Pathways Learning Academy @ Chase Oaks Legacy
A licensed child care center in Plano, Texas 75023
281 Legacy Dr, Plano, Texas 75023. (469) 249-3076.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 10 deficiencies cited in the last three years Middle in Collin County: 2
- 4 rated High by Texas, its most serious level (needs attention)
- 19 inspections on record
- 3-Star Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
10 deficiencies cited in the last three years
The middle of the 647 child care providers in Collin County had 2.
19 inspections on record. The latest, on Oct 12, 2026: no violation found.
Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Jun 24, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jun 24, 2026
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Apr 24, 2025
1 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
10 deficiencies in 5 months of the last 36. Last cited Sep 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Sep 30, 2026: report to the state1 deficiency
-
Children Not Required to Sleep - May Not Force Child to Sleep
“A caregiver used their hand to restrain a child to take a nap.”
Sep 11, 2026: inspection2 deficiencies
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Diapering Procedures - Wash Infant’s Hands
“Two infants were observed not having their hands washed after diaper changing and caregivers had to be redirected to wash the infants hands.”
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Written Feeding Instructions - Review and Update Every 30 Days
“Four infants did not have updated feeding sheets avaliable for review and and two were able to be completed during inspection.”
Jun 24, 2026: report to the state2 deficiencies
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Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“A teacher left a child in the classroom seated at a table before walking out of the class with the other children and closing the door on the child.”
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was left unattended in the classroom while the class transitioned to the playground.”
Apr 24, 2025: report to the state1 deficiency
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was left unsupervised in a classroom for approximately 20 minutes.”
Sep 20, 2024: inspection2 deficiencies
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Documentation of Fire Inspection
“The last Fire Inspection the operation had documentation of was completed on 7/1/2022.”
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Fire Drill Monthly - Exit in 3 Minutes
“The operation has not completed a Fire Drill since 7/15/24.”
Mar 25, 2024: inspection2 deficiencies
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Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The operation has not had a fire inspection since July of 2022.”
-
Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
“The operation did not have the appropriate depth of loose fill.”
All 25 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 12, 2026 | Inspection | No violation found |
| Oct 1, 2026 | Inspection | No violation found |
| Sep 30, 2026 | Report to the state | 1 deficiency cited |
| Sep 28, 2026 | Inspection | No violation found |
| Sep 11, 2026 | Inspection | 2 deficiencies cited |
| Aug 25, 2026 | Inspection | No violation found |
| Aug 20, 2026 | Report to the state | No violation found |
| Jul 7, 2026 | Inspection | No violation found |
| Jun 25, 2026 | Inspection | No violation found |
| Jun 24, 2026 | Report to the state | 2 deficiencies cited |
| Mar 11, 2026 | Inspection | No violation found |
| Mar 9, 2026 | Report to the state | No violation found |
| Feb 12, 2026 | Inspection | No violation found |
| Feb 12, 2026 | Report to the state | No violation found |
| Jan 2, 2026 | Inspection | No violation found |
| Oct 23, 2025 | Inspection | No violation found |
| Jun 9, 2025 | Inspection | No violation found |
| Apr 28, 2025 | Inspection | No violation found |
| Apr 24, 2025 | Report to the state | 1 deficiency cited |
| Apr 14, 2025 | Inspection | No violation found |
| Sep 20, 2024 | Inspection | 2 deficiencies cited |
| Aug 5, 2024 | Inspection | No violation found |
| Jun 25, 2024 | Inspection | No violation found |
| May 2, 2024 | Inspection | No violation found |
| Mar 25, 2024 | Inspection | 2 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Oct 25, 2024.
- Accepts state child care subsidies.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 195 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 6 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Texas Rising Star: 3-Star (the middle of three levels).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 10.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Pathways Learning Academy @ Chase Oaks Legacy This child care provider | 10 |
| Kids Learning Center | 6 |
| Primrose School of Plano at Chase Oaks | 5 |
| Ark Adventure Preschool | 1 |
| North Custer Kindercare | 15 |
| Ms Vickies Learning Center | 1 |
| Virna C Anticona | 0 |
| Loving in Home Daycare | 0 |
| Happy Nest Childcare | 6 |
| Dora Stuart | Not given |
| Hunters Glen Baptist Clc | 0 |
| Little Learners Daycare | 24 |
| Legacy Church Preschool | 0 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.