Pinnacle Montessori of Schertz
A licensed child care center in Schertz, Texas 78108
21510 Old Wiederstein Rd, Schertz, Texas 78108. (726) 444-0099.
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The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 16 deficiencies cited in the last three years Middle in Guadalupe County: 4
- 12 rated High by Texas, its most serious level (needs attention)
- 29 inspections on record
- Not star-rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
16 deficiencies cited in the last three years
The middle of the 82 child care providers in Guadalupe County had 4.
29 inspections on record. The latest, on Aug 4, 2026: 1 deficiency cited.
Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Aug 4, 2026
Rated High by Texas: Care Requirements for Toddlers - Free from Choking Objects That May Cause Choking in Infants or Toddlers, at the report to the state on Jun 25, 2026
Rated High by Texas: AP Initial background checks submitted - At the time you hire someone, at the inspection on Feb 3, 2026
9 more rated High; all are listed below.
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
16 deficiencies in 7 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Aug 4, 2026: inspection1 deficiency
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Responsibilities of Caregivers - Know number of children responsible for
“A caregiver did not the number of children correct when asked.”
Jun 25, 2026: report to the state2 deficiencies
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Care Requirements for Toddlers - Free from Choking Objects That May Cause Choking in Infants or Toddlers
“During the investigation process it was determined that there were objects in the room that could be choking hazards for toddlers.”
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Employee Handwashing After Diapering a Child
“During the investigation process it was determined a caregiver did not wash their hands after changing diapers.”
Jun 17, 2026: inspection1 deficiency
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Maintenance Procedures for Active Play - Monthly Maintenance Checklist
“The operation did not have the playground checklist filled out for the previous month. *It was corrected at inspection*”
Feb 3, 2026: inspection1 deficiency
-
AP Initial background checks submitted - At the time you hire someone
“A caregiver was observed in the classroom without an active background check. Note: This was corrected when the caregiver left the operation and their background was submitted.”
Dec 16, 2025: inspection1 deficiency
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Cots, Beds, Mats Labeled With Child’s Name
“During the inspection, one classroom’s cots were not labled with children’s names, or did not have the cots numbered accompanied with a numbered cot assignment map.”
Jun 30, 2025: report to the state3 deficiencies
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Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“A caregiver failed to account for all the children prior to doing diaper changing in the bathroom and shutting the door. Caregiver failed again to account for all the children prior to leaving the classroom, which resulted in leaving the child in the bathroom.”
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AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
“This standard was found deficient as part of the DFPS investigation.”
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A child was left unattended for approximately 55 minutes.”
Jun 23, 2025: report to the state2 deficiencies
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based on information gathered during the course of the investigation, it is determined a caregiver failed to supervise a three-year-old child and four-year-old child and were left unattended in the outdoor playground for approximately less than 3 minutes.”
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Child/ Caregiver Ratio - 13 or More Children
“Based on information gathered during the course of the investigation, it was determined a combined classroom which included ages 3-5 years old was observed out of ratio with a total number of 24 children present with one caregiver.”
Feb 28, 2025: report to the state4 deficiencies
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Director Responsibilities - Operate in Compliance
“Based on the DFPS investigation, it was determined that the director failed to ensure compliance with minimum standards.”
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Prohibited Punishments - Grabbing and Pulling
“Based on the DFPS investigation, a caregiver was observed, on two separate occasions, grabbing a child by one arm and picking them up off the floor.”
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Report Situation Placing Children at Risk
“Based on the DFPS investigation, it was determined that director observed video footage of the incident involving a caregiver grabbing a child and did not report to Child Care Regulation.”
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Parental Communication - Situation that Placed a Child at Risk
“Based on the DFPS investigation, it was determined that director observed video footage of the incident involving caregiver picking up and grabbing a child incorrectly and did not report incident to parent.”
Jul 2, 2024: inspection1 deficiency
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Corrections Made to Fire Inspection
“Most recent fire inspection report dated 03/21/2024, corrections for the inspection report have not been completed for the sprinkler system that needs to be inspected.”
10 deficiencies older than three years
Aug 31, 2023: report to the state1 deficiency
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Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“Based on interviews conducted, caregivers failed to supervise a two-year-old child who was left unattended in the outdoor play yard for approximately 5 minutes.”
Aug 31, 2023: inspection1 deficiency
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Required Documentation for Unitary Surfacing Materials
“The operation did not have the required documentation for the unitary surfacing materials in both playgrounds.”
Mar 30, 2023: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“The staff did not conduct a name to face after entering the room from the playground to ensure all children were accounted for. This resulted in a child being left outside for approximately 7 minutes unsupervised. The child was retrieved from outdoors once the teachers realized a child was missing.”
Feb 15, 2023: inspection2 deficiencies
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Requirements for Feeding Infants - Label Bottles/Cups
“One out of five infant’s bottles were not labeled with the first name last initial. This was corrected when the teacher labeled the bottles.”
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Written Feeding Instructions - Review and Update Every 30 Days
“Two infants were missing an updated feeding instruction.”
Dec 5, 2022: report to the state2 deficiencies
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Responsibilities of Caregivers - Supervision of Children
“A two-year-old child was found in a dark empty room for an undisclosed amount of time while two teachers which one of the teachers was the child’s family member and the other children were right outside the door in the big play area. It was said when the child was found sitting in the dark room that he was not in distress.”
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Report Situation Placing Children at Risk
“When a 2-year-old child was found in a dark empty room this situation was not reported to the director by the staff making her unaware of the situation for her to report it to Licensing.”
Feb 11, 2022: inspection3 deficiencies
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Annual Sanitation Inspection
“The annual sanitation inspection was not available for review at the time of inspection.”
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Fenced Outdoor Activity Space
“The outdoor fence playground was not installed at the time of inspection.”
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Documentation of Fire Inspection
“The fire inspection report or letter was not available for review at the time of inspection.”
All 41 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Aug 4, 2026 | Inspection | 1 deficiency cited |
| Jun 26, 2026 | Inspection | No violation found |
| Jun 25, 2026 | Report to the state | 2 deficiencies cited |
| Jun 17, 2026 | Inspection | 1 deficiency cited |
| Feb 3, 2026 | Inspection | 1 deficiency cited |
| Jan 30, 2026 | Report to the state | No violation found |
| Dec 16, 2025 | Inspection | 1 deficiency cited |
| Oct 29, 2025 | Inspection | No violation found |
| Sep 26, 2025 | Inspection | No violation found |
| Sep 18, 2025 | Inspection | No violation found |
| Aug 22, 2025 | Inspection | No violation found |
| Jul 30, 2025 | Inspection | No violation found |
| Jul 22, 2025 | Report to the state | No violation found |
| Jul 17, 2025 | Inspection | No violation found |
| Jul 14, 2025 | Inspection | No violation found |
| Jun 30, 2025 | Report to the state | 3 deficiencies cited |
| Jun 27, 2025 | Inspection | No violation found |
| Jun 26, 2025 | Report to the state | No violation found |
| Jun 25, 2025 | Inspection | No violation found |
| Jun 23, 2025 | Report to the state | 2 deficiencies cited |
| Feb 28, 2025 | Report to the state | 4 deficiencies cited |
| Jul 2, 2024 | Inspection | 1 deficiency cited |
| May 21, 2024 | Inspection | No violation found |
| May 16, 2024 | Report to the state | No violation found |
| Oct 6, 2023 | Inspection | No violation found |
| Aug 31, 2023 | Inspection | 1 deficiency cited |
| Aug 31, 2023 | Report to the state | 1 deficiency cited |
| May 5, 2023 | Inspection | No violation found |
| Apr 3, 2023 | Inspection | No violation found |
| Mar 30, 2023 | Report to the state | 1 deficiency cited |
| Feb 15, 2023 | Inspection | 2 deficiencies cited |
| Dec 29, 2022 | Inspection | No violation found |
| Dec 27, 2022 | Report to the state | No violation found |
| Dec 20, 2022 | Inspection | No violation found |
| Dec 8, 2022 | Inspection | No violation found |
| Dec 5, 2022 | Report to the state | 2 deficiencies cited |
| Aug 8, 2022 | Inspection | No violation found |
| Jun 2, 2022 | Inspection | No violation found |
| May 13, 2022 | Inspection | No violation found |
| Mar 15, 2022 | Inspection | No violation found |
| Feb 11, 2022 | Inspection | 3 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Aug 25, 2022.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 167 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 12 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not star-rated in Texas Rising Star (TWC’s code: ELD).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 82 child care providers in Guadalupe County, the middle value for deficiencies cited in the last three years was 4; this one had 16.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Pinnacle Montessori of Schertz This child care provider | 16 |
| Kids Academy | 18 |
| Lisa Rush | 1 |
| Little Cowboys and Tiaras Daycare | 7 |
| Melissa Lynn Timberlake | Not given |
| Y School Age @ Cibolo Valley | 3 |
| Hortense Nevins-Martins | 1 |
| Brighter Futures Learning Center | 19 |
| Y School Age @ Jordan | 5 |
| Y School Age @ Schlather | 4 |
| Jeannette Sanchez | 7 |
| Caitlin Wright | Not given |
| Cibolo Valley Baptist Church Preschool | 9 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.