Hearth Record

Pinnacle Montessori Academy of Alamo Ranch

A licensed child care center in San Antonio, Texas 78253

11400 Culebra Rd, San Antonio, Texas 78253. (210) 716-1250.

Texas’s own record, on its child care search

Watch and the shortlist are kept with a free account, on every device. Your watch list. Texas’s own record is on its child care search.

The short answer

Record last released by Texas HHSC on Nov 5, 2026.

The last 24 months 32 deficiencies in 12 months of the last 36. Last cited Aug 2026. Most serious: High. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Texas’s risk levels
Texas gives each child care deficiency a risk level, by how likely it is to harm a child: Low, Medium Low, Medium, Medium High or High. High is its most serious. Source: Texas Health and Human Services Commission, Child Care Regulation.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

32 deficiencies cited in the last three years

The middle of the 768 child care providers in Bexar County had 5.

64 inspections on record. The latest, on Oct 28, 2026: no violation found.

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Aug 19, 2026

Rated High by Texas: Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity, at the report to the state on Aug 6, 2026

Rated High by Texas: Parental Communication - Situation that Placed a Child at Risk, at the report to the state on Aug 6, 2026

8 more rated High; all are listed below.

Source:

Texas HHSC, deficiencies (non-compliance data) and inspections and investigations. Released Nov 5, 2026. Updated daily.

When those deficiencies happened

32 deficiencies in 12 months of the last 36. Last cited Aug 2026. Most serious: High. The last 3 years, to Nov 5, 2026.

32 deficiencies by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each deficiency, in Texas’s words

Grouped by visit, newest first, with the risk level Texas gave it, from Low to High.

Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

Aug 19, 2026: report to the state2 deficiencies
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “During the course of the investigation, it was noted a toddler was unsupervised for approximately 2.5 minutes.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 8, 2026. Correction verified: Sep 21, 2026.

  • Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

    “During the course of the investigation, it was noted that a toddler caregiver was utilizing a cell phone while a child exited the classroom.”

    Rule 746.1203(3)(D). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 8, 2026. Correction verified: Sep 21, 2026.

Aug 6, 2026: report to the state4 deficiencies
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “During the investigation, it was determined that a 2-year-old child was left unattended on the playground for approximately 30 minutes.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 4, 2026. Correction verified: Sep 15, 2026.

  • Parental Communication - Situation that Placed a Child at Risk

    “During the investigation, it was determined that a parent was not notified immediately when a child was left unattended outside. The parent was notified within 2.5 hours of the incident.”

    Rule 746.307(b)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 4, 2026. Correction verified: Sep 15, 2026.

  • Nutrition and Food Service - Drinking water available at every snack, mealtime, and during and after active play

    “It was determined during the investigation, while viewing video footage that a child was not offered water upon return to the classroom from being outside.”

    Rule 746.3301(f)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 4, 2026. Correction verified: Sep 15, 2026.

  • Children Handwashing After Outdoor Activities

    “During the investigation, it was determined while viewing video footage that a child did not wash their hands upon entering the classroom from outside.”

    Rule 746.3417(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 4, 2026. Correction verified: Sep 15, 2026.

May 11, 2026: inspection2 deficiencies
  • Safety Requirements for Cribs - Snug Fitting Sheets

    “At time of inspeciton, crib sheets were observed to not be tight-fitted.”

    Rule 746.2409(a)(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 11, 2026. Correction verified: Jun 4, 2026.

  • Written Feeding Instructions - Review and Update Every 30 Days

    “At time of inspection, six out of seven monthly feeding instructions were not updated for the month of May.”

    Rule 746.2421(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 29, 2026. Correction verified: Jun 4, 2026.

Jan 12, 2026: inspection1 deficiency
  • Each Caregiver and the Director Must Have Current Training in pediatric CPR

    “At the time of the inspection, two out of the ten staff members did not have current CPR/First Aid certifications for review.”

    Rule 746.1315(b). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 26, 2026. Correction verified: Jan 14, 2026.

Jan 2, 2026: inspection1 deficiency
  • Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface

    “The diaper changing mat in the infant room had two tears on the vinyl. Note, a picture of the diaper changing mat was taken.”

    Rule 746.3503(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 12, 2026. Correction verified: Jan 12, 2026.

Dec 22, 2025: report to the state1 deficiency
  • Maintenance of Building, Grounds and Equipment

    “Several classrooms were observed of having the children’s cots stored in the restroom. One restroom had toilet paper on the floor next to the cots. Several cots stacked up also had the children’s blankets. Note, pictures were taken of all classrooms and restrooms.”

    Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 12, 2026. Correction verified: Jan 12, 2026.

Sep 2, 2025: inspection1 deficiency
  • Responsibilities of Caregivers - Know number of children responsible for

    “At the time of inspection the caregiver in the toddler room stated there were 18 children in her care when there were 16. NOTE: This was corrected when the caregiver recounted the children.”

    Rule 746.1205(a)(2). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 2, 2025. Correction verified: Sep 10, 2025.

Aug 26, 2025: inspection1 deficiency
  • Safety - Areas Free From Hazards

    “Recite: Bolts were observed to be protruding from the PVC pipe that is utilized as a barrier. Chicken wire was observed on the ground on the playground.”

    Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 3, 2025. Correction verified: Sep 16, 2025.

Aug 13, 2025: inspection7 deficiencies
  • Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

    “A caregiver was observed utilizing their cell phone for personal use while supervising a napping group of children.”

    Rule 746.1203(3)(D). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 13, 2025. Correction verified: Aug 26, 2025.

  • Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age

    “A nine month old infant, who does not walk, was observed to be utilizing a cot for napping.”

    Rule 746.2405(2). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 13, 2025. Correction verified: Aug 26, 2025.

  • Safety - Areas Free From Hazards

    “Bolts were observed to be protruding from the PVC pipe that utilized as a barrier. Chicken wire was observed to be on the ground on the playground.”

    Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 20, 2025. Correction verified: Aug 26, 2025.

  • Safety - Air Conditioners, Fans, Heaters Safeguarded

    “A standing fan was observed to be on the floor in the primary room.”

    Rule 746.3701(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 13, 2025. Correction verified: Aug 26, 2025.

  • Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less

    “The loose fill on the playgrounds was not installed the thee reuqired 6 inch depth.”

    Rule 746.4907(a)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 15, 2025. Correction verified: Sep 16, 2025.

  • Documented Annual Training Area - 24 Hours Required

    “Five of the nine caregivers did not have training certificates totaling 24 hours available for review.”

    Rule 746.1309(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 8, 2025. Correction verified: Sep 16, 2025.

  • Director Annual Training 30 Hours Required

    “The director did not have training certificates totaling 30 hours available for review.”

    Rule 746.1311(a). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Sep 8, 2025. Correction verified: Sep 16, 2025.

May 23, 2025: report to the state2 deficiencies
  • Prohibited Punishments - Humiliating, Rejecting, Yelling

    “It was determined in an investigation that a caregiver was using prohibited punishment by yelling at children as a form of discipline.”

    Rule 746.2805(5). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2025. Correction verified: Jul 11, 2025.

  • Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games

    “An investigation revealed that caregivers were utilizing personnel devices, such as cell phones, for non-job-related activities, including viewing camera footage and sending text messages.”

    Rule 746.1203(3)(D). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 1, 2025. Correction verified: Jul 11, 2025.

Feb 18, 2025: inspection1 deficiency
  • Infant May Not Sleep in a Restrictive Device

    “Operation did not have a Sleep Exception Form completed for the two month old infant observed asleep in a restrictive device.”

    Rule 746.2426(a)(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 18, 2025. Correction verified: Feb 25, 2025.

Nov 6, 2024: inspection1 deficiency
  • Electronic Child Safety Alarm - installed and maintained according to manufacturer’s instructions

    “The electronic child safety alarm was observed not functioning in one of the operation’s vans used to transport the children in care.”

    Rule 746.5625(b). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 20, 2024. Correction verified: Jan 7, 2025.

May 17, 2024: inspection2 deficiencies
  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “The operation did not obtain a fire inspection within the last 12 months.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 28, 2024. Correction verified: May 21, 2024.

  • Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less

    “Loose fill observed by the slides on the playground did not meet the required 6 inches of dept.”

    Rule 746.4907(a)(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 31, 2024. Correction verified: Aug 6, 2024.

Feb 8, 2024: report to the state2 deficiencies
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “During the course of this investigation, it was determined that supervision was not appropriate when a 14 month old child was able to leave a classroom unattended. Caregivers were unaware the child left until the child was brought back 5-7 minutes after the child exited the classroom.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 23, 2024. Correction verified: Mar 4, 2024.

  • Maintenance of Building, Grounds and Equipment

    “The automatic door closer that is meant to close classrooms doors was not working properly in room 112.”

    Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 23, 2024. Correction verified: Mar 4, 2024.

Feb 8, 2024: inspection2 deficiencies
  • Employee Handwashing After Diapering a Child

    “While viewing video for an investigation, a caregiver was observed not washing her hands after changing a child’s diaper.”

    Rule 746.3415(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 8, 2024. Correction verified: Mar 4, 2024.

  • Children Handwashing After Toileting or Diapering

    “While viewing video for an investigation, a child was observed to not have their hands washed after a diaper change.”

    Rule 746.3417(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 8, 2024. Correction verified: Mar 4, 2024.

Jan 26, 2024: inspection2 deficiencies
  • Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

    “A bottle of Lysol was observed on a shelf in the bathroom that was within children’s reach. This was CORRECTED AT INSPECTION when the Lysol was moved to a high shelf.”

    Rule 746.3407(12). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jan 26, 2024.

  • No Blocked or Locked Doors as Exits

    “A cot was observed to be leaned up against the backdoor of the classroom, blocking its use as a fire exit. Note this was CORRECTED AT INSPECTION when the cot was moved.”

    Rule 746.5209(c). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 26, 2024. Correction verified: Feb 8, 2024.

39 deficiencies older than three years
Sep 21, 2023: report to the state2 deficiencies
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “A child was left unsupervised.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 12, 2023. Correction verified: Oct 24, 2023.

  • Parental Communication - Situation that Placed a Child at Risk

    “A parent was not notified of a situation that placed their child at risk until the day after the incident.”

    Rule 746.307(b)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Oct 12, 2023. Correction verified: Oct 24, 2023.

Aug 30, 2023: inspection1 deficiency
  • Electronic Child Safety Alarm - installed and maintained according to manufacturer’s instructions

    “The electronic child safety alarm was observed not functioning in one of the operation’s vans used to transport the children in care.”

    Rule 746.5625(b). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 30, 2023. Correction verified: Dec 8, 2023.

Mar 10, 2023: report to the state1 deficiency
  • Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

    “A four year old child was left unsperviseed in the classroom for six minutes.”

    Rule 746.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 13, 2023. Correction verified: Mar 29, 2023.

Mar 1, 2023: inspection1 deficiency
  • Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months

    “The operation did not have a current fire inspection.”

    Rule 746.5101(a). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 1, 2023. Correction verified: Mar 3, 2023.

Jan 27, 2023: report to the state3 deficiencies
  • Responsibilities of Caregivers - Supervision of Children

    “Based upon information gathered, surveillance and interviews conducted supervision was determined to have occurred when a child left the classroom to go into the gym unsupervised.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 30, 2023. Correction verified: Feb 3, 2023.

  • Report Situation Placing Children at Risk

    “Based upon information gathered and interviews conducted this incident was reported to Licensing more than two days after the incident occurring.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 30, 2023. Correction verified: Feb 3, 2023.

  • Incident/Illness Report Form Shared with Parent

    “Based upon information gathered and interviews conducted the incident report wasn’t signed or a copy provided to the parent until after 48 hours of the incident occurring. NOTE: This was corrected at inspection.”

    Rule 746.707. Medium, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jan 30, 2023.

Jan 19, 2023: report to the state3 deficiencies
  • Responsibilities of Caregivers - Supervision of Children

    “Based upon information gathered, surveillance and interviews conducted inadequate supervision was determined to have occurred when children were left on the playground unsupervised as the caregiver went back into the classroom. In addition to several children running outside the classroom door into the playground unsupervised to get water bottles.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 23, 2023. Correction verified: Jan 30, 2023.

  • Licensing Incident/Illness Report Form - Situations Placing Children at Risk

    “Two of the four incident reports were unavailable for review. NOTE: One of the two incident reports was corrected at inspection.”

    Rule 746.701(5). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 23, 2023. Correction verified: Jan 30, 2023.

  • Incident/Illness Report Form Shared with Parent

    “Two of the four children incident reports were not shared with the parents. NOTE: One of the two was corrected at inspection.”

    Rule 746.707. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 23, 2023. Correction verified: Jan 30, 2023.

Dec 9, 2022: inspection1 deficiency
  • Maintenance Procedures for Active Play - Hazards Removed or Repaired

    “There was a slide on the Pre-K playground that had half of the screws missing making the slide not secured in place. Note: This was corrected at in inspection when the operation’s maintenance personnel applied the screws to secure the slide in place.”

    Rule 746.4751(c). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Dec 9, 2022.

Nov 2, 2022: report to the state1 deficiency
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “In the course of this investigation, information gathered determined a lack of judgment by staff to immediately notify the parent of a child in distress. Parent was contacted approximately two hours after staff observed the child limping.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Nov 30, 2022. Correction verified: Nov 30, 2022.

Oct 28, 2022: report to the state1 deficiency
  • Responsibilities of Caregivers - Supervision of Children

    “A child was not adequately supervised on the playground. They were able to leave their playground and reach a different one on the other side of the daycare and caregivers were not aware until the child was brought back by the director.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 19, 2022. Correction verified: Dec 22, 2022.

Oct 21, 2022: report to the state3 deficiencies
  • AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions

    “Based on information gathered, a caregiver whose background check is provisionally eligible with conditions was left alone with children in a classroom. This was corrected when a caregiver with an eligible background check returned to the classroom.”

    Rule 745.635(3). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 16, 2022. Correction verified: Dec 22, 2022.

  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    The inspectors’ words, 126 words

    “Based on information gathered, two caregivers did not use good judgement when it was decided to take an infant who was experiencing symptoms of allergic reaction to the child’s relative who is an employee at the center versus following operational procedures and specific emergency instructions on the child’s food allergy emergency plan such as immediately calling 911, administering epi-pen, keeping child warm, and avoiding unnecessary movement. Caregivers did not use good judgement when a known food allergen was served in an infant classroom where an infant with that specific diagnosed food allergy was present. Although food wasn’t directly served to the infant, the infant was sitting at a table with other children eating the food allergen. Shortly after, the child started experiencing symptoms an allergic reaction.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 16, 2022. Correction verified: Dec 22, 2022.

  • Responsibilities of Caregivers - Supervision of Children

    “It was determined that the operation failed to adequately supervise a child in care when they left the child on the playground for approximately 2 minutes by themself when the group returned to their classroom.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 2, 2022. Correction verified: Dec 12, 2022.

Jul 27, 2022: inspection1 deficiency
  • Children Handwashing After Toileting or Diapering

    “A child’s hands were not washed after diaper changing. Note: This was corrected at inspection as the caregiver washed the child’s hands.”

    Rule 746.3417(3). Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jul 27, 2022.

Jun 21, 2022: inspection1 deficiency
  • Mark Cleaning Supplies, Toxic Materials; Keep Separate from Food and Inaccessible to Children

    “A Lysol and a pink disinfect bottle were observed accessible to the children in care as it was located on a top of a child’s height bookshelf within their reach. Note: This was corrected at inspection as the caregiver moved the disinfectant bottles to a high shelf.”

    Rule 746.3407(12). High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Jun 21, 2022.

Jun 15, 2022: report to the state3 deficiencies
  • Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control

    “Caregiver did not exercise good judgment when failing to ensure the disinfectant tablet completely dissolved in the water before allowing children to use it, resulting in a three year old placing a small piece of the tablet in their mouth for a couple of seconds.”

    Rule 746.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 11, 2022. Correction verified: Aug 22, 2022.

  • Report Situation Placing Children at Risk

    “The operation staff did not report a situation where a child was placed at risk. The operation staff did not report an incident where a three year old placed a small piece of a disinfectant dissolvable tablet in their mouth while in care that required a call to poison control.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 11, 2022. Correction verified: Aug 22, 2022.

  • Licensing Incident/Illness Report Form - Situations Placing Children at Risk

    “The operation staff did not generate an incident report at the time a three year old child placed a piece of dissolvable disinfectant tablet in their mouth while in care.”

    Rule 746.701(5). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 11, 2022. Correction verified: Aug 22, 2022.

Jun 10, 2022: report to the state5 deficiencies
  • Director Responsibilities - Operate in Compliance

    “Based on the information obtained for this investigation, the director failed to communicate truthfully with the parents and attempted to withheld information on two children who had physical contact with each other while on the playground. Director did not follow up with staff to collect more information on the incident. Director failed to notify licensing on the incident and neglected to create an incident report.”

    Rule 746.1003(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 6, 2022. Correction verified: Jul 21, 2022.

  • Responsibilities of Caregivers- Supervision of Children

    “The lack of supervision enabled two children to display inappropriate sexual behavior on each other while on the playground.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 6, 2022. Correction verified: Jul 21, 2022.

  • Report Situation Placing Children at Risk

    “The operation failed to notify licensing on an incident that happen on the playground with two children.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 6, 2022. Correction verified: Jul 21, 2022.

  • Parental Communication - Situation that Placed a Child at Risk

    “The parents of two children involved with an incident on the playground regarding child-on-child contact were not properly informed.”

    Rule 746.307(b)(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 6, 2022. Correction verified: Jul 21, 2022.

  • Licensing Incident/Illness Report Form - Situations Placing Children at Risk

    “The operation failed to create an incident report on the specific date and time the incident occurred with two children on the playground.”

    Rule 746.701(5). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 6, 2022. Correction verified: Jul 21, 2022.

Jun 9, 2022: report to the state5 deficiencies
  • Responsibilities of Caregivers- Supervision of Children

    “A toddler walked behind the building from the toddler playground to the preschool playground unsupervised. The toddler was on the preschool playground for approximately less then five minutes unsupervised.”

    Rule 746.1203(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 27, 2022. Correction verified: Jul 21, 2022.

  • Report Situation Placing Children at Risk

    “The operation failed to notified licensing on a toddler who wandered off to the preschool playground and was on the play structure that is not age appropriate.”

    Rule 746.305(a)(6). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 27, 2022. Correction verified: Jul 21, 2022.

  • Responsibilities of Caregivers - Free of other activities

    “Information gathered for this investigation based on footage determined one staff was sweeping the play structure platform while the other staff was walking around the playground holding a cell phone and glancing at it when the toddler was observed walking away from the play area.”

    Rule 746.1203(6). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 27, 2022. Correction verified: Jul 21, 2022.

  • Licensing Incident/Illness Report Form - Situations Placing Children at Risk

    “Information gathered for this investigation determined a licensing incident report was not created for the child who was found unsupervised on the preschool playground.”

    Rule 746.701(5). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 27, 2022. Correction verified: Jul 21, 2022.

  • Incident/Illness Report Form Shared with Parent

    “Information gathered for this investigation determined an incident report was not shared with the parent when a child was found unsupervised in the pre-school playground.”

    Rule 746.707. Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Jun 27, 2022. Correction verified: Jul 21, 2022.

Mar 29, 2022: inspection1 deficiency
  • Child/ Caregiver Ratio - 13 or More Children

    “A caregiver was observed out of ratio when observed caring for 18 children. The three year old ratio is 1 to 15. Note: This was corrected it at inspection as another caregiver stepped in the classroom.”

    Rule 746.1601. Medium High, by Texas’s label. Corrected during the inspection. Correction date, as Texas HHSC recorded it: Mar 29, 2022.

Mar 24, 2022: report to the state4 deficiencies
  • Safety Requirements for Active Play Equipment - No Pinch, Crush, or Shear Points

    “The plastic steps on the playscape were observed broken as gaps were seen where children stepped on to them.”

    Rule 746.4601(7). High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 31, 2022. Correction verified: May 18, 2022.

  • Maintenance of Building, Grounds and Equipment

    “The wooden fence observed dividing the playground space is not in good repair with many wooden boards missing and gates not properly attached to the wooden beams.”

    Rule 746.3407. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 31, 2022. Correction verified: May 18, 2022.

  • Safety - Areas Free From Hazards

    “Nails were observed protruding from the broken wooden fences that divides the playground spaces.”

    Rule 746.3701. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 31, 2022. Correction verified: May 18, 2022.

  • Maintenance Procedures for Active Play - Hazards Removed or Repaired

    “Hazards were not removed or repaired promptly after noticing the hazards during their required active play inspections.”

    Rule 746.4751(c). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: May 31, 2022. Correction verified: May 18, 2022.

Feb 25, 2022: assessment1 deficiency
  • Report Number of Employees

    “A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22,2022, as required.”

    Rule 746.303(b). Medium Low, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 28, 2022. Correction verified: Feb 28, 2022.

Jan 11, 2022: report to the state1 deficiency
  • Report Outbreak of Communicable Illness

    “The operation did not report two positive COVID cases to Child Care Regulation within 48 hours”

    Rule 746.305(a)(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 2, 2022. Correction verified: Feb 9, 2022.

All 92 visits on record
Inspections, investigations and reports to the state
DateVisitWhat the record says
Oct 28, 2026InspectionNo violation found
Sep 21, 2026InspectionNo violation found
Sep 15, 2026InspectionNo violation found
Aug 20, 2026InspectionNo violation found
Aug 19, 2026Report to the state2 deficiencies cited
Aug 10, 2026InspectionNo violation found
Aug 6, 2026Report to the state4 deficiencies cited
Jun 4, 2026InspectionNo violation found
May 11, 2026Inspection2 deficiencies cited
Jan 12, 2026Inspection1 deficiency cited
Jan 2, 2026Inspection1 deficiency cited
Dec 22, 2025Report to the state1 deficiency cited
Sep 30, 2025InspectionNo violation found
Sep 16, 2025InspectionNo violation found
Sep 10, 2025InspectionNo violation found
Sep 2, 2025Inspection1 deficiency cited
Aug 29, 2025Report to the stateNo violation found
Aug 26, 2025Inspection1 deficiency cited
Aug 13, 2025Inspection7 deficiencies cited
Jul 11, 2025InspectionNo violation found
Jun 10, 2025InspectionNo violation found
Jun 2, 2025InspectionNo violation found
May 23, 2025Report to the state2 deficiencies cited
Apr 8, 2025Report to the stateNo violation found
Mar 11, 2025InspectionNo violation found
Mar 7, 2025Report to the stateNo violation found
Feb 25, 2025InspectionNo violation found
Feb 18, 2025Inspection1 deficiency cited
Jan 7, 2025InspectionNo violation found
Nov 6, 2024Inspection1 deficiency cited
Aug 6, 2024InspectionNo violation found
Jul 24, 2024InspectionNo violation found
May 17, 2024Inspection2 deficiencies cited
Mar 4, 2024InspectionNo violation found
Feb 8, 2024Report to the state2 deficiencies cited
Feb 8, 2024Inspection2 deficiencies cited
Jan 26, 2024Inspection2 deficiencies cited
Dec 8, 2023InspectionNo violation found
Nov 15, 2023InspectionNo violation found
Oct 24, 2023InspectionNo violation found
Oct 3, 2023InspectionNo violation found
Sep 22, 2023InspectionNo violation found
Sep 21, 2023Report to the stateNo violation found
Sep 21, 2023Report to the stateNo violation found
Sep 21, 2023Report to the state2 deficiencies cited
Sep 15, 2023InspectionNo violation found
Aug 30, 2023Inspection1 deficiency cited
Jul 28, 2023InspectionNo violation found
Jun 30, 2023InspectionNo violation found
May 31, 2023InspectionNo violation found
Apr 27, 2023InspectionNo violation found
Mar 29, 2023InspectionNo violation found
Mar 13, 2023InspectionNo violation found
Mar 10, 2023Report to the state1 deficiency cited
Mar 1, 2023Inspection1 deficiency cited
Feb 3, 2023InspectionNo violation found
Jan 30, 2023InspectionNo violation found
Jan 27, 2023Report to the state3 deficiencies cited
Jan 26, 2023InspectionNo violation found
Jan 23, 2023InspectionNo violation found
Jan 19, 2023Report to the state3 deficiencies cited
Dec 22, 2022InspectionNo violation found
Dec 12, 2022InspectionNo violation found
Dec 9, 2022Inspection1 deficiency cited
Nov 15, 2022InspectionNo violation found
Nov 9, 2022InspectionNo violation found
Nov 2, 2022Report to the stateNo violation found
Nov 2, 2022Report to the state1 deficiency cited
Oct 28, 2022Report to the state1 deficiency cited
Oct 26, 2022InspectionNo violation found
Oct 21, 2022Report to the state2 deficiencies cited
Oct 21, 2022Report to the state1 deficiency cited
Oct 6, 2022InspectionNo violation found
Sep 20, 2022InspectionNo violation found
Sep 16, 2022Report to the stateNo violation found
Aug 22, 2022InspectionNo violation found
Jul 27, 2022Inspection1 deficiency cited
Jul 21, 2022InspectionNo violation found
Jul 7, 2022InspectionNo violation found
Jun 21, 2022Inspection1 deficiency cited
Jun 20, 2022Report to the stateNo violation found
Jun 18, 2022Report to the stateNo violation found
Jun 15, 2022Report to the state3 deficiencies cited
Jun 14, 2022InspectionNo violation found
Jun 10, 2022Report to the state5 deficiencies cited
Jun 10, 2022InspectionNo violation found
Jun 9, 2022Report to the state5 deficiencies cited
May 18, 2022InspectionNo violation found
Mar 29, 2022Inspection1 deficiency cited
Mar 24, 2022Report to the state4 deficiencies cited
Feb 25, 2022Assessment1 deficiency cited
Jan 11, 2022Report to the state1 deficiency cited

Is it licensed?

  • Licensed Center, permit issued Aug 13, 2015.
  • Accepts state child care subsidies.
  • Licensed for ages: Infant, Toddler, Pre-Kindergarten, School.
  • Capacity: 210 children.
Source:

Texas HHSC, child care operations. Released Nov 5, 2026. Updated daily.

Has Texas acted against it?

  • No corrective or adverse action by Texas on record.
  • 27 reports to the state on record; Texas doesn’t publish whether they were .
Source:

Texas HHSC, child care operations and inspections and investigations. Released Nov 5, 2026. Updated daily.

Who does the caring?

  • Texas doesn’t publish staffing levels for individual providers. State rules set staff-to-child ratios by age.

Who owns it?

  • Texas’s open data doesn’t list owners.

How is it rated?

  • Texas Rising Star: 2-Star (the first of three levels).
Source:

Texas Workforce Commission, subsidy providers and Texas Rising Star. Released Nov 5, 2026. Updated daily.

How does it compare nearby?

  • Among 768 child care providers in Bexar County, the middle value for deficiencies cited in the last three years was 5; this one had 32.
Source:

Texas HHSC, deficiencies (non-compliance data). Released Nov 5, 2026. Updated daily.

11 of the 768 in Bexar County, as the source lists them, same ZIP code first
PlaceDeficiencies, 3 years
Eleanor Rodriguez2
Little Dove Learning Center3
Danielle CoonrodNot given
Pinnacle Montessori Academy of Alamo Ranch This child care provider32
A Magic Day1
Primrose School at Alamo Ranch15
Lindsay’s Lillypads4
Nina Meadows4
Martha H Lopez17
Pinnacle Montessori51
Alphabetz Montessori Culebra LLC47
Ivy Kids of Alamo Ranch9

What the record doesn’t say

  • Texas doesn’t publish whether a complaint was substantiated.
  • Texas rates some paperwork slips as High risk, so read what was actually cited.
  • Texas doesn’t publish staffing levels or owners for individual providers.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: Texas HHSC or Texas Workforce Commission. Texas’s own record is on its child care search. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 5, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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