Jo-Ann Dixon
A family day home in Chesapeake, Virginia 23324
2324 Ardmore Avenue, Chesapeake, Virginia 23324. (757) 543-4406.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 21 deficiencies in the last three years
- Sep 172026 the latest visit on record
- 12 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
9 inspections on record, the latest on Sep 17, 2026.
21 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
When those deficiencies happened
21 deficiencies in 6 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
Sep 17, 2026: inspection3 deficiencies
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Annually, the provider shall review with the parent the emergency contact information required in each child’s record to ensure the information is correct and shall obtain the parents signed acknowledgment of the review.
“The record for child #1 and #2 did not have an annual review of the emergency contact information.”
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Shelter-in-place procedures shall be practiced a minimum of twice per year.
“Shelter-in-place procedures were not practiced since November 14, 2025.”
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The family day home shall obtain documentation of additional immunizations for a child who is not exempt from the immunization requirements.
“The record for child #3 did not have updated immunizations.”
Mar 12, 2026: inspection5 deficiencies
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The center is required to have employees undergo a background check every five years.
“The most recent central registry check for staff #2 was overdue by seven months.”
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Poisonous materials shall be stored in an area inaccessible to children.
“Poisonous cleaning chemicals were in the unlocked cabinet below the sink in the restroom the children use. There was an aerosol air freshener on a shelf at child level in the day care room.”
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Children’s records are required to contain the name, phone number, and address of two emergency contacts and parental authorization for emergency medical care should it be needed.
“The record for Child #1 was missing the address for one of the two required emergency contacts. The child was present during the inspection and had been in care for a month. The record for child #5 did not contain emergency medical authorization.”
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Annually, the provider shall review with the parent the emergency contact information required in each child’s record to ensure the information is correct and shall obtain the parents signed acknowledgment of the review.
“The record for child #3 did not have a parent’s signature for an annual review of the emergency contact information. This was overdue by two years.”
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Documentation of additional immunizations is required once every six months for children under the age of two years. ’
“Child #3, immunization documentation update was overdue by 2.5 years.”
Sep 24, 2025: inspection2 deficiencies
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The provider shall obtain documentation of a physical examination prior to a child’s attendance or within 30 days after the first day of attendance.
“There were no physical exam records available for Child #1 and #5, who had been in care for over 30 days.”
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Children’s records are required to contain all of the required information.
“The record for Child #4 was missing the address for one of the two required emergency contacts. The child was present during the inspection and had been in care for three months.”
Mar 4, 2025: inspection3 deficiencies
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8VAC20-800-60-B
“Children’s records are required to contain medical insurance policy information and two emergency contacts. The record for Child #1 was missing the employment information for one parent; and one emergency contact. The child was present during the inspection and had been in care for a month over a year and a half.”
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Annually, the provider shall review with the parent the emergency contact information required in each child’s record to ensure the information is correct and shall obtain the parents signed acknowledgment of the review.
“Records for children #1 and #4 did not have a parent’s signature for an annual review of the emergency contact information. Child #1 had been in care for over 20 months and Child #4 had been in care for 16 months without any annual review.”
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Documentation of additional immunizations is required once every six months for children under the age of two years. ’
“Child #1, 3 years old, last documented immunization update was 20 months ago. Child #5, 3 years old, last documented immunization update was 17 months ago.”
Jul 18, 2024: inspection3 deficiencies
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8VAC20-800-60-B
“Based on record review and interview it was determined the provider did not ensure that children’s records contained all the required information. Evidence: 1. The record for child #4 did not contain medical insurance policy information. 2. The provider confirmed this information was not in the record during this inspection.”
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8VAC20-800-780-B
“Based on record review and interview it was determined the provider did not review with the parent the emergency contact information. Evidence: 1. The record for child #5 did not contain documentation of an annual review. 2. Provider confirmed this record needed an annual review.”
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8VAC20-800-90-C
“Based on record review and interview it was determined the provider did not obtain documentation of additional immunizations for a child who is not exempt from the immunization requirements according to subsection B of this section. Evidence: 1. The records for child #3 and child #4 did not contain documentation of immunization updates as required. 2. Provider confirmed these records were not available during this inspection.”
Jan 18, 2024: inspection5 deficiencies
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8VAC20-800-320-E
“Based on observation and interview it was determined the provider did not ensure heating devices located in areas accessible to children had a barrier or screen. Evidence: 1. There was a free standing electric heater that was hot to the touch in the area adjacent to childcare room. Children were observed in and out of this room. 2. Assistant provider confirmed this vent was hot to the touch.”
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8VAC20-800-590-A
“Based on observation and interview it was determined the provider did not place infants on their back when sleeping or napping. Evidence: 1. Child #3, a four month old, was observed laying on their stomach on the couch and in the crib, presenting a potential suffocation hazard. 2. Provider when asked stated that they laid the child down on their stomach.”
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8VAC20-800-590-B
The inspectors’ words, 110 words
“Based on observation and interview it was determined the provider did not promptly move an infant who falls asleep who falls asleep in a play space other than his own crib, cot, mat, or bed shall be moved promptly to his designated sleeping space if the safety or comfort of the infant, toddler, or preschool child is in question. Evidence: 1. In the room adjacent to the child care area upon inspector’s arrival child #3, a four month old, was observed sleeping on their stomach on the couch, presenting a potential suffocation hazard. 2. Provider confirmed child fell asleep on the couch and asked if they needed to move them.”
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8VAC20-800-60-B
“Based on record review it was determined the provider did not ensure that each child’s record contained all of the required information. Evidence: 1. The record for child #1 did not contain the medical insurance policy number as required.”
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8VAC20-800-90-C
“Based on record review and interview it was determined the provider did not obtain documentation of additional immunizations for a child every six months until the age of two years. Evidence: 1. The record for child #1(DOB 5/27/21) did not contain documentation of updated immunizations. The record available was dated 9/28/22. 2.The record for child #2(DOB 5/16/19) did not contain documentation of updated immunizations. The record available was dated 5/28/20. 3. Provider confirmed they did not have updated immunization records available during the inspection.”
Mar 6, 2023: inspection2 deficiencies
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8VAC20-800-60-B
The inspectors’ words, 232 words
“Based on record review and interview it was determined the provider did not ensure that each child’s record contained all of the required information. Evidence: 1. The record for child #1 did not contain proof of identity. 2. The record for child #2 did not contain the medical insurance policy number and the address for one of the two required emergency contacts. 3. The record for child #5 did not contain: - Child’s full name, nickname (if any), sex, address, and birth date; - Emergency contact information including - Name, address and telephone number of each custodial parent’s place of employment; - Name, office address and telephone number of the child’s physician; - Name, address and telephone number of two designated persons to contact in case of an emergency if the parent cannot be reached; - Information on allergies and intolerance to food, medication, or any other substances, and actions to take in an emergency situation; - Name and policy number of the child’s medical insurance, if applicable; - Names of persons other than the custodial parents who are authorized to pick up the child; - Appropriate legal paperwork when a custodial parent does not authorize the provider to release the child to the other parent; and - Chronic physical problems, pertinent developmental information, and any special accommodations needed 4. The provider confirmed that this information was not available during this inspection.”
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8VAC20-800-90-A
“Based on record review and interview it was determined the provider did not ensure that before a child may attend the family day home, the provider shall obtain documentation that the child has been adequately immunized according to the requirements of ? 32.1-46 A of the Code of Virginia and applicable State Board of Health regulations. Evidence: 1. The record for child #5(enrolled 2/27/23) did not contain the required immunization documentation prior to attending. 2. Provider confirmed this documentation was not available during this inspection.”
Aug 8, 2022: inspection2 deficiencies
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8VAC20-800-60-B
“Based on record review it was determined the provider did not ensure the record for each child contained all of the required information. Evidence: 1. The records for child #1, #2, and #3 did not contain their medical insurance policy number. 2. There was no first date of attendance in the records for child #3 and #4. 3. There was no enrollment form for child #4.”
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8VAC20-800-90-C
“Based on record review it was determined the provider did not obtain documentation of additional immunizations every six months for children under two years of age. Evidence: The records for child #1, #3, and #4 did not contain updated immunization documentation. The documents in the records were dated 11/12/21, 8/21/20, and 5/28/20 respectively.”
Apr 19, 2022: inspection3 deficiencies
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8VAC20-800-100-A
“Based on record review and interview it was determined the provider did not obtain documentation of a physical examination by or under the direction of a physician prior to a child’s attendance or within 30 days after the first day of attendance. Evidence: 1. The record for child #2(first day of attendance 9/4/2020) did not contain documentation of a physical exam. 2. The provider confirmed this documentation was not available during this inspection.”
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8VAC20-800-60-B
“Based on record review and interview it was determined the provider did not ensure that each child’s record contained all of the required documentation. Evidence: 1. The record for child #1, #2, and #3 did not contain the name and policy number of the child’s medical insurance. 2. The provider confirmed this information was not available during this inspection.”
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8VAC20-800-70-A
“Based on record review and interview it was determined the provider did not ensure parent’s were provided the provisions of the family day home’s emergency preparedness and response plan in writing before the child’s first day of attendance. Evidence: 1. The records for child #1, #2, and #3 did not contain documentation of the parent’s receiving the provisions of the family day home’s emergency preparedness and response plan in writing before the child’s first day of attendance. 2. The provider confirmed this documentation was not available during this inspection.”
All 9 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 17, 2026 | Inspection | 3 violations cited |
| Mar 12, 2026 | Inspection | 5 violations cited |
| Sep 24, 2025 | Inspection | 2 violations cited |
| Mar 4, 2025 | Inspection | 3 violations cited |
| Jul 18, 2024 | Inspection | 3 violations cited |
| Jan 18, 2024 | Inspection | 5 violations cited |
| Mar 6, 2023 | Inspection | 2 violations cited |
| Aug 8, 2022 | Inspection | 2 violations cited |
| Apr 19, 2022 | Inspection | 3 violations cited |
Is it licensed?
- Family Day Home: Two Year license, expires May 4, 2027.
- Ages: 1 month - 11 years 11 months.
- Capacity: 12 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.
Has Virginia acted against it?
- 0 complaint inspections on record.
- No complaint allegations published with findings.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 2, 2026. Updated weekly.
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 121 child care providers in the City of Chesapeake, the middle value for violations cited in the last three years was 13; this one had 21.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Jo-Ann Dixon This child care provider | 21 |
| Mrs. Bristel White | 8 |
| Quality’s Childcare | 16 |
| HRCAP CARVER | 13 |
| Chesapeake Christian Center | 28 |
| YMCA of South Hampton Roads-G W Carver Intermediate School | 31 |
| Gates of Heaven C.O.G.I.C. | 0 |
| My Joy II Learning Center and Childcare, LLC | 21 |
| Light Years Child Development Center, Inc II | 7 |
| In Loving Hands Child Care Center | 38 |
| BuZy Zee’s Early Childhood Center | 66 |
| Impact UM Church | 21 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
-
Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.