Hearth Record

Primrose School at Alamo Ranch

A licensed child care center in San Antonio, Texas 78253

11161 Westwood Loop, San Antonio, Texas 78253. (210) 394-6900.

Texas’s own record, on its child care search

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The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 15 deficiencies in 10 months of the last 36. Last cited Jun 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

15 deficiencies cited in the last three years

The middle of the 768 child care providers in Bexar County had 5.

18 inspections on record. The latest, on Jul 1, 2026: no violation found.

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Jun 4, 2026

Rated High by Texas: Responsibilities of Caregivers - Know number of children responsible for, at the inspection on Sep 5, 2025

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on May 1, 2024

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

15 deficiencies in 10 months of the last 36. Last cited Jun 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

15 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Jun 4, 2026: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “During the investigation, it was determined that a 4-year-old child was left unattended in the classroom for approximately 20 minutes.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 26, 2026. Correction verified: Jul 1, 2026.

Feb 24, 2026: inspection2 deficiencies
  • CPR Training and Recertification Adhere to Guidelines-skill based

    “One caregiver had completed CPR training online.”

    Rule 746.1315(b)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 13, 2026. Correction verified: Mar 5, 2026.

  • Employee record: Signed and Dated Statement for Orientation/Pre-Service training by trainer and employee

    “Two employees did not have completed and signed orientation statements. Note: This was CORRECTED AT INSPECTION when the director pulled the caregivers from their classrooms to give them orientation.”

    Rule 746.1329(d). Low, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Feb 24, 2026.

Sep 5, 2025: inspection1 deficiency
  • Responsibilities of Caregivers - Know number of children responsible for

    “During the walkthrough, two caregivers in two classrooms provided inaccurate head counts of the children in their care. Note: This was corrected when the caregivers recounted the children.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 5, 2025. Correction verified: Sep 17, 2025.

Aug 25, 2025: report to the state1 deficiency
  • Training Requirements for Employees, Caregivers, and Directors - Pediatric First Aid with Rescue Breathing

    “During the investigation, it was found that one of the caregivers who provided first aid did not have first aid training certification.”

    Rule 746.1301(a)(3)(A). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 17, 2025. Correction verified: Sep 22, 2025.

Nov 5, 2024: assessment1 deficiency
  • Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement

    “One out of the ten children’s records reviewed during inspection still does not have a health statement.”

    Rule 746.611(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 29, 2024. Correction verified: Nov 21, 2024.

Sep 23, 2024: inspection1 deficiency
  • Health Statement parent sign - Dated within past yr, name/address health care professional, states child can participate. Follow by signed statement

    “Two out of the ten children’s records reviewed during inspection did not have a health statement.”

    Rule 746.611(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 23, 2024. Correction verified: Nov 5, 2024.

May 1, 2024: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “A two-year-old child was left unsupervised in the classroom for 20 minutes.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 30, 2024. Correction verified: Jun 21, 2024.

Apr 4, 2024: report to the state1 deficiency
  • Licensing Incident/Illness Report Form - Situations Placing Children at Risk

    “Based on the investigation conducted, it was determined that an incident report was not generated for the incident that may have placed a child at risk. A two year old stepped out of the playground onto the sidewalk of the parking lot.”

    Rule 746.701(5). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 29, 2024. Correction verified: Jun 21, 2024.

Mar 4, 2024: inspection3 deficiencies
  • Food Allergy Emergency Plan Signed by Parents and Health Care Professional

    “A child with a noted food allergy does not have a completed Food Allergy Emergency on file.”

    Rule 746.3819. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 29, 2024. Correction verified: Apr 3, 2024.

  • Immunization Records, Exceptions, and Exemptions Current

    “2 children’s records needed updated shot records, 1 additional child’s record had no immunization or exemption on file.”

    Rule 746.613(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 29, 2024. Correction verified: Apr 3, 2024.

  • Written Feeding Instructions - Review and Update Every 30 Days

    “5 infant feeding schedules had not been updated in the last 30 days.”

    Rule 746.2421(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 8, 2024. Correction verified: Apr 29, 2024.

Feb 5, 2024: inspection3 deficiencies
  • Food Allergy Emergency Plan Signed by Parents and Health Care Professional

    “One child with a diagnosed food allergy did not have a food allergy emergency plan on file.”

    Rule 746.3819. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 1, 2024. Correction verified: Mar 4, 2024.

  • Immunization Records, Exceptions, and Exemptions Current

    “4 children’s records needed updated shot records, 1 additional child’s record had no immunization or exemption on file.”

    Rule 746.613(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 1, 2024. Correction verified: Mar 4, 2024.

  • Written Feeding Instructions - Review and Update Every 30 Days

    “2 infant feeding schedules had not been reviewed/updated in the last 30 days.”

    Rule 746.2421(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 12, 2024. Correction verified: Mar 4, 2024.

5 deficiencies older than three years
Feb 25, 2022: assessment1 deficiency
  • Report Number of Employees

    “A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22,2022, as required.”

    Rule 746.303(b). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 28, 2022. Correction verified: Feb 28, 2022.

Feb 18, 2022: inspection4 deficiencies
  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “The operation has not had a fire inspection conducted since 2020.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 29, 2022. Correction verified: Mar 31, 2022.

  • Inspect Fire Extinguishers Monthly

    “Fire extinguishers were not checked monthly.”

    Rule 746.5307(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 25, 2022. Correction verified: Mar 4, 2022.

  • Children’s Products-Posting of CPSC website

    “The required Consumer Product Safety Commission form has not been completed within the last year.”

    Rule 746.4135(c). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 4, 2022. Correction verified: Mar 4, 2022.

  • Maintenance Procedures for Active Play - Monthly Maintenance Checklist

    “The operation did not have monthly maintenance checklists for review during inspection.”

    Rule 746.4751(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 11, 2022. Correction verified: Mar 4, 2022.

All 27 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Jul 1, 2026InspectionNo violation found
Jun 5, 2026InspectionNo violation found
Jun 4, 2026Report to the state1 deficiency cited
Feb 24, 2026Inspection2 deficiencies cited
Sep 17, 2025InspectionNo violation found
Sep 5, 2025Inspection1 deficiency cited
Aug 25, 2025Report to the state1 deficiency cited
May 19, 2025InspectionNo violation found
Mar 11, 2025InspectionNo violation found
Nov 5, 2024Assessment1 deficiency cited
Sep 23, 2024Inspection1 deficiency cited
Jun 21, 2024InspectionNo violation found
May 2, 2024InspectionNo violation found
May 1, 2024Report to the state1 deficiency cited
Apr 4, 2024Report to the state1 deficiency cited
Mar 25, 2024InspectionNo violation found
Mar 22, 2024Report to the stateNo violation found
Mar 4, 2024Inspection3 deficiencies cited
Feb 5, 2024Inspection3 deficiencies cited
Mar 13, 2023InspectionNo violation found
Mar 7, 2023Report to the stateNo violation found
Feb 16, 2023InspectionNo violation found
Jul 22, 2022InspectionNo violation found
Jun 7, 2022Report to the stateNo violation found
Mar 4, 2022InspectionNo violation found
Feb 25, 2022Assessment1 deficiency cited
Feb 18, 2022Inspection4 deficiencies cited

Is it licensed?

  • Licensed Center, permit issued Oct 27, 2017.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 226 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 7 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Not rated in Texas Rising Star.
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 15.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 768 in Bexar County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Eleanor Rodriguez2
Little Dove Learning Center3
Danielle CoonrodNot given
Pinnacle Montessori Academy of Alamo Ranch32
A Magic Day1
Primrose School at Alamo Ranch This child care provider15
Lindsay’s Lillypads4
Nina Meadows4
Martha H Lopez17
Pinnacle Montessori51
Alphabetz Montessori Culebra LLC47
Ivy Kids of Alamo Ranch9

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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