Hallwood Head Start
A child day center in Hallwood, Virginia 23359
28281 Main Street, Hallwood, Virginia 23359. (757) 442-9653, ext. 60.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 42 deficiencies in the last three years
- Sep 152026 the latest visit on record
- 50 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
15 inspections on record, the latest on Sep 15, 2026.
42 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.
When those deficiencies happened
42 deficiencies in 7 months of the last 36. Last cited Sep 2026. The last 3 years, to Oct 27, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Nov | Dec | ||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.
Sep 15, 2026: subsidy health and safety inspection4 deficiencies
-
22.1-289.035-B-4
“The center is required to obtain background checks from any state in which the individual has resided in the preceding five years. Staff #1, employed for over two weeks, did not have documentation of requesting a central registry and a sex offender registry check from one state.”
-
8VAC20-780-130-A
“The center shall obtain documentation that each child has received the immunizations required by the State Board of Health before the child can attend the center. Child 1 and Child 2, who had been attending for one week, did not have documentation of an immunization record on file.”
-
8VAC20-780-160-C
“Repeat Violation A tuberculosis (TB) screening is required every two years from the last screening. Staff #2 updated screening was due 5 months ago. The updated screening had not yet been completed.”
-
8VAC20-780-280-B
“Repeat Violation Hazardous substances must be in a locked place that prevents access by children. There were unlocked cleaning solutions in a kitchen cabinet. There was unlocked deodorizer in a bathroom cabinet.”
May 14, 2026: subsidy health and safety inspection5 deficiencies
-
8VAC20-780-160-C
“Repeat Violation A tuberculosis (TB) screening is required every two years from the last screening. Staff #2 updated screening was due 7 months ago and had not yet been completed.”
-
8VAC20-780-40-M
“The center is required to keep a current list of all known allergies, sensitivities, and dietary restrictions in each room or area where children are present. The list must be dated and kept confidential. The lists in two preschool rooms were not dated and were posted on the wall in plain sight.”
-
8VAC20-780-60-A
“Each center shall maintain and keep at the center a separate record for each child enrolled that contains all of the required information. The record for Child #1 was missing the a work phone number for a parent.”
-
8VAC20-780-70
“Repeat Violation Documentation of at least 2 references to character, reputation, and competency are to be checked prior to employment. If taken over the phone, reference checks shall be signed and dated. The reference checks for Staff 1 were not signed or dated.”
-
8VAC20-790-600-F
“Staff who work directly with children shall annually complete the department’s health and safety update course. Staff 2 and Staff 3 did not have documentation in the record to demonstrate that the required 2025 health and safety update training course had been completed.”
Dec 15, 2025: inspection3 deficiencies
-
8VAC20-780-270-A
“Repeat Violation The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a safe and operable condition. There was a hole, approximately 2 inches in diameter, at the base of the wall in the large bathroom.”
-
8VAC20-780-280-B
“Hazardous substances must be in a locked place that prevents access by children. There was paint and liquid adhesives in an unlocked storage closet in the large bathroom.”
-
8VAC20-780-340-F
“Children under 10 years of age shall always be within actual sight and sound supervision of staff. During the inspection, Child #1, a three year old, was observed walking alone through the hallway unsupervised.”
Apr 7, 2025: inspection5 deficiencies
-
22.1-289.011-F
“The license and any other documents required shall be posted in a conspicuous place on the licensed premises. The inspection summary from the most recent inspection, dated 9/10/2024, were not posted.”
-
8VAC20-780-160-C
“A tuberculosis (TB) screening is required every two years from the last screening. The record for staff #2 did not have a current TB screening. The updated screening was due 2 years ago.”
-
8VAC20-780-260-B
“The center shall obtain annual approval from the health department for meeting the requirements for water supply, sewage disposal system, and food service, if applicable. The center did not have current health inspections. The environmental sanitation inspection was due 5 months ago. The food permit inspection was due 3 months ago.”
-
8VAC20-780-270-A
“The center shall ensure that areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. There was a dead spider, a dead cricket and paper in a urinal in the large bathroom.”
-
8VAC20-780-70
“The following staff records shall include the name, address, and telephone number of a person to be notified in an emergency. This information shall be kept at the center. There was no emergency contact information at the center for staff #2 and staff #3.”
Sep 10, 2024: subsidy health and safety inspection3 deficiencies
-
8VAC20-790-600-D-1
“Repeat Violation Based on record review and interviews, it was determined that the vendor did not ensure all staff who work directly with children shall have within 90 days of the date of employment, current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. 1.The record for staff #1 (date of hire 8/24/23) did not contain documentation of current CPR certification.”
-
8VAC20-790-600-D-2
“Repeat Violation Based on record review and interviews, it was determined that the vendor did not ensure that all staff who work directly with children shall have within 90 days of the date of employment, current certification in first aid appropriate to the ages of children in care. 1.The record for staff #1 (date of hire 8/24/23) did not contain documentation of current first aid certification.”
-
8VAC20-790-600-F
“Repeat Violation Based on record review and interviews, it was determined the vendor did not ensure that staff who work directly with children shall, in addition to preservice and orientation training, annually attend at least 16 hours of training and staff development activities, to include the departments health and safety update course. Evidence: Staff #1 (date of hire 8/24/23), staff #3 (date of hire 8/21/23) and #4 (date of hire 10/5/21) had not completed the annual health and safety update training as required.”
Sep 10, 2024: inspection7 deficiencies
-
22.1-289.036-B-1
“Based on the review of board member records, it was determined the facility did not ensure that all applicants (officers of the corporation) and agents provide sworn statements. 1.There were no sworn statements in the record for board member #8, #9, #10, #11 and #12. 2.There was no sworn statement in the record for agent (staff) #7. a.Staff #7 confirmed the sworn statements were not in the records.”
-
22.1-289.036-B-2
“Based on the review of board member records, it was determined that the facility did not ensure that all applicants (officers of the corporation) and agents, have documentation of current criminal history checks. 1.There were no criminal history record checks in the record for board member #9, #11 and #12. a.Staff #7 confirmed criminal history checks were not in the records.”
-
22.1-289.036-B-3
“Based on the review of board member records, it was determined the facility did not ensure that all applicants (officers of the corporation) and agents have documentation of current central registry checks. 1.There were no central registry checks in the record for board member #11 and #12. 2.The central registry check for board member #8 was not current. The central registry check was dated 10/18/2018, therefore it had been more then 5 years since it was completed. a.Staff #7 confirmed current central registry checks were not in the records.”
-
8VAC20-780-160-A
“Repeat Violation Based on a review of staff records, it was determined that the facility did not ensure that all staff provide documentation of a negative TB screening at the time of employment and prior to coming into contact with children. Evidence: 1.The record for staff #6 (date of hire 10/29/18) did not contain documentation that a TB screening had been provided. 2.Staff #7 confirmed the TB screening was not in the record.”
-
8VAC20-780-280-B
“Repeat Violation Based on observation and interviews, it was determined that the facility did not ensure that hazardous substances such as cleaning materials were kept in a locked place using a safe locking method that prevents access by children. 1.In the 3-year-old classroom there was a container of anti-bacterial wipes sitting on a low shelf in a child play area. 2.The Director confirmed the container was accessible to children.”
-
8VAC20-780-320-B
“Based on observation and measurement, it was determined the facility did not ensure that the water temperature did not exceed 120F. 1.The sink in the student bathroom measured 124 F with a thermometer.”
-
8VAC20-780-70
“Repeat Violation Based on a review of staff records it was determined that the center did not ensure that a record was kept for each staff member or volunteer with all the required information. Evidence: 1.The record for volunteer #2 did not include documentation at the center of the name, address and telephone number of a person to be notified in an emergency.”
May 17, 2024: subsidy health and safety inspection3 deficiencies
-
8VAC20-790-600-D-1
“Repeat Violation Based on record review and interviews, it was determined that the vendor did not ensure that all staff who work directly with children shall have within 90 days of the date of employment or 90 days from subsidy vendor approval current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. Evidence: 1.The records for staff #2 and #3 did not contain documentation of current CPR certifications.”
-
8VAC20-790-600-D-2
“Repeat Violation Based on record review and interviews, it was determined that the vendor did not ensure that all staff who work directly with children shall have within 90 days of the date of employment or 90 days from subsidy vendor approval current certification in first aid appropriate to the ages of children in care. Evidence: 1.The records for staff #2 and #3 did not contain documentation of current first aid certifications.”
-
8VAC20-790-600-F
“Repeat Violation Based on record review and interviews, it was determined the vendor did not ensure that staff who work directly with children shall, annually attend at least 16 hours of training and staff development activities, to include the departments health and safety update course. Evidence: 1.The records for staff #1, #2, #3 and #5 did not include documentation that the 2023 health and safety update training course had been completed.”
May 17, 2024: inspection4 deficiencies
-
8VAC20-780-240-A
“Repeat Violation Based on the review of records and interview, it was determined the center did not ensure that the Virginia Department of Education sponsored orientation course is completed within 90 calendar days of employment. Evidence: 1.The records for staff #2, staff #3, and staff #4 did not contain documentation that the Virginia Department of Education sponsored orientation course was completed.”
-
8VAC20-780-280-B
“Repeat Violation Based on observation and interviews, it was determined that the facility did not ensure that hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. Evidence: 1.In the bathroom there was an unlocked cabinet that contained cleaning agents, mild acid and disinfectants. 2.Staff #3 confirmed the cabinet with the cleaning agents was not locked.”
-
8VAC20-780-350-B-4
“Based on observations, record review and interviews it was determined that the facility did not ensure that the staff-to-child ratio of 1:10 for children three-year-olds up to school age eligible was maintained. Evidence: 1.In the 4?5-year-old classroom there was one staff member (staff #5) supervising 15 children for approximately 3 minutes. 2.In the 3?4-year-old classroom there were 15 children with one staff member for approximately 15 minutes. 3.The Director confirmed the classrooms were out of ratio.”
-
8VAC20-780-70
“Based on a review of staff records it was determined that the center did not ensure that a record was kept for each staff member with all the required information. Evidence: 1.Documentation of emergency contact name, address, and phone number for staff #4 and staff #5 was not kept at the center. 2.Staff #3 confirmed the information was not at the center.”
Dec 14, 2023: subsidy health and safety inspection3 deficiencies
-
8VAC20-790-600-D-1
The inspectors’ words, 99 words
“Based on record review and interviews, it was determined that the vendor did not ensure that all staff who work directly with children shall have within 90 days of the date of employment or 90 days from subsidy vendor approval current certification in cardiopulmonary resuscitation (CPR) appropriate to the ages of children in care. Evidence: 1. The records for staff #1 (date of hire 8/15/23) , #3 (date of hire 10/5/21) and #4 (date of hire 8/31/23) did not contain documentation of current CPR certifications. 2. The Director confirmed the current CPR certifications were not in the staff record.”
-
8VAC20-790-600-D-2
The inspectors’ words, 101 words
“Based on record review and interviews, it was determined that the vendor did not ensure that all staff who work directly with children shall have within 90 days of the date of employment or 90 days from subsidy vendor approval current certification in first aid appropriate to the ages of children in care. Evidence: 1. The records for staff #1 (date of hire 8/15/23) staff #3 (date of hire 10/5/21) and staff #4 (date of hire 8/31/23) did not contain documentation of current first aid certifications. 2. The Director confirmed the current first aid certifications were not in the staff record.”
-
8VAC20-790-600-F
“Based on record review and interviews, it was determined the vendor did not ensure that staff who work directly with children shall, annually attend at least 16 hours of training and staff development activities, to include the departments health and safety update course. Evidence: The records for staff #3, #4, and #5 did not include documentation that the health and safety update training course had been completed.”
Dec 14, 2023: inspection5 deficiencies
-
22.1-289.035-A
“Repeat violation Based on record review, it was determined the facility did not ensure that a sworn statement or affirmation is obtained prior to the first day of employment or beginning to serve as a volunteer. 1. The records for staff #1 (date of hire 8/15/23) and staff #2 (date of hire 8/21/2023) did not contain documentation that a sworn statement or affirmation was obtained.”
-
8VAC20-780-160-C
“Based on a record review of five staff records it was determined that the center did not ensure that at least every two years from the date of the initial screening or testing, staff members shall obtain and submit the results of a follow-up tuberculosis screening as stated. Evidence: There was no documentation of an updated TB screening for staff #3. The last TB screening was dated 11/21/2021.”
-
8VAC20-780-240-A
“Based on the review of records and interview, it was determined the center did not ensure that the Virginia Department of Education sponsored orientation course is completed within 90 calendar days of employment. 1. The records for staff #2 (date of hire 8/21/23) and staff #4 (date of hire 8/31/2023) did not contain documentation that the Virginia Department of Education sponsored orientation course was completed. 2. Staff #5(Director) confirmed the training was not in the record.”
-
8VAC20-780-280-B
“Based on observation and interviews, it was determined that the facility did not ensure that hazardous substances such as cleaning materials shall be kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. In the classroom #2 there was a can of TNT foaming disinfectant cleanser in an unlocked cabinet. 2. In Classroom #1 there was a can of Lysol disinfectant spray and sanitizer on top of a cabinet. 3. Staff #5 (Director) confirmed the cleaning materials were not secured in locked cabinets.”
-
8VAC20-780-40-M
“Based on observation and interviews, it was determined that the facility did not ensure that the current list of children’s allergies, sensitivities, and dietary restrictions are maintained in a way that is accessible to all staff who work with children and kept confidential in each room or area where children are present. 1. The allergy lists in all three classrooms showed children’s names and their allergies in a manner that anyone coming into the classroom could see this confidential information.”
Sep 7, 2022: inspection4 deficiencies
-
Based on a review of ten staff records, it was determined that the facility did not ensure that all employees before five years since the dates of the last most recent criminal history record check complete an updated criminal history record check.
“Evidence: 1. The record for staff #5 contained a search of the central registry record check that was more than five years old. 2. Staff #6 reviewed the record for staff #5 and confirmed that an updated search of the central registry record check was not available for viewing during the inspection for staff #5.”
-
Based on a review of ten staff records, it was determined that the facility did not ensure that an employee is allowed to begin employment without a completed national criminal history record check (finger printing).
“Evidence: 1. The record for staff #1, working during the inspection, did not contain documentation of a completed national criminal history record check (finger printing). 2. Staff #6 reviewed the record for the staff #1 and confirmed that she did not have the results of the finger print background check (finger printing) available for viewing during the inspection.”
-
Based on a review of the medication currently stored at the center, it was determined that the licensee did not ensure that there is a current written authorization to administer medication.
“Evidence: 1. There was no current written parent authorization to administer medication for the medication for child #6. 2. There was no current written parent authorization to administer medication for the medication for child #7. 3. Staff #5 confirmed that there not a current written parent authorization to administer medication for child #6 and child #7.”
-
Based on a review of seven child records, it was determined that the licensee did not ensure that a written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction is maintained at the center.
“Evidence: 1. The record for child #6 had information that stated child #6 was allergic to peanuts, but the record did not contain an allergy plan. 2. The record for child #7 had information that stated child #6 was allergic to shellfish, but the record did not contain an allergy plan. 3. Staff #5 confirmed that neither child had an allergy plan even though both children had a diagnosed food allergy.”
May 4, 2022: inspection4 deficiencies
-
Based on a review of the facility’s first aid kits, it was determined that the licensee did not ensure that all first kits contain all of the required items.
“Evidence: 1. The first aid kit for bus van used for transporting the children to and from school on a daily basis did not include a first aid manual, tweezers, adhesive tape and a ice pack or cooling agent. 2. Staff #6 (Program Director) confirmed that first aid kit for the bus did not contain all of the required items.”
-
Based on a review of the emergency supplies at the center, it was determined that the licensee did not ensure that there is one working battery-operated radio in each building used by children.
“Evidence: 1. There was not a working battery-operated radio available during the inspection. 2. Staff #6 (Program Director) could not find batteries during the inspection to demonstrate that the battery-operated radio was working.”
-
Based on a review of the bus used for transporting children to and from the school, it was determined that the licensee did not ensure that a document containing local emergency contact information, potential shelters, hospitals, evacuation routes, etc., that pertain to each site frequently visited or of routes frequently driven by center staff for center business such as field trips or pick up or drop off of children to or from schools etc. This document must be kept in vehicles that centers use to transport children to and from the center was maintained on the bus.
“Evidence: 1. The bus used for transporting children did not contain a document with all of the required information. 2. Staff #6 (Program Director) confirmed that there was not a transportation document for the bus transporting children to and from the center.”
-
Based on a review of documentation and interviews, it was determined that the licensee did not ensure that a written record of daily attendance that documents the arrival and departure of each child in care as it occurs is maintained.
“Evidence: 1. The document used for recording attendance of the children in care did not record the arrival and departure of each child as it occurs. 2. Staff #6 (Program Director) confirmed that the current document used for attendance did not document arrival and departure as it occurs.”
Dec 13, 2021: inspection2 deficiencies
-
Based on a review of 4 staff records, it was determined that the facility did not deny continued employment of a staff who did not have a search of the central registry finding within 30 days of employment.
“Evidence: 1. The record for staff #2 did not contain documentation of a completed search of the central registry finding. 2. Staff #5 (Program Administrator) confirmed that the search of the central registry finding has not been received within 30 days of employment for staff #2.”
-
Based on a review of 4 staff records, it was determined that the facility did not ensure that all staff provide documentation of a negative TB screening.
“Evidence: 1. The record for staff #6 did not contain documentation of a negative TB screening. 2. Staff #5 (Program Administrator) confirmed that staff #6 did not have a negative TB screening available for viewing during the inspection.”
All 15 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 15, 2026 | Subsidy health and safety inspection | 4 violations cited |
| May 14, 2026 | Subsidy health and safety inspection | 5 violations cited |
| Dec 15, 2025 | Inspection | 3 violations cited |
| Dec 15, 2025 | Subsidy health and safety inspection | No violations cited |
| Apr 7, 2025 | Inspection | 5 violations cited |
| Apr 7, 2025 | Subsidy health and safety inspection | No violations cited |
| Sep 10, 2024 | Inspection | 7 violations cited |
| Sep 10, 2024 | Subsidy health and safety inspection | 3 violations cited |
| May 17, 2024 | Inspection | 4 violations cited |
| May 17, 2024 | Subsidy health and safety inspection | 3 violations cited |
| Dec 14, 2023 | Inspection | 5 violations cited |
| Dec 14, 2023 | Subsidy health and safety inspection | 3 violations cited |
| Sep 7, 2022 | Inspection | 4 violations cited |
| May 4, 2022 | Inspection | 4 violations cited |
| Dec 13, 2021 | Inspection | 2 violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Sep 14, 2028.
- A current subsidy provider.
- Ages: 3 years - 5 years.
- Capacity: 50 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Oct 27, 2026. Updated weekly.
Has Virginia acted against it?
- 0 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Oct 27, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 17 child care providers in Accomack County, the middle value for violations cited in the last three years was 6; this one had 42.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Oct 27, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Hallwood Head Start This child care provider | 42 |
| Tamekia Veney | 5 |
| Redwood Daycare, Inc. t/a Onley Preschool | 20 |
| Belle Croft Preschool | 47 |
| Coastal Virginia District of the United Methodist Church | 4 |
| Eastern Shore Early Childhood Development Center | 6 |
| Shore Christian Academy | 1 |
| Ms. Deborah Clark | 1 |
| Grow Early Learning - Parksley Center | 2 |
| Ms. Kenya Rogers | 16 |
| Eastern Shore Family YMCA | 31 |
| Children’s Harbor Eastern Shore | 19 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
-
Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Oct 27, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Oct 27, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Oct 27, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Oct 27, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.