Smart Start
A child day center in West Point, Virginia 23181
610 18th Street, West Point, Virginia 23181. (804) 843-4869.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Virginia’s own record is on legacy.dss.virginia.gov.
The short answer
- 9 deficiencies in the last three years
- Feb 252026 the latest visit on record
- 100 children, its licensed capacity
Each figure’s source sits beside it, in its section below.
What these words mean4
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
21 inspections on record, the latest on Feb 25, 2026.
9 violations cited in the last three years.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
When those deficiencies happened
9 deficiencies in 4 months of the last 36. Last cited Mar 2025. The last 3 years, to Nov 2, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in its source’s words
Grouped by visit, newest first, with the level its source gave it.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
Mar 24, 2025: subsidy health and safety inspection1 deficiency
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Staff are required to complete the department’s health and safety update course annually.
“Staff #1 did not complete the training in 2024. Training is one year overdue.”
Mar 24, 2025: inspection1 deficiency
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The center is required to obtain background checks from any state in which the individual has resided in the preceding five years.
“Staff #1, employed for one year and three months, did not have documentation of requesting a central registry check or sex offender registry check from one state.”
Oct 25, 2024: subsidy health and safety inspection1 deficiency
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Staff are required to complete the department’s health and safety update course annually.
“Staff #1 has not completed training since hire date in 2022. Training is one year overdue.”
Oct 25, 2024: inspection2 deficiencies
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The center is required to have employees undergo a background check every five years.
“The central registry finding in the record for Staff #2 was completed one month after it expired.”
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A tuberculosis (TB) screening is required every two years from the last screening.
“The tuberculosis screening in the record for Staff #1 was completed two weeks after its expiration date.”
Jul 12, 2024: complaint inspection1 deficiency
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Complaint related
The inspectors’ words, 149 words
“Based on interviews the center did not ensure care and protection for children at all times. Evidence: 1.On 07/12/2024, a total of eight staff were interviewed , whom confirmed that the center was being painted during the hours of operation for at least four hours, for two consecutive business days. 2.Staff reported concerns for the infant children, as infants are unable to report effects and express themselves. 3.Staff also reported concerns for two asthmatic children in the facility, and that the fumes were strong in those classroom areas. 4.The paint manufacturer was contacted and stated that it is not recommended to paint in areas with infant children. During painting, rooms should be well ventilated and following completion of paint job, allow 3-4 hours until children are allowed into freshly painted rooms. 5. Administrative staff acknowledged that it was not a safe choice to paint during the hours of operation.”
Apr 29, 2024: inspection3 deficiencies
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Based on review of staff records, the center did not obtain a completed sworn statement or affirmation for each staff member prior to date of hire.
“Evidence: The record for staff 2 (Date of hire 12/21/2023) did not contain a completed sworn statement or affirmation.”
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(Repeat violation) Based on review of staff records, the center did not obtain documentation of a negative tuberculosis screening within the last 30 calendars days of the date of employment.
“Evidence: 1. The record for staff 1 (hire date 12/12/2023), contained a negative tuberculosis screening dated for 2/22/2024. 2. The record for staff 2 (hire date 12/21/2023), contained a negative tuberculosis screening dated for 4/22/2024.”
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Based on a review of five staff records, the center did not ensure that records for staff were complete.
The inspectors’ words, 112 words
“Evidence: 1. The record for staff 1 was missing documentation that the individual possesses the education and training required by the job position. Staff 1?s hire date was 12/13/2023. 2. The record for staff 2 was missing documentation that the individual possesses the education and training required by the job position, and two or more references as to character and reputation as well as competency were checked before employment or volunteering. Staff 2?s hire date was 12/21/2023. 3. The record for staff 5 was missing documentation of two or more references as to character and reputation as well as competency were checked before employment or volunteering. Staff 5?s hire date was 4/22/2024.”
Sep 7, 2023: inspection6 deficiencies
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8VAC20-780-160-A
“Based on record review, the center did not obtain a Tuberculosis (TB) test/screening for all staff within the last 30 calendar days of the date of employment. 1. Staff 5?s record contained a tuberculosis (TB) test dated 9/28/2021. Staff 5?s dated of hire was 7/24/2023. 2. The director stated that she was not aware that she needed an updated tuberculosis (TB) test when she was rehired.”
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8VAC20-780-270-A
“Based on observation, the center did not maintain a safe condition in one classroom. Evidence: A pair of teacher scissors was found sitting on top of a set of cubbies near the door in classroom 1.”
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8VAC20-780-280-B
“Based on observation, the center did not ensure that all hazardous substances such as cleaning materials, insecticides, and pesticides shall be kept in a locked place using a safe locking method that prevents access by children. Evidence: 1. In classroom 1, there was a clear bottle labeled ?bleach no water? hanging over the sink where children wash their hands.”
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8VAC20-780-290-A-3
“Based on observation, the center failed to ensure that all electrical outlets shall have protective covers that are of a size that cannot be swallowed by children. Evidence: 1. In classroom 2, there were 3 electrical outlets not covered with protective covers. 2. Staff was aware that outlets were not covered.”
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8VAC20-780-550-E
“Based on record review, the center did not ensure that a shelter in place procedures shall be practiced a minimum of twice per year. Evidence: 1. Reviewed the evacuation drill log and found that there was no shelter in place drills practice from September 2022 ? August 2023. 2. The director was aware that a shelter in place drill had not been practiced.”
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8VAC20-780-550-F
“Based on record review, the center did not ensure that lockdown procedures shall be practiced at least annually. Evidence: 1. The evacuation drill log did not contain documentation that a lockdown drill had been practiced between September 2022 ? August 2023. 2. The director stated that she was not aware that a lockdown drill had not been completed.”
Apr 13, 2023: subsidy health and safety inspection3 deficiencies
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8VAC20-790-600-D-1
“Based on review, two center staff did not have current certification in Cardiopulmonary Resuscitation (CPR) appropriate to the ages of children in care. Evidence: 1. Staff #2 (Date of hire 4/4/2022) did not have current certification in cardiopulmonary resuscitation (CPR). 2. Staff #3 (Date of hire 11/28/2022) did not have current certification in cardiopulmonary resuscitation (CPR).”
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8VAC20-790-600-D-2
“Based on review, two center staff did not have current certification in first aid appropriate to the ages of children in care. Evidence: 1. Staff #2 (Date of hire 4/4/2022) did not have current certification in first aid appropriate to the ages of children in care. 2. Staff #3 (Date of hire 11/28/2022) did not have current certification in first aid appropriate to the ages of children in care.”
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8VAC20-790-600-F
“Based on record review and interview, the vendor did not ensure that each staff complete annually the Virginia Annual Health and Safety Update Course sponsored by the Department as required. Evidence: 1. The record of staff #4 (DOH: 07/01/2019) contained documentation of the Virginia Annual Health and Safety Update dated 10/19/2021. 2. The record of staff #5 (DOH: 08/16/2022) contained documentation of the Virginia Annual Health and Safety Update dated 08/16/2022. 3. The administrator acknowledged that the training update had not been completed annually as required.”
Apr 13, 2023: inspection3 deficiencies
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8VAC20-780-270-A
“Based on observation it was determined the center did not ensure that all areas and equipment of the center, inside and outside, were maintained in a clean, safe and operable condition. Evidence: 1. In the 2?s and 3?s classroom, there was a hole in the wall approximately 2-3 inches located on the back wall under the window seal.”
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8VAC20-780-290-A-3
“Based on observation, the center failed to have protective covers on electrical outlets in areas used by preschool age or younger children. Evidence: 1. The Preschool classroom (Ages 3years ? 5 years) had one outlet that was not covered with an outlet cover located on the wall near the door within reach of children. 2. In the entry area above a bench, an outlet was not covered with and outlet cover. The outlet cover is within reach of children.”
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8VAC20-780-40-M
“Based on observation, the center did not maintain, in a way that is accessible to all caregivers, a current written list of all children’s allergies, sensitivities, and dietary restrictions. This list shall be dated and kept confidential. Evidence: 1. The allergy list was not kept in a confidential manner, as the list was observed posted on the front wall near the door in the 2?s and 3?s classroom.”
Feb 2, 2023: complaint inspection2 deficiencies
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8VAC20-780-410-1
The inspectors’ words, 261 words
“Based on a review of documentation, interviews, and video footage, the center did not ensure that staff did not use a forbidden action of rough handling a child. Evidence: 1) Video footage of the infant classroom reviewed on February 24, 2023, revealed that on December 8, 2023, Staff #1 roughly handled an infant in care. In the video, staff were observed feeding an infant, while another teacher was preparing formula. There was a third teacher who entered the classroom 15 seconds into the video with an infant that was asleep. The infant was placed on a mat on the floor with a blanket. The video, which was 1 minutes and 39 seconds in length, shows Staff #1 enter the classroom and places her things down. She then proceeds to pick up child # 1 by his right arm and swings him as she grabs his left arm and the child is dangling in the air. Staff #1 then proceeds to take a few steps toward a bean bag on the floor while holding Child #1 by both arms. Staff #1 picks up a stuff animal with one hand and drops it on the floor while holding child #1 by the left arm as the child dangled in the air while she then kicks the bean bag with her foot. Staff #1 then grabs child #1?s right arm and is holding the child by both arms. A staff then takes child #1 and holds the child in her arms. Child #1?s feet were observed off the ground for a approximately 17 seconds.”
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8VAC20-780-440-G
“Based on observation and video footage, the center failed to use a crib for children under 12 months of age who are not developmentally ready to sleep on a cot or mat. Evidence: 1. A teacher placed a sleeping infant on a mat. The teacher then covered the infant with a blanket.”
Oct 18, 2022: inspection2 deficiencies
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8VAC20-780-130-A
“Based on record review, the center did not obtain documentation of a physical exam for children within one month of attendance. Evidence: Child #3 first date of attendance was 9/13/2022 and their record did not contain a physical exam. Child #5 first date of attendance was 9/13/2022 and their record did not contain a physical exam.”
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8VAC20-820-120-E-2
“Based on observation and interview, the center failed to post the most recent inspection of the facility. Evidence: 1. The inspection posted in the hall on the bulletin board was dated 1/7/20. The most recent inspection was dated 5/5/22. 2. The director verified the most current inspection was not posted.”
May 25, 2022: inspection3 deficiencies
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Based on observation, the center did not ensure all hazardous substances such as cleaning materials were kept in a locked place using a safe locking method that prevented access by children.
“Evidence: During the inspection, the kitchen door was observed propped open. A rolling cart located in the kitchen contained a variety of cleaning products.”
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Based on the review of five children’s records and interview, the center did not ensure one child’s contained the required information.
“Evidence: The record for Child #1 contained the name, address and phone number for one designated person to call in an emergency if a parent cannot be reached. Name, address and phone number is required for two designated emergency contacts other than the child’s parent. A member of management confirmed this information during the inspection.”
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Based on review of six staff records, observation and interview, the center did not ensure one staff record contained the required information.
“Evidence: The record for Staff #1 (hire date 04/04/2022) did not the name, address and phone number of one person to be notified in case of emergency and information regarding any health problems that may interfere with fulfilling the job responsibilities. Staff #1 was observed working during the inspection. A member of management confirmed the information was not in the record while the licensing inspector was on site.”
All 21 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Feb 25, 2026 | Subsidy health and safety inspection | No violations cited |
| Aug 5, 2025 | Subsidy health and safety inspection | No violations cited |
| Aug 5, 2025 | Inspection | No violations cited |
| Mar 24, 2025 | Subsidy health and safety inspection | 1 violation cited |
| Mar 24, 2025 | Inspection | 1 violation cited |
| Oct 25, 2024 | Inspection | 2 violations cited |
| Oct 25, 2024 | Subsidy health and safety inspection | 1 violation cited |
| Oct 25, 2024 | Complaint inspection | No violations cited |
| Jul 12, 2024 | Complaint inspection | 1 violation cited |
| Apr 30, 2024 | Subsidy health and safety inspection | No violations cited |
| Apr 29, 2024 | Inspection | 3 violations cited |
| Sep 7, 2023 | Subsidy health and safety inspection | No violations cited |
| Sep 7, 2023 | Inspection | 6 violations cited |
| Apr 13, 2023 | Subsidy health and safety inspection | 3 violations cited |
| Apr 13, 2023 | Inspection | 3 violations cited |
| Feb 2, 2023 | Complaint inspection | 2 violations cited |
| Oct 18, 2022 | Subsidy health and safety inspection | No violations cited |
| Oct 18, 2022 | Inspection | 2 violations cited |
| May 25, 2022 | Subsidy health and safety inspection | No violations cited |
| May 25, 2022 | Inspection | 3 violations cited |
| Feb 3, 2022 | Complaint inspection | No violations cited |
Is it licensed?
- Child Day Center: Two Year license, expires Sep 16, 2027.
- A current subsidy provider.
- Ages: 1 month - 12 years 11 months.
- Capacity: 100 children.
Virginia Department of Education, Search for Child Day Care: each facility’s page. Checked Nov 2, 2026. Updated weekly.
Has Virginia acted against it?
- 4 complaint inspections on record.
- 2 complaint allegations published with Virginia’s findings, 2 of them found valid.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations and Search for Child Day Care: each complaint’s page, with its allegations and findings. Checked Nov 2, 2026. Updated weekly.
| Date | What | Detail |
|---|---|---|
| Jul 12, 2024 | Complaint | Allegation: Supervision. Virginia’s finding: Reported/Valid. |
| Feb 2, 2023 | Complaint | Allegation: Structured Program. Virginia’s finding: Reported/Valid. |
Who does the caring?
- Virginia doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Virginia’s search doesn’t list owners.
How is it rated?
- Virginia’s search doesn’t show a quality rating.
How does it compare nearby?
- Among 11 child care providers in King William County, the middle value for violations cited in the last three years was 8; this one had 9.
Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations. Checked Nov 2, 2026. Updated weekly.
| Place | Violations cited in the last three years |
|---|---|
| Gedell Gresham | 11 |
| Smart Start This child care provider | 9 |
| Our Lady of the Blessed Sacrament Church | 5 |
| Creative Critters, Inc. | 17 |
| Ms. Crasheena Drummond | 0 |
| West Point United Methodist Church | 1 |
| Young Men’s Christian Association of the Virginia Peninsulas-WP | 35 |
| Fun Farm Centers, Inc. | 8 |
| Agape Children’s Ministry | 3 |
| McKendree Methodist Church | 3 |
| Williamsburg James City County Community Action Agency, Inc | 11 |
What the record doesn’t say
- Virginia doesn’t grade how serious a violation is, so no severity is shown.
- Virginia publishes a complaint’s allegations and findings only when its inspection found a violation and the records are linked.
- Virginia doesn’t publish staffing levels or owners for individual providers.
- A plan of correction sent late, or not at all, isn’t online: Virginia says to ask the inspector.
- Virginia’s pages show about the last five years of inspections; for older ones, Virginia says to contact the licensing inspector.
- Virginia says this information may not be accurate, up to date or complete, and shouldn’t be the only source in choosing care.
Sources
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Virginia Department of Education, Search for Child Day Care: each facility’s page.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each inspection’s page, with its violations.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
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Virginia Department of Education, Search for Child Day Care: each complaint’s page, with its allegations and findings.
Checked Nov 2, 2026. Updated weekly. No open licence; Virginia allows non-commercial use, so Care Ledger shows it free.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Virginia Department of Education. Virginia’s own record is on legacy.dss.virginia.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 2, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.