Kiddie Academy of Lake Norman

Enhanced staff/child ratios and group sizes were not met.

“On 7/13/26, one (1) staff member was observed caring for ten (10) children, two (2) years of age in the multipurpose room. On 7/15/26, one (1) staff member was observed caring for eighteen (18) children, two (2) years of age on the playground. On 7/21/26, one (1) staff member was observed caring for eight (8) children, one (1) years of age. On 7/21/26, one (1) staff member was observed caring for eleven (11) children, two years of age.”

Rule Enhanced staff/child ratios and group sizes were not met.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 3, 2026. Correction verified: by a letter from the provider.

A child care operator did not notify the Division of any new child care providers, as defined in G.S.

“110-90.2(a)(2), who were hired or moved into the child care facility within five business days. The facility has not created the roster within the ABCMS portal.”

Rule A child care operator did not notify the Division of any new child care providers, as defined in G.S.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 20, 2026. Correction verified: by a letter from the provider.

A child’s file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.

“A child with the date of birth 11/21/23 did not have a signed shaken baby policy.”

Rule A child's file did not have a statement with parent signature acknowledging receipt and explanation of the Prevention of Shaken Baby Syndrome and Abusive Head Trauma policy and/or the acknowledgement did not have all the required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 31, 2026. Correction verified: by a letter from the provider.

A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.

“Seven children’s files did not contain sign a statement attesting that he or she received a copy of the summary before the child’s enrollment.”

Rule A summary of the NC Child Care Law was not given to a parent of every child enrolled in the center.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 31, 2026. Correction verified: by a letter from the provider.

All equipment and furnishings were not in good repair.

“In space 6 and space 7, books were torn, missing pages, not in good repair.”

Rule All equipment and furnishings were not in good repair.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 31, 2026. Correction verified: by a letter from the provider.

For children under three years of age, materials were not made available to children on a daily basis.

“In space 3, the dramatic play center did not contain materials.”

Rule For children under three years of age, materials were not made available to children on a daily basis.. Corrected during the inspection.

Medical exam or health assessment record was not on file before or within 30 days after admission.

“A child with the date of birth 10/21/21 and 8/8/25 did not have medical reports on file for review.”

Rule Medical exam or health assessment record was not on file before or within 30 days after admission.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 20, 2026. Correction verified: by a letter from the provider.

Parent’s medication authorization did not include required information.

“In space 6, a child’s permission to administer emergency medication form expired 12/9/25.”

Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 31, 2026. Correction verified: by a letter from the provider.

Rule violated (DCDEE’s description below)

“15A NCAC 18A .2804(i) A water bottle that a child brings to the child care center from home and that is used only for water consumption by that child shall be exempt from the requirements of Paragraph (h) of this Rule. Instead, the water bottle shall be labeled with the name of the child to whom the water bottle belongs, individually stored in the child’s cubby, and sent home with the child at the end of the day. Children’s water bottles were stored collectively in classrooms throughout the facility.”

Rule Rule violated (DCDEE’s description below). Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 31, 2026. Correction verified: by a letter from the provider.

Rule violated (DCDEE’s description below)

“Children three years old and older were in care and the schedule did not include blocks of time assigned to types of activities, including active play, quiet play or rest. Space 6 did not have a daily schedule posted.”

Rule Rule violated (DCDEE’s description below). Corrected during the inspection.

Sand and water play activities were not available weekly to each group.

“In space 7, sand was not offered to children.”

Rule Sand and water play activities were not available weekly to each group.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 31, 2026. Correction verified: by a letter from the provider.

The EMC plan was not reviewed with all staff annually and whenever the plan was revised.

“The emergency medical care plan has not been revised as staff are no longer employed.”

Rule The EMC plan was not reviewed with all staff annually and whenever the plan was revised.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 31, 2026. Correction verified: by a letter from the provider.

Center staff did not comply with the safe sleep policy.

“The children will be checked every 15 minutes and staff will document the information is listed on the safe sleep policy. There was an infant aged child observed sleeping at 11:31. The last time the child was monitored was documented on the safe sleep log at 11:10.”

Rule Center staff did not comply with the safe sleep policy.. Corrected during the inspection.

Human milk, formula and other bottled beverages including sippy cups, sent from child’s home were not fully prepared, dated, and labeled for the appropriate child.

“There were two bottles in the refrigerator located in the room that serves infant aged children that were not labeled and dated.”

Rule Human milk, formula and other bottled beverages including sippy cups, sent from child's home were not fully prepared, dated, and labeled for the appropriate child.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 31, 2025. Correction verified: by a letter from the provider.

A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.

“As reviewed on video footage, staff members were observed picking infant children up without supporting their bodies, sliding children on the floor by their feet, pulling a child backwards by the back of their pants, and holding a child up by their leg as their head rested on their arm.”

Rule A child was handled in a rough way, including shaking, pushing, shoving, pinching, slapping, biting, kicking, or spanking.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 6, 2025. Correction verified: at a follow-up visit by DCDEE.

A violation was found for which there is no item number.

“Sanitation Rule 15A NCAC 18A.2822(a)(1-4) regarding toys, equipment, and furniture. A staff member was observed picking up infant bottles by the nipple using their bare hand and a staff member was observed picking a bottle that had been laying on the floor and placing it in a child’s mouth.”

Rule A violation was found for which there is no item number.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2025. Correction verified: by a letter from the provider.

Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs.

“As reviewed on video footage, staff did not respond at the earliest opportunity to multiple children that showed emotional needs on various occasions.”

Rule Caregiver did not respond at the earliest opportunity to an infant or toddler’s physical and emotional needs.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 3, 2025. Correction verified: by a letter from the provider.

Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

“There were two infant aged children observed asleep today in the space one and there was no documentation showing when they went to sleep and when they were visually checked. The last date of documentation showing that the infant aged children were visually checked while sleeping was 8/7/25.”

Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 9, 2025. Correction verified: by a letter from the provider.

Parent’s medication authorization did not include required information.

“Space one had a form for Aveeno that did not include the amount to be used, a form for Butt Paste that listed “as needed” as the amount instead of a specific amount to be used and had a form for Aquaphor that listed the amount of the container instead of the specific amount to be used. Space #3 had a form for Desitin that listed the amount of the container instead of the specific amount to used.”

Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Sep 9, 2025. Correction verified: by a letter from the provider.

Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.

“In the room that had children between one year and two years of age had Aveno Sunscreen that had a validation date that ended on 7/1/15.”

Rule Leftover medicines were not returned to the parent after the course of treatment was completed, after authorization was withdrawn or after authorization had expired and/or medication was not discarded within 72 hours of completion of treatment or withdrawal of authorization.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 11, 2025. Correction verified: by a letter from the provider.

Parent’s medication authorization did not include required information.

“In the room caring for children between the ages three and four had a medication administration form for Aquaphor that did not list the amount to use. In the room caring for children between one year of age and two years of age hand Aquaphor that did not have the validation dates listed.”

Rule Parent's medication authorization did not include required information.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 11, 2025. Correction verified: by a letter from the provider.

Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).

“Per conversation with the Criminal Record Check Unit staff Kayla Williams’ qualification letter expired in 2024.”

Rule Prior to the expiration date of the qualification letter, the child care provider did not complete and submit required forms to complete a criminal background check (a qualification letter is valid for a maximum of five years for the date of issuance).. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Aug 11, 2025. Correction verified: by a letter from the provider.