Hearth Record

Merry Oaks International Academy

A child care center in Charlotte, North Carolina 28205

3508 Draper Avenue, Charlotte, North Carolina 28205. (980) 343-6422.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

The last 24 months 21 violations in 5 months of the last 36. Last cited Sep 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

8 DCDEE visits in the last three years, the latest on Sep 24, 2026.

21 violations cited in the last three years, 20 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

21 violations in 5 months of the last 36. Last cited Sep 2026. The last 3 years, to Nov 3, 2026.

21 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Sep 24, 2026: unannounced1 violation
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. Two staff were not linked to the ABCMS within five days from hiring. Both staff identified have worked at the site since August 17, 2026.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S..

May 15, 2026: unannounced1 violation
  • All electrical appliances were not used in accordance with the manufacturer’s instruction.

    “Appliances with heating elements, such as bottle warmers, crock pots, curling irons, irons, coffee pots, and/or their cords were accessible to preschool-age children. Classroom E4 doors were open and equipment with heating elements were accessible to NC Pre-K children.”

    Rule All electrical appliances were not used in accordance with the manufacturer's instruction.. Corrected during the inspection.

Oct 10, 2025: unannounced5 violations
  • A child care operator did not notify the Division of any new child care providers, as defined in G.S.

    “110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The ABCMS report was run prior to the visit. Only one NC Pre-K staff member was listed. (T. Edwards, C. Dana and T. Almendarez, T. Wilson) were not linked to their assigned site.”

    Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 7, 2025. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One substitute staff (T. Wilson) didn’t obtain CPR training within 90 days after working ten days in a licensed program within a twelve-month period.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 24, 2025. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One substitute staff (T. Wilson) didn’t obtain FA training within 90 days after working ten days in a licensed program within a twelve-month period.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 24, 2025. Correction verified: by a letter from the provider.

  • Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

    “Children’s water bottles sent from home were not monitored dated in spaces #E1 and #E2.”

    Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 10, 2025. Correction verified: by a letter from the provider.

  • The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.

    “One substitute staff (T. Wilson) didn’t obtain CMT training within 90 days after working ten days in a licensed program within a twelve-month period.”

    Rule The child care administrator and all staff did not complete the Recognizing and Responding to Suspicions of Child Maltreatment training within 90 days of employment.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 24, 2025. Correction verified: by a letter from the provider.

May 20, 2025: unannounced4 violations
  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. Two staff members did not have verifiable proof (card issued) showing completion of First Aid Training. The documentation presented both staff had BLS Provider (CPR only) without first aid training card.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 18, 2025. Correction verified: by a letter from the provider.

  • Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.

    “Unused electrical outlets were monitored not covered or made inaccessible to children in space #E4.”

    Rule Electrical outlets and power strips, not in use, which were located in space used by children did not have safety outlets or were not covered with safety plugs unless located behind furniture or equipment that cannot be moved by a child.. Corrected during the inspection.

  • Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.

    “Three trikes monitored in the indoor gross motor room were monitored with missing plastic foot petals. Tumble mats also maintained in the indoor gross motor classroom were monitored torn. A couch maintained in space E4 was monitored in poor repair.”

    Rule Equipment and furnishings not meeting the requirements outlined in child care .0601(b) and (c) were not removed or made inaccessible.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 20, 2025. Correction verified: by a letter from the provider.

  • The center did not maintain records as required in rule, and/or were not made available to the Division for review.

    “DPI verification forms related to children’s records were monitored not current for three classrooms.”

    Rule The center did not maintain records as required in rule, and/or were not made available to the Division for review.. Corrected during the inspection.

Oct 16, 2024: unannounced10 violations
  • A valid qualification letter was not on file and available to review at the facility.

    “A substitute hired by CMS was placed at NC Pre-K licensed program and left alone with a group of children without a DCDEE CBC qualification.”

    Rule A valid qualification letter was not on file and available to review at the facility.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 16, 2024. Correction verified: by a letter from the provider.

  • A violation was found for which there is no item number.

    “15A NCAC 18A .2831(b)Pest shall be excluded from the child care. A live roach was monitored walking across the floor. Ms. Edwards stated, roaches have been an on-going and reported issue.”

    Rule A violation was found for which there is no item number.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 11, 2024. Correction verified: by a letter from the provider.

  • All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.

    “Verification of staff completion of the CPR course from an approved training organization was not in the staff file. One staff person CPR expired 10/7/2024. The staff person obtained CPR training today, 10/16/24.”

    Rule All staff did not successfully complete certification in CPR training appropriate to the age of the children in care.. Corrected during the inspection.

  • All staff did not successfully complete certification in First Aid appropriate to the age of children in care.

    “Verification of staff completion of First Aid training from an approved training organization was not in the staff file. One staff person’s FA expired 10/7/2024. The staff person obtained the required training today, 10/16/2024.”

    Rule All staff did not successfully complete certification in First Aid appropriate to the age of children in care.. Corrected during the inspection.

  • All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.

    “A lead teacher didn’t have a current annual health questionnaire on file.”

    Rule All staff, including the director, did not have an annual health questionnaire on file following the initial medical statement.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 24, 2024. Correction verified: by a letter from the provider.

  • Documentation of staff’s on-going training was not on file and/or was not current.

    “Annual in-service training hours were not printed, and the required log was not filled in properly by each staff.”

    Rule Documentation of staff's on-going training was not on file and/or was not current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 18, 2024. Correction verified: by a letter from the provider.

  • Prior to employment a Criminal Background Check was not completed.

    “A DPI substitute was placed at a licensed NC Pre-K site without a DCDEE CBC.”

    Rule Prior to employment a Criminal Background Check was not completed.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 16, 2024. Correction verified: by a letter from the provider.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “Either drill was not completed at least once every three months. DPI sites are expected to complete either drill within the first couple of weeks of school.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 17, 2024. Correction verified: by a letter from the provider.

  • The activity plan did not include a daily gross motor activity which may occur indoors and outdoors.

    “The activity plan monitored in E4 didn’t have a daily gross motor activity listed/identified on the activity plan.”

    Rule The activity plan did not include a daily gross motor activity which may occur indoors and outdoors.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 21, 2024. Correction verified: by a letter from the provider.

  • The center did not maintain records as required in rule, and/or were not made available to the Division for review.

    “A substitute staff person was not added to the DPI Staff Verification form prior to working.”

    Rule The center did not maintain records as required in rule, and/or were not made available to the Division for review.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 17, 2024. Correction verified: by a letter from the provider.

All 8 visits on record
Visits on record
DateVisitWhat the record says
Sep 24, 2026Unannounced visit1 violation cited
Jul 9, 2026Announced visitNo violations cited
May 15, 2026Unannounced visit1 violation cited
May 4, 2026Unannounced visitNo violations cited
Oct 10, 2025Unannounced visit5 violations cited
May 20, 2025Unannounced visit4 violations cited
Oct 16, 2024Unannounced visit10 violations cited
May 30, 2024Unannounced visitNo violations cited

Is it licensed?

  • Child Care Center, holding a Four Star Center License since Aug 21, 2018.
  • Licensed for 108 children, ages 4 through 5.
  • Not enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 60003557.
  • Restriction: Other - Meets reduced enhanced ratios.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Cms Pre K Department.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 4 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 21.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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