Hearth Record

Ivy Kids of Alamo Ranch

A licensed child care center in San Antonio, Texas 78253

5325 Lone Star Pkwy, San Antonio, Texas 78253. (830) 252-7588.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 9 deficiencies in 4 months of the last 36. Last cited Jun 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

9 deficiencies cited in the last three years

The middle of the 768 child care providers in Bexar County had 5.

28 inspections on record. The latest, on Oct 13, 2026: no violation found.

Rated High by Texas: Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control, at the report to the state on Jun 3, 2026

Rated High by Texas: Prohibited Punishments - Grabbing and Pulling, at the report to the state on Jun 3, 2026

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

9 deficiencies in 4 months of the last 36. Last cited Jun 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

9 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Jun 3, 2026: report to the state4 deficiencies

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “During the course of the investigation, it was determined that a caregiver did not demonstrate good judgement when they failed to comfort and administer first aid to an injured child.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 17, 2026. Correction verified: Jul 22, 2026.

  • Prohibited Punishments - Grabbing and Pulling

    “During the course of the investigation, it was determined that a caregiver grabbed and pulled a child by the hand.”

    Rule 746.2805(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 17, 2026. Correction verified: Jul 22, 2026.

  • Responsibilities of Caregivers - Share Information with Incoming Caregivers

    “During the course of the investigation, it was determined that a caregiver did not notify incoming caregivers of a child?s injury.”

    Rule 746.1203(10). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 17, 2026. Correction verified: Jul 22, 2026.

  • AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization

    “During the course of the investigation, it was determined that the operation did not notify parents of an injury that required medical attention.”

    Rule 746.307(b)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 17, 2026. Correction verified: Jul 22, 2026.

May 28, 2026: report to the state3 deficiencies

  • Requirement of Gas Leak Inspection

    “Information gathered for this investigation determined that the operation was responsible for obtaining a gas leak inspection when initial permit was provided and coordinating one every two years to ensure compliance with proper assessments of the gas system.”

    Rule 746.5401. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 24, 2026. Correction verified: Jul 15, 2026.

  • Gas Leak Inspection - Natural Gas

    “The gas inspection has not been conducted.”

    Rule 746.5403(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 5, 2026. Correction verified: Jun 1, 2026.

  • Documentation of Gas Leak Inspection

    “There was no gas leak inspection report conducted when the operation initially opened or when the operation had to contact the fire department regarding a gas smell within the building or even after that situation.”

    Rule 746.5405. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 24, 2026. Correction verified: Jul 15, 2026.

Jun 18, 2025: report to the state1 deficiency

  • Nutrition and Food Service - Must not serve identified foods to allergic child

    “A child with a diagnosed food allergy was served food that contained the allergen, causing a reaction.”

    Rule 746.3301(i). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 9, 2025. Correction verified: Jul 23, 2025.

Jan 12, 2024: report to the state1 deficiency

  • AP Parental Communication - Sign or Symptoms Requiring Hospitalization

    “During the course of the investigation, it was verified that parents of a child who displayed symptoms of a seizure were not immediately notified of the event, but were notified hours later at their regular pick up time, resulting in a delay in the child receiving medical evaluation and treatment.”

    Rule 746.307(b)(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 28, 2024. Correction verified: Mar 7, 2024.

5 deficiencies older than three years
Oct 12, 2023: report to the state1 deficiency

  • Responsibilities of Caregivers - Interact positively with children

    “A caregiver is not interacting with the children in a positive manner by leading the children by the arm or wrist.”

    Rule 746.1203(5). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 28, 2023. Correction verified: Dec 6, 2023.

Jul 20, 2023: inspection1 deficiency

  • Responsibilities of Caregivers - Intervene to ensure each child’s safety

    “A pre-k classroom was briefly left unsupervised for a minute when a caregiver stepped out of the classroom.”

    Rule 746.1205(a)(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 20, 2023. Correction verified: Jul 31, 2023.

Mar 20, 2023: report to the state2 deficiencies

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Caregivers did not exercise good judgement when failing to review the food allergy posting in the classroom resulting in a child having an allergic reaction.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 28, 2023. Correction verified: May 10, 2023.

  • Nutrition and Food Service - Must not serve identified foods to allergic child

    “A child experienced an allergic reaction after being served an identified food they are allergic to.”

    Rule 746.3301(i). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 28, 2023. Correction verified: May 10, 2023.

May 24, 2022: report to the state1 deficiency

  • Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.

    “A caregiver in the child’s classroom did not have current First Aid training at the time of the incident.”

    Rule 746.1315(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 6, 2022. Correction verified: Jun 21, 2022.

All 48 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Oct 13, 2026InspectionNo violation found
Sep 30, 2026InspectionNo violation found
Sep 28, 2026Report to the stateNo violation found
Jul 22, 2026InspectionNo violation found
Jul 15, 2026InspectionNo violation found
Jun 4, 2026InspectionNo violation found
Jun 3, 2026Report to the state4 deficiencies cited
May 29, 2026InspectionNo violation found
May 28, 2026Report to the state3 deficiencies cited
May 20, 2026InspectionNo violation found
May 18, 2026Report to the stateNo violation found
May 12, 2026InspectionNo violation found
May 7, 2026Report to the stateNo violation found
Mar 4, 2026InspectionNo violation found
Feb 19, 2026Report to the stateNo violation found
Sep 5, 2025InspectionNo violation found
Aug 28, 2025InspectionNo violation found
Aug 22, 2025Report to the stateNo violation found
Jul 23, 2025InspectionNo violation found
Jun 20, 2025InspectionNo violation found
Jun 18, 2025Report to the state1 deficiency cited
Aug 28, 2024InspectionNo violation found
Jun 26, 2024InspectionNo violation found
Jun 14, 2024Report to the stateNo violation found
Jun 13, 2024InspectionNo violation found
Jun 4, 2024Report to the stateNo violation found
Jan 31, 2024InspectionNo violation found
Jan 12, 2024Report to the state1 deficiency cited
Dec 6, 2023InspectionNo violation found
Nov 7, 2023InspectionNo violation found
Oct 31, 2023Report to the stateNo violation found
Oct 23, 2023InspectionNo violation found
Oct 12, 2023Report to the state1 deficiency cited
Jul 31, 2023InspectionNo violation found
Jul 20, 2023Inspection1 deficiency cited
Jul 17, 2023Report to the stateNo violation found
May 10, 2023InspectionNo violation found
May 5, 2023Report to the stateNo violation found
May 4, 2023Report to the stateNo violation found
Mar 27, 2023InspectionNo violation found
Mar 20, 2023Report to the state2 deficiencies cited
Feb 27, 2023InspectionNo violation found
Feb 23, 2023Report to the stateNo violation found
Dec 27, 2022InspectionNo violation found
Dec 15, 2022Report to the stateNo violation found
May 27, 2022InspectionNo violation found
May 24, 2022Report to the state1 deficiency cited
Dec 9, 2021InspectionNo violation found

Is it licensed?

  • Licensed Center, permit issued Dec 15, 2021.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 280 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 20 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not star-rated in Texas Rising Star (TWC’s code: ELD).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 9.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 768 in Bexar County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Eleanor Rodriguez2
Little Dove Learning Center3
Danielle CoonrodNot given
Pinnacle Montessori Academy of Alamo Ranch32
A Magic Day1
Primrose School at Alamo Ranch15
Lindsay’s Lillypads4
Nina Meadows4
Martha H Lopez17
Pinnacle Montessori51
Alphabetz Montessori Culebra LLC47
Ivy Kids of Alamo Ranch This child care provider9

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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