Richwoods Academy
A licensed child care center in Frisco, Texas 75035
4633 Coit Rd Ste 310, Frisco, Texas 75035. (214) 909-4668.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 12 deficiencies cited in the last three years Middle in Collin County: 2
- 2 rated High by Texas, its most serious level (needs attention)
- 15 inspections on record
- Not star-rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
12 deficiencies cited in the last three years
The middle of the 647 child care providers in Collin County had 2.
15 inspections on record. The latest, on Jul 28, 2026: no violation found.
Rated High by Texas: Prohibited Punishments - No Harsh, Cruel or Unusual, at the report to the state on Oct 9, 2025
Rated High by Texas: AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions, at the inspection on May 8, 2025
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
12 deficiencies in 3 months of the last 36. Last cited Apr 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Apr 8, 2026: inspection3 deficiencies
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Safety - Electrical Outlets Covered
“During an unannounced inspection, the electrical outlet in the preschool classroom was observed to have the cover plate removed, exposing the area around and behind the outlet. This outlet is on the lower part of the wall and is easily accessible to the children.”
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Safety - Televisions Anchored to Prevent Tip Over
“During the unannounced inspection, a television monitor was observed on topp of a shelf in the preschool classroom and was not mounted to secure it and prevent it from tipping over. The Director removed the television from the classroom, so this was corrected during the inspection.”
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Screen Time Activities - Not Used for Under Two
“During an unannounced inspection, a television was observed in a mixed-age classroom that includes children under the age of 2 years, which was confirmed to be used at least once per week on Fridays. Any use of screen time is prohibited with children under 2 years of age. The Director removed the television from the classroom, so this was corrected during the inspection.”
Oct 9, 2025: report to the state2 deficiencies
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Prohibited Punishments - No Harsh, Cruel or Unusual
“During the course of the investigation, it was determined that a caregiver used prohibited punishment when she hit a child with a toy to demonstrate how it hurt and threw a ball at the child.”
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Licensing Incident/Illness Report Form - Situations Placing Children at Risk
“A copy of the incident report was obtained during an unannounced inspection. The report form was incomplete and was not signed by the operation or the parent.”
May 8, 2025: inspection7 deficiencies
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AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
“One employee who is on provisional status was observed to be alone with a child during the inspection. This provisional status requirements were reviewed with the Director.”
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Training Requirements for Employees, Caregivers, and Directors - 24 Annual training
“Employee training records were not available for review, and therefore, this standard is deficient.”
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Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training
“The Director training records were not available for review, and therefore, this standard is deficient.”
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Training Requirements for Employees, Caregivers, and Directors - Transportation training
“The Director records were reviewed and the required transporation training has not been completed.”
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Children’s Records Maintained
“10 child files were reviewed during the inspection. All 10 files were lacking required information and are incomplete.”
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Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
“The record of emergency drills was reviewed during the inspection and was not complete. The operation has conducted one fire drill in March 2025.”
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Required Personnel Records
“10 employee files were reviewed during the inspection. All 10 were lacking required information and are incomplete.”
6 deficiencies older than three years
Jun 14, 2023: inspection5 deficiencies
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Storage for Individual Belongings
“During the inspection, it was observed, and a photo was taken, that backpacks were piled on the floor in between two shelving units and not kept separate.”
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Children’s Records - Immunizations
“During the inspection, 4 out of 8 children files were missing immunization records.”
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Required Records Maintained and Made Available - Safety Documentation for Emergency Drills, Fire Extinguishers, & Smoke Detectors
“During the inspection, it was determined that the recent copy of the emergency drills being practiced was not up to date.”
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Required Personnel Records- Photo Identification
“Of the files reviewed, one was missing photo identification.”
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Required Personnel Records - Required Affidavit
“While reviewing records, there were 3 staff memebers who were missing Affidavits.”
Jan 4, 2023: inspection1 deficiency
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Measurement of Use Zone for Slides - in Front of Access and on Sides
“A stand alone slide was observed having a pole in the use space zone that was less than six feet.”
All 16 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 28, 2026 | Inspection | No violation found |
| Apr 8, 2026 | Inspection | 3 deficiencies cited |
| Nov 14, 2025 | Inspection | No violation found |
| Oct 13, 2025 | Inspection | No violation found |
| Oct 9, 2025 | Report to the state | 2 deficiencies cited |
| May 8, 2025 | Inspection | 7 deficiencies cited |
| Jun 3, 2024 | Inspection | No violation found |
| May 24, 2024 | Inspection | No violation found |
| Jan 4, 2024 | Inspection | No violation found |
| Jun 14, 2023 | Inspection | 5 deficiencies cited |
| Jan 11, 2023 | Inspection | No violation found |
| Jan 4, 2023 | Inspection | 1 deficiency cited |
| Apr 6, 2022 | Inspection | No violation found |
| Mar 21, 2022 | Inspection | No violation found |
| Feb 25, 2022 | Inspection | No violation found |
| Dec 21, 2021 | Inspection | No violation found |
Is it licensed?
- Licensed Center, permit issued Jun 20, 2022.
- Accepts state child care subsidies.
- Licensed for ages: Toddler, Pre-Kindergarten, School.
- Capacity: 102 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 1 report to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not star-rated in Texas Rising Star (TWC’s code: SUSA).
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 12.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Richwoods Academy This child care provider | 12 |
| Childrens Lighthouse of Panther Creek | 25 |
| Alphabest @ Mcspedden- Frisco | 1 |
| Aspiring Minds Montessori | 6 |
| Schoolhouse 226 | 0 |
| Cristinas Day Care | 0 |
| YMCA @ Norris Elementary | 11 |
| Primrose School of Frisco at Independence | 6 |
| Bibha Rani Sarma | 2 |
| Addy’s Bilingual Childcare | 0 |
| Alpha Montessori House | 4 |
| Amazing Childrens Montessori | 2 |
| Bright Star Montessori | 6 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
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