintain up-to-date record at the family day home for each enrolled child. Evidence: 1. The provider confirmed that Child #1 began care on 05/15/2023. There was no record for Child #1 on 05/15/2023. 2. The provider confirmed that there was no record for Child #1.”

    Rule 8VAC20-800-60-A.

  • 8VAC20-800-70-B

    “Based on interview, the center failed to obtain the parent’s written acknowledgement of the receipt of the required information for parents before the first day of attendance. Evidence: 1. The provider confirmed that Child #1 began care on 05/15/2023. There was no record for Child #1 on 05/13/2023. 2. The provider confirmed that there was no record for Child #1.”

    Rule 8VAC20-800-70-B.

  • 8VAC20-800-90-A

    “Based on interview the provider failed to obtain documentation that the child has been adequately immunized for childcare before the first day of attendance. 1. The provider confirmed that Child #1 began care on 05/15/2023. There was no record for Child #1 on 05/13/2023. 2. The provider confirmed that there was no record for Child #1.”

    Rule 8VAC20-800-90-A.

May 25, 2022: inspection6 deficiencies
  • Based on a review of the providers record, the provider failed to ensure that every five years a sworn disclosure statement was updated.

    “Evidence: 1. The sworn disclosure statement on file was dated 04/19/2022. A new signed sworn disclosure statement was due on 01/29/2022. 2. The provider verified the date on the sworn disclosure statement on file, and the previous sworn disclosure statement on file.”

    Rule 22.1-289.035-A.

  • Based on a review of the household member’s background checks, the provider failed to ensure that every five years a sworn disclosure statement was updated.

    “Evidence: 1. The sworn disclosure statement on file was dated 04/19/2022. A new signed sworn disclosure statement was due on 01/29/2022. 2. The provider verified the date on the sworn disclosure statement on file, and the previous sworn disclosure statement on file.”

    Rule 22.1-289.036-A.

  • Based on a review of children records, the provider failed to obtain documentation of a physical examination within 30 days after the first day of attendance.

    “Evidence: 1. Child #1’s date of enrollment was 05/03/2021. There was no documentation of a physical exam in the file. 2. The provider verified that there was no a completed physical on file.”

    Rule 8VAC20-800-100-A.

  • Based on observation, the provider failed to ensure that all hazardous materials were kept in an area inaccessible to children.

    “Evidence: 1. In the kitchen on the counter next to the refrigerator there were several containers of prescription medication and over the counter medications. The provider serves school age children who are tall enough or taller than the counter and the medication is accessible. 2. In the front restroom there was a bottle of Febreze Air Freshener in the bottom of the cabinet under the sink.”

    Rule 8VAC20-800-280.

  • Based on review of children records, the provider failed to have all required information in a child’s file.

    The inspectors’ words, 116 words

    “Evidence: 1. Child #1 date of enrollment was 05/03/2021. The record did not contain the following: name, home address, and telephone number of each parent who has custody; name, address, and telephone number of each custodial parent’s place of employment; name, address, and telephone number of two designated persons to contact in case of an emergency if the parent cannot be reached; information on allergies and intolerance to food, medication, or any other substance, and actions to take in an emergency situation; and names of persons other than the custodial parents who are authorized to pick up the child. 2. The provider looked through the file and verified the enrollment paperwork was not in the record.”

    Rule 8VAC20-800-60-B.

  • Based on a review of the emergency plan, the provider failed to update and review the emergency plan at least annually.

    “Evidence: 1. The last date documented that the emergency plan was reviewed was 01/11/2021. A review was due by 01/11/2022. 2. The provider verified that the emergency plan had not been updated or reviewed since January 2021.”

    Rule 8VAC20-800-800-B.

All 22 visits on record
Visits on record
DateVisitWhat the record says
Mar 9, 2026Subsidy health and safety inspection2 violations cited
Oct 21, 2025Subsidy health and safety inspection1 violation cited
Oct 21, 2025InspectionNo violations cited
Jul 22, 2025Inspection7 violations cited
May 14, 2025Subsidy health and safety inspection1 violation cited
May 14, 2025Inspection4 violations cited
Dec 10, 2024Subsidy health and safety inspection1 violation cited
Dec 10, 2024Inspection3 violations cited
Oct 25, 2024Complaint inspection3 violations cited
Apr 15, 2024Subsidy health and safety inspectionNo violations cited
Apr 15, 2024Inspection3 violations cited
Oct 24, 2023Subsidy health and safety inspection1 violation cited
Oct 24, 2023Inspection6 violations cited
May 15, 2023Subsidy health and safety inspectionNo violations cited
May 15, 2023Inspection4 violations cited
Nov 30, 2022Subsidy health and safety inspectionNo violations cited
Nov 30, 2022InspectionNo violations cited
May 25, 2022Complaint inspectionNo violations cited
May 25, 2022Subsidy health and safety inspectionNo violations cited
May 25, 2022Inspection6 violations cited
Dec 14, 2021Subsidy health and safety inspectionNo violations cited
Dec 14, 2021InspectionNo violations cited

Is it licensed?

  • Family Day Home: One Year license, expires Nov 25, 2026.
  • A current subsidy provider.
  • Ages: 5 years - 12 years 11 months.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.

Has Virginia acted against it?

  • 2 complaint inspections on record.
  • 2 complaint allegations published with Virginia’s findings, 2 of them found valid.
On record, newest first
DateWhatDetail
Nov 15, 2024ComplaintAllegation: Physical Abuse/Neglect. Virginia’s finding: Reported/Valid.
Nov 15, 2024ComplaintAllegation: Verbal Abuse. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 24 child care providers in Shenandoah County, the middle value for violations cited in the last three years was 2; this one had 25.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.

11 of the 24 in Shenandoah County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Deborah Plaugher This child care provider25
Grasshopper Green Preschool2
KidzRec Sandy Hook3
Restoration Fellowship Church1
St. Paul Lutheran Church1
Woodstock United Methodist Church9
Mount Calvary Lutheran Church15
Faith Lutheran Church0
Woodstock Presbyterian Church6
Reformation Lutheran Church3
Valley Baptist Church0
Antioch Church1

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 2, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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