Primrose School at Alamo Ranch
A licensed child care center in San Antonio, Texas 78253
11161 Westwood Loop, San Antonio, Texas 78253. (210) 394-6900.
Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.
The short answer
Record last released by Texas HHSC on Nov 5, 2026.
- 15 deficiencies cited in the last three years Middle in Bexar County: 5
- 3 rated High by Texas, its most serious level (needs attention)
- 18 inspections on record
- Not rated Texas Rising Star rating
Each figure’s source sits beside it, in its section below.
What these words mean5
- Inspection (survey)
- A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
- Deficiency, citation, violation
- What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
- Texas’s risk levels
- Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
- Licence status
- Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
- Capacity
- The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.
What did inspectors find?
15 deficiencies cited in the last three years
The middle of the 768 child care providers in Bexar County had 5.
18 inspections on record. The latest, on Jul 1, 2026: no violation found.
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jun 4, 2026
Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Sep 5, 2025
Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on May 1, 2024
Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.
When those deficiencies happened
15 deficiencies in 10 months of the last 36. Last cited Jun 2026. Most serious: High. The last 3 years, to Nov 5, 2026.
| Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec | |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 2023 | Dec | |||||||||||
| 2024 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2025 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov | Dec |
| 2026 | Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct | Nov |
Hover or focus a month to read it.
Hearth Record drew this from the dates and levels in the source’s own records.
Each deficiency, in Texas’s words
Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
Jun 4, 2026: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“During the investigation, it was determined that a 4-year-old child was left unattended in the classroom for approximately 20 minutes.”
Feb 24, 2026: inspection2 deficiencies
-
CPR Training and Recertification Adhere to Guidelines-skill based
“One caregiver had completed CPR training online.”
-
Employee record: Signed and Dated Statement for Orientation/Pre-Service training by trainer and employee
“Two employees did not have completed and signed orientation statements. Note: This was CORRECTED AT INSPECTION when the director pulled the caregivers from their classrooms to give them orientation.”
Sep 5, 2025: inspection1 deficiency
-
Responsibilities of Caregivers - Know number of children responsible for
“During the walkthrough, two caregivers in two classrooms provided inaccurate head counts of the children in their care. Note: This was corrected when the caregivers recounted the children.”
Aug 25, 2025: report to the state1 deficiency
-
Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing
“During the investigation, it was found that one of the caregivers who provided first aid did not have first aid training certification.”
Nov 5, 2024: assessment1 deficiency
-
Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
“One out of the ten children’s records reviewed during inspection still does not have a health statement.”
Sep 23, 2024: inspection1 deficiency
-
Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement
“Two out of the ten children’s records reviewed during inspection did not have a health statement.”
May 1, 2024: report to the state1 deficiency
-
Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
“A two-year-old child was left unsupervised in the classroom for 20 minutes.”
Apr 4, 2024: report to the state1 deficiency
-
Licensing Incident/Illness Report Form - Situations Placing Children at Risk
“Based on the investigation conducted, it was determined that an incident report was not generated for the incident that may have placed a child at risk. A two year old stepped out of the playground onto the sidewalk of the parking lot.”
Mar 4, 2024: inspection3 deficiencies
-
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“A child with a noted food allergy does not have a completed Food Allergy Emergency on file.”
-
Immunization Records, Exceptions, and Exemptions Current
“2 children’s records needed updated shot records, 1 additional child’s record had no immunization or exemption on file.”
-
Written Feeding Instructions - Review and Update Every 30 Days
“5 infant feeding schedules had not been updated in the last 30 days.”
Feb 5, 2024: inspection3 deficiencies
-
Food Allergy Emergency Plan Signed by Parents and Health Care Professional
“One child with a diagnosed food allergy did not have a food allergy emergency plan on file.”
-
Immunization Records, Exceptions, and Exemptions Current
“4 children’s records needed updated shot records, 1 additional child’s record had no immunization or exemption on file.”
-
Written Feeding Instructions - Review and Update Every 30 Days
“2 infant feeding schedules had not been reviewed/updated in the last 30 days.”
5 deficiencies older than three years
Feb 25, 2022: assessment1 deficiency
-
Report Number of Employees
“A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22,2022, as required.”
Feb 18, 2022: inspection4 deficiencies
-
Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
“The operation has not had a fire inspection conducted since 2020.”
-
Inspect Fire Extinguishers Monthly
“Fire extinguishers were not checked monthly.”
-
Children’s Products-Posting of CPSC website
“The required Consumer Product Safety Commission form has not been completed within the last year.”
-
Maintenance Procedures for Active Play - Monthly Maintenance Checklist
“The operation did not have monthly maintenance checklists for review during inspection.”
All 27 visits on record
| Date | Visit | What the record says |
|---|---|---|
| Jul 1, 2026 | Inspection | No violation found |
| Jun 5, 2026 | Inspection | No violation found |
| Jun 4, 2026 | Report to the state | 1 deficiency cited |
| Feb 24, 2026 | Inspection | 2 deficiencies cited |
| Sep 17, 2025 | Inspection | No violation found |
| Sep 5, 2025 | Inspection | 1 deficiency cited |
| Aug 25, 2025 | Report to the state | 1 deficiency cited |
| May 19, 2025 | Inspection | No violation found |
| Mar 11, 2025 | Inspection | No violation found |
| Nov 5, 2024 | Assessment | 1 deficiency cited |
| Sep 23, 2024 | Inspection | 1 deficiency cited |
| Jun 21, 2024 | Inspection | No violation found |
| May 2, 2024 | Inspection | No violation found |
| May 1, 2024 | Report to the state | 1 deficiency cited |
| Apr 4, 2024 | Report to the state | 1 deficiency cited |
| Mar 25, 2024 | Inspection | No violation found |
| Mar 22, 2024 | Report to the state | No violation found |
| Mar 4, 2024 | Inspection | 3 deficiencies cited |
| Feb 5, 2024 | Inspection | 3 deficiencies cited |
| Mar 13, 2023 | Inspection | No violation found |
| Mar 7, 2023 | Report to the state | No violation found |
| Feb 16, 2023 | Inspection | No violation found |
| Jul 22, 2022 | Inspection | No violation found |
| Jun 7, 2022 | Report to the state | No violation found |
| Mar 4, 2022 | Inspection | No violation found |
| Feb 25, 2022 | Assessment | 1 deficiency cited |
| Feb 18, 2022 | Inspection | 4 deficiencies cited |
Is it licensed?
- Licensed Center, permit issued Oct 27, 2017.
- Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
- Capacity: 226 children.
Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.
Has Texas acted against it?
- No corrective or adverse action by Texas on record.
- 7 reports to the state on record; Texas doesn’t publish whether they were A complaint allegation the state investigated and found true: the evidence showed it more likely than not happened. Inconclusive means the evidence couldn’t show it either way. Neither inconclusive nor unsubstantiated proves it didn’t happen. Source: California Department of Social Services, complaint findings; each state’s licensing agency..
Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.
Who does the caring?
- Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.
Who owns it?
- Texas’s open data doesn’t list owners.
How is it rated?
- Not rated in Texas Rising Star.
Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.
How does it compare nearby?
- Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 15.
Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.
| Place | Deficiencies, 3 years |
|---|---|
| Eleanor Rodriguez | 2 |
| Little Dove Learning Center | 3 |
| Danielle Coonrod | Not given |
| Pinnacle Montessori Academy of Alamo Ranch | 32 |
| A Magic Day | 1 |
| Primrose School at Alamo Ranch This child care provider | 15 |
| Lindsay’s Lillypads | 4 |
| Nina Meadows | 4 |
| Martha H Lopez | 17 |
| Pinnacle Montessori | 51 |
| Alphabetz Montessori Culebra LLC | 47 |
| Ivy Kids of Alamo Ranch | 9 |
What the record doesn’t say
- Texas doesn’t publish whether a complaint was substantiated.
- Texas rates some paperwork slips as High risk, so read what was actually cited.
- Texas doesn’t publish staffing levels or owners for individual providers.
Sources
-
Texas Health and Human Services Commission, Child care operations (bc5r-88dy).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Inspections and investigations (m5q4-3y3d).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Health and Human Services Commission, Deficiencies (non-compliance data) (tqgd-mf4x).
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. Creative Commons 1.0 Universal (Public Domain Dedication).
-
Texas Workforce Commission, Subsidy providers and Texas Rising Star.
Released Nov 5, 2026 and checked Nov 5, 2026. Updated daily. No licence stated.
If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.
This copy of the record was made on Nov 5, 2026.
From the provider
The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.
Replies
None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.
Paid listing
None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.