Primrose School at Sonoma Ranch
A licensed child care center in San Antonio, Texas 78255
14875 Kyle Seale Pkwy, San Antonio, Texas 78255. (210) 372-1488.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 14 deficiencies cited in the last three years Middle in Bexar County: 5
- 5 rated High by Texas, its most serious level (needs attention)
- 27 inspections on record
- 4-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
14 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
27 inspections on record. The latest, on Aug 24, 2026: 1 deficiency cited.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Dec 10, 2025
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Oct 8, 2025
Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the inspection on Sep 3, 2025
2 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
14 deficiencies in 8 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Aug 24, 2026: inspection1 deficiency
-
Diapering Procedures - Wash Infant’s Hands
“A caregiver in the older infant classroom did not wash the infant’s hands after diapering. Note, this was corrected when I informed the staff after they had placed the infant on the booster seat that the infant needed their hands to be washed. Caregiver picked up the infant and took them over to the sink where they washed the infant’s hands.”
Feb 11, 2026: inspection4 deficiencies
-
Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
“Nine out of the ten staff files reviewed did not have training hours in all required topics from the last full year of employment.”
-
Children’s Records - Immunizations
“During the inspection, two children’s immunization records were not current. Note: administration was able to obtain one record during the inspection”
-
Required Personnel Records - signed dated statement that employee received operational policies
“Ten out of the ten staff files did not have signed acknowledgment of receiving Operational Policies.”
-
Required Personnel Records - Required Affidavit (Form 2985)
“One out of ten staff files did not have a notarized Affidavit for Applicants for Employment with a Licensed Operation. NOTE: This was corrected at inspection when the staff member provided the notarized document.”
Dec 10, 2025: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based on the information gathered, a child was left unsupervised outside for approximately one minute. Note: Prior to inspection; caregiver’s were reprimanded.”
Oct 8, 2025: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the investigation, it was confirmed that a child exited the back door of a classroom to the playground and went unnoticed by caregivers for approximately 2-5 minutes.”
Sep 3, 2025: inspection1 deficiency
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Prohibited Punishments - Grabbing and Pulling
“During the walkthrough, a caregiver was observed grabbing a child by the arm during a transition.”
Aug 26, 2025: inspection1 deficiency
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Medication No Longer Used
“Two children with medication kept at the operation expired in 11/2024, 1/2025 and 7/2025.”
Dec 27, 2024: report to the state2 deficiencies
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Responsibilities of Caregivers - Share Information with Incoming Caregivers
“Caregiver failed to share information regarding a child’s injury to the closing caregiver.”
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AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
“The operation did not contact a child’s parent to report a possible injury that required medical intervention after the child reported being hurt and showed signs of a possible injury.”
Dec 2, 2024: inspection2 deficiencies
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“A caregiver with an inactive background check from 3/2023 had direct access to children in care. NOTE: The caregiver was asked to leave the operaton and a background check was submitted by the opertion.”
-
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“Two allergy plans on file did not contain the parent signature on the form.”
May 16, 2024: report to the state1 deficiency
-
Responsibilities of Caregivers - Know number of children responsible for
“A caregiver failed to conduct a proper name to face count when arriving outside at the playground, therefore a child was left inside unattended.”
6 deficiencies older than three years
Jun 29, 2023: inspection3 deficiencies
-
Administering Medication - Original Container with Child’s Name, Date
“An inhaler and Epipen did not have the original prescription box for the child in care. A bottle of Benadryl did not have a child’s name on the container.”
-
Immunization Records, Exceptions, and Exemptions Current
“1 out of 10 immunization records reviewed was missing and updated record in the child’s file.”
-
Medication No Longer Used
“3 medications had expiration dates of 9/22, 5/23 and 5/22.”
Nov 30, 2022: report to the state1 deficiency
-
Responsibilities of Caregivers - Supervision of Children
“There were 2 children left outside the classroom unsupervised for 1 to 3 minutes.”
Jun 6, 2022: report to the state1 deficiency
-
Responsibilities of Caregivers- Supervision of Children
“There was a child that was left inside the classroom for 1 minute before being regrouped with their class.”
Jan 13, 2022: report to the state1 deficiency
-
Responsibilities of Caregivers- Supervision of Children
“It was determined that there was a child that was left in a classroom unattended for 30 seconds.”
All 41 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 24, 2026 | Inspection | 1 deficiency cited |
| Jul 7, 2026 | Inspection | No violation found |
| Jun 30, 2026 | Report to the state | No violation found |
| Feb 11, 2026 | Inspection | 4 deficiencies cited |
| Jan 20, 2026 | Inspection | No violation found |
| Dec 10, 2025 | Inspection | No violation found |
| Dec 10, 2025 | Report to the state | 1 deficiency cited |
| Nov 13, 2025 | Inspection | No violation found |
| Nov 10, 2025 | Report to the state | No violation found |
| Oct 22, 2025 | Inspection | No violation found |
| Oct 9, 2025 | Inspection | No violation found |
| Oct 8, 2025 | Report to the state | 1 deficiency cited |
| Sep 9, 2025 | Inspection | No violation found |
| Sep 3, 2025 | Inspection | 1 deficiency cited |
| Aug 26, 2025 | Inspection | 1 deficiency cited |
| Jan 7, 2025 | Inspection | No violation found |
| Dec 27, 2024 | Report to the state | 2 deficiencies cited |
| Dec 2, 2024 | Inspection | 2 deficiencies cited |
| Jul 12, 2024 | Inspection | No violation found |
| Jul 8, 2024 | Report to the state | No violation found |
| Jun 3, 2024 | Inspection | No violation found |
| May 17, 2024 | Inspection | No violation found |
| May 16, 2024 | Report to the state | 1 deficiency cited |
| Mar 19, 2024 | Inspection | No violation found |
| Mar 12, 2024 | Report to the state | No violation found |
| Jul 21, 2023 | Inspection | No violation found |
| Jul 7, 2023 | Inspection | No violation found |
| Jul 3, 2023 | Report to the state | No violation found |
| Jun 29, 2023 | Inspection | 3 deficiencies cited |
| Jun 28, 2023 | Report to the state | No violation found |
| Dec 2, 2022 | Inspection | No violation found |
| Nov 30, 2022 | Report to the state | 1 deficiency cited |
| Aug 17, 2022 | Inspection | No violation found |
| Jul 20, 2022 | Inspection | No violation found |
| Jun 9, 2022 | Inspection | No violation found |
| Jun 6, 2022 | Report to the state | 1 deficiency cited |
| Feb 17, 2022 | Inspection | No violation found |
| Feb 7, 2022 | Inspection | No violation found |
| Jan 14, 2022 | Inspection | No violation found |
| Jan 13, 2022 | Report to the state | 1 deficiency cited |
| Oct 19, 2021 | Report to the state | No violation found |
Is it licensed?
- Licensed Center, permit issued Jul 10, 2006.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 210 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 14 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 4-Star (the highest of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 14.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| The Children’s Lighthouse at Two Creeks | 4 |
| Donalyn Collier | 0 |
| Joy Holistic Education | 24 |
| Kristin Haley | Not given |
| The Pillars Christian Learning Center | 25 |
| Dandelion Wishes Childcare | 0 |
| Primrose School at Sonoma Ranch This child care provider | 14 |
| Country Home Learning Center #10 Ltd. | 5 |
| Crown of Life Lutheran School | 3 |
| Eleanor Rodriguez | 2 |
| Alamo Heights United Methodist Weekday School | 12 |
| Country Home Learning Center #1, Ltd. | 5 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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