Hearth Record

Wncsource Flat Rock Children’s Center

A child care center in Flat Rock, North Carolina 28731

130 Eagles Reach Drive, Flat Rock, North Carolina 28731. (828) 845-5079.

North Carolina’s own record, on ncchildcare.ncdhhs.gov

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The short answer

The last 24 months 8 violations in 3 months of the last 36. Last cited Mar 2026. Every month

Each figure’s source sits beside it, in its section below.

What these words mean5
Inspection (survey)
A visit by state inspectors, often unannounced, who check a place against the rules it must meet. For nursing homes and other places Medicare pays, CMS calls these visits surveys: a standard survey of a nursing home comes at least every 15 months, and a complaint survey whenever a complaint calls for one. Source: CMS; 42 CFR 488.308.
Deficiency, citation, violation
What inspectors write up when a place didn’t meet a rule: the rule, what they saw, and when. CMS calls it a deficiency; states may say citation or violation. It is the inspectors’ finding, not a court’s, and the place is usually asked for a plan to correct it. Source: CMS, statement of deficiencies (Form CMS-2567); each state’s licensing agency.
Quality rating
Many states rate child care in a quality rating system that goes past the licensing rules, such as Texas Rising Star or Kentucky All STARS. Taking part is often voluntary, so a program with no rating hasn’t been rated low. Source: Each state’s quality rating system.
Licence status
Whether the state’s licence lets the place operate now, in the state’s own words: licensed, on probation (allowed to keep operating on conditions, after problems), provisional, pending or expired. Source: Each state’s licensing agency.
Capacity
The most people the licence or certification lets the place care for at once: residents, children, beds or apartments, as the state counts them. It isn’t how many are there now. Source: Each state’s licensing agency.

What did inspectors find?

6 DCDEE visits in the last three years, the latest on Mar 10, 2026.

9 violations cited in the last three years, 9 of them marked corrected.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

When those violations happened

8 violations in 3 months of the last 36. Last cited Mar 2026. The last 3 years, to Nov 3, 2026.

8 violations by month over the last 3 years. Each cell is one month.
JanFebMarAprMayJunJulAugSepOctNovDec
2023 Dec
2024 JanFebMarAprMayJunJulAugSepOctNovDec
2025 JanFebMarAprMayJunJulAugSepOctNovDec
2026 JanFebMarAprMayJunJulAugSepOctNov

Hover or focus a month to read it.

No visit on record Visited, nothing cited A stronger orange is more serious, on its source’s own levels, read onto four bands: from the least serious it publishes to the most
Source:

Hearth Record drew this from the dates and levels in the source’s own records.

Each violation, in its source’s words

Grouped by visit, newest first, with the level its source gave it.

Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Mar 10, 2026: unannounced1 violation
  • A drug or medication was administered without written authorization and/or instructions from a child’s parent or authorized health professional.

    “Space 2, one (1) tube of Bluey chapstick was located on the bottom shelf to the left of the diaper changer was on-site without written authorization to administer.”

    Rule A drug or medication was administered without written authorization and/or instructions from a child's parent or authorized health professional.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Mar 13, 2026. Correction verified: by a letter from the provider.

Oct 3, 2025: unannounced3 violations
  • Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.

    “Space 1B the group of infant children, while reviewing safe sleep checks from the last thirty (30) days, I noted that on 9/4/25 all visual checks were not documented for one (1) child. The child was documented asleep at 11:25a and the next documented check was at 1:05p documenting the child was asleep. Then no additional checks were conducted. Another child visual checks were not documented on 9/15/25. The child was documented asleep at 12:30p and the next documented check was at 1:00p noting the child was asleep.”

    Rule Caregivers did not document compliance with visually checking on sleeping infants aged 12 months or younger and/or the documents were not maintained for a minimum of one month.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 17, 2025. Correction verified: by a letter from the provider.

  • Center staff did not comply with the safe sleep policy.

    “In space 1B, staff members did not conduct visual checks at least every fifteen (15) minutes. One (1) child on 10/2/25 was documented asleep at 12:20p and visual check was not conducted till 12:40p. Another child on 10/2/25 was documented asleep at 12:35p and visual check was not conducted till 12:54p. Another child on 10/3/25 was documented asleep at 9:35a and visual check was not conducted till 9:58a.”

    Rule Center staff did not comply with the safe sleep policy.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 17, 2025. Correction verified: by a letter from the provider.

  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “The last documented emergency drill was conducted on 6/27/2025. The next drill was due by 9/30/2025.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Oct 17, 2025. Correction verified: by a letter from the provider.

Apr 23, 2024: unannounced4 violations
  • A current activity plan was not posted for each group of children for reference.

    “The current activity plan was not posted for the staff to reference. The activity plan posted was dated April 15- 19. The administrator posted the current activity plan during the visit.”

    Rule A current activity plan was not posted for each group of children for reference.. Corrected during the inspection.

  • All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.

    “In space #2, one (1) unlocked cabinet with hazardous products in the cabinet. The key to unlock the cabinet was in the lock. The administrator corrected this during the visit by locking the cabinet and removing the key from the lock.”

    Rule All corrosive agents, pesticides, bleaches, detergents, cleansers, polishes, any product which is under pressure in an aerosol dispenser, and any substance which may be hazardous to a child if ingested, inhaled, or handled were not stored in a locked room or cabinet.. Corrected during the inspection.

  • Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.

    “One (1) staff member hired 11/14/2018 health and safety training topics five-year update were completed late. the original completion date was 12/4/2018 and the five year update was 4/11/2024.”

    Rule Health and safety training topics were not included as part of on-going training within five years of completing the previous health and safety training topics.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Apr 24, 2024. Correction verified: by a letter from the provider.

  • The center’s safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.

    “In space #1B, the center safe sleep policy was not posted. The administrator corrected this during the visit by posting the center safe sleep policy”

    Rule The center's safe sleep policy was not posted in a prominent place in the infant room where parents and caregivers were able to view daily.. Corrected during the inspection.

Nov 14, 2023: unannounced1 violation
  • Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.

    “Shelter-in-place or lockdown drill was not practiced and recorded every three (3) months. There was a lapse in drills from 3/20/2023 to 9/29/2023.”

    Rule Shelter-in-place or lockdown drills were not practiced every three months and/or drill record was incomplete.. Correction date, as North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE) recorded it: Nov 17, 2023. Correction verified: by a letter from the provider.

All 6 visits on record
Visits on record
DateVisitWhat the record says
Mar 10, 2026Unannounced visit1 violation cited
Oct 3, 2025Unannounced visit3 violations cited
Mar 31, 2025Unannounced visitNo violations cited
Sep 13, 2024Announced visitNo violations cited
Apr 23, 2024Unannounced visit4 violations cited
Nov 14, 2023Unannounced visit1 violation cited

Is it licensed?

  • Child Care Center, holding a Five Star Center License since Mar 13, 2026.
  • Licensed for 24 children, ages 0 through 3.
  • Not enrolled in North Carolina’s subsidized child care program.
  • North Carolina’s licence number: 45000379.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Has North Carolina acted against it?

  • DCDEE says it has taken no action against this facility, for its current licence and location, in the last three years.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

Who does the caring?

  • North Carolina’s page gives a staff-to-child ratio policy as the provider reports it, unverified by DCDEE, so it isn’t shown.

Who owns it?

  • Owner, as North Carolina lists it: Western Carolina Community Action Inc..
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How is it rated?

  • Star Rated License: 5 stars of five.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

How does it compare nearby?

  • Among 53 child care providers in Henderson County, the middle value for violations cited in the last three years was 9; this one had 9.
Source:

North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE), Child Care Facility Search (ncchildcare.ncdhhs.gov): licences, DCDEE visits and violations. Checked Oct 21, 2026. Updated daily.

11 of the 53 in Henderson County, as the source lists them, same ZIP code first
PlaceViolations cited in the last three years
Upward Psam-Pspm-Plus3
Nessa’s Young’uns Natural Play Center40
Wncsource Flat Rock Children’s Center This child care provider9
Dana Psam-Pspm-Plus0
Mills River Psam - Pspm - Plus10
Hendersonville Psam-Pspm-Plus9
Glenn Marlow Psam-Pspm-Plus5
Edneyville Psam-Pspm-Plus0
Wncsource Sugar Hill Children’s Center11
Tumblin Toddler2
Hillandale Elementary Psam-Pspm-Plus14
Alice’s Playground Center22

What the record doesn’t say

  • North Carolina doesn’t show a visit summary tied to an open child maltreatment investigation while the case is active, and shows an administrative action only after its 30-day appeal period, without saying what it was.
  • DCDEE’s descriptions of violations are shown in its own words; a description that names or may name a person isn’t shown. Visit summaries, the consultants’ full reports, aren’t read.
  • North Carolina’s page lists the provider’s own features (transport, ratios) as furnished by the provider and unverified by DCDEE, so they aren’t shown.

Sources

If you believe something here is wrong, a correction starts with the agency whose record this copies: North Carolina Department of Health and Human Services, Division of Child Development and Early Education (DCDEE). North Carolina’s own record is on ncchildcare.ncdhhs.gov. If Hearth Record copied something wrongly, it will fix it and log the correction publicly, with its date: how corrections work.

Source:

This copy of the record was made on Nov 3, 2026.

From the provider

The public record above comes first. Anything the provider adds will appear here, below it, and say who wrote it.

Replies

None. Replies aren’t open yet. When they open, the provider will be able to answer any finding for free, and the reply will show beside that finding, unedited and dated.

Paid listing

None. Paid listings aren’t open yet. When they open, anything paid for will say “Paid by the provider”, and paying will never change a finding, a rating or the order of results.

How to read a record

Four things every record does, shown on an example record made up for this guide.

An example record, made up for this guide

An example nursing home

Made up for this guide: no real place is shown

Not fully inspected in over two years (CMS flag)

11 health citations at the latest inspection cycle

The state average is 14.3.

Source:

CMS, State and US Averages and Health Deficiencies. Released Oct 28, 2026. Updated monthly.

From the homeNone yet. Replies and paid listings aren’t open, and when they open they will sit here, below the record.

1 of 4

Every fact names its source.

Who published it, when, and how often it changes sit beside each fact, with a link to the agency’s own file.

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