Bright Horizons at Short Pump
A child day center in Richmond, Virginia 23233
120 Towne Center West Boulevard, Richmond, Virginia 23233. (804) 360-4765.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 16 deficiencies in the last three years
- May 192026 the latest visit on record
- 172 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
7 inspections on record, the latest on May 19, 2026.
16 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
16 deficiencies in 4 months of the last 36. Last cited May 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
May 19, 2026: inspection4 deficiencies
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8VAC20-780-140-B
“If a child has had a physical examination prior to attendance, it shall be within a prescribed time period. The physical examinations for C1 and C2 were not conducted within two months prior to attendance.”
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8VAC20-780-270-A
“Repeat violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean condition. The freezer compartment in the Infant 2 room refrigerator was dripping liquid into the baskets used to hold infant’s bottles.”
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8VAC20-780-500-B
“Repeat Violation Disposable diapers shall be disposed of in a manner that neither the staff member’s hand nor the soiled diaper touches the exterior surface on the disposal can. A staff member in the Infant 2 classroom was observed changing a diaper and disposing of the diaper by lifting the can’s lid with her hand to dispose of the soiled diaper.”
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8VAC20-780-550-P
“The center shall maintain written records of children’s injuries that contain all of the required information. The injury report for C8 dated 05/18/2026 did not document future actions to prevent recurrence of injury.”
Nov 17, 2025: inspection3 deficiencies
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8VAC20-780-150-B
“Immunization records are required to be signed and dated by a physician, his designee, or an official of the local health department. The immunization record for C1 was not dated or signed.”
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8VAC20-780-270-A
“Repeat Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a safe and operable condition. 1. Outside outlet cover broken and exposing the outlet to children on playground. 2. Peeling wallboard in sink area in Early Preschool 2 classroom and electrical wall plate next to exterior door shattered with rough edges. 3. Peeling plastic on the toy drum head located in the inside play area.”
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Disposable diapers shall be disposed of in a manner that neither the staff member’s hand nor the soiled diaper touches the exterior surface on the disposal can. A staff member in the Toddler room was observed changing a diaper and dispose of the diaper in a trash can that required the staff to touch and lift the lid to dispose of the soiled diaper.
“The diapering surface shall be cleaned with soap and at least room temperature water and sanitized after each use. A staff member in the Toddler room cleaned the diaper changing surface but did not sanitize the surface.”
Apr 11, 2025: inspection6 deficiencies
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8VAC20-780-240-C
“Staff orientation training shall include the policies and procedures required by 8VAC20-780-420.A.1-14. The documentation in staff record for S1 did not document this policy and procedure orientation. The record for S5 did not include the orientation form documenting the orientation and training required by 8VAC20-240.C.”
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8VAC20-780-240-E
“Within 30 days of the first day of employment, staff must complete orientation training in first aid and cardiopulmonary resuscitation. The staff records for S1 and S2 did not document this orientation.”
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8VAC20-780-270-A
“The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean condition. The refrigerators in the Infant I and II rooms had spilled liquids in the refrigerator compartment and in the baskets used for individual infant bottles.”
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8VAC20-780-270-C
“The inside area occupied by children shall be maintained no lower than 68 degrees Fahrenheit. The thermostat in the Kindergarten room showed the temperature in the classroom at 65 degrees.”
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8VAC20-780-560-G
“When food is brought from home the food container must be clearly dated. Multiple thermos bottles brought from home were not dated in the Toddler I room.”
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8VAC20-780-70
“Information shall be kept at the center, about any health problems that staff may have that may interfere with fulfilling the job responsibilities. The record for S3 did not document this information.”
Dec 12, 2023: inspection3 deficiencies
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8VAC20-780-440-E
“Based on observation, the provider failed to ensure there shall be at least 12 inches of space between occupied cots, beds, and rest mats. Evidence: Occupied cots were observed in the Toddle 1 classroom that were not 12 inches apart.”
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8VAC20-780-450-A
“Based on observation, the provider failed to ensure that children in the Preschool 1 classroom had cots with linens consisting of a top over and a bottom cover. Evidence: Two cots used by children during the rest period did not have a top covering.”
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8VAC20-780-550-G
“Based on review of emergency evacuation, shelter-in-place, and lockdown drills documentation, the provider failed to ensure the documentation contained the required information. Evidence: The emergency drill documentation dated June 2023 ? November 2023 did not document the weather conditions for emergency evacuation drills.”
May 9, 2023: inspection1 deficiency
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8VAC20-780-280-B
The inspectors’ words, 105 words
“Based on observations, the center did not ensure all hazardous substances such as cleaning materials, were kept in a locked place using a safe locking method that prevented access by children. Evidence: 1. The door to the kitchen was propped open. Four cleaning substances were stored on a shelf underneath the sink. 2. The Data Closet door was unlocked. A paint container was in the unlocked closet. 3. Two adult bathrooms located in the hallways contained air fresheners. The air fresheners were not located in a locked area. 4. The containers contained verbiage ? Caution and Warning ? Keep out of the reach of children.”
Nov 12, 2021: inspection1 deficiency
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Based on a review of records and interview, the center did not notify a parent after a medication authorization expired that the medication needed to be picked up within 14 days and did not dispose of the medication that was not picked up within the required time frame.
The inspectors’ words, 143 words
“Evidence: 1) A medication authorization, for a prescription medication, was observed for Child #5. The center had written authorization from the child’s parent to administer the prescription medication, but the written authorization from the child’s physician expired on May 31, 2021. The medication was still on site at the time of inspection. 2) During interview, a member of management acknowledged the child’s guardian was not notified that the authorization was expired and that the medication has not been properly disposed of. When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medications that are not picked up by the parent within 14 days will be disposed of by the center by either dissolving the medication down the sink or flushing it down the toilet.”
All 7 visits on record
| Date | Visit | What the record says |
|---|---|---|
| May 19, 2026 | Inspection | 4 violations cited |
| Nov 17, 2025 | Inspection | 3 violations cited |
| Apr 11, 2025 | Inspection | 6 violations cited |
| Dec 12, 2023 | Inspection | 3 violations cited |
| May 9, 2023 | Inspection | 1 violation cited |
| Feb 15, 2022 | Inspection | No violations cited |
| Nov 12, 2021 | Inspection | 1 violation cited |
Is it licensed?
- Child Day Center: Two Year license, expires Dec 14, 2027.
- Ages: Birth - 12 years 11 months.
- Capacity: 172 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 0 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 16.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| La Petite Academy - Church Road | 3 |
| Kids In Discovery Preschool | 9 |
| Tuckaway-Barony Child Development Center | 11 |
| Chesterbrook Academy | 13 |
| Skipwith Academy @ Lauderdale Square (#77) | 11 |
| The Goddard School at Short Pump | 24 |
| Gayton Baptist Church | 3 |
| Primrose School at Westerre Commons | 6 |
| A Child’s Place Preschool & Child Care Centers-Ridgefield Campus | 0 |
| Bright Horizons at Short Pump This child care provider | 16 |
| Deep Run Baptist Church | 0 |
| Montessori Kids Universe | 15 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.