Primrose School at Westerre Commons
A child day center in Henrico, Virginia 23233
3855 Westerre Parkway, Henrico, Virginia 23233. (804) 290-7969.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 6 deficiencies in the last three years
- Jun 172026 the latest visit on record
- 269 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 inspections on record, the latest on Jun 17, 2026.
6 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
When those deficiencies happened
6 deficiencies in 3 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
Jun 17, 2026: inspection3 deficiencies
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8VAC20-780-530-A-1
“At least one staff member in each classroom or area where children are present shall have, current certification in cardiopulmonary resuscitation (CPR) as appropriate to the age of the children in care from an organization such as the American Red Cross, American Heart Association, American Safety and Health Institute, or National Safety Council. The training shall include an in-person competency demonstration. Neither/nor staff #11 or staff #12, both supervising a group of children in the early preschool classroom, had current CPR certification.”
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8VAC20-780-530-A-2
“At least one staff member in each classroom or area where children are present shall have, and current certification in first aid from an organization such as the American Red Cross, American Heart Association, American Safety and Health Institute, or National Safety Council. Neither staff #11 or staff #12, both supervising a group of children in the early preschool classroom, had current first aid certification.”
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8VAC20-780-60-A-8
“The center shall maintain a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction. The record of child #14, with a diagnosed food allergy, did not contain an allergy care plan.”
Jan 29, 2026: inspection1 deficiency
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8VAC20-780-270-C
“Inside areas occupied by children shall be maintained no lower than 68 degrees F. The temperature in three occupied classrooms was below 68 degrees. Licensing inspector observed thermostats in 3 classrooms set at 67 degrees and the room temperature registered 67 degrees on the thermostats.”
Feb 14, 2025: inspection2 deficiencies
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22.1-289.035-B-2
“Providers must obtain a completed national criminal background check prior to the employee’s first day of employment. S12, completed orientation and training nine days prior to the center receiving a completed national criminal background check.”
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8VAC20-780-500-B
The inspectors’ words, 130 words
“1. The diaper changing area shall be equipped with a leakproof or plastic-lined storage system that is either foot-operated or used in such a way that neither the staff member’s hand nor the soiled diaper touches an exterior surface of the storage system during disposal. A staff member in the young toddler room was observed lifting the diaper disposal trashcan lid with her hand to dispose of soiled diaper. 2. The diapering surface shall be cleaned with soap and at least room temperature water and sanitized after each use. A staff member was observed, after a diaper change, spraying a bleach and water mixture on the diapering surface and immediately wiping it off and not allowing the sanitizer to stay on the surface for 2 minutes before wiping it off.”
Apr 17, 2023: inspection1 deficiency
-
22.1-289.035-B-2
The inspectors’ words, 97 words
“Based on record review, the provider failed to ensure all applicants for employment shall submit to fingerprinting and undergo a national criminal background check prior to employment. Evidence: The record for S5, employed 01/09/2023 did not have results of a national criminal background check prior to the first day of employment. The results of a criminal record check were dated 01/11/2023. The record for S9, employed 03/13/2023 did not have results of a national criminal background check prior to the first day of employment. The results of the national criminal background check for S9 are dated 03/17/2023.”
All 10 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jun 17, 2026 | Inspection | 3 violations cited |
| Jan 29, 2026 | Inspection | 1 violation cited |
| May 1, 2025 | Inspection | No violations cited |
| Feb 14, 2025 | Complaint inspection | No violations cited |
| Feb 14, 2025 | Inspection | 2 violations cited |
| Jan 11, 2024 | Complaint inspection | No violations cited |
| Jan 11, 2024 | Inspection | No violations cited |
| Apr 17, 2023 | Inspection | 1 violation cited |
| Feb 2, 2022 | Complaint inspection | No violations cited |
| Dec 16, 2021 | Inspection | No violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Apr 24, 2027.
- Ages: 1 month - 12 years 11 months.
- Capacity: 269 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.
Has Virginia acted against it?
- 3 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 5, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 232 child care providers in Henrico County, the middle value for violations cited in the last three years was 10; this one had 6.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| La Petite Academy - Church Road | 3 |
| Kids In Discovery Preschool | 9 |
| Tuckaway-Barony Child Development Center | 11 |
| Chesterbrook Academy | 13 |
| Skipwith Academy @ Lauderdale Square (#77) | 11 |
| The Goddard School at Short Pump | 24 |
| Gayton Baptist Church | 3 |
| Primrose School at Westerre Commons This child care provider | 6 |
| A Child’s Place Preschool & Child Care Centers-Ridgefield Campus | 0 |
| Bright Horizons at Short Pump | 16 |
| Deep Run Baptist Church | 0 |
| Montessori Kids Universe | 15 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 5, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.