Primrose School of Lake Norman

A child care center in Mooresville, North Carolina 28117

173 Raceway Drive, Mooresville, North Carolina 28117. (704) 658-0460.

Watch and the shortlist are kept with a free account, on every device. Your watch list. North Carolina’s own record is on ncchildcare.ncdhhs.gov.

The last 24 months 5 violations in 4 months of the last 36. Last cited Aug 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5

Inspection (survey): A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation: What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating: Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status: Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity: The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

On this record

Who runs it

Child Care Center.
One Star Center License since Mar 20, 2026.
Licensed capacity: 184 children.
Owner, as North Carolina lists it: Bright Start Learning Academy LLC.

Licence number 49000598

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Where it comes from

Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violationsNorth Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), checked Oct 21, 2026

Every source, in full

What did inspectors find?

4 DCDEE visits in the last three years, the latest on Aug 25, 2026.

5 violations cited in the last three years, 5 of them marked corrected.

When those violations happened

5 violations in 4 months of the last 36. Last cited Aug 2026. The last 3 years, to Nov 3, 2026.

5 violations by month over the last 3 years. Each cell is one month.
	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2023												Dec
2024	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2025	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov	Dec
2026	Jan	Feb	Mar	Apr	May	Jun	Jul	Aug	Sep	Oct	Nov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Aug 25, 2026: unannounced1 violation

Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.

“In space 8, there was a Starbucks iced coffee on the counter that does not meet meal pattern guidelines.”

Rule Staff did not model appropriate eating behaviors by consuming food or beverages that meet the nutritional requirements specified in the Meal Patterns for Children in Child Care Programs in the presence of children in care.. Corrected during the inspection.

Feb 16, 2026: unannounced1 violation

New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.

“A staff member that worked at this facility from 12/14/22 to 12/23/23 completed new staff orientation on 1/24/23. She was rehired on 4/2/25 and has not received new staff orientation since she returned.”

Rule New staff, who had contact with children, did not receive at least 16 hrs. orientation within first 6 weeks.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Feb 26, 2026. Correction verified: by a letter from the provider.

Jan 7, 2026: unannounced1 violation

Parent’s medication authorization did not include required information.

“Space #2 had a medication administration form for Aquaphor that did not include the amount to be used.”

Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Jan 8, 2026. Correction verified: by a letter from the provider.

Oct 21, 2025: unannounced2 violations

A safe indoor and outdoor environment was not provided for the children.

The inspectors’ words, 108 words
“Space 4 had a large bottle of blowing bubbles and a “Magic Eraser” cleaning sponge located on the counter with the sink. The outdoor play area used by the children 4 years of age to 6 years of age had wooden fencing surrounding the HVAC units. There were nails and screws that were exposed and sticking out on some of the bottom and top areas. The wood in the same areas was warped and splintering. The large plastic bin storing toys located in the outdoor play area used by children between two years and three years of age is broken and will need to be repaired or removed.”

Rule A safe indoor and outdoor environment was not provided for the children.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2025. Correction verified: by a letter from the provider.
A violation was found for which there is no item number.

“15A NCAC 18A .2818(e)Handwash signs shall be posted at every handwash lavatory area. The signs shall instruct children and child care center employees to wash their hands in accordance with Rule .2803. There were three children bathrooms (spaces 6, 8, & 10) monitored that did not have hand-washing signs posted.”

Rule A violation was found for which there is no item number.. Corrected during the inspection.

All 4 visits on record

Visits on record
Date	Visit	What the record says
Aug 25, 2026	Unannounced visit	1 violation cited
Feb 16, 2026	Unannounced visit	1 violation cited
Jan 7, 2026	Unannounced visit	1 violation cited
Oct 21, 2025	Unannounced visit	2 violations cited

Is it licensed?

Child Care Center, holding a One Star Center License since Mar 20, 2026.
Licensed for 184 children, ages 0 through 5.
Not enrolled in North Carolina’s subsidized child care program.
North Carolina’s licence number: 49000598.

Has North Carolina acted against it?

DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.

Who does the caring?

North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

Owner, as North Carolina lists it: Bright Start Learning Academy LLC.

How is it rated?

Star Rated License: 1 star of five.

How does it compare nearby?

Among 80 child care providers in Iredell County, the middle value for violations cited in the last three years was 13; this one had 5.

12 of the 80 in Iredell County, as the source lists them, same ZIP code first
Place	Violations cited in the last three years
Primrose School of Lake Norman This child care provider	5
J-Bear Child Development Center I	23
Chesterbrook Academy	30
Lakeshore Prime Time for Kids	5
Lake Norman Prime Time for Kids	23
Ms. Jenny’s Rocking Horse Ranch,llc	26
Woodland Heights Prime Time for Kids	11
Tutor Time Child Care / Learning Center	79
Cline Learning Center of Mooresville	15
The Learning Experience	25
Learning Jungle Mooresville	51
Woodland Heights - ISS Staff Childcare	42
The Goddard School	14

What the record doesn’t say

North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations.

Checked Oct 21, 2026. Updated daily. nc.gov terms: copying and distribution for non-commercial use, without alteration, citing the source. Shown free and never sold; DCDEE’s own words are quoted.

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.