Gem Academy
A licensed child care center in Plano, Texas 75023
6300 Independence Pkwy Ste A, Plano, Texas 75023. (469) 609-2190.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 15 deficiencies cited in the last three years Middle in Collin County: 2
- 3 rated High by Texas, its most serious level (needs attention)
- 19 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
15 deficiencies cited in the last three years
The middle of the 647 child care providers in Collin County had 2.
19 inspections on record. The latest, on Sep 28, 2026: no violation found.
Rated High by Texas: Policies Comply with Rules, at the inspection on Jul 15, 2026
Rated High by Texas: AP Background check results - Must receive notification prior to allowing subject to be present at your operation, at the inspection on Jul 9, 2025
Rated High by Texas: AP Background check results - Must receive notification prior to allowing subject to be present at your operation, at the inspection on Jan 26, 2024
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
15 deficiencies in 3 months of the last 36. Last cited Jul 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jul 15, 2026: inspection3 deficiencies
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Policies Comply with Rules
“The permit holder is operating in compliance with the Minimum Standard Rules. The operation has repeated deficiencies for operating more than 5 hours a day and requires records.”
-
Immunization Exception or Exemption on File and Verified
“There were 11 children in care and the operation only had 5 children’s records available for review and stated that they are waiting on immunizations from 6 children and did not have records avalaible for them.”
-
Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play
“The operation has been operating as early as 8:46am and as late as 4:02pm according to sign in documentation when their summer hours are from 10am until 2:59pm.”
Jul 7, 2026: inspection5 deficiencies
-
Director Present During Operating Hours
“The Director was not present and does not clock in and out so their hours at the operation could not be verified.”
-
CPR Training and Recertification Adhere to Guidelines
“Three of the six staff employed at the operation only had online CPR certificates that did not involve the hands on use of a manikin.”
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Active Play Surfacing In Use Zones - Height = Depth of Loose Fill
“The operation was using an 8ft rock climbing wall in a classroom without surfacing.”
-
Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play
“The operation is offering summer care from 9am-3pm and the operations plan for summer use is between 10am-2:59am.”
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Provide Access to Children’s Records - Licensing
“There were no records for 14 children in care at the operation with 23 chidlren enrolled.”
Jul 1, 2026: inspection4 deficiencies
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Other Programs Must Not Use Licensed Indoor Space
“The operation has been renting out the gym and other areas of the operation to other organizations without notifying licensing or developing a planned for the shared space.”
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Care Requirements 5 or More Hours - Provide Indoor and Outdoor Active Play
“The operation is offering summer care from 9am-3pm and does not have an outdoor area.”
-
Notification of Change in Hours, Days, Months of Operation
“The operation has been operating form 10am-6pm, there were 6 children in care when the walkthrough was conducted and according to documentation they had been there since 9am.”
-
Provide Access to Children’s Records - Licensing
“There was no access to children’s records during the operation and the site director did not have access to the computer.”
Jul 9, 2025: inspection2 deficiencies
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“There was a caregiver with a provisional background left in the classroom alone with children.”
-
Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, and Smoke Detectors
“The operation does not have fire drill documentation available for review.”
Jan 26, 2024: inspection1 deficiency
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“One caregiver was present without a background check determination. This was corrected at inspection when the caregiver was sent home until the background check results came back.”
5 deficiencies older than three years
Jul 6, 2023: inspection2 deficiencies
-
AP Background check results - Must receive notification prior to allowing subject to be present at your operation
“One staff was present while child in care with no background check submitted.”
-
Required Records Maintained and Made Available - Personnel and Training Records
“Two out ten staff files were not available for review during the visit.”
Jul 25, 2022: inspection3 deficiencies
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Written Operational Policies - Emergency Preparedness Plans
“The parent handbook/operational policies were missing several items to include the emergency preparness section.”
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Required Records Maintained and Made Available - Fire Inspection Report, Including Written Approval for Above/Below Ground Level Care
“The fire inspection approval was not available during the visit.”
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Required Records Maintained and Made Available - Personnel and Training Records
“No files were available for review.”
All 19 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Sep 28, 2026 | Inspection | No violation found |
| Jul 30, 2026 | Inspection | No violation found |
| Jul 15, 2026 | Inspection | 3 deficiencies cited |
| Jul 7, 2026 | Inspection | 5 deficiencies cited |
| Jul 1, 2026 | Inspection | 4 deficiencies cited |
| Jul 25, 2025 | Inspection | No violation found |
| Jul 9, 2025 | Inspection | 2 deficiencies cited |
| Jan 24, 2025 | Inspection | No violation found |
| Jul 9, 2024 | Inspection | No violation found |
| Feb 1, 2024 | Inspection | No violation found |
| Jan 26, 2024 | Inspection | 1 deficiency cited |
| Jul 6, 2023 | Inspection | 2 deficiencies cited |
| May 3, 2023 | Inspection | No violation found |
| Apr 26, 2023 | Inspection | No violation found |
| Feb 6, 2023 | Inspection | No violation found |
| Nov 16, 2022 | Inspection | No violation found |
| Oct 20, 2022 | Inspection | No violation found |
| Aug 1, 2022 | Inspection | No violation found |
| Jul 25, 2022 | Inspection | 3 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Jul 25, 2023.
- Licensed for ages: Pre-Kindergarten, School.
- Capacity: 170 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 0 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 15.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Gem Academy This child care provider | 15 |
| Kids Learning Center | 6 |
| Primrose School of Plano at Chase Oaks | 5 |
| Ark Adventure Preschool | 1 |
| North Custer Kindercare | 15 |
| Ms Vickies Learning Center | 1 |
| Virna C Anticona | 0 |
| Loving in Home Daycare | 0 |
| Happy Nest Childcare | 6 |
| Dora Stuart | Not given |
| Hunters Glen Baptist Clc | 0 |
| Little Learners Daycare | 24 |
| Legacy Church Preschool | 0 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
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