Hearth Record

Richwoods Academy

A licensed child care center in Frisco, Texas 75035

4633 Coit Rd Ste 310, Frisco, Texas 75035. (214) 909-4668.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 12 deficiencies in 3 months of the last 36. Last cited Apr 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

12 deficiencies cited in the last three years

The middle of the 647 child care providers in Collin County had 2.

15 inspections on record. The latest, on Jul 28, 2026: no violation found.

Rated High by Texas: Prohibited Punishments - No Harsh, Cruel or Unusual, at the report to the state on Oct 9, 2025

Rated High by Texas: AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions, at the inspection on May 8, 2025

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

12 deficiencies in 3 months of the last 36. Last cited Apr 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

12 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Apr 8, 2026: inspection3 deficiencies
  • Safety - Electrical Outlets Covered

    “During an unannounced inspection, the electrical outlet in the preschool classroom was observed to have the cover plate removed, exposing the area around and behind the outlet. This outlet is on the lower part of the wall and is easily accessible to the children.”

    Rule 746.3701(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 9, 2026. Correction verified: Apr 9, 2026.

  • Safety - Televisions Anchored to Prevent Tip Over

    “During the unannounced inspection, a television monitor was observed on topp of a shelf in the preschool classroom and was not mounted to secure it and prevent it from tipping over. The Director removed the television from the classroom, so this was corrected during the inspection.”

    Rule 746.3701(10). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 8, 2026.

  • Screen Time Activities - Not Used for Under Two

    “During an unannounced inspection, a television was observed in a mixed-age classroom that includes children under the age of 2 years, which was confirmed to be used at least once per week on Fridays. Any use of screen time is prohibited with children under 2 years of age. The Director removed the television from the classroom, so this was corrected during the inspection.”

    Rule 746.2207(a). Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Apr 8, 2026.

Oct 9, 2025: report to the state2 deficiencies
  • Prohibited Punishments - No Harsh, Cruel or Unusual

    “During the course of the investigation, it was determined that a caregiver used prohibited punishment when she hit a child with a toy to demonstrate how it hurt and threw a ball at the child.”

    Rule 746.2805. High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 6, 2025. Correction verified: Nov 14, 2025.

  • Licensing Incident/Illness Report Form - Situations Placing Children at Risk

    “A copy of the incident report was obtained during an unannounced inspection. The report form was incomplete and was not signed by the operation or the parent.”

    Rule 746.701(5). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 6, 2025. Correction verified: Nov 14, 2025.

May 8, 2025: inspection7 deficiencies
  • AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions

    “One employee who is on provisional status was observed to be alone with a child during the inspection. This provisional status requirements were reviewed with the Director.”

    Rule 745.635(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 8, 2025. Correction verified: May 12, 2025.

  • Training Requirements for Employees, Caregivers, and Directors - 24 Annual training

    “Employee training records were not available for review, and therefore, this standard is deficient.”

    Rule 746.1301(a)(5)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 30, 2025. Correction verified: Jun 24, 2025.

  • Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training

    “The Director training records were not available for review, and therefore, this standard is deficient.”

    Rule 746.1301(a)(6)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 30, 2025. Correction verified: Jun 24, 2025.

  • Training Requirements for Employees, Caregivers, and Directors - Transportation training

    “The Director records were reviewed and the required transporation training has not been completed.”

    Rule 746.1301(a)(7)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 13, 2025. Correction verified: May 15, 2025.

  • Children’s Records Maintained

    “10 child files were reviewed during the inspection. All 10 files were lacking required information and are incomplete.”

    Rule 746.603(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 23, 2025. Correction verified: May 23, 2025.

  • Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors

    “The record of emergency drills was reviewed during the inspection and was not complete. The operation has conducted one fire drill in March 2025.”

    Rule 746.801(10). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 30, 2025. Correction verified: Jun 9, 2025.

  • Required Personnel Records

    “10 employee files were reviewed during the inspection. All 10 were lacking required information and are incomplete.”

    Rule 746.901. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 23, 2025. Correction verified: May 23, 2025.

6 deficiencies older than three years
Jun 14, 2023: inspection5 deficiencies
  • Storage for Individual Belongings

    “During the inspection, it was observed, and a photo was taken, that backpacks were piled on the floor in between two shelving units and not kept separate.”

    Rule 746.4505. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2023. Correction verified: Jun 30, 2023.

  • Children’s Records - Immunizations

    “During the inspection, 4 out of 8 children files were missing immunization records.”

    Rule 746.603(a)(4). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2023. Correction verified: Jun 30, 2023.

  • Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors

    “During the inspection, it was determined that the recent copy of the emergency drills being practiced was not up to date.”

    Rule 746.801(10). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2023. Correction verified: Jun 30, 2023.

  • Required Personnel Records- Photo Identification

    “Of the files reviewed, one was missing photo identification.”

    Rule 746.901(8). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2023. Correction verified: Jun 30, 2023.

  • Required Personnel Records - Required Affidavit

    “While reviewing records, there were 3 staff memebers who were missing Affidavits.”

    Rule 746.901(4). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 30, 2023. Correction verified: Jun 30, 2023.

Jan 4, 2023: inspection1 deficiency
  • Measurement of Use Zone for Slides - in Front of Access and on Sides

    “A stand alone slide was observed having a pole in the use space zone that was less than six feet.”

    Rule 746.4805(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 4, 2023. Correction verified: Jan 11, 2023.

All 16 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Jul 28, 2026InspectionNo violation found
Apr 8, 2026Inspection3 deficiencies cited
Nov 14, 2025InspectionNo violation found
Oct 13, 2025InspectionNo violation found
Oct 9, 2025Report to the state2 deficiencies cited
May 8, 2025Inspection7 deficiencies cited
Jun 3, 2024InspectionNo violation found
May 24, 2024InspectionNo violation found
Jan 4, 2024InspectionNo violation found
Jun 14, 2023Inspection5 deficiencies cited
Jan 11, 2023InspectionNo violation found
Jan 4, 2023Inspection1 deficiency cited
Apr 6, 2022InspectionNo violation found
Mar 21, 2022InspectionNo violation found
Feb 25, 2022InspectionNo violation found
Dec 21, 2021InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued Jun 20, 2022.
  • Accepts state child care subsidies.
  • Licensed for ages: Toddler, Pre-Kindergarten, School.
  • Capacity: 102 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 1 report to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not star-rated in Texas Rising Star (TWC’s code: SUSA).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 12.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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