Primrose School of Frisco at Independence
A licensed child care center in Frisco, Texas 75035
14477 Lebanon Rd, Frisco, Texas 75035. (972) 987-5213.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 6 deficiencies cited in the last three years Middle in Collin County: 2
- 1 rated High by Texas, its most serious level (needs attention)
- 15 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
6 deficiencies cited in the last three years
The middle of the 647 child care providers in Collin County had 2.
15 inspections on record. The latest, on Oct 6, 2026: no violation found.
Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Jun 17, 2025
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
6 deficiencies in 3 months of the last 36. Last cited Oct 2025. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Oct 24, 2025: inspection1 deficiency
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Annual Fire Inspection - Conducted by Fire Marshal
“Fire inspection records were reviewed during the unannounced inspection. The most recent inspection report was from 11/7/23.”
Jun 17, 2025: report to the state1 deficiency
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Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
“It has been determined that a caregiver did not demonstrate competency and good judgment by not following the bottle identification procedures when feeding a breastmilk bottle to an infant. Bottles are labeled, color-coded for each child, stored in labeled trays for each child, and breastmilk bottles are placed in baggies in the refrigerator for further distinction. Failure to follow procedures resulted in a child being fed the wrong bottle that contained breastmilk, an exposure to a body fluid, placing the child at risk.”
Oct 29, 2024: inspection4 deficiencies
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Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“1 staff member need transportation training.”
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Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
“1 infant needs feeding instructions to be signed and dated by parent.”
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Written Operational Policies - Duration
“Duration of physical activity needs to be added to operational policies.”
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Written Operational Policies - Type of Physical Activity
“The type of physical activity both structured and unstructured needs to be added to operational policies.”
9 deficiencies older than three years
Oct 30, 2023: inspection2 deficiencies
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Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“Two children with diagnosed allergies did not have plans signed by the Doctor and the parent.”
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Annual Fire Inspection - Conducted by Fire Marshal
“The operation did not have a current annual fire Inspection.”
Nov 15, 2022: inspection4 deficiencies
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Transportation Safety Training -Director and Employee Complete 2 Hours Annually
“Director needs to complete annual transportation training.”
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Required Admission Information - Emergency Contact
“10 child records were reviewed. 1 child needs emergency contact information for admission form and 1child needs addresses for emergency contacts.”
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Written Feeding Instructions - Review and Update Every 30 Days
“Infant feeding instructions were reviewed. 1 infant needs feeding instructions.”
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Children’s Records - Immunizations
“10 child files were reviewed. I child needs an updated immunization record.”
Sep 9, 2022: report to the state3 deficiencies
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Prohibited Punishments - Pinching, Shaking, or Biting
“Based on the information received during the investigation it was found that the caregiver pinched a child.”
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Prohibited Punishments - Using Harsh, Abusive or Profane Language
“Based on the information received during the investigation it was found that the caregiver was cussing at the children.”
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Parental Communication - Situation that Placed a Child at Risk
“Based on the information received during the investigation the director didn’t disclose to the parent that there were concerns that the caregiver had spanked the child.”
All 21 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Oct 6, 2026 | Inspection | No violation found |
| Jul 2, 2026 | Inspection | No violation found |
| Apr 15, 2026 | Inspection | No violation found |
| Apr 13, 2026 | Report to the state | No violation found |
| Oct 24, 2025 | Inspection | 1 deficiency cited |
| Aug 1, 2025 | Inspection | No violation found |
| Jun 20, 2025 | Inspection | No violation found |
| Jun 17, 2025 | Report to the state | 1 deficiency cited |
| Oct 29, 2024 | Inspection | 4 deficiencies cited |
| Sep 17, 2024 | Inspection | No violation found |
| Sep 13, 2024 | Report to the state | No violation found |
| Oct 30, 2023 | Inspection | 2 deficiencies cited |
| Feb 10, 2023 | Report to the state | No violation found |
| Nov 15, 2022 | Inspection | 4 deficiencies cited |
| Oct 21, 2022 | Inspection | No violation found |
| Sep 14, 2022 | Inspection | No violation found |
| Sep 9, 2022 | Report to the state | 3 deficiencies cited |
| Mar 18, 2022 | Inspection | No violation found |
| Jan 25, 2022 | Inspection | No violation found |
| Jan 14, 2022 | Inspection | No violation found |
| Jan 11, 2022 | Report to the state | No violation found |
Is it licensed?
- Licensed Center, permit issued Jun 13, 2016.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 238 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 6 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 647 child care providers in Collin County, the middle value for deficiencies cited in the last three years was 2; this one had 6.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Childrens Lighthouse of Panther Creek | 25 |
| Alphabest @ Mcspedden- Frisco | 1 |
| Aspiring Minds Montessori | 6 |
| Schoolhouse 226 | 0 |
| Cristinas Day Care | 0 |
| YMCA @ Norris Elementary | 11 |
| Primrose School of Frisco at Independence This child care provider | 6 |
| Bibha Rani Sarma | 2 |
| Addy’s Bilingual Childcare | 0 |
| Alpha Montessori House | 4 |
| Amazing Childrens Montessori | 2 |
| Bright Star Montessori | 6 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
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Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
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Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
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