Hearth Record

Canterbury Community Nursery School

A child day center in Richmond, Virginia 23229

601 North Parham Road, Richmond, Virginia 23229. (804) 741-4118.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 29 deficiencies in 6 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 inspections on record, the latest on Sep 28, 2026.

29 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

29 deficiencies in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 5, 2026.

29 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Sep 28, 2026: inspection1 deficiency
  • Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment.

    “Staff #1 TB was dated seven weeks prior to date of employment and has been employed for one month. Staff #2 TB was dated eight weeks prior to date of employment and has been employed for one month.”

    Rule 8VAC20-780-160-A.

Feb 20, 2026: inspection2 deficiencies
  • 22.1-289.035-B-4

    “22.1-289.035 B 4 Repeat Violation The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. S5, employed for more than 16 months, did not have documentation requesting a central registry check from one state.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-340-F

    “Children under 10 years of age shall always be within actual sight and sound supervision of staff. On 01/23/2026, 3-year-old, C1 was not within actual sight and sound supervision of staff for over 4 minutes after being left alone on the playground.”

    Rule 8VAC20-780-340-F.

Feb 20, 2026: complaint inspection1 deficiency
  • 8VAC20-780-400-B

    “Behavioral guidance shall be constructive in nature, age and stage appropriate and shall be intended to redirect children to appropriate behavior. On October 15, 2025, S1 posted on social media that she had to ?full body wrestle? a child because he refused to wash his hands, and she had to ?carry him kicking and screaming to the sink?. S2 confirmed in an interview on 02/20/2026, that S1 physically removed a child from the carpet due to him not following directions to wash his hands.”

    Rule 8VAC20-780-400-B. From a complaint.

Dec 15, 2025: inspection3 deficiencies
  • 22.1-289.035-B-4

    “Repeat Violation The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. S2, employed for 3 months, did not have documentation of requesting a central registry check from one state.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-240-B

    “Repeat Violation Staff shall complete orientation training prior to working alone with children and no later than seven days to include policies and procedures listed in 8VAC-780-420-A. The record for S2 did not contain the orientation training form showing training required by 8VAC-780-420-A.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-550-P

    “The center shall maintain written records of children’s injuries that contain all of the required information. Injury reports completed in November 2025 did not document the time of parental notification regarding the injuries. The reports documented the notifications at ?pick up.?”

    Rule 8VAC20-780-550-P.

Jun 4, 2025: inspection7 deficiencies
  • 8VAC20-770-60-C-2

    “For staff hired before July 1, 2024, providers must obtain the results of a central registry search for an employee, within 30 days of service. S1 did not have central registry search results within the required time frame.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-160-C

    “A tuberculosis (TB) screening is required every two years from the last screening. S1 updated screening was due 1 month ago. The updated screenings have not yet been completed.”

    Rule 8VAC20-780-160-C.

  • 8VAC20-780-240-A

    “Staff are to complete the VDOE sponsored online orientation course within 90 days of hire. S1 and S2, who are working with children, have not yet completed this course which is overdue by 2 years.”

    Rule 8VAC20-780-240-A.

  • 8VAC20-780-240-B

    “Repeat Violation Staff shall complete orientation training required by 8VAC20-780-240-C and 8VAC20-780-420-A prior to working alone with children and no later than seven days of the date of assuming job responsibilities. The record for S1 did not contain an orientation training form.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-245-A

    “Staff shall complete a minimum of 16 hours of training annually, appropriate to the age of children in care. The records for S1 and S2 did not document the 16 hours of required training for 2024.”

    Rule 8VAC20-780-245-A.

  • 8VAC20-780-270-A

    “The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. The wooden ship in the children’s playground is rotting and splintering. Two fence post concrete footings are exposed on the playground.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-550-P

    “The center shall maintain written records of children’s injuries that contains all of the required information. Injury reports dated 04/18/2025 and 05/28/2025 did not document how parents were notified of the injury and the time of notification. Injury reports dated 05/06/2025 and 05/16/2025 did not document the time of parental notification. The injury report dated 05/06/2025 did not document a second staff signature or parent signature.”

    Rule 8VAC20-780-550-P.

Mar 3, 2025: inspection7 deficiencies
  • 22.1-289.035-B-4

    “Repeat Violation The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. S1, employed for more than 4 months, did not have documentation of the sexual offender registry check and central registry check. S4, employed for more than 5 months, did not have documentation of the central registry check.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-780-160-A

    “Repeat Violation Documentation of a negative tuberculosis (TB) screening must be submitted at the time of employment, before coming into contact with children, and shall have been completed within the last 30 days of the date of employment. TB documentation for S1 was dated 43 days prior to date of employment. TB documentation for S4 was dated 33 days prior to date of employment.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-240-A

    “Staff are to complete the VDOE sponsored online orientation course within 90 days of hire. S5, who is working with children, has not yet completed this course which is overdue by 5 months.”

    Rule 8VAC20-780-240-A.

  • 8VAC20-780-240-B

    “Staff shall complete orientation training required by 8VAC20-780-240-C and 8VAC20-780-420-A prior to working alone with children and no later than seven days of the date of assuming job responsibilities. The orientation form S2, S3, and S6 did not document the date of training. The record for S4 did not contain an orientation training form.”

    Rule 8VAC20-780-240-B.

  • 8VAC20-780-260-B

    “The center shall provide the annual approval from the health department to the licensing representative. The last inspection was dated 04/10/2023. There was no updated sanitation inspection available for review during the inspection.”

    Rule 8VAC20-780-260-B.

  • 8VAC20-780-550-G

    “Repeat Violation The center is required to maintain documentation of emergency evacuations that document all of the required information. The 2024 shelter-in-place drills and lockdown drill did not document: the method used for notification for the drill; the number of staff participating; any special conditions simulated; and problems encountered, if any.”

    Rule 8VAC20-780-550-G.

  • 8VAC20-780-560-G

    “When food is brought from home the container must be clearly labeled with the child’s name and date. Multiple thermos bottles and lunches were observed in hallway child cubbies not labeled with the children’s names and dates.”

    Rule 8VAC20-780-560-G.

Feb 28, 2024: inspection8 deficiencies
  • 22.1-289.035-B-2

    “Based on record review, the provider failed to ensure that all applicants for employment shall submit to fingerprinting and undergo a national criminal background check prior to employment. Evidence: The record for S10, employed 08/30/2023 did not have results of a national criminal background check prior to the first day of employment. The record did not contain results of a criminal record check.”

    Rule 22.1-289.035-B-2.

  • 22.1-289.035-B-4

    “Based on board officer (BO) record review, the provider failed to obtain the results of the out-of-state child abuse and neglect search from any state in which the individual has lived in the preceding five years. Evidence: BO3 and BO4 documented having lived out-of-state in the last five years. The records did not contain the results of the out-of-state child abuse and neglect search.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-770-60-B

    “Based on record review, the provider failed to ensure an employee not be employed until the center has the person’s completed sworn statement. Evidence: The record for S10, employed 08/30/2023 did not contain a sworn statement.”

    Rule 8VAC20-770-60-B.

  • 8VAC20-770-60-C-2

    “Based on staff record review, the provider failed to obtain a central registry findings within 30 days of employment. Evidence: The record S10, employed 08/30/2023 did not contain findings of a central registry search.”

    Rule 8VAC20-770-60-C-2.

  • Based on staff record review, the provider failed to ensure that three of ten staff submit documentation of a negative tuberculosis screening at the time of employment or documentation completed within the last 30 calendar days of the date of employment.

    “Evidence: The record for S6, employed 10/12/2023 did not document a tuberculosis (TB) screening within the required time frame. The screening was completed 5/16/2023. The record for S8, employed 02/07/2024 did not document a tuberculosis (TB) screening within the required time frame. The screening was completed 12/27/2023. The record for S10, employed 08/30/2023 did not document a tuberculosis (TB) screening within the required time frame. The screening was completed 9/25/2023.”

    Rule 8VAC20-780-160-A.

  • 8VAC20-780-40-J

    “Based on interview, the provider failed to ensure the injury prevention procedures shall be updated at least annually based on documentation of injuries and a review of the activities and services. Evidence: The director reported the review of the injury prevention procedures has not been completed.”

    Rule 8VAC20-780-40-J.

  • Based on review of emergency evacuation, shelter-in-place, and lockdown drills documentation, the provider failed to ensure the documentation contained the required information.

    “Evidence: The emergency drill documentation reviewed for January ? December 2023 did not document: the method used for notification of the drill; the number of staff participating; the number of children participating; any special conditions simulated; and problems encountered, if any.”

    Rule 8VAC20-780-550-G.

  • 8VAC20-780-70

    “Based on record review, the provider did not keep the required documentation for a staff member. Evidence: The record for S10, employed 08/30/2023 did not document: background checks; orientation and training required by 8VAC20-780-240-C and 8VAC20-780-240-D; and information about any health problems that may interfere with fulfilling the job responsibilities.”

    Rule 8VAC20-780-70.

Mar 3, 2022: inspection5 deficiencies
  • 22.1-289.035-A

    “Based on a review of staff records and interview on March 3, 2022, the center failed to obtain central registry search results every five years for all employees. Evidence: The record staff #2 contained documentation of central registry results dated 12/28/16. Administration acknowledged the repeat registry check was not completed.”

    Rule 22.1-289.035-A.

  • 22.1-289.036-B-2

    The inspectors’ words, 93 words

    “Based on a review of board member records and interview on March 3, 2022, the center did not ensure to obtain fingerprint based national criminal record check within 30 days of appointment of a board member. Evidence: 1. The record of board member #2 (took office 8/14/21) did not contain documentation of fingerprints. 2. The record of board member #3 (took office 8/14/21) did not contain documentation of fingerprints. 3. The record of board member #3 (took office 8/14/21) did not contain documentation of fingerprints. 4. Administration acknowledged the fingerprints were not completed.”

    Rule 22.1-289.036-B-2.

  • 8VAC20-770-40-D-1-a

    The inspectors’ words, 118 words

    “Based on a review of board member records and interview on March 3, 2022, the center did not ensure to obtain a sworn statement for each new member when a change occurred and a central registry check from each member of the board before the end of the 30 days after the change of member. Evidence: 1. The record of board member #2 (took office 8/14/21) did not contain documentation of a sworn statement and did not contain documentation of central registry results. 2. The record of board member #3 (took office 8/14/21) did not contain documentation of a sworn statement and did not contain documentation of central registry results. 3. Administration acknowledged the checks were not complete.”

    Rule 8VAC20-770-40-D-1-a.

  • 8VAC20-780-260-A

    “Based on a review of records and interview on March 3, 2022, the center did not ensure to obtain an annual fire inspection report from the appropriate fire official having jurisdiction. Evidence: 1. The record of the annual fire inspection is dated 2/19/21. 2. Administration acknowledged they did not contact the local fire official.”

    Rule 8VAC20-780-260-A.

  • 8VAC20-780-510-L

    “Based on observation and interview on March 2, 2022, the center did not ensure medication, except for those prescriptions designated otherwise by written physician’s order, including refrigerated medication and staff’s personal medication, will be kept in a locked place using a safe locking method that prevents access by children. Evidence: Children’s prescription medications were located in an unlocked box in an unlocked closet in the office. Administration confirmed the door to the closet did not lock.”

    Rule 8VAC20-780-510-L.

Oct 26, 2021: inspection3 deficiencies
  • 22VAC40-191-60-B

    “Based on a review of staff records, the center did not ensure to obtain a Sworn Statement from each staff prior to employment. Evidence: The record of Staff #1 (DOH 8/23/21) did not contain documentation of a sworn statement.”

    Rule 22VAC40-191-60-B.

  • 22VAC40-191-60-C-2

    “Based on a review of staff records and interview, the center did not ensure that each staff record reviewed contained a central registry finding within 30 days of employment. Evidence: 1. The records of Staff #1 (DOH 8/23/21), Staff #3 (DOH 8/2/21) and Staff #5 (DOH 9/8/21) did not contain documentation of central registry results. 2. The record of Staff #4 (DOH 8/30/21) contained documentation of central registry results dated 10/7/21. 3. Administration confirmed the central registry results were not obtained.”

    Rule 22VAC40-191-60-C-2.

  • 63.2(17)-1720.1-B-2

    “Based on a review of staff records, the center did not ensure to obtain a fingerprint based national criminal record check prior to the first day of employment for each staff. Evidence: The record of Staff #5 (DOH 9/8/21) contained documentation of fingerprints dated 9/13/21.”

    Rule 63.2(17)-1720.1-B-2.

All 12 visits on record
Visits on record
DateVisitWhat the record says
Sep 28, 2026Inspection1 violation cited
May 28, 2026InspectionNo violations cited
Feb 20, 2026Complaint inspection1 violation cited
Feb 20, 2026InspectionNo violations cited
Feb 20, 2026Inspection1 violation cited
Feb 20, 2026Inspection1 violation cited
Dec 15, 2025Inspection3 violations cited
Jun 4, 2025Inspection7 violations cited
Mar 3, 2025Inspection7 violations cited
Feb 28, 2024Inspection8 violations cited
Mar 3, 2022Inspection5 violations cited
Oct 26, 2021Inspection3 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Mar 5, 2028.
  • Ages: 1 year 4 months - 5 years 6 months.
  • Capacity: 135 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 1 complaint inspection on record.
  • 1 complaint allegation published with Virginia’s findings, 1 of them found valid.
On record, newest first
DateWhatDetail
Mar 26, 2026ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 29.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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