Taylor’s Playhouse

A family child care home in Charlotte, North Carolina 28205

2812 Yadkin Ave, Charlotte, North Carolina 28205. (704) 737-6808.

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The short answer

8 violations in the last three years
Jun 252026 the latest visit on record
8 children, its licensed capacity

The last 24 months 8 violations in 5 months of the last 36. Last cited Jun 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5

Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating: Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status: Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

On this record

Who runs it

Family Child Care Home.
Three Star Family CC Home License since Jul 23, 2019.
Licensed capacity: 8 children.
Owner, as North Carolina lists it: Massey, Donna M.

Licence number 60002731

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Where it comes from

Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violationsNorth Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), checked Oct 21, 2026

Every source, in full

What did inspectors find?

7 DCDEE visits in the last three years, the latest on Jun 25, 2026.

8 violations cited in the last three years, 8 of them marked corrected.

When those violations happened

8 violations in 5 months of the last 36. Last cited Jun 2026. The last 3 years, to Nov 3, 2026.

8 violations by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023												Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Jun 25, 2026: unannounced1 violation

Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available.

“The household pet did not have current rabies vaccination record on file. The vaccination expired 6/16/2026.”

Rule Written record of up-to-date pet vaccinations as required by NC law and local ordinances, including rabies vaccination for dogs and cats, was not available.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 27, 2026. Correction verified: by a letter from the provider.

Mar 11, 2026: unannounced1 violation

Operator and/or staff members did not complete the required health and safety trainings within the specified time frame.

“One additional caregiver did not obtain the required training by July 30, 2025.”

Rule Operator and/or staff members did not complete the required health and safety trainings within the specified time frame.. Corrected during the inspection.

May 2, 2025: unannounced1 violation

Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame.

“The additional caregiver didn’t complete CMT training within ninety (90) days of employment.”

Rule Operator did not complete Recognizing and Responding to Suspicions of Child Maltreatment training within the required time frame.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jun 8, 2025. Correction verified: by a letter from the provider.

Dec 20, 2024: unannounced3 violations

Operator has not developed, adopted and complied with a written safe sleep policy.

“An infant was placed down awake in their assigned crib with handheld toys. The FCCH ITS-SIDS policy stated nothing would be placed in the crib with an infant. The toys were removed from the crib during the visit.”

Rule Operator has not developed, adopted and complied with a written safe sleep policy.. Corrected during the inspection.
Rule violated (DCDEE’s description below)

“Operator did not successfully complete a first aid course as referenced in Rule.1702(b)(2). First aid training was not renewed on or before the expiration of the certification. First Aid training was taken by Ms. Massey on December 14, 2024. Documentation has not been issued by the trainer.”

Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 8, 2025. Correction verified: by a letter from the provider.
The EPR Plan did not include the location of the Ready to Go File and/or required information.

“The EPR/Ready to Go File was missing blank incident reports and a current child’s allergy list.”

Rule The EPR Plan did not include the location of the Ready to Go File and/or required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Dec 23, 2024. Correction verified: by a letter from the provider.

May 23, 2024: unannounced2 violations

Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.

“There were bottles of ant killer maintained in a milk crate in the path of travel to the children’s outdoor fenced area.”

Rule Corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, and products under pressure in an aerosol dispenser and any substance that may be hazardous to a child if ingested, inhaled, or handled were not kept in locked storage when children were in care.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 26, 2024. Correction verified: by a letter from the provider.
The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.

“The printed EPR plan was dated 2019, did not have the current consultant and health consultant contact information listed.”

Rule The operator did not review the EPR Plan annually or when information in the plan changed to ensure all information is current.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: May 28, 2024. Correction verified: by a letter from the provider.

All 7 visits on record

Visits on record
Date	Visit	What the record says
Jun 25, 2026	Unannounced visit	1 violation cited
Mar 11, 2026	Unannounced visit	1 violation cited
May 2, 2025	Unannounced visit	1 violation cited
Dec 20, 2024	Unannounced visit	3 violations cited
Jun 24, 2024	Unannounced visit	No violations cited
May 31, 2024	Unannounced visit	No violations cited
May 23, 2024	Unannounced visit	2 violations cited

Is it licensed?

Family Child Care Home, holding a Three Star Family CC Home License since Jul 23, 2019.
Licensed for 8 children, ages 0 through 5.
Enrolled in North Carolina’s subsidized child care program.
North Carolina’s licence number: 60002731.

Has North Carolina acted against it?

DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.

Who does the caring?

North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

Owner, as North Carolina lists it: Massey, Donna M.

How is it rated?

Star Rated License: 3 stars of five.

How does it compare nearby?

Among 529 child care providers in Mecklenburg County, the middle value for violations cited in the last three years was 14; this one had 8.

11 of the 529 in Mecklenburg County, as the source lists them, same ZIP code first
Place	Violations cited in the last three years
Cnt for Children D.C. at Kilgo United Meth. Church	24
Tender Hearts Child Care Inc.	22
Fairyland Academy	62
Chantilly Elementary Asep	5
Highland Mill Montessori Elementary Asep	6
Joyland Academy	14
Marcia Playmate	29
Fairyland Institute of Early Learning, Inc. Afters	28
Fairyland Institute of Early Learning, Inc. Presch	27
Taylor’s Playhouse This child care provider	8
Alliance Center for Education Stephanie Jennings	41
The Phoenix Academy	76

What the record doesn’t say

North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.

Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.