Hearth Record

Chesterbrook Academy

A child day center in Richmond, Virginia 23233

2920 Old Pump Road, Richmond, Virginia 23233. (804) 360-4141.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 13 deficiencies in 6 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

21 inspections on record, the latest on Mar 31, 2026.

13 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

13 deficiencies in 6 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 5, 2026.

13 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Mar 31, 2026: inspection2 deficiencies
  • 8VAC20-780-160-B

    The inspectors’ words, 113 words

    “Acceptable forms of documentation of tuberculosis screening are a clearance statement signed by a physician, the physician’s designee or an official of the local health department. This statement shall include language that the individual does not have any current symptoms of active tuberculosis, does not have either a risk factor for acquiring tuberculosis infection or a risk factor for progression to active tuberculosis disease as defined by the local health department, or has been treated for these conditions in the past, and is currently free of tuberculosis in a communicable form. Staff #5 who has been working at the center for over 16 months did not have the required TB screening or statement.”

    Rule 8VAC20-780-160-B.

  • 8VAC20-780-560-J

    “Tables and high chair trays shall be sanitized before and after each use for feeding and cleaned at least daily. Staff #2 and Staff #6 did not sanitize the tables in their classrooms before lunch.”

    Rule 8VAC20-780-560-J.

Jun 16, 2025: inspection1 deficiency
  • 8VAC20-780-130-A

    “The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. Child #1 began attending the center more than two months before the center obtained immunizations.”

    Rule 8VAC20-780-130-A.

Dec 20, 2024: inspection1 deficiency
  • 8VAC20-780-350-B-4

    “The required ratio for children ages three to five years is one staff per ten children. Staff #1 and Staff #6 were observed supervising 25 children in their classroom.”

    Rule 8VAC20-780-350-B-4.

Nov 8, 2024: inspection3 deficiencies
  • (Repeat Violation) When staff are supervising children, they shall always ensure their care, protection, and guidance.

    The inspectors’ words, 173 words

    “A ?Transitions Report? documented that on 11/04/2024 Child #1 and Child #2, (both age two years), went to the playground with their class at 3:28 p.m. At some point, Child #1 and Child #2 left the playground through a gate without staff noticing. The parent of Child #2 arrived for pick up at approximately 4:10 p.m. After looking for her child on the playground for approximately one minute, the parent alerted staff that her child wasn’t on the playground. While conducting a Name to Face check, staff realized that two children were missing and began looking for them. Approximately three to five minutes later Child #1 and Child #2 were found in a front yard with an unknown neighbor. The neighbor found Child #1 and Child #2 next to a street corner with streets that have a speed limit of 25 miles per hour. The children were found approximately 152 feet beyond the gate to the playground and center property. It is unknown how long the children were outside the playground without supervision.”

    Rule 8VAC20-780-340-A.

  • (Repeat Violation) Children under 10 years of age always shall be within actual sight and sound supervision of staff.

    The inspectors’ words, 143 words

    “On 11/04/2024, Child #1 and Child #2, (both age two years), transitioned from their classroom to the playground at 3:28 p.m. At some point, Child #1 and Child #2 left the playground through a gate without staff noticing. The parent of Child #2 arrived for pick up at approximately 4:10 p.m. and alerted staff that her child wasn’t on the playground. Staff eventually realized that two children were missing and began looking for them. Approximately three to five minutes later, Staff #6 found Child #1 and Child #2 with an unknown neighbor in the front yard of a house that backs up to the playground. The children were outside of the actual sight and sound supervision of staff, approximately 152 feet beyond the gate to the playground and center property. It is unknown how long the children were outside the playground without supervision.”

    Rule 8VAC20-780-340-F.

  • (Repeat Violation) The operational responsibilities of the licensee shall include ensuring that the center’s activities, services, and facilities are maintained in compliance with these standards, the center’s own policies and procedures that are required by these standards, and the terms of the current license issued by the department.

    The inspectors’ words, 180 words

    “The center’s ?Standards for Playground Safety? require staff to ?walk around the playground to always ensure proper supervision of each child? and when ?multiple staff are supervising the group, they shall maintain supervision on opposite sides of the area, rotate, and interact to ensure they can see and/or hear all children.? On 11/04/2024, several groups of children were on the playground together between 3:28 p.m. and 4:17 p.m. Staff #6 reported that when she came out to the playground with her class at 3:48 p.m., Staff #1 and Staff #3 were clustered together talking to another staff member across the fence in the toddler area. As a result, Staff #1 and Staff #3 were not facing or supervising the children. Staff #6 reported that at one point, she separated Child #1 and Child #2 on the slide. Child #1 and Child #2 (both age 2 years) later left the playground through a gate without staff noticing. Child #1 and Child #2 were eventually found in an unknown neighbor’s front yard approximately 152 feet beyond the playground gate and center property.”

    Rule 8VAC20-780-40-E.

Jun 6, 2024: inspection4 deficiencies
  • Based on staff interviews and record review, the center staff failed to always ensure the care, protection, and guidance of a child when they were supervising him.

    “Evidence: Staff members (S1, S2, and S3) acknowledged in interviews that on 5/20/24, a child (C1-age 5) was left out on the playground alone when the rest of his class went inside. Staff were not aware that the child was left outside until the child’s mother arrived for pick up and C1 could not be located. Staff found C1 on the playground. C1 was alone on the playground for approximately two minutes.”

    Rule 8VAC20-780-340-A.

  • Based on staff interviews and record review, the center staff failed to ensure a child under the age of 10 years was always within the sight and sound supervision of staff.

    “Evidence: Staff members (S1, S2, and S3) acknowledged in interviews that on 5/20/24, a child (C1-age 5) was left out on the playground alone when the rest of his class went inside. C1 was out of sight and sound supervision of staff for approximately two minutes.”

    Rule 8VAC20-780-340-F.

  • Based on staff interviews and record review, licensee failed to ensure operational responsibilities that the center’s activities and services are maintained in compliance with the center’s own policies and procedures that are required by the standards.

    The inspectors’ words, 98 words

    “Evidence: Staff members (S1, S2, and S3) acknowledged in interviews that on 5/20/24, a child (C1-age 5) was left out on the playground alone when the rest of his class went inside. The center’s policy for playground safety states that staff are to follow the Face to Name process as each child crosses the threshold into the classroom and to complete a final Face to Name once they are all inside the classroom and the door is closed. S3 acknowledged that they failed to do a Face to Name headcount upon returning to classroom as their policy requires.”

    Rule 8VAC20-780-40-E.

  • Based on observation and interview, the center failed to ensure that two infant’s bottles were dated.

    “Evidence: The bottles in the refrigerator for C10 and C11 were not dated. In an exit interview on 6/06/24, S1 acknowledged that the bottles weren’t dated as required.”

    Rule 8VAC20-780-570-E.

Dec 19, 2023: complaint inspection2 deficiencies
  • 8VAC20-780-280-B

    “Based on observation, the provider failed to ensure hazardous substances such as cleaning material be kept in a locked place preventing access by children. Evidence: The laundry closet located in the center’s hallway was open and contained laundry detergent with the warning label to keep out of reach of children.”

    Rule 8VAC20-780-280-B. From a complaint.

  • Based on interview and reviewed documentation, the provider failed to ensure that harmful agents shall not be stored in areas, purses, or pockets that are accessible to children.

    “Evidence: In a statement dated 11/30/2023, staff member, S1 documented ?I had inadvertently brought my JUUL vape pen into the school, having forgotten to remove it from my dress pocket. Unfortunately, this item fell out of my pocket in the Beginners 1 classroom and was later found by a child.? The vape pen was observed in the hand of child C1, age 2, and was removed from the child by a teacher.”

    Rule 8VAC20-780-280-H. From a complaint.

Oct 6, 2023: inspection9 deficiencies
  • 22.1-289.035-A

    “Based on staff record review, the provider failed to ensure that one of eight employees underwent background checks every five years. Evidence: The record for S8, contains searches of the central registry dated 08/30/2017 and 11/21/2022 and searches of the criminal history dated 04/11/2018 and 07/03/2023.”

    Rule 22.1-289.035-A.

  • 22.1-289.035-B-4

    “Based on staff record review, the provider failed to obtain the results of the out-of-state sex offender registry check and out-of-state child abuse and neglect search for each staff as required. Evidence: S3 documented on the sworn disclosure statement having lived out-of-state in the last five years. Record for S3, employed 06/01/2023 did not contain an out-of-state sex offender registry check prior to the 1st day of employment. The record for S3, employed 06/01/2023 did not contain results for an out-of-state child abuse and neglect search.”

    Rule 22.1-289.035-B-4.

  • 8VAC20-770-60-B

    “Based on record review, the provider failed to ensure an employee not be employed until the center has the person’s completed sworn statement. Evidence: The record for S2, employed 09/18/2023 documented a sworn statement dated 09/19/2023. The record for S6, employed 09/11/2023 documented a sworn statement dated 09/12/2023.”

    Rule 8VAC20-770-60-B.

  • 8VAC20-780-140-A

    “Based on child record review, the provider failed to ensure that one of seven children had physical examination prior to attendance. Evidence: C1, enrolled 09/05/2023 did not have a physical examination in the child’s record.”

    Rule 8VAC20-780-140-A.

  • 8VAC20-780-140-B

    “Repeat violation Based on child record review, the provider failed to ensure that one of seven children had physical examination prior to attendance and within the prescribed time period. Evidence: C4, enrolled 09/05/2023, at 17 months, did not have a physical examination within the required three months prior to attendance. The physical examination was conducted 12/09/2022.”

    Rule 8VAC20-780-140-B.

  • 8VAC20-780-150-B

    “Based on child record review, the provider failed to ensure that one of seven immunizations records for children were signed by a physician, designee, or official of a local health department. Evidence: The immunization record for C1, enrolled 09/05/2023 was not signed by a physician, designee, or official of a local health department.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-510-B

    “Based on observation, the center administered a medication without written authorization from the parent. Evidence: A medication administration record ( MAR ) for C12 documented administration of a medication on 09/14/2023 and 9/15/2023. Center staff were unable to locate the written authorization from the parent.”

    Rule 8VAC20-780-510-B.

  • 8VAC20-780-510-P

    “Based on review of children’s medications, the provider failed to ensure that when authorizations for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization or medications disposed of by the center. Evidence: Medications were observed in the center’s medication box for C8 and the parental permission ended 05/26/2023 and for C10 the parental permission ended 07/1/2023.”

    Rule 8VAC20-780-510-P.

  • 8VAC20-780-70

    “Based on staff record review, the provider failed to ensure that five of eight records contained required information. Evidence: Records for S1, employed 08/14/2023, S2, employed 09/18/2023, S3, employed 06/01/2023, S4 employed 08/07/2023, and S6, employed 09/11/2023 did not contain information about any health problems that may interfere with filling the job responsibilities.”

    Rule 8VAC20-780-70.

Aug 10, 2023: complaint inspection1 deficiency
  • Repeat Violation Based on observation and interview, the center did not ensure compliance with ratios of staff to children as required.

    The inspectors’ words, 129 words

    “Evidence: Based on observation the center did not maintain the ratio of 1 staff to 5 children in the toddler room. The licensing inspector entered the toddler room at approximately 8:25 a.m. and observed 11 children being cared for by 2 staff members. The classroom staff acknowledged the room was out of ratio at that time as well as other times on other days. Based on observation the center did not maintain the ratio of 1 staff to 4 children in the Infant I room. The licensing inspector entered the Infant 1 Room at approximately 8:46 a.m. and observed 13 infants being cared for by 3 staff members. The classroom staff acknowledged they were out of ratio at that time as well as other times and on other days.”

    Rule 8VAC20-780-350-B-1. From a complaint.

May 30, 2023: inspection6 deficiencies
  • 8VAC20-770-60-C-2

    “Based on staff record review, the provider failed to obtain a search of the central registry within 30 days of employment. Evidence: The record for S6, employed 11/08/2022 did not have results of a central registry search within 30 days of employment. The results of the central registry search for S6 are dated 12/13/2022.”

    Rule 8VAC20-770-60-C-2.

  • 8VAC20-780-130-E

    “Based on child record review, the provider failed to obtain documentation of additional immunizations once every six months for children under the age of two years. Evidence: The record for C6 did not contain the immunization record due by 05/10/2023 before the child become 2 years old.”

    Rule 8VAC20-780-130-E.

  • Based on record review, the provider failed to ensure that each child shall have a physical examination by or under the direction of a physician within three months prior to attendance for children between seven months through 18 months.

    “Evidence: The record for C9, enrolled 02/27/2023 documented the child are under the age of 18 months and the physical exam was conducted outside the three-month period. The physical examination for C9 was dated 11/15/2022.”

    Rule 8VAC20-780-140-B.

  • Based on record review, the provider did not ensure that two of ten staff completed the Virginia Department of Education (VDOE) sponsored orientation course within 90 calendar days of employment.

    “Evidence: The records for S6, employed 11/08/2022 and S7, employed 02/08/2023 did not document completion of the 10-hour VDOE sponsored orientation course.”

    Rule 8VAC20-780-240-A.

  • Based on review of written parental authorization forms for diaper cream use and interview, the provider failed to obtain parental authorization for the specific cream used on a child.

    “Evidence: The written parental authorization form for C11 documented permission to use Butt Paste diaper cream. The staff reported no longer having Butt Paste available but Triple Paste provided by the parents. Staff reported not obtaining an updated the parental authorization. The written parental authorization form for C12 documented permission to use Destin. The staff reported using Aquaphor provided by the parents. Staff reported not obtaining an updated the parental authorization.”

    Rule 8VAC20-780-520-C.

  • 8VAC20-780-560-G

    “Based on observation, the provider failed to ensure food brought from home was clearly dated and labeled in a way that identifies the owner. Evidence: Licensing inspector observed a lunch box in the Infant II classroom refrigerator that was not dated.”

    Rule 8VAC20-780-560-G.

May 30, 2023: complaint inspection1 deficiency
  • 8VAC20-780-350-B-1

    The inspectors’ words, 113 words

    “Based on observation and interviews, the center did not ensure compliance with ratios of staff to children as required. Evidence: Based on observation the center did not maintain the ratio of 1 staff to 4 children in the Infant I room. The licensing inspector entered the Infant I Room at approximately 9:00 a.m. and observed 15 infants being cared for by 2 staff members. Classroom staff acknowledged they were out of ratio at that time as well as other times. Program Director stated she had been in the classroom but left the Infant I Room out of ratio to answer the door to allow licensing entry into the facility along with building contractors.”

    Rule 8VAC20-780-350-B-1. From a complaint.

Jan 27, 2023: complaint inspection1 deficiency
  • Based on observation and interviews, the center did not ensure compliance with ratios of staff to children as required.

    The inspectors’ words, 159 words

    “Evidence: 1. Based on observation the center did not maintain the ratio of 1 staff to 4 children in the Infant I room. The licensing inspector entered the Infant I Room at approximately 8:45 a.m. and observed 12 infants being cared for by 2 staff members. 2. Based on observation the center did not maintain the ratio of 1 staff to 8 children in the Beginner I classroom. The licensing inspector entered the Beginner I room at approximately 8:50 a.m. and observed 13 children being cared for by 1 staff. After the inspector entered the room another staff came into the room to bring the class into ratio and then a 3rd staff entered the classroom at 9:08 a.m. 3. The assistant director reports the center is having issues in the mornings keeping within ratio when the children are being dropped off. She states the center is aware of being out of ratio and are trying to fix it.”

    Rule 8VAC20-780-350-B-1. From a complaint.

Jul 28, 2022: inspection5 deficiencies
  • 8VAC20-780-270-A

    “Based on observation, the provider failed to ensure that all equipment of the center was maintained in a clean, safe and operable condition. Evidence: During the inspection of the Intermediate Classroom, licensing inspector observed multiple plastic covered foam rest mats with rips and tears in the plastic prohibiting proper cleaning and sanitizing.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-340-D

    “Based on staff record review and observation, provider failed to ensure in each grouping of children at least one staff member who meets the qualification of a program leader or program director shall be regularly present. Evidence: Upon entering the Infant 1 classroom, S1 was observed to be in the classroom by herself supervising 4 infants ranging from 10 to 15 months. Staff record review did not support S1 meeting the qualifications of program leader.”

    Rule 8VAC20-780-340-D.

  • 8VAC20-780-520-A

    “Based on review of medications authorized for administration to a child, the provider failed to ensure that a nonprescription medication was not kept beyond the expiration date of the product. Evidence: During the medication review during the inspection on 07/28/2022, licensing inspector observed a nonprescription medication for C6 that expired 05/2022.”

    Rule 8VAC20-780-520-A.

  • 8VAC20-780-550-P

    “Based on observations and interview, the provider failed to maintain the written records of children’s serious and minor injuries that includes all required information in which entries are made the day of occurrence. Evidence: During observations of the Toddler A and B classrooms on 07/28/2022, licensing inspector observed a clipboard with 5 injury reports dated 07/21/2022, 07/22/2022, 7/26/2022, and 07/27/2022. The 5 injury reports did not document the time and date the parents were notified of the injuries. Program Director acknowledged the reports were incomplete.”

    Rule 8VAC20-780-550-P.

  • 8VAC20-780-570-E

    “Based on observation, the provider failed to ensure that all infant formula bottles in the infant room refrigerator were dated. Evidence: Infant bottles for 3 of 6 children in the infant room refrigerator failed to be dated.”

    Rule 8VAC20-780-570-E.

Jul 28, 2022: complaint inspection4 deficiencies
  • 8VAC20-780-350-B-1

    “Based on observation and interview, the provider failed to ensure that staff-to-child ratios were maintained on 07/28/2022. Evidence: 1. Upon entering the infant room, the licensing inspector observed 5 infants (ranging from 2.5 months to 11.5 months) with 1 staff. The required ratio is 4:1. 2. Program Director acknowledged the classroom was out of ratio.”

    Rule 8VAC20-780-350-B-1. From a complaint.

  • 8VAC20-780-350-B-3

    “Based on observation and interview, the provider failed to ensure that staff-to-child ratios were maintained on 07/28/2022. Evidence: 1. Upon entering the Beginner 1 classroom, the licensing inspector observed 17 children (ranging from age 2 to age 3) with 2 staff. The required ratio is 1:8. 2. Program Director acknowledged the classroom was out of ratio.”

    Rule 8VAC20-780-350-B-3. From a complaint.

  • 8VAC20-780-350-B-4

    “Based on observation and interview, the provider failed to ensure that staff-to-child ratios were maintained on 07/28/2022. Evidence: 1. Upon entering the Intermediate classroom, the licensing inspector observed 24 children (ranging from 3 years old to school age) with 2 staff. The required ration is 1:10. 2. Program Director acknowledged the classroom was out of ratio.”

    Rule 8VAC20-780-350-B-4. From a complaint.

  • 8VAC20-780-350-B-5

    “Based on observation and interview, the provider failed to ensure that staff-to-child ratios were maintained on 07/28/2022. Evidence: 1. Upon entering the School Age classroom, the licensing inspector observed 20 children with 1 staff. The required ration is 1:18. 2. Program Director acknowledged the classroom was out of ratio.”

    Rule 8VAC20-780-350-B-5. From a complaint.

Mar 8, 2022: inspection2 deficiencies
  • 8VAC20-780-130-A

    “Based on a review of children’s records, the center did not ensure to obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. Evidence: The record of child #4 (enrolled 11/1/21) contained documentation of immunizations dated 11/4/21.”

    Rule 8VAC20-780-130-A.

  • 8VAC20-780-160-A-1

    “Based on a review of staff records and interview, the center did not ensure that each staff submit documentation of a negative tuberculosis screening at the time of employment and prior to coming into contact with children. Evidence: The record of staff #4, hired on 11/8/21, contained documentation of a tuberculosis screening dated 11/29/21. Administration acknowledged the screening was late.”

    Rule 8VAC20-780-160-A-1.

All 21 visits on record
Visits on record
DateVisitWhat the record says
Mar 31, 2026Complaint inspectionNo violations cited
Mar 31, 2026Inspection2 violations cited
Sep 11, 2025InspectionNo violations cited
Jun 16, 2025Inspection1 violation cited
Jun 13, 2025InspectionNo violations cited
Dec 20, 2024Inspection1 violation cited
Nov 8, 2024Inspection3 violations cited
Jun 6, 2024Inspection1 violation cited
Jun 6, 2024Inspection3 violations cited
Dec 19, 2023Complaint inspection2 violations cited
Oct 6, 2023Inspection9 violations cited
Aug 10, 2023InspectionNo violations cited
Aug 10, 2023Complaint inspection1 violation cited
Aug 10, 2023Complaint inspectionNo violations cited
May 30, 2023Complaint inspection1 violation cited
May 30, 2023Inspection6 violations cited
Jan 27, 2023Complaint inspection1 violation cited
Jul 28, 2022Complaint inspectionNo violations cited
Jul 28, 2022Complaint inspection4 violations cited
Jul 28, 2022Inspection5 violations cited
Mar 8, 2022Inspection2 violations cited

Is it licensed?

  • Child Day Center: Two Year license, expires Oct 1, 2027.
  • Ages: 1 month - 12 years 11 months.
  • Capacity: 130 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 8 complaint inspections on record.
  • 4 complaint allegations published with Virginia’s findings, 4 of them found valid.
On record, newest first
DateWhatDetail
Jan 19, 2024ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.
Oct 17, 2023ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.
Jun 13, 2023ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.
Mar 15, 2023ComplaintAllegation: Supervision. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 13.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

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Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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