Hearth Record

Palm Grove Montessori Academy

A licensed child care center in Plano, Texas 75093

5900 Windhaven Pkwy, Plano, Texas 75093. (972) 781-2900.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 9 deficiencies in 4 months of the last 36. Last cited Jul 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 647 child care providers in Collin County had 2.

6 inspections on record. The latest, on Jul 6, 2026: 1 deficiency cited.

Rated High by Texas: Responsibilities of Caregivers - Intervene to ensure each child’s safety, at the report to the state on Apr 2, 2026

Rated High by Texas: Prohibited Punishments - Humiliating, Rejecting, Yelling, at the report to the state on Apr 2, 2026

Rated High by Texas: Parental Communication - Situation that Placed a Child at Risk, at the report to the state on Apr 2, 2026

2 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

9 deficiencies in 4 months of the last 36. Last cited Jul 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Jul 6, 2026: inspection1 deficiency

  • Immunization Records, Exceptions, and Exemptions Current

    “During a record review, 10 children’s files were reviewed. 2 were missing current immunization records. This was corrected at inspection when the director called the parents and updated records were sent over via email.”

    Rule 746.613(b). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jul 6, 2026.

Apr 2, 2026: report to the state3 deficiencies

  • Responsibilities of Caregivers - Intervene to ensure each child’s safety

    “Two children were putting objects on and in a child’s clothing. The caregiver was not aware it was occurring and did not intervene.”

    Rule 746.1205(a)(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 8, 2026. Correction verified: May 19, 2026.

  • Prohibited Punishments - Humiliating, Rejecting, Yelling

    “Through a DFPS investigation, it was found that a caregiver was yelling at children for discipline.”

    Rule 746.2805(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 8, 2026. Correction verified: May 19, 2026.

  • Parental Communication - Situation that Placed a Child at Risk

    “A possible situation of child-on-child touching was brought to the operations attention, and the operation did not provide an incident report within 48 hours.”

    Rule 746.307(b)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 8, 2026. Correction verified: May 19, 2026.

Dec 2, 2025: inspection1 deficiency

  • Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care

    “The month of November was missing a fire drill documentation. This was corrected at inspection when the childcare center completed a fire drill during inspection.”

    Rule 746.801(11). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Dec 2, 2025.

May 27, 2025: inspection3 deficiencies

  • Swimming Pools - Lifesaving Devices

    “The operation had one life saving device. One more is needed.”

    Rule 746.5001(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 10, 2025. Correction verified: Jun 6, 2025.

  • Requirement of Gas Leak Inspection

    “A gas leak test was completed, however, documentation has not been received and available for review.”

    Rule 746.5401. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 10, 2025. Correction verified: Jun 6, 2025.

  • Documented annual training - Specific to water safety

    “All caregivers and director need water safety training.”

    Rule 746.1325(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 10, 2025. Correction verified: Jun 6, 2025.

May 23, 2025: inspection1 deficiency

  • AP Background check results - Must receive notification prior to allowing subject to be present at your operation

    “There was one caregiver present without an active background check. This was corrected at inspection when the caregiver was sent home.”

    Rule 745.641. High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: May 23, 2025.

All 8 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Jul 6, 2026Inspection1 deficiency cited
May 19, 2026InspectionNo violation found
Apr 2, 2026Report to the state3 deficiencies cited
Feb 3, 2026InspectionNo violation found
Dec 2, 2025Inspection1 deficiency cited
May 27, 2025Inspection3 deficiencies cited
May 23, 2025Inspection1 deficiency cited
May 21, 2025Report to the stateNo violation found

Is it licensed?

  • Licensed Center, permit issued Jul 28, 2025.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 150 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 2 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 9.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

12 of the 647 in Collin County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Palm Grove Montessori Academy This child care provider9
Parkway Hills Baptist Church Weekday Preschool0
Burnham Rd Kindercare11
Children’s Learning Adventure Child Care Center7
Primrose School of Plano at Preston Meadow9
Adventure Kids Playcare9
St. Andrew Preschool0
Richmond Hill Montessori3
Kid Connect Preschool5
Plano Day School0
Windhaven Academy11
Twinkle Nursery LLC7
Preston Park Montessori Academy6

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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