Hearth Record

Joy Holistic Education

A licensed child care center in San Antonio, Texas 78255

22864 Cielo Vis, San Antonio, Texas 78255. (210) 455-0713.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 24 deficiencies in 11 months of the last 36. Last cited Sep 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

24 deficiencies cited in the last three years

The middle of the 768 child care providers in Bexar County had 5.

24 inspections on record. The latest, on Sep 24, 2026: no violation found.

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the inspection on Sep 17, 2026

Rated High by Texas: Franchise Tax Delinquent, at the assessment on Jun 16, 2026

Rated High by Texas: Franchise Tax Delinquent, at the inspection on May 27, 2026

5 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

24 deficiencies in 11 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

24 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Sep 17, 2026: inspection6 deficiencies
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “During the inspection, multiple children were observed entering the building and walking to their classrooms unsupervised.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 17, 2026. Correction verified: Sep 24, 2026.

  • Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training

    “At the time of the inspection, the director did not have the required 30 hours of annual training for the last full year of employment.”

    Rule 746.1301(a)(6)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 17, 2026. Correction verified: Oct 14, 2026.

  • Annual Sanitation Inspection

    “The last health/sanitation inspection was dated 9/16/25.”

    Rule 746.3401(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 17, 2026. Correction verified: Sep 25, 2026.

  • Medication Authorization - Signed and Dated

    “One child with medication on site did not have a parent signature authorizing the operation to administer the medication.”

    Rule 746.3803(a)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 18, 2026. Correction verified: Sep 23, 2026.

  • Food Allergy Emergency Plan Signed by Parents and Health Care Professional

    “At the time of the inspection, two children with diagnosed food allergies did not have completed Food Allergy Emergency Plans.”

    Rule 746.3819. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 30, 2026. Correction verified: Sep 24, 2026.

  • Inspect Fire Extinguishers Monthly

    “The fire extinguishers were not documented as being inspected monthly since May 2026.”

    Rule 746.5307(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 17, 2026. Correction verified: Sep 23, 2026.

Aug 26, 2026: report to the state1 deficiency
  • Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

    “During the investigation, it was determined that a staff member did not have first aid training.”

    Rule 746.1315(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 10, 2026. Correction verified: Sep 4, 2026.

Jun 16, 2026: assessment1 deficiency
  • Franchise Tax Delinquent

    “The operation’s LLC has forfeited the right to transact business in the state of Texas.”

    Rule 745.247. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 22, 2026. Correction verified: Jun 22, 2026.

May 27, 2026: inspection1 deficiency
  • Franchise Tax Delinquent

    “The operation’s LLC is currently forfeited in the right to transact business in the state of Texas”

    Rule 745.247. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 1, 2026. Correction verified: Jun 16, 2026.

Nov 7, 2025: inspection1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “During the walkthrough, four children were observed unsupervised in a classroom.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 7, 2025. Correction verified: Nov 14, 2025.

Oct 16, 2025: inspection8 deficiencies
  • Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

    “During the walkthrough, there were cleaning products and other chemicals in cabinets of multiple classrooms accessible to children.”

    Rule 746.3407(12). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 16, 2025. Correction verified: Nov 7, 2025.

  • Prohibited Equipment - Allows Children To Fall Inside Structure Onto Other Parts

    “During the playground walkthrough, there was a jungle gym observed on the play area.”

    Rule 746.4603(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 24, 2025. Correction verified: Nov 7, 2025.

  • Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

    “During the staff file review, it was found that two caregivers did not have the in-person portion of the CPR training. One caregiver had an expired CPR card.”

    Rule 746.1315(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 31, 2025. Correction verified: Oct 22, 2025.

  • Garbage Inaccessible to Children; Maintained in Sanitary Manner

    “During the walkthrough, garbage cans in multiple classrooms were observed with no lids, leaving garbage accessible to the children.”

    Rule 746.3407(8). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 24, 2025. Correction verified: Nov 7, 2025.

  • Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface

    “The changing table pads in the toddler rooms had cloth coverings, which were not able to be sanitized in between diaper changes.”

    Rule 746.3503(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 16, 2025. Correction verified: Nov 7, 2025.

  • Medication No Longer Used

    “During the inspection, medication was being stored: for one child no longer enrolled, for one child no longer being administered, and two expired medications.”

    Rule 746.3809. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 31, 2025. Correction verified: Nov 7, 2025.

  • Documentation of Drills

    “The annual fire drill log did not have fire drills logged for April, May, June, or July of 2025.”

    Rule 746.5205(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 24, 2025. Correction verified: Nov 7, 2025.

  • Required Personnel Records - Required Affidavit (Form 2985)

    “One out of the ten staff files did not have a notarized affidavit.”

    Rule 746.901(4). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 24, 2025. Correction verified: Oct 22, 2025.

Sep 30, 2025: assessment1 deficiency
  • Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance

    “The operation has not provided proof of liability insurance coverage by anniversary date, which was 9/23/25.”

    Rule 746.203(2). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 2, 2025. Correction verified: Oct 1, 2025.

Apr 11, 2025: inspection1 deficiency
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “An individual with a pending background check was present in a classroom with 13 children. A caregiver with a eligible background check present, additionally. Noted: The individual left the premises during the inspection.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 11, 2025. Correction verified: Apr 23, 2025.

Oct 25, 2024: inspection1 deficiency
  • Responsibilities of Caregivers - Know number of children responsible for

    “A caregiver when asked did not know the correct number of children in her classroom.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 25, 2024. Correction verified: Nov 4, 2024.

Feb 28, 2024: inspection2 deficiencies
  • Fire Extinguishers Serviced

    “There is no service tag on the fire extinguisher proving that it has been serviced.”

    Rule 746.5307(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 6, 2024. Correction verified: Mar 21, 2024.

  • Children’s Products- Annual Certification

    “The CPSC form was last completed in 2021.”

    Rule 746.4135(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 6, 2024. Correction verified: Mar 21, 2024.

Jan 19, 2024: assessment1 deficiency
  • Report Number of Employees

    “The operation failed to report the number of employees that left their employment by the required January 15th deadline.”

    Rule 746.303(b). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 21, 2024. Correction verified: Jan 19, 2024.

9 deficiencies older than three years
Jul 21, 2023: inspection4 deficiencies
  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “The operation’s last fire inspection was conducted 8/18/21.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 4, 2023. Correction verified: Aug 15, 2023.

  • Safety - Areas Free From Hazards

    “The wall next to an outlet in room 3 by the sliding door, has a hole.”

    Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 24, 2023. Correction verified: Aug 15, 2023.

  • Active Play Surfacing In Use Zones - Loose Fill or Unitary Surfacing

    “A Little Tykes slide was not placed on a loose fill area and a climbing unit did not have loose fill material underneath.”

    Rule 746.4901(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 4, 2023. Correction verified: Aug 15, 2023.

  • Placement of Groups - Not Exceed Room Capacity

    “Classroom 1 had 30 children meeting for the morning. The room capacity is 16.”

    Rule 746.1505(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 21, 2023. Correction verified: Aug 15, 2023.

Jul 7, 2022: report to the state4 deficiencies
  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “A volunteer who was left alone with children did not have FBI check eligibility.”

    Rule 745.641. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 29, 2022. Correction verified: Oct 7, 2022.

  • AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited

    “Neglect occurred when a two year old child was found outside of the operation. The child was unaccounted for approximately 7-8 minutes and was found by a neighbor. The child was at risk of serious harm.”

    Rule 746.1201(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 29, 2022. Correction verified: Oct 6, 2022.

  • Responsibilities of Caregivers - Supervision of Children

    “Caregivers failed supervise appropriately when a 2 year old child was found outside the operation. Caregivers were unaware that the child had left the facility until the child was returned by a neighbor.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 29, 2022. Correction verified: Oct 6, 2022.

  • Report Situation Placing Children at Risk

    “The operation failed to notify child care regulation when a child was found outside the operation.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 29, 2022. Correction verified: Oct 6, 2022.

Feb 9, 2022: inspection1 deficiency
  • Fire Drill Monthly - Exit in 3 Minutes

    “Fire drill for January was not documented.”

    Rule 746.5205(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 11, 2022. Correction verified: Feb 11, 2022.

All 32 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Sep 24, 2026InspectionNo violation found
Sep 17, 2026Inspection6 deficiencies cited
Aug 26, 2026Report to the state1 deficiency cited
Jul 20, 2026InspectionNo violation found
Jul 16, 2026Report to the stateNo violation found
Jun 16, 2026Assessment1 deficiency cited
May 27, 2026Inspection1 deficiency cited
Nov 14, 2025InspectionNo violation found
Nov 7, 2025Inspection1 deficiency cited
Oct 16, 2025Inspection8 deficiencies cited
Sep 30, 2025Assessment1 deficiency cited
Aug 11, 2025InspectionNo violation found
May 30, 2025InspectionNo violation found
May 12, 2025InspectionNo violation found
Apr 23, 2025InspectionNo violation found
Apr 11, 2025Inspection1 deficiency cited
Apr 9, 2025Report to the stateNo violation found
Nov 4, 2024InspectionNo violation found
Oct 25, 2024Inspection1 deficiency cited
Sep 12, 2024InspectionNo violation found
Feb 28, 2024Inspection2 deficiencies cited
Jan 19, 2024Assessment1 deficiency cited
Aug 15, 2023InspectionNo violation found
Jul 21, 2023Inspection4 deficiencies cited
Nov 8, 2022InspectionNo violation found
Oct 6, 2022InspectionNo violation found
Aug 15, 2022InspectionNo violation found
Jul 7, 2022Report to the state4 deficiencies cited
Feb 9, 2022Inspection1 deficiency cited
Dec 10, 2021InspectionNo violation found
Nov 16, 2021InspectionNo violation found
Sep 23, 2021Report to the stateNo violation found

Is it licensed?

  • Licensed Center, permit issued Mar 7, 2022.
  • Accepts state child care subsidies.
  • Licensed for ages: Toddler, Pre-Kindergarten, School.
  • Capacity: 119 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 5 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 3-Star (the middle of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 24.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

Sign in

A free account keeps your watch list, shortlists, comparisons and saved searches on every device, and can email you when something you watch changes. Browsing never needs one.