Joy Holistic Education
A licensed child care center in San Antonio, Texas 78255
22864 Cielo Vis, San Antonio, Texas 78255. (210) 455-0713.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 24 deficiencies cited in the last three years Middle in Bexar County: 5
- 8 rated High by Texas, its most serious level (needs attention)
- 24 inspections on record
- 3-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
24 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
24 inspections on record. The latest, on Sep 24, 2026: no violation found.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the inspection on Sep 17, 2026
Rated High by Texas: Franchise Tax Delinquent, at the assessment on Jun 16, 2026
Rated High by Texas: Franchise Tax Delinquent, at the inspection on May 27, 2026
5 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
24 deficiencies in 11 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Sep 17, 2026: inspection6 deficiencies
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the inspection, multiple children were observed entering the building and walking to their classrooms unsupervised.”
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Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training
“At the time of the inspection, the director did not have the required 30 hours of annual training for the last full year of employment.”
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Annual Sanitation Inspection
“The last health/sanitation inspection was dated 9/16/25.”
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Medication Authorization - Signed and Dated
“One child with medication on site did not have a parent signature authorizing the operation to administer the medication.”
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Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“At the time of the inspection, two children with diagnosed food allergies did not have completed Food Allergy Emergency Plans.”
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Inspect Fire Extinguishers Monthly
“The fire extinguishers were not documented as being inspected monthly since May 2026.”
Aug 26, 2026: report to the state1 deficiency
-
Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
“During the investigation, it was determined that a staff member did not have first aid training.”
Jun 16, 2026: assessment1 deficiency
-
Franchise Tax Delinquent
“The operation’s LLC has forfeited the right to transact business in the state of Texas.”
May 27, 2026: inspection1 deficiency
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Franchise Tax Delinquent
“The operation’s LLC is currently forfeited in the right to transact business in the state of Texas”
Nov 7, 2025: inspection1 deficiency
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the walkthrough, four children were observed unsupervised in a classroom.”
Oct 16, 2025: inspection8 deficiencies
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Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children
“During the walkthrough, there were cleaning products and other chemicals in cabinets of multiple classrooms accessible to children.”
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Prohibited Equipment - Allows Children To Fall Inside Structure Onto Other Parts
“During the playground walkthrough, there was a jungle gym observed on the play area.”
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Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
“During the staff file review, it was found that two caregivers did not have the in-person portion of the CPR training. One caregiver had an expired CPR card.”
-
Garbage Inaccessible to Children; Maintained in Sanitary Manner
“During the walkthrough, garbage cans in multiple classrooms were observed with no lids, leaving garbage accessible to the children.”
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Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
“The changing table pads in the toddler rooms had cloth coverings, which were not able to be sanitized in between diaper changes.”
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Medication No Longer Used
“During the inspection, medication was being stored: for one child no longer enrolled, for one child no longer being administered, and two expired medications.”
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Documentation of Drills
“The annual fire drill log did not have fire drills logged for April, May, June, or July of 2025.”
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Required Personnel Records - Required Affidavit (Form 2985)
“One out of the ten staff files did not have a notarized affidavit.”
Sep 30, 2025: assessment1 deficiency
-
Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
“The operation has not provided proof of liability insurance coverage by anniversary date, which was 9/23/25.”
Apr 11, 2025: inspection1 deficiency
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“An individual with a pending background check was present in a classroom with 13 children. A caregiver with a eligible background check present, additionally. Noted: The individual left the premises during the inspection.”
Oct 25, 2024: inspection1 deficiency
-
Responsibilities of Caregivers - Know number of children responsible for
“A caregiver when asked did not know the correct number of children in her classroom.”
Feb 28, 2024: inspection2 deficiencies
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Fire Extinguishers Serviced
“There is no service tag on the fire extinguisher proving that it has been serviced.”
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Children’s Products- Annual Certification
“The CPSC form was last completed in 2021.”
Jan 19, 2024: assessment1 deficiency
-
Report Number of Employees
“The operation failed to report the number of employees that left their employment by the required January 15th deadline.”
9 deficiencies older than three years
Jul 21, 2023: inspection4 deficiencies
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The operation’s last fire inspection was conducted 8/18/21.”
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Safety - Areas Free From Hazards
“The wall next to an outlet in room 3 by the sliding door, has a hole.”
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Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing
“A Little Tykes slide was not placed on a loose fill area and a climbing unit did not have loose fill material underneath.”
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Placement of Groups - Not Exceed Room Capacity
“Classroom 1 had 30 children meeting for the morning. The room capacity is 16.”
Jul 7, 2022: report to the state4 deficiencies
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AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“A volunteer who was left alone with children did not have FBI check eligibility.”
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AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
“Neglect occurred when a two year old child was found outside of the operation. The child was unaccounted for approximately 7-8 minutes and was found by a neighbor. The child was at risk of serious harm.”
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Responsibilities of Caregivers - Supervision of Children
“Caregivers failed supervise appropriately when a 2 year old child was found outside the operation. Caregivers were unaware that the child had left the facility until the child was returned by a neighbor.”
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Report Situation Placing Children at Risk
“The operation failed to notify child care regulation when a child was found outside the operation.”
Feb 9, 2022: inspection1 deficiency
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Fire Drill Monthly - Exit in 3 Minutes
“Fire drill for January was not documented.”
All 32 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 24, 2026 | Inspection | No violation found |
| Sep 17, 2026 | Inspection | 6 deficiencies cited |
| Aug 26, 2026 | Report to the state | 1 deficiency cited |
| Jul 20, 2026 | Inspection | No violation found |
| Jul 16, 2026 | Report to the state | No violation found |
| Jun 16, 2026 | Assessment | 1 deficiency cited |
| May 27, 2026 | Inspection | 1 deficiency cited |
| Nov 14, 2025 | Inspection | No violation found |
| Nov 7, 2025 | Inspection | 1 deficiency cited |
| Oct 16, 2025 | Inspection | 8 deficiencies cited |
| Sep 30, 2025 | Assessment | 1 deficiency cited |
| Aug 11, 2025 | Inspection | No violation found |
| May 30, 2025 | Inspection | No violation found |
| May 12, 2025 | Inspection | No violation found |
| Apr 23, 2025 | Inspection | No violation found |
| Apr 11, 2025 | Inspection | 1 deficiency cited |
| Apr 9, 2025 | Report to the state | No violation found |
| Nov 4, 2024 | Inspection | No violation found |
| Oct 25, 2024 | Inspection | 1 deficiency cited |
| Sep 12, 2024 | Inspection | No violation found |
| Feb 28, 2024 | Inspection | 2 deficiencies cited |
| Jan 19, 2024 | Assessment | 1 deficiency cited |
| Aug 15, 2023 | Inspection | No violation found |
| Jul 21, 2023 | Inspection | 4 deficiencies cited |
| Nov 8, 2022 | Inspection | No violation found |
| Oct 6, 2022 | Inspection | No violation found |
| Aug 15, 2022 | Inspection | No violation found |
| Jul 7, 2022 | Report to the state | 4 deficiencies cited |
| Feb 9, 2022 | Inspection | 1 deficiency cited |
| Dec 10, 2021 | Inspection | No violation found |
| Nov 16, 2021 | Inspection | No violation found |
| Sep 23, 2021 | Report to the state | No violation found |
Is it licensed?
- Licensed Center, permit issued Mar 7, 2022.
- Accepts state child care subsidies.
- Licensed for ages: Toddler, Pre-Kindergarten, School.
- Capacity: 119 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 5 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 3-Star (the middle of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 24.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| The Children’s Lighthouse at Two Creeks | 4 |
| Donalyn Collier | 0 |
| Joy Holistic Education This child care provider | 24 |
| Kristin Haley | Not given |
| The Pillars Christian Learning Center | 25 |
| Dandelion Wishes Childcare | 0 |
| Primrose School at Sonoma Ranch | 14 |
| Country Home Learning Center #10 Ltd. | 5 |
| Crown of Life Lutheran School | 3 |
| Eleanor Rodriguez | 2 |
| Alamo Heights United Methodist Weekday School | 12 |
| Country Home Learning Center #1, Ltd. | 5 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
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Paid listing
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