Hearth Record

Primrose School of Virginia Beach South

A child day center in Virginia Beach, Virginia 23456

1989 Fisher Arch, Virginia Beach, Virginia 23456. (757) 721-2200.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 27 deficiencies in 10 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 inspections on record, the latest on Sep 21, 2026.

27 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

27 deficiencies in 10 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 5, 2026.

27 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Sep 21, 2026: inspection7 deficiencies
  • 22.1-289.011-F

    “The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The inspection summary from the most recent inspection, dated 1/12/26, was not posted.”

    Rule 22.1-289.011-F.

  • 8VAC20-780-130-E

    “The center shall obtain documentation of additional immunizations once every six months for children under the age of two years. Updated immunization documentation for Child 2 was due four weeks ago and had not been updated.”

    Rule 8VAC20-780-130-E.

  • 8VAC20-780-500-A

    “Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks. Children in a two-year-old classroom came in from outdoor play and began eating lunch without washing their hands.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-520-C

    “If diaper ointment is used it shall be labeled with the child’s name. Diaper ointment for Child 1 was not labeled with the child’s name.”

    Rule 8VAC20-780-520-C.

  • 8VAC20-780-530-A

    “At least one staff in each classroom or area where children are present shall have current certification in both CPR and first aid. In an infant and toddler classroom there was no one supervising children with current CPR and first aid certification.”

    Rule 8VAC20-780-530-A.

  • 8VAC20-780-570-E

    “Prepared infant formula shall be refrigerated, dated and labeled with the child’s name. In three infant rooms there was a total of 11 prepared infant bottles that were not dated.”

    Rule 8VAC20-780-570-E.

  • 8VAC20-780-60-A

    “Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child #1, enrolled for two months, was missing the full address for one emergency contact.”

    Rule 8VAC20-780-60-A.

Jul 31, 2025: inspection3 deficiencies
  • 8VAC20-780-280-B

    “Repeat violation Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. The cabinet above the children’s toilet in room 10 was not locked. Numerous cleaning fluids and sanitizing agents with warning labels were stored in this cabinet.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-500-A

    “Repeat violation Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks. Toddlers were observed getting up from their cots after nap time after going directly to the tables to eat afternoon snack without washing their hands.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-570-E

    “Prepared infant formula shall be refrigerated, dated and labeled with the child’s name. There were 5 prepared infant formula bottles in room 2 that were not dated. In addition, there were 3 prepared bottles with incorrect dates. There were 6 prepared infant formula bottles in room 6 that were not dated. In addition, there were 2 bottles with incorrect dates.”

    Rule 8VAC20-780-570-E.

Mar 27, 2025: inspection4 deficiencies
  • 8VAC20-780-280-B

    “Repeat violation Hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. There was a container of hand sanitizer with a warning label on top of a cabinet in a classroom.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-500-A

    “Repeat violation Staff shall wash their hands before and after a diaper change. A staff person did not wash their hands following changing a child’s soiled diaper.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-500-B

    “Repeat violation Disposable diapers shall be disposed in a leakproof or plastic lined storage system that is either foot-operated or used in such a way that neither the staff member’s hand for the soiled diaper touches an exterior surface of the storage system during disposal. When disposing a soiled diaper, a staff member placed the diaper in a plastic bag and put the bag in an open bin on top of the foot operated disposal system.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-550-P

    “The center shall maintain a written record of children’s injuries that includes the how the parent was notified of the child’s injury and the time the parent was notified of the child’s injury. An injury record did not have indicated the how the parent was notified of the child’s injury and the time the parent was notified.”

    Rule 8VAC20-780-550-P.

Feb 12, 2025: complaint inspection2 deficiencies
  • 8VAC20-780-270-C

    “In inside areas occupied by children, the temperature shall be maintained no lower than 68?F. In a room occupied by children 14-16 months old, the air temperature at cot level registered 53 degrees F.”

    Rule 8VAC20-780-270-C. From a complaint.

  • When staff are supervising children, they shall always ensure their care and protection. After the painting of a classroom overnight, staff stated that they were instructed to move the children into the classroom where the windows and door remained open due to paint odor. Children were observed lying on cots wearing coats and blankets and the air temperature of the classroom at cot level registered 53 degrees. Staff and management failed to ensure that the classroom environment was safe for the children to remain in care..

    “.”

    Rule 8VAC20-780-340-A. From a complaint.

Dec 2, 2024: inspection2 deficiencies
  • 8VAC20-780-500-A

    “Children’s hands shall be washed with soap and running water or disposable wipes before and after eating meals or snacks. When children were asked if they washed their hands before eating lunch, the children responded and staff confirmed that the children cleaned their hands with hand sanitizer.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-500-B

    “Disposable diapers shall be disposed in a leakproof or plastic-lined storage system that is either foot-operated or used in such a way that neither the staff member’s hand nor the soiled diaper touches an exterior surface of the storage system during disposal. Staff in room 4 was observed disposing a soiled diaper by lifting the lid on the diaper disposal system with her hands and throwing away the diaper.”

    Rule 8VAC20-780-500-B.

Sep 11, 2024: inspection1 deficiency
  • 8VAC20-780-400-A

    “Based upon interviews, the facility has not ensured that in order to promote the child’s physical, intellectual, emotional and social well-being and growth, staff interact with the child and one another to provide needed comfort and to respect personal privacy and differences in family backgrounds. Evidence: Interviews revealed that while changing the diaper of two year old child 1, staff 1 made comments to other staff and within hearing of the children regarding the child’s physical attributes.”

    Rule 8VAC20-780-400-A.

Aug 2, 2024: complaint inspection1 deficiency
  • 8VAC20-780-280-B

    “Based upon observation. the facility has not ensured that hazardous substances are kept in locked places using a safe locking method that prevents access by children. Evidence: There was a floor mop with liquid cleaner - with a warning label - attached to the mop. The mop was leaning against the wall in the room 2 classroom.”

    Rule 8VAC20-780-280-B. From a complaint.

May 2, 2024: inspection1 deficiency
  • 8VAC20-780-280-B

    “Based upon observation, the facility has not ensured that hazardous substances are kept in locked places using safe locking methods that prevent access by children. Evidence: There were two small bottles of saline solution with warning labels stored in children’s high cubbies in room 6.”

    Rule 8VAC20-780-280-B.

Feb 22, 2024: complaint inspection3 deficiencies
  • 8VAC20-780-340-A

    The inspectors’ words, 196 words

    “Based upon observation and interviews, the facility has not ensured that when staff are supervising children, they always ensure their care and protection. Evidence: 1. On 8/8/2023, child 1, 17 months old, climbed out of a crib and fell to the floor, injuring his forehead . Staff interview revealed that the children had been placed in cribs while staff cleaned up after lunch was served. None of the staff interviewed stated that procedures were in place on August 8th to ensure adequate supervision of the children in cribs while cleaning up after lunch. 2. On 2/22/2024, the three staff on duty were observed cleaning up after lunch. Eight children over 12 months of age were observed in their cribs, six of whom were standing up in the cribs. An additional three children were on a rug in the center of the room. None of the three staff were directly supervising and/or interacting with the eleven children as all were busy with housekeeping and other duties. 3. Staff interview on 2/22 revealed that it was their procedure to put the children in the cribs while cleaning up. All staff were supposed to be cleaning up the room.”

    Rule 8VAC20-780-340-A. From a complaint.

  • 8VAC20-780-440-G

    The inspectors’ words, 156 words

    “Based upon observation, the facility has not ensured that cribs are used for children under 12 months of age and for children over 12 months of age who are not developmentally ready to sleep on a cot or mat. Evidence: 1. On 2/22/2024, ten of the eleven infants in care in the back infant room were identified by staff as being over 12 months of age. All of the infants were assigned a crib, not a cot or mat, for sleeping. 2. Staff interviewed revealed that children over 12 months of age sleep in cribs. Staff were not aware of any infants currently in care with developmental reasons why those over twelve months would be unable to sleep on a cot or mat. 3. A review of records revealed that only 1 of the 10 infants over 12 months of age included a documented developmental reason for sleeping in a crib and not on a cot/mat.”

    Rule 8VAC20-780-440-G. From a complaint.

  • 8VAC20-780-80-B-2

    The inspectors’ words, 133 words

    “Based upon interviews and review of documentation, the facility has not ensured that they have notified the department’s representative as soon as practicable, but not to exceed two business days of any injury to a child that occurs while the child is under the supervision of the center and requires outside medical attention. Evidence: 1. An accident report dated 8/8/2023, documented that seventeen-month-old child 1 climbed from a crib and fell, hitting his head on the floor causing a split in the skin and a raised bump. 2. Parent interview revealed that child 1 was taken to the doctor where the split on the forehead was closed using steri-strips. 3. The facility did not notify the inspector of the injury, nor was a ?Child Requiring Outside Medical Treatment Form? submitted to the Department.”

    Rule 8VAC20-780-80-B-2. From a complaint.

Dec 14, 2023: inspection3 deficiencies
  • 8VAC20-780-280-B

    “Based upon observation, the facility has not ensured that hazardous substances are kept in locked places using safe locking methods that prevent access by children. Evidence: 1. There was a spray bottle labeled bleach/water in an unlocked cabinet under the diaper changing table in Room 4. No diapers were being changed at the time. 2. Staff 2 verified that the bleach water was not in a locked location.”

    Rule 8VAC20-780-280-B.

  • 8VAC20-780-560-J

    The inspectors’ words, 95 words

    “Based upon observation and staff interview, the facility has not ensured that tables are sanitized after being used for eating. Evidence: 1.The children in room 9 were observed finishing lunch at the tables. The children washed their hands, then sat back down at their places at the table where they were given books to look at. The tables were not sanitized after lunch and before the children sat back down with the books. 2. Staff 1 observed that the tables still had spills from lunch on the tables when children sat back down with books.”

    Rule 8VAC20-780-560-J.

  • 8VAC20-780-70

    “Based upon review of staff records, the facility has not ensured that each staff record includes the name, address and telephone number for a person to be contacted in an emergency. Evidence: The record provided for staff 11 did not include the address of the listed emergency contact person.”

    Rule 8VAC20-780-70.

Apr 26, 2023: inspection4 deficiencies
  • 8VAC20-780-340-A

    The inspectors’ words, 161 words

    “Based upon review of video footage and interviews, the facility has not ensured that when staff are supervising children, they always ensure their care, protection and guidance. Evidence: 1. A review of video footage (between 16:03 PM and 16:47 PM on 4/17/2023) of playground time for thirteen four year old children revealed that staff 1, on duty by herself, did not circulate around the playground to ensure adequate supervision of all areas. Staff 1 remained by the picnic table near the classroom doors, allowing for two areas of the playground (behind a fence and around the back corner of the building) for which she could not see nor hear the children to intervene if needed. 2. Three children (four years old) were observed going behind the fenced area where staff 1 could not supervise from her vantage point by the picnic table. All three children reported engaging in inappropriate interaction with each other while out of the view of staff 1.”

    Rule 8VAC20-780-340-A.

  • 8VAC20-780-340-F

    The inspectors’ words, 96 words

    “Based upon review of video footage, the facility has not ensured that child under ten years of age are always within actual sight and sound supervision of staff. Evidence: Video footage of 4/17/2023 between 16:03 PM and 16:47 PM, revealed that there was a total of eighteen minutes during which children were not within sight or sound supervision of staff 1. The children were observed going behind the fenced area and behind the building where they were out of sight and sound supervision of staff 1 who remained by the picnic table near the classroom door.”

    Rule 8VAC20-780-340-F.

  • 8VAC20-780-350-B-4

    The inspectors’ words, 93 words

    “Based upon video footage, review of documentation and staff interview, the facility did not ensure that there is one staff person for every ten children between the ages of 3 years and eligibility for school. Evidence: 1. Video footage revealed that on the afternoon of 4/17/2023, there were 13 four year old children in care on the playground with one staff person (staff 1). 2. Administrative staff confirmed the 13:1 child:staff ratio evidenced on the video. 3. Attendance documentation confirmed the 13 four year old children in care on the afternoon of 4/17/2023.”

    Rule 8VAC20-780-350-B-4.

  • 8VAC20-780-40-E

    The inspectors’ words, 104 words

    “Based upon review of video footage, the facility has not ensured that the center’s activities are maintained in compliance with the center’s own policies and procedures. Evidence: 1. The facility’s Balanced Fun Playground Policy states that staff will ?station yourself on the playground where children can be seen at any angle? and ?circulate on the playground for better supervision from different angles?. 2. Video footage of afternoon playground time on 4/17/2023, showed that staff 1 stayed by the picnic table near the classroom doors for the duration of afternoon playground time with the exception of one time when she walked to the climbing structure.”

    Rule 8VAC20-780-40-E.

Jan 18, 2023: inspection1 deficiency
  • 8VAC20-780-410-1

    The inspectors’ words, 100 words

    “Based upon interviews, the facility has not ensured that staff do not use forbidden action when disciplining children. Evidence: 1. Based upon interview with staff 1, staff 3 was sitting on the floor of the classroom with a personal cup beside her. When child 1, eleven months old, reached for the cup, staff 1 said she saw staff 3 swat the child on the hand and heard a “slapping sound”. 2. Based upon interview with staff 2, she heard a “sound like a slap” and when she turned to see what had happened, child 1 was looking at her arm.”

    Rule 8VAC20-780-410-1.

All 17 visits on record
Visits on record
DateVisitWhat the record says
Sep 21, 2026Inspection7 violations cited
Jan 12, 2026InspectionNo violations cited
Jul 31, 2025Inspection3 violations cited
Mar 27, 2025Inspection4 violations cited
Feb 12, 2025Complaint inspection2 violations cited
Dec 2, 2024Inspection2 violations cited
Sep 11, 2024Inspection1 violation cited
Aug 2, 2024Complaint inspection1 violation cited
May 2, 2024Inspection1 violation cited
Feb 22, 2024Complaint inspection3 violations cited
Dec 14, 2023Inspection3 violations cited
May 22, 2023Complaint inspectionNo violations cited
Apr 26, 2023Inspection4 violations cited
Jan 18, 2023Inspection1 violation cited
Aug 18, 2022Complaint inspectionNo violations cited
May 27, 2022InspectionNo violations cited
Dec 28, 2021InspectionNo violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Dec 16, 2027.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 194 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 5 complaint inspections on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
Feb 22, 2024ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 194 child care providers in the City of Virginia Beach, the middle value for violations cited in the last three years was 10; this one had 27.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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