Hearth Record

Riverside Child Development & Learning Center

A child day center in Newport News, Virginia 23606

11879 Canon Blvd, Newport News, Virginia 23606. (757) 594-3300.

Virginia’s own record, on legacy.dss.virginia.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.

The short answer

The last 24 months 25 deficiencies in 7 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean4
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

17 inspections on record, the latest on Sep 16, 2026.

25 violations cited in the last three years.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

When those deficiencies happened

25 deficiencies in 7 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 5, 2026.

25 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

Sep 14, 2026: complaint inspection1 deficiency
  • 8VAC20-780-410-1

    “Repeat Violation The following acts are forbidden physical punishment, striking a child, roughly handling or shaking a child. On 9-10-2026, Staff #1 struck Child #1 (17 months) on the right side of their body between their face and shoulder. Child #1 immediately began to cry.”

    Rule 8VAC20-780-410-1. From a complaint.

Aug 20, 2026: inspection6 deficiencies
  • 8VAC20-780-270-A

    “Repeat Violation The areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. Unsafe conditions shall include, but not be limited to, splintered, cracked or otherwise deteriorating wood; chipped or peeling paint; visible cracks, bending or warping, rusting or breakage of any equipment; head entrapment hazards; and protruding nails, bolts or other components that could entangle clothing or snag skin. There is metal bolt that is rusty and protruding from the ground support of the 4 person spring bouncer.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-330-C

    “Ground supports shall be covered with materials that protect children from injury. A four way spring bouncer has been installed on top of resilient surfacing and there are no materials covering the metal supports.”

    Rule 8VAC20-780-330-C.

  • 8VAC20-780-40-M

    “The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential in each room or area where children are present. The list in the Young Toddlers and Old Toddlers rooms were not kept confidential and the list was not dated in the Young Toddler room.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-510-G

    “Medication shall be labeled with the child’s name, the name of the medication, the dosage amount, and the time or times to be given. One medication for Child #1 did not include the child’s name, the dosage amount, and the time or times to be given.”

    Rule 8VAC20-780-510-G.

  • 8VAC20-780-510-P

    The inspectors’ words, 93 words

    “Repeat Violation When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medications that are not picked up by the parent within 14 days will be disposed of by the center by either dissolving the medication down the sink or flushing it down the toilet. Child #2 has a medication authorization for 1 medication. The authorization had expired by over 3 weeks and the medication dad not been returned or disposed of as required.”

    Rule 8VAC20-780-510-P.

  • 8VAC20-780-80-A

    “Repeat Violation For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. The attendance sheet for PreK was not accurate as it listed 14 children in care and there were only 12.”

    Rule 8VAC20-780-80-A.

Aug 17, 2026: complaint inspection1 deficiency
  • 8VAC20-780-410-1

    “The following actions or threats thereof are forbidden; physical punishment, striking a child, roughly handling or shaking a child, restricting movement through binding or tying, forcing a child to assume an uncomfortable position, or exercise as punishment. Staff #1 was observed lifting up Child #1 so his feet were not on the ground by grasping him under both of his arms and then roughly laying him down on their back on a nap mat.”

    Rule 8VAC20-780-410-1. From a complaint.

Jun 23, 2026: complaint inspection1 deficiency
  • 8VAC20-780-410-5

    “The following actions or threats thereof are forbidden: Withholding or forcing of rest. It was determined that at least three staff members in Classroom #1 placed cool gel packs on children’s upper backs to keep them awake prior to lunch being served.”

    Rule 8VAC20-780-410-5. From a complaint.

Jan 28, 2026: inspection3 deficiencies
  • 8VAC20-780-270-A

    “Repeat Violation Areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. Unsafe conditions shall include, but not be limited to, chipped or peeling paint; visible cracks, bending or warping, rusting or breakage of any equipment. The trashcan in Room E had areas of flacking rust.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-510-P

    “Repeat Violation When an authorization for medication expires, the facility shall notify parents the medication must be picked up within 14 days of the authorization expiration or that a new authorization should be completed. Child #1 has 3 medication authorization for 3 medications, and the authorizations were overdue by more then 2 weeks. The authorizations had not been renewed, and the medications had not been returned or disposed of as required.”

    Rule 8VAC20-780-510-P.

  • 8VAC20-780-80-A

    “For each group of children, the center shall maintain a written record of daily attendance that documents the arrival and departure of each child in care as it occurs. The attendance sheet for Classroom A was not accurate as it listed 7 children in care and there were 9.”

    Rule 8VAC20-780-80-A.

Jul 30, 2025: inspection6 deficiencies
  • 8VAC20-780-150-B

    “Immunization records are required to be signed by a physician, his designee, or an official of the local health department. The immunization records for Child #4 and Child #5 were not signed. Child #4 has been enrolled for over 3 weeks and Child #5 has been enrolled for 7 weeks.”

    Rule 8VAC20-780-150-B.

  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, shall be maintained in a clean, safe and operable condition. The following areas were not in compliance; 1.The playground surfacing/rubber padding has a 12? by 6? divot in the surfacing and it possess as a tripping hazard. 2.There are areas of chipped, peeling paint and cracked drywall in classroom B, D, F and Classroom G. 3.There are 9 nap mats observed that have areas of broken and cracked plastic edges with exposed foam/cushioning.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-290-A-3

    “In areas used by preschool age or younger children, electrical outlets should have protective covers. There were 3 uncovered outlets in both Classroom D and Classroom G.”

    Rule 8VAC20-780-290-A-3.

  • 8VAC20-780-510-L

    “Medication shall be kept in a locked place using a safe locking method that prevents access by children. A medication (medication B) was observed in an unlocked box stored on top of refrigerator in Classroom G.”

    Rule 8VAC20-780-510-L.

  • 8VAC20-780-510-P

    “When an authorization for medication expires, the parent shall be notified that the medication needs to be picked up within 14 days or the parent must renew the authorization. Medications that are not picked up by the parent within 14 days will be disposed of by the center by either dissolving the medication down the sink or flushing it down the toilet. Child #1 had 1 medication (medication A) with an expired authorization by over 2 months, and the medication had not been sent home or disposed as required.”

    Rule 8VAC20-780-510-P.

  • 8VAC20-780-60-A-8

    “A written care plan for each child with a diagnosed food allergy, to include instructions from a physician regarding the food to which the child is allergic and the steps to be taken in the event of a suspected or confirmed allergic reaction is required. There was not a care plan for child #1, who has a diagnosed food allergy.”

    Rule 8VAC20-780-60-A-8.

Apr 1, 2025: inspection3 deficiencies
  • 8VAC20-780-500-A

    “Staff shall wash hands with soap and running water before and after a diaper change and children’s hands shall be washed with soap and running water after toileting, or any contact with blood, feces or urine. Staff did not wash their hands after changing a child’s diaper and did not wash the child’s hands after the diaper change.”

    Rule 8VAC20-780-500-A.

  • 8VAC20-780-500-B

    “(Repeat Violation) The diapering surface shall be cleaned with soap and at least room temperature water and sanitized after each use. Staff did not clean or sanitize the diaper changing surface after a diaper change.”

    Rule 8VAC20-780-500-B.

  • 8VAC20-780-530-A-1

    “At least one staff in each classroom or area where children are present shall have current certification in CPR and shall include an in-person competency demonstration. The staff with a group of twelve, two-year-old children, had not completed the in-person competency demonstration required.”

    Rule 8VAC20-780-530-A-1.

Nov 7, 2024: inspection4 deficiencies
  • 8VAC20-780-270-A

    “Areas and equipment of the center, inside and outside, are maintained in a clean, safe and operable condition. On the “older” playground there were areas of rust, chipping and peeling paint on the metal playground piece.”

    Rule 8VAC20-780-270-A.

  • 8VAC20-780-350-B-1

    “The required ratio for children ages birth up to 16 months is one staff per 4 children. 1.Staff #7 was observed alone in the classroom supervising 8 children , the youngest child, child #2 was age 10 months old. Staff #7 was alone for approximately an hour. 2. Staff #6 was observed alone in the classroom supervising 5 children, the youngest child, child #6 was age 15 months old. Staff #6 was alone for approximately an hour.”

    Rule 8VAC20-780-350-B-1.

  • 8VAC20-780-40-M

    “The center shall maintain, in a way that is accessible to all staff who work with children, a current written list of all children’s allergies, sensitivities, and dietary restrictions documented in the allergy plan. This list shall be dated and kept confidential in each room or area where children are present. Child #3 has milk sensitivity, Child #5 has a nut allergy and Child #6 has an egg allergy and their names were not written on a current list in their classrooms. These 3 children are in sperate classrooms.”

    Rule 8VAC20-780-40-M.

  • 8VAC20-780-500-B

    “The diapering surface shall be used only for diapering or cleaning children, and it shall be cleaned with soap and at least room temperature water and sanitized after each use. Staff #8 was observed diapering a child and did not wash or sanitize the diaper pad.”

    Rule 8VAC20-780-500-B.

Jul 27, 2023: inspection1 deficiency
  • Based on observation and photograph, the center did not ensure all hazardous substances were kept in a locked place using a safe locking method that prevents access by children.

    “Evidence: In the Young Infant room, there was a bottle of surface disinfectant cleaner observed unlocked on the diapering station. A photograph of observation during the inspection.”

    Rule 8VAC20-780-280-B.

Feb 27, 2023: inspection2 deficiencies
  • Based on observation and interview, the center did not ensure to staff to children ratios are followed whenever children are in care.

    “Evidence: In the Infant room, there was observation of a 2:10 staff to children ratio during the inspection. Interview with staff confirmed the staff to children ratio followed.”

    Rule 8VAC20-780-350-B-1.

  • Based on review of documentation and interview, the center did not ensure to practice all monthly evacuation drill.

    “Evidence: During the inspection on February 27, 2023, there was no practiced evacuation drill documented for January 2023 review. Interview with staff confirmed this documentation was not available during the inspection.”

    Rule 8VAC20-780-550-D.

Aug 19, 2022: inspection1 deficiency
  • Based on observation of center’s video footage, interview, and review of documentation, the center did not ensure all staff refrained from forbidden actions.

    The inspectors’ words, 156 words

    “Evidence: On August 19, 2022, there was a review of video footage capturing the incident on August 18, 2022 involving Staff#1 interactions with Child#1 and Child#2 in the classroom. The observations consists of the following: 1. Child#1 and Child#2 were separated and placed on opposite sides of the green wall. 2. Staff#1 roughly grabbed Child#1 by the arm and directed child to sit down on the floor. The second time Staff#1 grabbed child by the arm while Child#1 was standing and roughly sat child back down on the floor . The third time Child#1 was sitting down and Staff#1 grabbed child by the arm and roughly sat the child down on the floor. 3. Child#2 attempted to go to the other side and Staff#2 immediately grabbed child by the hand, roughly and directed child to sit down. 4. Interview with staff confirmed observations in the video footage. 5. Documentation reviewed confirmed incident observed at the center.”

    Rule 8VAC20-780-410-1.

Jan 26, 2022: inspection1 deficiency
  • Based on review of staff record and interview, the center did not ensure to obtain a copy of all criminal history results as required.

    “Evidence: 1. In Staff#2’s record (date of hire: 01/17/22), there was not a copy of a sex offender registry check found. 2. Interview with staff confirmed a copy of this search was not completed prior to this inspection, however a search has been completed and included in staff’s record at this time.”

    Rule 22.1-289.035-B-4.

All 17 visits on record
Visits on record
DateVisitWhat the record says
Sep 16, 2026Complaint inspectionNo violations cited
Sep 14, 2026Complaint inspection1 violation cited
Aug 20, 2026Inspection6 violations cited
Aug 17, 2026Complaint inspection1 violation cited
Jun 23, 2026Complaint inspection1 violation cited
Jan 28, 2026Inspection3 violations cited
Jul 30, 2025Complaint inspectionNo violations cited
Jul 30, 2025Inspection6 violations cited
Apr 1, 2025Inspection3 violations cited
Nov 7, 2024Inspection4 violations cited
Jan 22, 2024InspectionNo violations cited
Jul 27, 2023Inspection1 violation cited
Feb 27, 2023Complaint inspectionNo violations cited
Feb 27, 2023Inspection2 violations cited
Aug 19, 2022Inspection1 violation cited
Aug 8, 2022InspectionNo violations cited
Jan 26, 2022Inspection1 violation cited

Is it licensed?

  • Child Day Center: Two Year license, expires Apr 28, 2027.
  • Ages: 1 month - 8 years 11 months.
  • Capacity: 129 children.
Source:

Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 5, 2026. Updated weekly.

Has Virginia acted against it?

  • 6 complaint inspections on record.
  • 2 complaint allegations published with Virginia’s findings, 2 of them found valid.
On record, newest first
DateWhatDetail
Oct 14, 2026ComplaintAllegation: Restraints/Behavior Management. Virginia’s finding: Reported/Valid.
Jul 7, 2026ComplaintAllegation: Restraints/Behavior Management. Virginia’s finding: Reported/Valid.

Who does the caring?

  • Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Virginia’s search doesn’t list owners.

How is it rated?

  • Virginia’s search doesn’t show a quality rating.

How does it compare nearby?

  • Among 82 child care providers in the City of Newport News, the middle value for violations cited in the last three years was 9.5; this one had 25.
Source:

Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 5, 2026. Updated weekly.

What the record doesn’t say

  • Virginia doesn’t grade how serious a violation is, so no severity is shown.
  • Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
  • Virginia doesn’t publish staffing levels or owners for individual providers.
  • A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
  • Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
  • Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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