Hearth Record

Primrose School at Sonoma Ranch

A licensed child care center in San Antonio, Texas 78255

14875 Kyle Seale Pkwy, San Antonio, Texas 78255. (210) 372-1488.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 14 deficiencies in 8 months of the last 36. Last cited Aug 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

14 deficiencies cited in the last three years

The middle of the 768 child care providers in Bexar County had 5.

27 inspections on record. The latest, on Aug 24, 2026: 1 deficiency cited.

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Dec 10, 2025

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Oct 8, 2025

Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the inspection on Sep 3, 2025

2 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

14 deficiencies in 8 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

14 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Aug 24, 2026: inspection1 deficiency
  • Diapering Procedures - Wash Infant’s Hands

    “A caregiver in the older infant classroom did not wash the infant’s hands after diapering. Note, this was corrected when I informed the staff after they had placed the infant on the booster seat that the infant needed their hands to be washed. Caregiver picked up the infant and took them over to the sink where they washed the infant’s hands.”

    Rule 746.3505(b). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Aug 24, 2026.

Feb 11, 2026: inspection4 deficiencies
  • Training Requirements for Employees, Caregivers, and Directors - 24 Annual training

    “Nine out of the ten staff files reviewed did not have training hours in all required topics from the last full year of employment.”

    Rule 746.1301(a)(5)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 28, 2026. Correction verified: Mar 2, 2026.

  • Children’s Records - Immunizations

    “During the inspection, two children’s immunization records were not current. Note: administration was able to obtain one record during the inspection”

    Rule 746.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 27, 2026. Correction verified: Feb 26, 2026.

  • Required Personnel Records - signed dated statement that employee received operational policies

    “Ten out of the ten staff files did not have signed acknowledgment of receiving Operational Policies.”

    Rule 746.901(7)(A). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 25, 2026. Correction verified: Feb 27, 2026.

  • Required Personnel Records - Required Affidavit (Form 2985)

    “One out of ten staff files did not have a notarized Affidavit for Applicants for Employment with a Licensed Operation. NOTE: This was corrected at inspection when the staff member provided the notarized document.”

    Rule 746.901(4). Medium Low, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Feb 11, 2026.

Dec 10, 2025: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “Based on the information gathered, a child was left unsupervised outside for approximately one minute. Note: Prior to inspection; caregiver’s were reprimanded.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 7, 2026. Correction verified: Jan 20, 2026.

Oct 8, 2025: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “During the investigation, it was confirmed that a child exited the back door of a classroom to the playground and went unnoticed by caregivers for approximately 2-5 minutes.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 17, 2025. Correction verified: Oct 22, 2025.

Sep 3, 2025: inspection1 deficiency
  • Prohibited Punishments - Grabbing and Pulling

    “During the walkthrough, a caregiver was observed grabbing a child by the arm during a transition.”

    Rule 746.2805(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 3, 2025. Correction verified: Sep 9, 2025.

Aug 26, 2025: inspection1 deficiency
  • Medication No Longer Used

    “Two children with medication kept at the operation expired in 11/2024, 1/2025 and 7/2025.”

    Rule 746.3809. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 27, 2025. Correction verified: Sep 3, 2025.

Dec 27, 2024: report to the state2 deficiencies
  • Responsibilities of Caregivers - Share Information with Incoming Caregivers

    “Caregiver failed to share information regarding a child’s injury to the closing caregiver.”

    Rule 746.1203(10). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 24, 2025. Correction verified: Mar 19, 2025.

  • AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization

    “The operation did not contact a child’s parent to report a possible injury that required medical intervention after the child reported being hurt and showed signs of a possible injury.”

    Rule 746.307(b)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 24, 2025. Correction verified: Mar 19, 2025.

Dec 2, 2024: inspection2 deficiencies
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “A caregiver with an inactive background check from 3/2023 had direct access to children in care. NOTE: The caregiver was asked to leave the operaton and a background check was submitted by the opertion.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 2, 2024. Correction verified: Dec 3, 2024.

  • Food Allergy Emergency Plan Signed by Parents and Health Care Professional

    “Two allergy plans on file did not contain the parent signature on the form.”

    Rule 746.3819. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 3, 2024. Correction verified: Dec 9, 2024.

May 16, 2024: report to the state1 deficiency
  • Responsibilities of Caregivers - Know number of children responsible for

    “A caregiver failed to conduct a proper name to face count when arriving outside at the playground, therefore a child was left inside unattended.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 23, 2024. Correction verified: Jun 4, 2024.

6 deficiencies older than three years
Jun 29, 2023: inspection3 deficiencies
  • Administering Medication - Original Container with Child’s Name, Date

    “An inhaler and Epipen did not have the original prescription box for the child in care. A bottle of Benadryl did not have a child’s name on the container.”

    Rule 746.3805(b)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 29, 2023. Correction verified: Jul 7, 2023.

  • Immunization Records, Exceptions, and Exemptions Current

    “1 out of 10 immunization records reviewed was missing and updated record in the child’s file.”

    Rule 746.613(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 7, 2023. Correction verified: Jul 7, 2023.

  • Medication No Longer Used

    “3 medications had expiration dates of 9/22, 5/23 and 5/22.”

    Rule 746.3809. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 29, 2023. Correction verified: Jul 7, 2023.

Nov 30, 2022: report to the state1 deficiency
  • Responsibilities of Caregivers - Supervision of Children

    “There were 2 children left outside the classroom unsupervised for 1 to 3 minutes.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 16, 2022. Correction verified: Dec 15, 2022.

Jun 6, 2022: report to the state1 deficiency
  • Responsibilities of Caregivers- Supervision of Children

    “There was a child that was left inside the classroom for 1 minute before being regrouped with their class.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2022. Correction verified: Jul 20, 2022.

Jan 13, 2022: report to the state1 deficiency
  • Responsibilities of Caregivers- Supervision of Children

    “It was determined that there was a child that was left in a classroom unattended for 30 seconds.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 10, 2022. Correction verified: Feb 17, 2022.

All 41 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Aug 24, 2026Inspection1 deficiency cited
Jul 7, 2026InspectionNo violation found
Jun 30, 2026Report to the stateNo violation found
Feb 11, 2026Inspection4 deficiencies cited
Jan 20, 2026InspectionNo violation found
Dec 10, 2025InspectionNo violation found
Dec 10, 2025Report to the state1 deficiency cited
Nov 13, 2025InspectionNo violation found
Nov 10, 2025Report to the stateNo violation found
Oct 22, 2025InspectionNo violation found
Oct 9, 2025InspectionNo violation found
Oct 8, 2025Report to the state1 deficiency cited
Sep 9, 2025InspectionNo violation found
Sep 3, 2025Inspection1 deficiency cited
Aug 26, 2025Inspection1 deficiency cited
Jan 7, 2025InspectionNo violation found
Dec 27, 2024Report to the state2 deficiencies cited
Dec 2, 2024Inspection2 deficiencies cited
Jul 12, 2024InspectionNo violation found
Jul 8, 2024Report to the stateNo violation found
Jun 3, 2024InspectionNo violation found
May 17, 2024InspectionNo violation found
May 16, 2024Report to the state1 deficiency cited
Mar 19, 2024InspectionNo violation found
Mar 12, 2024Report to the stateNo violation found
Jul 21, 2023InspectionNo violation found
Jul 7, 2023InspectionNo violation found
Jul 3, 2023Report to the stateNo violation found
Jun 29, 2023Inspection3 deficiencies cited
Jun 28, 2023Report to the stateNo violation found
Dec 2, 2022InspectionNo violation found
Nov 30, 2022Report to the state1 deficiency cited
Aug 17, 2022InspectionNo violation found
Jul 20, 2022InspectionNo violation found
Jun 9, 2022InspectionNo violation found
Jun 6, 2022Report to the state1 deficiency cited
Feb 17, 2022InspectionNo violation found
Feb 7, 2022InspectionNo violation found
Jan 14, 2022InspectionNo violation found
Jan 13, 2022Report to the state1 deficiency cited
Oct 19, 2021Report to the stateNo violation found

Is it licensed?

  • Licensed Center, permit issued Jul 10, 2006.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 210 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 14 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 4-Star (the highest of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 14.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.