Dreamland Preschool
A licensed child care center in Plano, Texas 75093
5017 W Plano Pkwy, Plano, Texas 75093. (469) 803-7254.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 13 deficiencies cited in the last three years Middle in Collin County: 2
- 4 rated High by Texas, its most serious level (needs attention)
- 13 inspections on record
- Not star-rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
13 deficiencies cited in the last three years
The middle of the 647 child care providers in Collin County had 2.
13 inspections on record. The latest, on Aug 13, 2026: no violation found.
Rated High by Texas: Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible, at the inspection on Jul 31, 2026
Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on May 1, 2026
Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the report to the state on Oct 8, 2025
1 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
13 deficiencies in 5 months of the last 36. Last cited Jul 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jul 31, 2026: inspection4 deficiencies
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Infant May Not Sleep in a Restrictive Device - Remove the infant from the device and place the infant in a crib as soon as possible
“Two infants were asleep in a bouncy chair which is considered a restrictive device.”
-
Each Caregiver and the Director Must Have Current Training in pediatric CPR
“Two caregivers who have been employed over 90 days and can work unsupervised did not have a current CPR and First Aid.”
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Requirements for Feeding Infants - Label Bottles/Cups
“One infants’ bottle was not labeled.”
-
Documentation of Drills
“June and July were missing fire drills documentation.”
May 1, 2026: report to the state1 deficiency
-
Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“The operation staff did not use good judgment when having a child put on gloves to assist in excrement clean up that was not on the child’s body.”
Oct 8, 2025: report to the state1 deficiency
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Prohibited Punishments - Grabbing and Pulling
“A caregiver admitted to pulling on a child’s arm resulting in nurse maid elbow injury. The caregiver no longer works at Dreamland Preschool.”
Feb 28, 2025: inspection3 deficiencies
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Required Personnel Records - Proof of Request for background check
“One caregiver was missing documentation showing proof of background check request.”
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Required Personnel Records- Meets Requirements
“Two caregivers was missing documentation on how they meet the education requirement.”
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Required Personnel Records - Photo Identification
“One caregiver was missing photo identification documentation.”
Feb 6, 2025: inspection1 deficiency
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Each Caregiver and the Director Must Have Current Training in pediatric CPR
“One caregiver was missing the hands on CPR training.”
Feb 4, 2025: report to the state1 deficiency
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Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
“There was missing documentation for fire drills. This was completed at inspection.”
Oct 10, 2024: inspection2 deficiencies
-
Equipment Prohibited for Younger Than 5 Yrs - Fulcrum Seesaws
“There was a fulcrum seesaw on the 3 and 4 year old playground.”
-
Measurement of Use Zone for Stationary Equipment
“There were three pieces of stationary equipment that did not meet the 6 feet use zone on all sides.”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 13, 2026 | Inspection | No violation found |
| Jul 31, 2026 | Inspection | 4 deficiencies cited |
| May 6, 2026 | Inspection | No violation found |
| May 4, 2026 | Inspection | No violation found |
| May 1, 2026 | Report to the state | 1 deficiency cited |
| Oct 24, 2025 | Inspection | No violation found |
| Oct 9, 2025 | Inspection | No violation found |
| Oct 8, 2025 | Report to the state | 1 deficiency cited |
| Sep 11, 2025 | Inspection | No violation found |
| Feb 28, 2025 | Inspection | 3 deficiencies cited |
| Feb 6, 2025 | Inspection | 1 deficiency cited |
| Feb 4, 2025 | Report to the state | 1 deficiency cited |
| Oct 18, 2024 | Inspection | No violation found |
| Oct 10, 2024 | Inspection | 2 deficiencies cited |
| May 23, 2024 | Inspection | No violation found |
| Apr 4, 2024 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Oct 25, 2024.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 200 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 3 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not star-rated in Texas Rising Star (TWC’s code: ELD).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 13.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Dreamland Preschool This child care provider | 13 |
| Parkway Hills Baptist Church Weekday Preschool | 0 |
| Burnham Rd Kindercare | 11 |
| Children’s Learning Adventure Child Care Center | 7 |
| Primrose School of Plano at Preston Meadow | 9 |
| Adventure Kids Playcare | 9 |
| St. Andrew Preschool | 0 |
| Richmond Hill Montessori | 3 |
| Kid Connect Preschool | 5 |
| Plano Day School | 0 |
| Windhaven Academy | 11 |
| Twinkle Nursery LLC | 7 |
| Preston Park Montessori Academy | 6 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
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Replies
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Paid listing
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