Alphabest @ Roanoke - Northwest

Designating Director

“The operation has not provided the Childcare Regulations with the required paperwork for a designated site director.”

Rule 744.201(4). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 18, 2026. Correction verified: Mar 12, 2026.

Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control

“Based on information gathered through the course of the investigation, it was determined that a caregiver did not exercise good judgment by allowing a student to sit in their lap and engage in hugging in a manner that is inappropriate. The investigation also found that the caregiver was carrying children on his hip and holding them in his arms in a manner inconsistent with appropriate caregiving practices.”

Rule 744.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 19, 2025. Correction verified: Aug 19, 2025.

Prohibited Equipment - Trampolines - Except if Less Than 4 Feet, 12 Inches or Less Above Resilient Material

“Based on information gathered during the investigation, it was determined that a child in care was injured on a trampoline during an off-site field trip.”

Rule 744.3105(a)(3). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 5, 2025. Correction verified: Aug 5, 2025.

Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

“During the investigation, it was determined that a child was able to run away from the operation and into the neighborhood across the street.”

Rule 744.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 11, 2025. Correction verified: Jul 23, 2025.

Planned activities designed to meet special care needs-Accommodations

“Based on the information gathered during the investigation, it was determined that the accommodation plan was not issued by a health care professional or qualified professional affiliated with the local school district.”

Rule 744.2009(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jul 25, 2025. Correction verified: Jul 23, 2025.

Documentation for Directors - Verification of Meeting Requirements

“The operation has not submitted the required educational information needed for a caregiver that was submitted site director to submit on March 31, 2025.”

Rule 744.1037(a)(3). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: May 6, 2025. Correction verified: Jun 4, 2025.

Responsibilities of Employees and Caregivers - Demonstrate Competency, Good Judgment, Self-control

“The former site director did not use good judgment by starting a group text message with three children at the operation while she was employed. During that time, the site director shared personal information and other adults’ private information with the children.”

Rule 744.1201(1). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 22, 2025. Correction verified: May 9, 2025.

Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking.

“Four staff records were reviewed and CPR/First Aid were not present.”

Rule 744.1315(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Mar 13, 2025. Correction verified: Mar 27, 2025.

Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking.

“Four staff records were reviewed and CPR/First Aid was not present.”

Rule 744.1315(a). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 26, 2025. Correction verified: Feb 27, 2025.

Emergency Preparedness Plan - Evacuation, Relocation, Sheltering/Lock-Down Procedures

“The operation’s emergency preparedness plan is incomplete.”

Rule 744.3553(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 26, 2025. Correction verified: Feb 27, 2025.

Fire Drill Monthly - Exit in 3 Minutes

“The operation does not have any documentation that monthly drills have been conducted.”

Rule 744.3559(1). Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 26, 2025. Correction verified: Feb 27, 2025.

Maintenance Procedures for Active Play - Monthly Maintenance Checklist

“THe operation does not have documentation showing that monthly playground checks are being conducted.”

Rule 744.3113(b). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 26, 2025. Correction verified: Feb 27, 2025.

Required Records Maintained and Made Available - Children’s Records

“The operation’s staff does not have access to children’s records.”

Rule 744.801(1). Medium, by Texas’s label. Correction date, as Texas HHSC recorded it: Feb 26, 2025. Correction verified: Feb 27, 2025.

Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

“Based on information obtained during the investigation, it was determined that caregivers were not supervising children appropriately which resulted in a child exposing themself to another child.”

Rule 744.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Dec 10, 2024. Correction verified: Dec 17, 2024.

Incident/Illness Report Form Shared with Parent

“The operation did not notify one family involved in the investigation of the incident. The other child’s family did not sign the incident report that was sent via email.”

Rule 744.707. Medium High, by Texas’s label. Correction date, as Texas HHSC recorded it: Jan 6, 2025. Correction verified: Jan 13, 2025.

Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

Rule 744.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Aug 28, 2024. Correction verified: Sep 3, 2024.

Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity

“A child in care was observed coming from the older children playground and ringing the doorbell alone to gain access to the budilding, unsupervised.”

Rule 744.1205(a)(4). High, by Texas’s label. Correction date, as Texas HHSC recorded it: Apr 24, 2024. Correction verified: May 2, 2024.